5/5
Highly professional team which made sure the transaction was conducted smoothly & efficiently - Thank you!
Agent replied Β· 26 August 2024
Simon thanks for your great 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile Β· Colchester
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312 reviews across 1 platform
8, Culver Street West, Colchester, CO1 1JG
William H Brown's office in Colchester, at 8, is rated 4.8 out of 5 across 312 reviews on 1 platform, including 312 Google reviews rated 4.8.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
Highly professional team which made sure the transaction was conducted smoothly & efficiently - Thank you!
Simon thanks for your great 5* review. Best wishes, Lucy, Customer Relations.
4/5
I was the executor of the sale of a deceased friend's property and based 250 miles away from Colchester so I have never visited the office or met any of the people. I selected William H Brown because of their approach which was far more proactive than their immediate competitor. The property was assessed, photographed and on their site in a matter of a few days. A lack of initial interest from purchasers did require a reduction in asking price. The sale took a bit longer than I hoped, but a purchaser was found with a small chain and the transaction was successfully achieved. I found William Brown people very personal and responsive. I never once rang the office to find there was no one there who knew about my sale - a rarity in this business as many people will have experienced. I'd be very happy to recommend them - even to deal with from a distance as I did.
5/5
I first spoke with Cameron on the phone to view a property. Not only did he sort out this viewing quickly but he was so helpful and set me up with a mortgage advisor appointment. Then to my delight I was shown round the property by Cameron and once again he was friendly, polite, well mannered and excellent at his job. I did not offer on this property as it was unsuitable for me. Cameron asked where else I was looking and he gave me his honest and experienced advise which I did act on. By sharing his knowledge of the area and property market with me this enabled me to make a more informed decision. He had nothing to gain from this as they weren't properties with his company which greatly impressed me, a kind and genuine person. What a delightful, polite and professional young man. A real asset and credit to his company. Thank you so much.PositiveProfessionalism
5/5
Jack, Hannah and Emma have all been very attentive and helpful with our first move. Very knowledgeable and down-to-earth folks. Thanks so much!
Many thanks for your fantastic 5* review Ollie. Best wishes, Lucy, Customer Relations.
4/5
Just sold my mother's property through W H Brown, very happy with the service and communication.
Itβs really lovely to read another review Beverley Vincent. Many thanks, Lucy, Customer Relations.
5/5
The experiences with William H Brown in both sale and letting team are exceptional. Lisa Dove gave us lots of support for the property purchase. Hanna and Emma in the lettings team are very professional and friendly. Both my husband and I feel reassured that they are managing the property. They kept us well informed at every step. Thank you!
5/5
Charlie Knight and Harry Hicks have both worked wonders during my rental experience, they've helped me and my husband every step of the way to make sure that we could Move on the date we needed, not to mention the patience they have with me calling everyday and asking questions! They truly have outdone themselves in every way and i cannot thank them enough for all the help it truly does mean the world. Thank you
5/5
My husband and I have experienced a very difficult time with our tenants. During this time the Team at William H Brown have been exemplary, helping us at the relevant stages. Tom Rogers, The lettings Area Director, has gone above and beyond during this time and we couldn't have done this without his help. We highly recommend him
5/5
Very responsive and friendly. Have been helpful throughout. Much nicer than the one we previously used.
Thank you for your brilliant 5* review and thank you for your kind words Judie Tyler. Best wishes, Lucy, Customer Relations.
5/5
Great communication from everyone, Emma, Hannah and Jack work as one team, they all responded quickly and clearly communicate with each other. Found a tenant within 4 days of listing, they answered all our questions quickly and talked us through the tenancy agreement and tenants reference findings. Nothing was too much trouble, We would recommend them 100%,
5/5
Excellent service from Emma Marfleet in the Lettings Dept. We had a really bad experience as landlords with a local agent. So glad we handed over the management to Emma when we did! She has showed us the service we should have been receiving all along and itβs a pleasure doing work with her π β¦
5/5
Proffesional and transparent way of helping us l realy appretiate your service .JP keep it up
Many thanks for your marvellous 5* review Ezekiel. Best wishes, Lucy, Customer Relations
4/5
The sales progression manager had maintained an excellent channel of communication with both the parties. all the queries were addressed promptly.
Thank you for the fantastic review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Seamless process by the team at Willam H Brown, highly organised, great communication throughout. Highly recommend. Hannah & Emma have been fantastic!!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
My partner and I had a viewing today with James in Colchester and he was really helpful and polite. He was happy to help us with our questions and was very friendly. After the viewing we had a follow up call from Alfie, who was also very helpful and professional. We would definitely recommend this estate agents, when buying a property.
5/5
It was amazing experience with the agency.
Hi Manu Mathew, thank you for sharing your amazing experience with our agency. We are thrilled to hear that you had a positive interaction with us. Best wishes, Lucy, Customer Relations.
5/5
Excellent experience and lots of support through out the process of finding a home-
5/5
Excellent customer service from jack percival
Thank you Nurudeen Ibrahim for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations
5/5
Harry Hicks dealt with my familyβs new rental property which he done in a professional manner, helping us every step of the way and offering his advice in speeding up the process. We come across a few obstacles along the way which Harry helped us overcome each and every time, we now look forward to picking up the keys to our new home and moving in!PositiveQuality
4/5
William H Brown have been so helpful with the whole house buying progress so far. Itβs been stressful with always being able to get hold of who I need and they are always willing to help.
5/5
Me and my friend were looking for a place to stay in colchester and are thankful we found William H Brown. Hannah and Emma have given us exceptional support on the process with quick and helpful responses to any queries we have had.
5/5
We have recently had a great experience with William H Brown. Emma and Lucy have been excellent with the assistance and guidance they provided. The whole process was seamless with timely communication , every step of the way. Cannot recommend them enough!
5/5
I am very happy with the flat rented from William H Brown and many thanks to Chloe Haken for her help.
5/5
Thank you very much William H Brown for your incredible and professional services. Specially we (me and my husband) are very greatful to Emma and Michael. We are so happy with your prompt response . We highly recommend William H Brown Estate Agents for both letting and purchasing the property .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Colchester office has 312 reviews across 1 platform: 312 on Google.
William H Brown Colchester is rated 4.8 out of 5 across all 312 reviews, and 4.8 out of 5 on Google from 312 reviews.
William H Brown Colchester, 8, Culver Street West, Colchester, CO1 1JG.