Trusted Agent profile · Colchester

Michaels Property Consultants Ltd Colchester reviews

4.7

★★★★★ Excellent

605 reviews across 3 platforms

Rebow House, 62 Head Street, Colchester, CO1 1PB

Part of Michaels Property Consultants Ltd, see every office.

Michaels Property Consultants's office in Colchester, at Rebow House, is rated 4.7 out of 5 across 605 reviews on three platforms, including 396 Google reviews rated 4.6.

Google logo

4.6 / 5

396

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Trustpilot logo

207

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

We are selling a property in West Bergholt. All the staff at Micheals in Colchester are very proactive and responsive to our requests. They keep us informed regarding viewings at our property and always give us great feedback. 👍 …

Alan · 12 June 2023

Agent replied · 11 June 2024

Dear Mr Barber, Thank you for your 5/5 review. It's been a pleasure working with you so far and I am confident in a successful result with our collective efforts. Thank you for trusting us with your valued instructions. Michael Bickmore - Local Director

5/5

Google

We would thoroughly recommend Michaels to anybody who was thinking of putting their property on the market.We have recently completed on our sale and have been absolutely brilliant from start to finish.All the staff being very polite,very friendly and professional in all aspects. Special mention for Michael Bickmore who was always by our side during which sometimes was a very rocky road with full support along the way. Gordon and Susan Curtis.

Gordon · 12 June 2023

5/5

Trustpilot

Kieran showed me around the property

Kieran showed me around the property, he was knowledgeable, polite, well presented and patient

Beverley · 28 November 2025

5/5

Google

Overall, my experience with Michels estate agents team was nothing short of excellent. From the initial marketing the property to the final closing process, they provided exceptional service, expert guidance, and an unwavering commitment to client satisfaction. I highly recommend working with Louis and Jo, as well as relying on the expertise of Emma’s mortgage team. Their professionalism, attentiveness, and dedication truly made the process easier and stress free.

Fitim · 16 August 2023

5/5

Trustpilot

Viewing a Property…

The estate agent was professional in showing me around the property.

Denise · 20 December 2025

5/5

Google

If we are ever going to move again we would only trust the team at michaels. After a bad experience with a previous estate agent last year we went to Michaels and within days our house was sold and the team helped though the process of selling and even helped with advice and support for the house we bought through a different agent that was causing issues. Always above and beyond

Louemz · 12 June 2023

5/5

Google

These guys did not act for me, but I envy their client whom they were representing. They stood firm till the end and always protected her interest which is what a good Agency would do. I will definitely consider doing business with these guys in the future.PositiveResponsiveness, Quality, Professionalism

Dare · 12 June 2022

Agent replied · 11 June 2024

Dear Dare, Thanks for your kind words and five star review. Regardless on whether we act for the buyer or seller, we always strive to provide a first class service for both clients & I am very pleased you felt the same. We hope you have settled well & enjoying life in your new home. Michael Bickmore - Local Director.

4/5

Google

Sold my flat just before covid, sales team were great especially Aaron, because of covid the process has been long ! Having Jo to help and keep me informed was great. I would highly recommend these guys Thanks again.

Lucy · 12 June 2021

5/5

Google

The long saga of selling our home is at last over and the outstanding support we had from Michaels was a major factor in keeping us sane. Always available, always responsive, always pro active, always oh so supportive and always human. We are so grateful for all that Jo, Michael and Mark did for us throughout the process and we have no hesitation in thoroughly recommending their services.

Rachel · 16 August 2023

5/5

Google

Took a chance and popped into the office this weekend as we had made the trip to colchester and had other viewings cancelled. The team was very welcoming and let us know that Rhys would be the person who could help us. He was great, taking the time to fully understand what it is we need from a property and even making the time to take us to view a property he had that matched our criteria. Couldn't have asked for more. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism

John · 12 June 2022

5/5

Google

We recently bought a property in Colchester through Michaels Property Consultants Ltd and i have to say that the experience have been really good. Starting with Josh who first showed us around, to Michael Bickmore, the Local Director who was with us all the way through. I would like to particularly call out their professionalism, communication and willingness to help by going out of their way to ensure the deal is successfully managed through. Well done guys, we appreciate all your help.PositiveResponsiveness, Quality, Professionalism

Olugbenga · 12 June 2022

1/5

Google

Very inconsiderate service and staffs. Gave me unclear answer and made me wait around for weeks. This happened to me last year. I didn’t bother to give them reviews, but recently I just kept getting advertising emails from them. So it just makes me think why when I need answers the most they never contacted me back, but now just keep sending me advertisements. I once had a viewing on an apartment with a lady named Ella a while ago. After the viewing, she sent an application form to me and said “if I could fill in the form and send it back to her ASAP so they can take the property out of the market”. I filled the form and sent it back that day. A week later, I had gotten no answers. Then I started calling them asking about my application progress. Every time I called, they said “let me have a look and I’ll get back to you”. But they never called back. I called again and asked to speak with Ella as maybe she could give me an answer but they always said she is on holiday. I waited a week after, Michael property had never gotten back to me. However, I needed to leave my current shared house at the end of the month due to the end of my contract, so I didn’t bother to call them anymore. I went for LCL lettings (they’ve been treating me really nice). I’m an international student by myself in the UK, I don’t know much about the agents to go to in the UK, I saw Michael has good reviews compared to others, so I expected that I can rely on them. However, I didn’t expect them to say yes and that I will have the property, but at least they should have given me an answer so I know what I had to do instead of waiting around for weeks. Plus, the fact that Ella emailed me making me think that I will get the property for sure, but later ditched me off is so disrespectful.

Rin · 12 June 2022

5/5

Google

I recently purchased a property through Michaels and was extremely pleased with the level of service I received from all the staff I dealt with. I decided to use them to rent out the property for me too as the purchase had gone so smoothy. This was also handled very profesionally but with the same friendly personal touch as the purchase. They kept me in touch at all stages and the property was rented out quickly. I won't hesitate to use them again and can happily reccomend their services.

Alison · 12 June 2022

5/5

Google

I have just completed exchange on my third property with this Company. With my wife I had moved to Southern Spain three years ago. I have had Parkinsos disease for 20 years and need quite a lot of help at every step of the way Michaels are that rare breed of estate-agent, being honest, hard-working and very positive. When things falter or go wrong Michaels are there to make a positive suggestion which inevitably saves the day. I have no hesitation in heartily recommending Michaels as a first-class estate agent.

John · 12 June 2022

5/5

Google

I'm extremely happy with the service I have received from Michaels as a tenant seeking a property. Personal circumstances meant I needed to move as soon as possible, and Sam and Rhys pointed me towards an ideal property that was available immediately. Sam could not have been more helpful in expediting the process and making sure I was fully informed at every stage, and checking that everything was going smoothly. I have no hesitation in recommending Michaels if you're looking for a property to rent in the Colchester area.

Owen · 12 June 2022

5/5

Trustpilot

My first contact with Michaels Property…

My first contact with Michaels Property was easy and I felt very comfortable. The employers are friendly and promptly solve any issues I have. Moving home can be exciting and stressful at the same time, but the process with Michaels was professional and straightforward.

ROSIANE · 16 November 2024

4/5

Google

Too many properties that do not fit with our priorities have been sent to us. We realise that you send out unrestricted coverage of the area, but a little more attention to detail would not go amiss.

Robert · 12 June 2023

Agent replied · 11 June 2024

Dear Mr Eaton, Thank you for your four star review and for your constructive feedback. I understand since your review one of our Sales Negotiators has been in touch to refine your search criteria in line with your request, ensuring your property needs are met going forward. Hopefully if we find the perfect home for you, we can gain a fifth star and revised review. Thank you again for your valued feedback. Michael Bickmore - Local Director

5/5

Trustpilot

I have just purchased a flat through…

I have just purchased a flat through Micheals Property Consultants and the whole experience has been swift and a pleasure to work with. always keeping you updated either by phone or email and very keen to ensure you were always kept up to speed with the process....Keep up the good work guys!

Andy · 26 June 2024

2/5

Trustpilot

Do not entirely recommend…

Unfortunately cannot say I recommend this company. Their approach was rather lazy and slow especially when it came to arranging repairs for the rental property. We had to chase a lot and it took 3 months for them to arrange for the flushing to be fixed. Not to mention that we were told it was ok for us to get a dog upon viewing, before we signed the contract and then told us it is not a pet friendly property (This was later on allowed only with a rent increase).At the start of our tenancy we have reported the state of the oven which was terrible and were informed it won't be cleaned, however we will be expected to return it up to the standard it was left in. Then they attempted to charge me for oven cleaning. Cannot recall a single time when I did not have to chase them and staff sound as if you're annoying them whenever you speak to them apart from Samuel who seemed nice.

KL · 3 April 2022

5/5

Google

Great service. Special shout out to Rhys Bartlett. I felt super welcome happy staff great vibes 10/10 from me ✨

Busola · 12 June 2023

5/5

Google

I have found all the members of staff, very polite, helpful, even though I have had a few problems with the sale of my property, it’s nothing to do with them. Merry Christmas to You All.

Chris · 12 June 2023

Agent replied · 11 June 2024

Dear Chris, Thank you very much for your valued feedback, we are thoroughly enjoying working with you and wish you and your family a very Merry Christmas also. From All The Team At Michaels Colchester

5/5

Google

Regular contact, friendly team. Easy to contact, and always come back to your queries. I also like that I don’t get flooded with unnecessary marketing. Thank you for all your assistance for 2021 into 2022 :)

Heather · 12 June 2023

Agent replied · 11 June 2024

Hi Heather! Your kind and heartfelt words are really appreciated. We do our best to make sure we don't send you unnecessary updates and only things that are relevant to your property transaction/search, so I am really pleased to feel that's been actioned. Thank you for taking the time to review our services, it's appreciated by all of the team. Michael Bickmore - Local Director

5/5

Google

When selling my house Michael’s property services were lovely to deal with. Kind and very approachable people. ;-) thanks Clair

Clair · 12 June 2023

5/5

Google

I would like to acknowledge Aaron and Rebecca at Michael’s Property Consultants. On several occasions l have written to them with a question or an enquiry. Each time, they responded rapidly, politely and professionally. I have been renting my property via Michaels for a couple of years now, and because of the excellent customer service the team demonstrates consistently, l have every intention of remaining a loyal customer.

Mark · 12 June 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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