Trusted Agent profile · Colchester

Harris and Wood Colchester reviews

3.5

★★★★★ Good

600 reviews across 4 platforms

25 Sir Isaac's Walk, Colchester, CO1 1JJ, CO1 1JJ

Harris and Wood's office in Colchester, at 25 Sir Isaac's Walk, is rated 3.5 out of 5 across 600 reviews on four platforms, including 329 Google reviews rated 4.8.

Google logo

4.8 / 5

329

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Yell logo

4.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

257

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

Having used several local estate agents with no luck after 8 weeks, Harris and Wood came in at the end and were relentless in organising viewings. Each viewing had an agent present and feedback was given promptly afterwards. Lewis kept me in the loop throughout the whole process, was professional and assertive in relaying messages between me and potential buyers which lead to the offer that secured the sale of my property. I had heard only good things about Harris and Wood prior to our transaction as they'd sold a house for my extended family and brilliant ratings from other sources too. I'd be happy to do business again in the future. Thank you for everything!

Steve · 18 November 2024

5/5

Google

This is the first time i have dealt with Letting Agents and i could not speak higher of the service i have received Connor and Jack have both been so helpful with everything, They made it so easy and stress free for me as a first time tenant . The property i have rented through them is fantastic, All photos and description of the property were true to the actual house. I was assisted with everything i needed in very timely manner with extremely helpful and professional attitude . I would highly recommend this company,

Detelina · 18 November 2024

5/5

Google

Have recently taken a property on from these guys. From start to finish has been smooth considering the changes to the process from the last time I’ve had to move. Primarily Megan has been on hand from start to finish dealing with this along with many queries from myself where I’ve felt a nuisance but 100% Megan has made the process easy and dealt with every query/issue that I’ve had throughout the process and even when not available others have been available to help.

Mat · 3 November 2024

5/5

Google

I have just completed on what turned out to be a very long drawn out process of selling and buying a house. I can only compliment Harris and Wood on their excellent service throughout what turned out to be very stressful experience. In particular, I would like to mention Justine who has now moved to another role and Maddie who took me over the final hurdles. Both of these ladies were amazing, they never lost patience with me, were quick in all responses, even if what I was asking was not always relevant to procedures. Maddie, in particular went that extra mile when I needed something printing out for me, by going out of her way to drop it off at my house!!! I cannot recommend Harris and Wood enough. I am hoping I never have to move again but if I did I would use Harris and Wood. A huge thank you.

Sandy · 27 March 2026

5/5

Google

Elliot is very kind and explains the process of buying and selling a house very clearly, which helped ease a lot of my uncertainties. James is also wonderful, and his photography is full of passion and extremely captivating. In fact, one of the main reasons I chose Harris and Wood was because I was drawn to James’s photos. It’s not just the photos of my house, every property he photographs reflects his professionalism and genuine love for photography. I highly recommend their services.

Fiona · 11 October 2024

5/5

Google

I have recently moved in to a rental property handled by Megan at Harris & Wood Colchester. From the first initial contact to the completion it has been seamless. Megan answered all my queries/questions swiftly and confidently, and reassured me when needed, she is a credit to the company and would highly recommend. Thank you Harris & Wood, especially Megan 🙂

Chrissy · 17 June 2025

1/5

Trustpilot

Bone idol

Bone idol. Lost a sale because of their lazy attitude. Tried another local company house sold in a week.Just don't bother. The estate agent who sold my house said that hunters are just sweeping up local businesses in a big takeover move. All fur coat and no knickers. Dealing with a 16-year-old sales agent isn't a pleasant. experience. Wetherby branch. If you also check online they say they use Google reviews which they don't.

Hairy · 1 May 2026

5/5

Google

Megan Power was an absolute star and a delight to deal with. She was very professional, friendly and patient, even when I had questions and issues to deal with. I couldn't recommend her enough and would 100% recommend Harris just on my experience with Megan. Thanks for making the experience relatively painless 😊 …

Jacq · 22 August 2025

1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever. Absolute shocking service and wouldn't recommend at all. Thankfully I got no further with my application, well I guess I don't know cause they never come back to me. What a joke!!

Darren · 14 September 2026

5/5

Google

As a first time landlord I was extremely nervous of the whole letting process and had so many questions to ask, yet the lettings team in Colchester went above and beyond to reassure me and go through every step one by one. I can’t thank Connor & Tracey enough for everything they’ve done! The service I’ve received has been amazing, and I cannot recommend them enough. Thank you again guys, the best around ❤️ Xxx

Lauren · 18 November 2024

1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

5/5

Google

I have recently started renting a property with help from Harris & Wood. I am so pleased with how smoothly the process went all thanks to Megan. From start to finish, Megan was extremely helpful, answering any questions my partner and I had, assisting with things we were stuck with (as this is our first time renting) and providing prompt responses. Thank you so much Megan and the Harris & Wood team!

Megan · 16 December 2024

5/5

Google

My wife and I were definitely those nightmare clients for Harris & Wood. We listed our house, got offers and then decided we didn’t want to move. Then a year later we were scanning through Rightmove and found our next home. Within a few hours our house was relisted, and within a week sold. The after sale care was genuinely amazing, Marcus is the GOAT of estate agents. He kept us informed throughout the process, chased the chain constantly and we wouldn’t have exchanged quickly without his help. We put our house on the market in April, our move is July. Wouldn’t entertain another estate agency again. Thanks H&W x

Joshua · 12 August 2024

5/5

Google

I feel grateful for this team. They have supported my family hugely, they have seen us upsize and reset with a smaller home. But the most impressive thing, is the customer service - stays consistent. We have been cared for and the team connects with you, no matter your property journey. Harris and Wood, will manage your needs and look after you as the vender and buyer. They are a vibrate team, full of energy, creativity and integrity. Don’t for one minute doubt this agent, I wouldn’t want to buy or sell through anyone else. Huge shout out to Laura and Marcus.

Hannah · 12 August 2024

5/5

Google

My property has recently been put up for sale and my experience to date from Paul taking the briefing has been positive and it is their knowledge and understanding of the Chesterwell Development given their presence here that made them my first choice. I've been particularly delighted with the quality of the photography. James is exceptionally talented and his superb attention to detail has captured my home from the best angles ensuring it is presented at its very best when going to market. The fantastic photograph of my dog was a welcome touch too!

Jonathan · 12 August 2024

5/5

Google

An absolutely fabulous service from start to finish. Of all the estate agents we got out to quote, they were realistic, helpful, and took their time to sit down with me and answer any/all questions I had. The photos taken were what drew me to them as an agent to begin with - well taken, really showcase your home, and are very well done. We had a very difficult chain below us, and I have to thank Marcus for being an absolute star. He has had a tough time chasing and following up, but again - cannot fault the communication between him and us, keeping us updated every step of the way, even just to inform us there was no update as he was waiting on other people. Wouldn't hesitate to use them again. Thank you!

Sarah · 12 August 2024

5/5

Google

Marcus has been INCREDIBLE throughout the whole journey of selling our house and buying our next. It has been a long and complex process but it would have been so much more difficult without Marcus' support every step of the way. He is always at the end of the phone, communicates every step, is enthusiastic and hugely supportive. The whole team at H&W have been exceptional and we wouldn't go anywhere else in future, but we especially couldn't have done it without you Marcus - thank you!

Gemma · 12 August 2024

5/5

Google

I recently had the pleasure of working with Marcus from Harris & Wood, and I cannot recommend him highly enough. Throughout what was an incredibly long and painful process, Marcus consistently demonstrated exceptional customer service, professionalism, and accuracy. From the very beginning, Marcus made the entire experience much easier, guiding us through every bump in the road with patience and expertise. His attention to detail and commitment to ensuring everything was handled correctly gave us confidence and peace of mind during a challenging time. He even didn't mind the daily calls from myself checking in on the status of the chain! Marcus’s ability to navigate the complexities of our situation with such grace and efficiency truly set him apart. He was always available to answer our questions and provide updates, ensuring we were never left in the dark. Thank you, Marcus, for your outstanding support and dedication. We are grateful for all your hard work and highly recommend you to anyone in need of a reliable and professional estate agent.

Claire · 12 August 2024

5/5

Facebook

Can’t recommend Harris & Wood Chesterwell enough from a buyers’ perspective. From the initial call Alfie was extremely helpful. Jorja then did our viewings - she was very responsive and helpful throughout. We found a personal and honest experience was provided which we were grateful for. Naomi then took over our sales progression and kept us up to date and was very thorough. A very pleasant experience and they pushed through our purchase in 10 weeks which was amazing. Thank you all - highly recommend. Megan & Billy

Meg · 22 July 2024

4/5

Google

Was looking for a rental apartment and found one through Harris & Wood. My main contact was Harrison, he was lovely to speak with and was swift and knowledgeable at answering my questions, both before and after the keys were passed over. For my correspondence with him it's a 5/5. The reason for my 4/5 on here is more likely to do with my landlord, however H&W did sign off on it. There were some minor things, like the inventory report indicating it was professionally cleaned - when it was clear it wasn't (cobwebs, dust and debris on the floor, greasy cooker hood, etc), as well as some other bits and bobs (i.e. no light bulbs in the cooker hood and oven, broken toilet seat, broken shower hose). Otherwise the property is in tip-top shape, so can't further complain there. Overall I'm happy with the experience.

Mandy · 13 July 2024

5/5

Google

This review is based so far on the beginning process Harris and wood have given me having just put my house in the market. And sometimes people forget the start up people. putting the house on the market is daunting, people seeing your safe place,your home. Comes down to the photos. James is incredible. I chose Harris and wood for the way they market your house. Modern advertising and James fits in perfectly. He works with you to get the best shots, like he is taking pics of his own home. Gives you a quirky edge not like normal photos you see on right move. When he comes over, let him do what he does because you won’t lose. Such a nice guy. That’s the reason I picked Harris and wood. Not taking the service away from the rest of the team, phoning up dealing with Elliott coming over it’s amazing and feels easy. James your the reason I picked Harris. Let’s see what happens over the next few weeks. If they out the much effort in now. I’m very confident I will get my sale. Thanks guys

Gavin · 13 July 2024

5/5

Google

My wife and I have had an amazing experience with Harris & Wood. We found our first home via Laura who was absolutely amazing in helping us understand where best to reside in Colchester as a family & then helping us to get our mortgage offer accepted. Following this, Marcus took over and he has been nothing short of a lifesaver! Personable, always available, kind and proactive. Marcus made us feel like he genuinely cared and this was not just a job for him; in ensuring that we get through to completion. Thank you so much! Angela and I appreciate you.

Olumuyiwa · 13 July 2024

5/5

Google

Best management company I have dealt with. They are efficient, so well coordinated, and constantly keep you informed and up to date with each activity. They are well mannered , they listen, provide outstanding advice, take no commission and you pay contractors directly. Everything is so fairly priced. Most of all they are so trustworthy. A BIG thank you to Connor, Megan, Lucy and the whole team. 5-star service. I’m ever so pleased.

Yogesh · 3 November 2024

5/5

Google

I recently exchanged contracts on a house which was marketed by Harris and Wood. I had more positive contact with them than any other person involved in the process. They contacted me on a regular basis with informative updates, returned phone calls promptly and chased up all relevant parties. I was impressed by the professional manner I was dealt with as I was not their client. I would recommend their services and when I require an Estate Agent in the future I will certainly consider using them. Both Emilys were very helpful and took prompt actions but Emily Pullinger was the person who brought the matter to a conclusion.PositiveResponsiveness, Professionalism

Jane · 11 November 2021

Agent replied · 10 November 2024

Thank you so much Jane! :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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