Trusted Agent profile · Colchester

Harris and Wood Colchester reviews

3.5

★★★★★ Good

624 reviews across 4 platforms

25 Sir Isaac's Walk, Colchester, CO1 1JJ, CO1 1JJ

Harris and Wood's office in Colchester, at 25 Sir Isaac's Walk, is rated 3.5 out of 5 across 624 reviews on four platforms, including 329 Google reviews rated 4.8.

Google logo

4.8 / 5

329

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Yell logo

4.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

281

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

Can’t recommend Harris & Wood enough, It’s my first time renting for myself. Tom was very kind and patient with myself and my children and showed me around my new home and answered all my questions. Megan Power, has been brilliant and very kind and professional throughout the whole process. She always replied to my emails promptly and always so lovely on the phone. She helped make the process run smoothly, keeping me informed and made the move stress free. I would highly recommended Megan & her team at Harris & Wood for anyone looking to move :)

Jade · 20 March 2026

1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

5/5

Google

From start to finish Harris & wood were fab! But the main highlight of our experience was the young estate agent called Rome! He went above and beyond and is clearly passionate about his job! I would recommend Rome at Harris & Wood to anyone and everyone! THANKYOU

Chantelle · 4 October 2026

5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help. The team I met on key‑collection day was amazing, friendly, welcoming, and incredibly helpful. Overall, a fantastic experience. Highly recommended.

Barbara · 1 June 2026

5/5

Google

It has been such an easy process using Harris & Wood! Rome showed me around and he was so kind and very thorough with his details. This made the scary process a whole lot easier for me. Thank you to Rome and the team!!

Sophie · 5 October 2026

1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

5/5

Google

Justine and Naomi were both professional, reliable, and highly communicative. The team handled everything with care and kept me in the loop throughout the entire process. It’s rare to find an estate agent so dedicated to great service. Five stars!"

Chad · 17 March 2026

Agent replied · 17 April 2026

This is wonderful feedback. Thank you chad 🙂 …

5/5

Google

Athena Dore has provided exceptional customer service while managing my rental property. She is efficient, knowledgeable, and always happy to help. Her communication is prompt and professional, making the whole experience straightforward and stress-free. I would highly recommend Athena to anyone looking for a dedicated and reliable property manager.

Sean · 11 August 2026

5/5

Trustpilot

Very happy with Darren Bailey who…

Very happy with Darren Bailey who handled the sale of our house in Hayes, Middx. He was helpful, understanding and patient throughout, as well as being a good communicator. I would also like to commend Demi who did most of the viewings. Very happy to recommend Hunter’s.

Eileen · 19 August 2026

5/5

Google

I’ve been so impressed with Harris and Wood. From the valuation, sale and progress chasing to completion, nothing but a positive experience. Naomi has been a star and kept everything on track! Thank you.

Jane · 17 March 2026

Agent replied · 17 April 2026

Thank you so much, Jane. Very glad you enjoyed the Harris + Wood experience. Naomi is a recognised star internally too 😊 …

5/5

Google

Harris & Wood Agent really helped me when I needed a home for my family urgently as my landlord sold his property and needed us to move out. I was helped alot by the Staffs most especially Megan Power, she was an angel sent to assist me and my family. She was very professional, efficient and very polite. If I am ever in need of renting or buying a house in the near future, I will definitely be using Harris & Wood Agent. I strongly recommend them.

Benita · 13 October 2025

5/5

Google

Absolutely love our pictures from James! He is amazing at what he does & couldn’t recommend him enough!! Thankyou James we love the ones of our pet pup & can’t wait to print them out & display them!! xxx A huge mention to Elliott the best in the bizz! Elliott w you are amazing at what you do & truely an asset to H&W! Naiomi - you are the absolute GOAT at what you do & I miss talking to you!! Such a lovely lady and got us through an emotional sale! Thank you Becky & Ben x

Rebecca · 11 October 2025

5/5

Google

I moved to Colchester, and to the UK, for the first time with my family as part of my study abroad. Finding a home was the most important challenge for us in settling into a new and unfamiliar place. Thanks to Megan Power’s professional and supportive assistance, we were able to secure a home smoothly. She was always kind, responsive, and patient in explaining everything clearly, which gave us a lot of confidence during the process. I really appreciate her dedication and excellent service.

임병훈 · 11 October 2025

1/5

Trustpilot

DO NOT USES THESE ESTATE AGENTS

DO NOT USES THESE ESTATE AGENTS Dewsbury branch letting flat below me with shared garden took 20 of my plants from the shared garden without trying to contact me.No apology and wont replace without receipts and photos of stolen plants. Who saves plant receipts? Not the slightest sign of remorse or any apology. Told me after my one email to them they will not respond further unless i give above evidence. Sorry i dont have a crystal ball and knew you would steal my garden beforehand. Disgusting. Dont deserve one star

Craig · 12 October 2026

5/5

Google

Can't recommend highly enough from start to finish. Professional and courteous throughout and Naomi was utterly amazing. She chased everyone involved and I can honestly say that without her our sale would never have gone through. Thank you all so much!

Tess · 11 August 2026

5/5

Google

I have had a great experience with Harris and Wood from a lettings perspective. I was contacted and met by Kane from the lettings team. I found him polite, honest, approachable and knowledgeable. Any questions I asked he made sure to come back to me with an answer. Since moving into my house, my property manager has been Athena. Again, I have very positive feedback - she is polite, responsive, and has gone above and beyond to help me 😊

Laura · 6 October 2026

5/5

Google

We used Harris and Wood to purchase our first house and had such a good experience that we had no hesitation in using them to sell it after 8 years in the house. Marketing strategy was better than other estate agents we approached which makes a big difference in the current market place. Communication was fantastic all the way through the process and we felt that they were invaluable in pushing the process forward. Would use again and highly recommend.

Kathryn · 27 September 2026

5/5

Google

Megan was exceedingly helpful throughout the whole process in a very friendly and professional manner.. If we had any questions or difficulties she was quick to respond and efficiently resolved any queries.

June · 27 September 2026

5/5

Google

Athena Dore was our property manager whilst we were renting through Harris and Wood. She was extremely responsive and resolved our issues the best she could. She made the rental process super smooth and handled any grievances extremely fairly.

Theodore · 11 August 2026

5/5

Google

Had to share how fantastic Rome was, he was polite and very knowledgeable about the property we were viewing, nothing was too much ! A credit to this company

Charell · 6 October 2026

5/5

Google

I recently bought a property that had been marketed with Harris and Wood. They, and especially Naomi, were very polite and extremely helpful throughout. My overall move was very stressful due to some other factors and parties, but H+W were a pleasure and basically the only thing that kept me going. I would highly recommend them, and I'll definitely be using them in the future when it's time to move from here.

Matthew · 6 November 2025

4/5

Google

Mr Kane was extremely helpful throughout our move into our rented home. He was professional, friendly, and always quick to respond to our questions. I would highly recommend him.

Reshma · 27 September 2026

5/5

Facebook

I couldn’t recommend Harris & Wood enough. They were absolutely fantastic from start to finish with marketing our property and finding us a buyer to managing the sale through to completion. There were several issues that arose with our house move of which Naomi at H&W took full ownership and ensured that they were resolved asap. To ensure that the chain didn’t fall apart, she was incredibly proactive and ended up doing the job of the other estate agents in the chain including liaising with the solicitors at the bottom, the legal team of a management company and a developer at the top of the chain. Paul and his team at Chesterwell really are fantastic and there is no one else that I’d trust to sell a property, the service really is first class.

Sasha · 10 May 2024

Agent replied · 22 December 2025

Thank you so much Sasha 🫶🏼 I hope you and John are very happy in your new home!

4/5

Google

Friendly and very helpful. Following the sale of my former home , I would like to thank the people in the Colchester town office for their first rate service and support. Further, special thanks to Maddie who progress chased the sale through and kept all parties fully appraised of the changing situations.

John · 10 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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