5/5
Harris and Wood were great to deal with when we purchased our new home. Marcus Jarman was chasing the process all the way along trying to make progress where possible and did a great job. Thanks to Marcus and the team!

Trusted Agent profile · Colchester
★★★★★
634 reviews across 4 platforms
25 Sir Isaac's Walk, Colchester, CO1 1JJ, CO1 1JJ
Harris and Wood's office in Colchester, at 25 Sir Isaac's Walk, is rated 3.5 out of 5 across 634 reviews on four platforms, including 339 Google reviews rated 4.8.
339
Reviews on Google
This office
10
Reviews on Facebook
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4
Reviews on Yell
This office
281
Reviews on Trustpilot
Business-wide
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
Harris and Wood were great to deal with when we purchased our new home. Marcus Jarman was chasing the process all the way along trying to make progress where possible and did a great job. Thanks to Marcus and the team!
5/5
Very professional from start to finish would definitely recommend this company
5/5
Well done to the team at Harris and Wood, Colchester. A very professional and knowledgeable company. Staff friendly and approachable. Big thanks to Marcus for his perseverance and commitment to get my property to exchange and completion. Big thanks to you all.
5/5
excellent service provided by the Harris & Wood Colchester. From start to end with Megan provided great customer support, care + any small concerns I had regarding the property. Thank you so much Megan.
5/5
I recently had the pleasure of dealing with Connor from Harris & Wood in Colchester, and I cannot recommend him highly enough as a letting manager. After a significant incident at our Bardfield Road house, Connor stepped in and provided unwavering support at every stage. From the moment the issue arose, he was proactive in addressing our concerns. He arranged for multiple plumbing companies to tackle the extreme hot water problem, ensuring it was resolved quickly and efficiently. What impressed me the most was his dedication to finding alternative housing for us during this challenging time. Connor's commitment went above and beyond. He was always available to answer our questions, whether it was day or night, and even while he was on holiday. His responsiveness and genuine care made a stressful situation much more manageable. In a world where customer service can sometimes fall short, Connor truly stands out as a remarkable professional. He is not only highly skilled but also an incredibly good person who genuinely cares about his clients. Thank you, Connor, for all your help!
5/5
It is always a pleasure to work alongside Marcus at Harris & Wood. Nothing is ever too much to ask and he is always at hand to assist in ensuring property transactions run smoothly. Thanks Marcus!
5/5
We were very pleased to work with Athena. Thank you very much.
5/5
We had such a fantastic experience from everyone at H&W to help sell our property that had been unsold for over a year! Within 11 weeks it had sold and completed through Harris & Wood. Elliot and Amy were friendly, helpful and determined to get our sale through quickly. Thank you so much!
5/5
Very helpful and great communication. Marcus was fantastic- always checking in to see how things were going with the sale and helping to push things along with the solicitor. Highly recommend.
5/5
Unbelievably efficient and very professional got an offer within 24hrs
1/5
So unprofessional
So unprofessional. Middlesbrough- Teesside Lettings branch cancelled my viewings on the same day just an hour before the appointment with a lame reason of not confirming it via an email when the appointments are usually confirmed by phones. Also no necessary information about the property was given a week ago while I booked the appointments but today after them sending me appointment cancellation emails. I had cancelled my plans for today as I had 2 appointments with them. Staff has no manners to talk to a client, the way of sending emails is so casual and informal. They offered me appointment for the next day when I specifically requested for an appointment for today itself a week ago. I just told them I don’t want to go ahead with such unprofessional company. Management needs some training so do the staff in dealing with the clients.
5/5
I recently moved into a lovely 2-bedroom flat and had a fantastic experience throughout the whole process. Megan Power, the estate agent who handled my move, was professional, friendly, and incredibly helpful from start to finish. She kept …
5/5
Excellent service, special thanks to Megan Power who helped me from day one of my application until I moved in. Very professional & friendly. I definitely recommend Harris and Wood.
1/5
Dishonest, incompetent and terrible attitude
Should you choose this letting agents here are a few things you can expect as routine:1) Lying about the status of properties on the market and deliberately misleading all parties on the status of such properties.2) Arranging appointments to view properties that they don't even turn up to meet you at.3) Cocky, arrogant and sarcastic customer service. They really do not care AT ALL!Literally the worst letting agent you could ever choose to instruct. As you can see from the other reviews, dishonesty, incompetence and terrible staff attitudes are a feature. There is a reason for that. Be warned.
1/5
If there was a minus it would be -5...
If there was a minus it would be -5.... throughout our tenancy of 6 years over paying by £250 per month as the property was supposed to be ‘managed’ haha 😆 we have now moved out and lo and behold are going to have to instruct solicitors to recover our deposit. They claimed we have made ‘modifications ‘ and want to recover the cost to remove (a herb garden - which we left, a shoe store in a cupboard that is useless it won’t even store a vaccum)... they left us without working toilets for 3 months at a time on 2 separate occasions and are sloooooowwww to react to any of our requests for maintenance. Where is our protection as tenants... ? We professionally cleaned the house ‘top to bottom’ and still they find fault when the property was FILTHY on our arrival (we have photographic evidence) !! We moved from Camberley to Harrogate and they made our removals men wait (in our opinion on purpose) so that we were pressured to sign all these pages of documentation on the morning we were moving in... sound good? They are liars and cheats... we played fair they DON’T... be prepared to fight on ... we will.. see you in court it’s gonna cost you..........
1/5
Don’t sell with hunters
If you are selling your property please avoid hunters, they charge an extortionate fee for buyers to provide ID when purchasing a property and use a 3rd party company to complete these checks, sadly that company are really poor and their app doesn’t work meaning the whole process of confirming who you are is near impossible despite having to do so to sell your own property.
5/5
Megan has been really helpful while moving into our new property. Anytime we had a question she always answered quickly and professionally, it would have been a lot harder without her!
5/5
My partner and I recently secured a property with Harris and Wood, and I couldn't be more impressed with their service. From start to finish, the gentleman we worked with, named Harrison, was very professional, knowledgeable, and extremely responsive. He made the entire process smooth and stress-free. Communication was always prompt and he was very proactive in addressing any concerns I had. If you're looking for an estate agency that truly cares about their clients, I highly recommend Harris and Wood, best in town!
5/5
We would like to thank the Stourbridge…
We would like to thank the Stourbridge team, especially Jack & Ellie for their continued help and support during the time of selling our mums house. They were very professional and communicated with us on a regular basis keeping us informed of the progress of the sale. We would have no hesitation in recommending the Stourbridge team in the future. Anne Verlander & Ruth Jones
5/5
The team at Harris & Wood have completely surpassed our expectations in terms of customer service and professionalism, particularly Emily Pullinger in the the sales progression department. Emily has been nothing short of amazing throughout the whole transaction and we are extremely grateful for everything. Thank you to Emily, Marcus & the team. Would highly recommend, I'd give 100 stars on this review if that was possible!PositiveResponsiveness, Quality, Professionalism
5/5
Lovely viewing experience with Evie and Rome today!
1/5
Condescending, rude and just arrogant
Well what can I say, house came on the market Friday, sent a email requesting a virtual viewing Friday evening, as we are relocating from overseas. I then get a email from Charlotte on Saturday morning saying we are fully booked…. I reply saying how can you be fully booked for a virtual viewing? …. Surely you are there showing people around so how hard would it have been to have WhatsApp me for 5 mins to walk around the house between viewings. What response did I get … nothing not even an acknowledgment! Totally ghosted. This just shows the contempt these guys hold for potential tenants. Funny as I lived in York over 10yrs ago and hunters were the agent to avoid, seems to me nothing has changed Avoid these clowns at all costs and if you have the misfortune to have to deal with Charlotte well good luck.
1/5
Extremely bad experience with Unprofessional and Rude people... Preston Road Wembley branch
Preston Road Wembley Branch I regret to say that my experience with your service has been extremely disappointing. The level of unprofessionalism displayed throughout the process was astounding. From misleading information to outright lies, it became clear that your team was not transparent or trustworthy from the start. Unfortunately, after the deal was finalized, your true nature became even more evident. The promises made prior to the transaction were not upheld, and your team showed a blatant disregard for customer satisfaction. I would strongly caution anyone against working with your company. Thank you for making this an experience I will never forget, but for all the wrong reasons.
5/5
Thank you so much to Rob
Thank you so much to Rob, I believe, that’s his name for going the extra mile to get my wristwatch fixed. It had unfortunately come apart whilst they were trying to install a battery. I am eternally grateful as the watch was special to me. They were most apologetic and ensured that everything was done to get the thing up and working. So once again thank you for your excellent customer service.100%
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Harris and Wood Colchester won awards at The British Property Awards in three years, most recently 2025.
British Property Awards winner in three years: 2025, 2024, 2022.
British Property Awards by year, 2025 to 20222025 1 Gold and 1 Silver The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
2022 1 Gold The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Yes. Harris and Wood won Gold for Letting Agent in Colchester (Centre) and Silver for Regional Letting Agent, South East (North Essex) at The British Property Awards 2025, and 2 other industry awards since 2022.