Harris and Wood Colchester reviews

★★★★★ 5/5

Google

Harris and Wood have been fantastic in both the letting and the sale of my property. Tracy and Connor were both superb on the letting side. I've recently had the pleasure of dealing with Emily on the sales progression team. She was absolutely brilliant. Emily kept me updated throughout the process and made sure things were always going in the right direction, she is a credit to Harris and Wood. No complaints from me, a brilliant business to deal with and the staff are a shining example of great customer service. Will definitely recommend and use again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 11 November 2021

★★★★★ 5/5

Google

As a Conveyancer, effective communication from Estate Agents is absolute key to ensuring a smooth transaction and Marcus has been super from start to finish. Nothing was ever too much trouble for him and he went above and beyond every step of the way. I can't praise him highly enough and hope to work with him again in the future.

Claire · 11 November 2023

★★★★★ 5/5

Google

Excellent company. They have been amazing selling my father's house, even going to his care home to save me running around. They are professional and caring and really proactive in keeping me informed of progress of the sale. Marcus is a great customer manager who lives up to his title! Thanks to all the staff who have helped us.

Jayne · 11 November 2023

★★★★★ 1/5

Trustpilot

Cooling off period contract disparity…

Cooling off period contract disparity with hunters.We signed up to sell our property then changed our minds over the weekend as we are entitled to do under the 14 day cooling off period. There is a clause in the contract which contradicts this entitlement so be warned if you change your mind. The measure of any company is how they react! In our case, demand for payment and threat of debt collection when no work had been done. Be warned my fellow house moversThe sooner estate agents are regulated, the better for all concerned!!! Ombudsman your time to shine

M&T · 4 September 2021

★★★★★ 5/5

Google

Athena Dore at Harris and Wood it is absolutely amazing and helpful with everything that needs to be done. Highly recommended.

Iuliana · 11 August 2026

★★★★★ 1/5

Trustpilot

Useless from day 1.

Useless as an agent. They do not even know their own contracts. As a tenant I was left out to dry. They did not want to know when I had an issue. I was basically told to pay for what I had signed up for. Although the contract I had signed had a get out clause that I was having to quote to them to get them to talk to myself. All via email. Absolutely useless and contact was slow and usually at the end of a working day so as I couldn't get a follow up response till at least the next day or longer. I ended being told to shut up and put up in not so many words. Pay what you owe. Which was never an issue I just wanted out! They struggled to deal with the scenario and even when they did act upon my instructions it was very labored. The manageress was no better than the person in charge of the letting. I had to put her straight a few times and quote her own mistakes. Constant battle to get them to take action with the landlord or reply to myself.after being forced £580 to pay for a service that they had on file was a joke. I asked for the full works if I was having to pay for it. Photos etc. But the refused to come and take them. I'm not saying they robbed me, I'm telling you! I seriously doubt that the landlord was paying that sort of money for that service every time they required a new tenant.Finally after paying a lot of money for a house I never touched they managed to get some other poor soul to rent the property. If you are a landlord. It's not all about the money. Stop being horrible people and make nice house for people to make into homes. If the property you let out is a mess than people will not rent it unless they are desperate like myself at the time. Would you live in it!!???

Micky · 1 June 2021

★★★★★ 5/5

Google

A really professional and smooth letting process. Assisted by Megan Power from their lettings team, the move went smoothly, nothing was too much trouble and Megan was always on hand to assist with any queries. Thank you so much Harris and Wood and particularly Megan who is a credit to your team - highly recommended.

Anthony · 16 December 2023

★★★★★ 5/5

Google

I am very happy to have chosen Harris and Wood. They made stressless and smooth all the process of buying. Special thanks to Marcus and Laura, which were very helpful and always happy to answer to any querry of mine. Highly recommend and well done 👏

Irina · 13 June 2024

★★★★★ 5/5

Google

The team at Harris & Wood are great, personable and professional. Always able to help and listen. Personally they were able to find me a fantastic rental in a short space of time. Coming on the journey with me. Fantastic customer ethos. They know how to make a difference. A big thank you to Sorcha, Nancy and Jack - top draw guys and a personal thanks from me. I can't recommend the team highly enough.PositiveResponsiveness, Professionalism

David · 11 November 2021

★★★★★ 1/5

Trustpilot

Do not rent from them

Do not rent from them. They refuse urgent health and safety repairs.

Butrint · 26 September 2026

★★★★★ 1/5

Trustpilot

Inflated prices and lies

If you’re a buyer or a seller I’d avoid. They put properties on Right Move that are inflated in price, and then they say the vendor wants more money than the guide price. Sorry but if the vendor wants for example 350k for the house, do not put the price as 330k on Right Move, then start a non-existent bidding war. This has happened 3 times with this company, which makes me think it’s their terrible tactic.

Ben · 15 February 2025

★★★★★ 5/5

Google

Harrison was simply amazing. He kept me in the loop every step of the way. Ensured I was comfortable with the process. My referencing went extremely smooth. I'm well settled in the apartment all thanks to Harris and Wood. One of the best letting agents I've ever come across 🙌 …

Antonia · 14 February 2024

★★★★★ 5/5

Google

All the staff at Harris and Wood have been more than helpful. They have kept us updated at all times . Our sale has gone through smoothly and quickly. If we ever move again we would be useing Harris and Wood. Efficient, helpfully and happy people. Especially Marcus who has been on the ball constantly.

Lynn · 11 November 2023

★★★★★ 5/5

Google

Very professional from start to finish would definitely recommend this company

Lisa · 27 September 2026

★★★★★ 5/5

Google

Megan power , well she has been amazing , really helping me with everything tbh , even after work hours Megan has been there and helped me ..... absolutely brilliant, thank you so very much

Anouk · 18 November 2024

★★★★★ 5/5

Google

Harris and Wood were great to deal with when we purchased our new home. Marcus Jarman was chasing the process all the way along trying to make progress where possible and did a great job. Thanks to Marcus and the team!

George · 12 August 2024

★★★★★ 5/5

Google

Well done to the team at Harris and Wood, Colchester. A very professional and knowledgeable company. Staff friendly and approachable. Big thanks to Marcus for his perseverance and commitment to get my property to exchange and completion. Big thanks to you all.

Sharon · 13 July 2024

★★★★★ 5/5

Google

excellent service provided by the Harris & Wood Colchester. From start to end with Megan provided great customer support, care + any small concerns I had regarding the property. Thank you so much Megan.

Sean · 18 November 2024

★★★★★ 5/5

Google

I recently had the pleasure of dealing with Connor from Harris & Wood in Colchester, and I cannot recommend him highly enough as a letting manager. After a significant incident at our Bardfield Road house, Connor stepped in and provided unwavering support at every stage. From the moment the issue arose, he was proactive in addressing our concerns. He arranged for multiple plumbing companies to tackle the extreme hot water problem, ensuring it was resolved quickly and efficiently. What impressed me the most was his dedication to finding alternative housing for us during this challenging time. Connor's commitment went above and beyond. He was always available to answer our questions, whether it was day or night, and even while he was on holiday. His responsiveness and genuine care made a stressful situation much more manageable. In a world where customer service can sometimes fall short, Connor truly stands out as a remarkable professional. He is not only highly skilled but also an incredibly good person who genuinely cares about his clients. Thank you, Connor, for all your help!

Ravi · 16 December 2024

★★★★★ 5/5

Google

It is always a pleasure to work alongside Marcus at Harris & Wood. Nothing is ever too much to ask and he is always at hand to assist in ensuring property transactions run smoothly. Thanks Marcus!

Sarah · 11 October 2024

★★★★★ 5/5

Google

We were very pleased to work with Athena. Thank you very much.

Ceren · 11 September 2026

★★★★★ 5/5

Google

We had such a fantastic experience from everyone at H&W to help sell our property that had been unsold for over a year! Within 11 weeks it had sold and completed through Harris & Wood. Elliot and Amy were friendly, helpful and determined to get our sale through quickly. Thank you so much!

Jo-Anne · 11 November 2023

★★★★★ 5/5

Google

Unbelievably efficient and very professional got an offer within 24hrs

Gary · 20 September 2026

★★★★★ 5/5

Google

Very helpful and great communication. Marcus was fantastic- always checking in to see how things were going with the sale and helping to push things along with the solicitor. Highly recommend.

Jo · 16 December 2024