Trusted Agent profile · Colchester, Essex
★★★★★
384 reviews across 2 platforms
18-20 Head Street, Colchester, Essex, CO1 1NY
Part of haart, see every office.
haart's office in Colchester, Essex, at 18-20 Head Street, is rated 4.5 out of 5 across 384 reviews on two platforms, including 363 Google reviews rated 4.5.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
GoogleReceived excellent service from them recently. Dale Hiscock was friendly and very professional. I would definitely recommend their service to a friend.
Hi Ganesh Babu, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
5/5
GoogleLlyoyd Hart has been very responsive and helpful in the early part of my search for an investment property, highly recommend.
Keith, Thanks for posting your 5 star review of Lloyd in our Colchester branch, it is great to see that he is helping you in your search for an investment property. Kind Regards Les Carter Area Partner
5/5
GoogleAs a Landlord, We have regular contact with Haart and sometimes to achieve the necessary goals this requires the upmost organisation, professionalism and continued communication with our Haart representatives Carolyn Holt and Henri Roots who occupy all these quality attributes and characteristics. They go above and beyond the task in hand with a calm yet focused sense of urgency. It’s a pleasure working with them.
Dear Paul Thank you for your feedback. We appreciate your kind words , it's a pleasure working with you. Tom, haart lettings Colchester
5/5
GoogleOur company has been working with Haarts for a number of years. They handle our entire portfolio. Outstanding team that go above and beyond. Excellent communication skills and superb customer service. Handling safety certs, sourcing the right tenants for the right properties, dealing with the local authority, they really do take so much pressure off. Id highly recommend the Colchester Lettings team to any landlord.
Dear Des Thank you for your kind words. We really enjoy working with such a kind and considerate landlord who provides fantastic properties to tenants. All the best haart lettings Colchester
5/5
GoogleCommunication is everything during a home move, especially one with a chain. I can gladly confirm I was contacted weekly with general progress updates and very promptly when milestones were reached or actions required - often even before I heard from the solicitors! Well done to all the team. Hopefully we won't be moving again for a good few years but when we do I'll be in touch :)
Thanks for the feedback, Braham Djidjelli. We strive to provide excellent service to our customers at haart Colchester. We wish you all the best for the future in your new home. haart Colchester estate agents
5/5
GoogleExcellent service from dale and team. Dale went above and beyond to ensure we were matched with out perfect home x
Charlie Beer, we are so happy to read such a great review about haart Colchester! We are always more than happy to assist you if anything else comes up. Take care! Colchester haart!
4/5
GoogleCarol Ross at haart in Colchester has been pleasant and efficient in assisting in my property search, with regular updates.
Adrian, Thanks for taking the time to submit your review of Carol Ross in our Colchester branch, she will be delighted to help you find your dream home. Kind Regards Les Carter Area Partner
5/5
GoogleLloyd has been greatly helpful in showing us around a property and kept us up to date throughout the process.
Kate, Thank you for taking the time to post your 5 star review of the service that you have received from Lloyd in the Colchester office he is getting a lot of raving fans at the moment for the quality of service he is providing to his clients. Kind Regards Les Carter Area Partner
5/5
GoogleThanks to Michael and Mark, who were great throughout our sale and move, and ensured everything went very smoothly.
Dear Eddie Kane, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received from Michael & Mark whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Colchester estate agents
5/5
GooglePatrick at Haart was extremely helpful & proactive with our house sale. We had a tight deadline to get the property sold & Patrick got the property sold within 3 days. He has also been in regular communication to let me know how things are going & if I have any questions. Jamie at the other Haart branch has also been really helpful with the purchase off the house.
Dear Ben Urch, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Regards haart Colchester (First Time Buyer & New Home Centre)
5/5
GoogleExtremely helpful with my property search, Benjamin Herbert was willing to listen and take the time to answer all my questions
Hi Martin Howling, we are very happy to have provided you with such a positive experience! Thank you again for your star rating! Regards haart Colchester (First Time Buyer & New Home Centre)
5/5
GoogleWe have been working with Sarah C, she’s been fantastic kept professional at all times and actually listened to our needs and budget unlike other estate agents we have used. Her communication has been superb! Highly recommend. We will continue to work with her till we find our first time home and will work with her again in the future.
Thank you Shanan for your amazing review of our Residential sales consultant Sarah, We are so glad your found her service fantastic! We really appreciate your feedback. Many thanks Colchester haart Sales team.
5/5
GoogleThis is the first time we have used a letting agent to rent out our property and Haart have been extremely helpful and provided a seemless service from start to finish. Ryan has been on hand for any questions and will go the extra mile at a minutes notice - thank you !
1/5
GoogleActually l would rather rate no stars at all. The whole experience over the last month was a real eye opener in how this company works. We were very nieve to think they were working in our best interests when all we were to them were the "emotional" buyers as in their fancy phamplet claims they look for. Be aware and don't trust anything they say.
Thank you for your feedback. I 'am aware of the situation with the property you wanted to buy and I'm sorry on this occasion the property did sell for a higher price to an alternative buyer. It is our duty to always strive to achieve the highest possible price for our sellers but we do appreciate you have missed out on this occasion. Best wishes from haart of Colchester.
5/5
GoogleMark has been brilliant and very helpful towards the sale of my property.
Hi Selv, Thank you for your kind words about Mark. We are pleased to see he has been brilliant and helpful with your sale. Kind regards haart of Colchester
5/5
GoogleAfter having our property on the market for a while with another local agent Lloyd and Michael passed by our house and asked if Haart could be of any assistance to help us sell our property. Within a month of being on the market with Haart we had Sold our property. The whole team has been very professional and efficient throughout the process! Thank you
Samantha, Thank you very much for taking the time to post your 5 star review, my team and I are delighted that we have managed to help you sell your home when others were struggling, it was also very pleasing to see that you have also managed to have your offer accepted on your next dream home, Lloyd & Michael have most certainly put everything into helping you achieve this move and I thank you very much for your valued business. Kind Regards Leslie Carter Area Partner
5/5
GoogleChris at Haart Colchester has been fantastic. We are moving for the first time and he has guided us through the whole process smoothly. Any questions we have had he has responded to quickly and professionally. I would highly recommended him to anyone.
5/5
GoogleThanks to Ben so far for his assistance. Prompt in his responses , not pushy and helpful throughout
Dear Chris Mckenna, Thank you for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!
5/5
GooglePredominantly dealt with Gemma throughout our purchase. She was really helpful and always came back to us very quickly.
Dear Hannah, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Colchester (First Time Buyer & New Home Centre) estate agents
5/5
GoogleWe were delighted with the service received by the Haart team in Colchester! Under Daniel's stewardship the whole team is polite, positive, energetic & seem to have a "can do" attitude. Very happy to recommend Haart to family and friends! We will be happy to complete the survey over the next few days, and will very much recommend your services to family & friends.
Dear Diyan Atmadjov, Thanks for the feedback, Diyan Atmadjov. We strive to provide excellent service to our customers at haart Colchester. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Colchester estate agents
5/5
GoogleA special thank you to Mark Shynn who dealt with the sales progression of my recent purchase through Haart FTB Colchester. He was extremely helpful and knowledgeable and went above and beyond to make the transaction as seamless as possible. Thanks Mark!
5/5
GoogleToday I have officially moved into my rental property and would not have been able to have felt as at ease with the process if it wasn't for Chris. Throughout the process he has kept me very well informed, and is incredibly responsive to any queries or concerns. He is a real credit to the haart team.
Hi Hannah, Thank you so much for leaving such a great review for Chris. From all of us here in the branch, we wish you all the best in your new home! Kind regards, Haart Lettings Colchester
1/5
GoogleRecently received a call asking how the sale of my house was progressing with another agent. I can understand them look for business, however as my property is 93 miles from their branch, and I've had issues with my local haart cold calling my personal mobile number, which I have never provided them, I would avoid all haart estate agents in the future!
Dear Ian Goodhew, We are sorry to see that you have left us a low star rating in your review. Your feedback is very important to us and we would like to find out more. Would you mind emailing us at customer.experience@haart.co.uk to give us more information about your experience with us?
5/5
FacebookBig thanks to Rob and Chelsea at Haart, managed the sale of my property quickly and efficiently.
Dear Rob Hawkins, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. …See more
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