Trusted Agent profile · Colchester · Essex

haart Colchester reviews

4.5

★★★★★ Excellent

384 reviews across 2 platforms

18-20 Head Street, Colchester, Essex, CO1 1NY

Part of haart, see every office.

haart's office in Colchester, Essex, at 18-20 Head Street, is rated 4.5 out of 5 across 384 reviews on two platforms, including 363 Google reviews rated 4.5.

Google logo

4.5 / 5

363

Reviews on Google

This office

Facebook logo

3.5 / 5

21

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

I had the misfortune of being a shared ownership property seller which made the whole sales process very challenging. Luckily for me I had a great team supporting me through this. As my main point of contact, Mark Shynn really steered the sale and was very good at managing me through it too. He kept me informed, was always honest and trustworthy and is an absolute credit to Haart. A special mention also to Hannah Baker who was a great deputy when Mark wasn't about. First class service and great value for money. Thank you :-)

Alan · 22 August 2018

Agent replied

Dear Alan Bint, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Colchester (First Time Buyer & New Home Centre) estate agents

5/5

Google

As a first time buyer, it has been great to have the support and guidance from Haart first time buyers. Ben Herbert recommended a property to us that we would not have considered and we ended up falling in love with it. He made the offer and buying process simple and easy to manage, which is very handy when me and my partner work full time. We have easy contact when needed and know no question is too small. Very glad we chose Haart first time buying centre.

Kerry · 22 August 2018

Agent replied

Dear Kerry Houlding, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

The team at the 1st time buyer centre are second to none, my property is on a multi agent contract currently with 2 other agents in the area and the service i recieve from haart is second to none, i had been on the market with one of the other agents for a week when ben herbert contacted me and said he had noticed i had already dropped my property price, this immediatly got my attention and highlighted to me that he was clearly very closely watching the market, so we had a chat and after 5mins it was his knowledge, honesty and no pressure approach that made me go multi agent (which is something i hadnt considered before) and get them on board, i havent regretted it since. the customer service ben and the team have given us has been fantastic and it feels like they have been with us every step of the way i would highly reccommend using haart to anyone Thanks

Craig · 22 August 2018

Agent replied

Dear Craig Taylor, Thank you for leaving such great and detailed feedback about your experience with haart Colchester (First Time Buyer & New Home Centre) estate agents. Thank you again for your star rating! Regards haart Colchester (First Time Buyer & New Home Centre)

5/5

Google

Haart have been instrumental in the sale of my property, I would highly recommend the company for any looking to move. The Sales representatives have fantastic local knowledge, are well in touch with the ever shifting market and line up appropriate buyers for your sale. Additionally once you have a buyer, the move management team are a pleasure to liaise with and ensure everything is clear and easy every step of the way.

Carl · 12 March 2021

Agent replied

Thank you Carl for your amazing feedback, we really appreciate you taking the time to relay your experience of the selling process. Thank you! Sales Team Colchester

5/5

Google

Ben was extremely helpful when answering my questions on the different properties and was very knowledgable on the local areas. He provided a great service, a true asset to the team

Will · 22 August 2018

Agent replied

Hello Will Tomkins, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

Many thanks to Ben for his first class service. He has been extremely conscientious in identifying potential properties for me over the past few months. He really knows his stuff!

Caroline · 22 August 2018

Agent replied

Hi Caroline Hawthorne, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

5/5

Google

Highly recommend Henri for his servives and help. Very prompt, polite and professional. Can’t thank him enough for the servives he has offered.

Jack · 25 March 2021

Agent replied

Dear Jack, Thank you for a great review for Henri! Kind regards haart lettings Colchester

5/5

Google

My experience so far has been very good. Both Carly and Henry has been nice and responds very quickly to our query

Jas · 31 May 2021

Agent replied

Thank you for your 5 star feedback about Carly and Henri Kind Regards Thomas Rogers, Haart lettings Colchester

1/5

Facebook

I am letting through Haart right now and have several issues in house. I was mis sold this house by telling me that there is a plan for redecoration. And now the last thing is , they don't even reply to emails when I query on issues or ask when the fixes would be done. This is the case when they have an approved budget from the landlady.My advice - Pay money to them only if you want your agent to vanish as soon as you report an issue.

Sonal · 25 February 2015

Agent replied

Hi Sonal, We're really sorry to hear about this. I believe our Property Management team are liaising with you regarding these issues and will be updating you as progress is made. Any further problems please do contact Property Management or Peterborough haart Lettings

5/5

Google

Lloyd has been amazing, always polite and professional. He is helpful and always on hand to provide advise and assistance. Big thank you Lloyd for all your help.

Jenesse · 29 July 2019

Agent replied

Hi Jenesse Thank you for your kind words on the service you have received from Lloyd. It is always a pleasure to receive such great feedback. Thank you again for your star rating! Regards haart Colchester

5/5

Google

Lloyd has been amazing, always polite and professional. He is helpful and always on hand to provide advise and assistance. Big thank you Lloyd for all your help.

Jenesse · 8 June 2019

Agent replied

Hi Jenesse Thank you for your kind words on the service you have received from Lloyd. It is always a pleasure to receive such great feedback. Thank you again for your star rating! Regards haart Colchester

5/5

Google

A good experience with this branch. Ben has been very helpful with a potential purchase for my first btl property. Polite and approachable and knows his stuff. Thank you

The · 22 August 2018

Agent replied

Dear The Wellness Group, Thank you for leaving such great and detailed feedback about your experience with haart Colchester (First Time Buyer & New Home Centre) estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Colchester (First Time Buyer & New Home Centre) estate agents

5/5

Facebook

Have just purchased a house through Haart. Fantastic service from Luke Hill. Has kept me in the know from day one. Great service and great guys.

Adriano · 8 October 2019

Agent replied

Dear Adriano Nocera, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Please let us know if we can be of any assistance in the future. Kind regards Luke Hill Branch Manager

5/5

Google

Ben was fantastic with helping me find homes and his knowledge of the area with his friendly nature just made our lives easier. Thanks Ben Herbert.

Samuel · 22 August 2019

Agent replied

Hi Ben Thank you for taking the team to leave us such a nice review and comments on the service you have received from Ben. It is always a pleasure to receive such great feedback. Thank you again for your star rating! Regards haart Colchester (First Time Buyer & New Home Centre)

5/5

Google

Really pleased with the service being received from Haart, especially Ben Herbert who has been very professional throughout. Our search for a property continues! Thank you

Hayley · 22 August 2019

Agent replied

Hayley Western, we strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Colchester (First Time Buyer & New Home Centre). Thanks again for taking the time to leave us this information about your recent visit. Take care!

5/5

Google

I highly recommend Haart in Colchester as they have supported me well during my stay as a tenant. Nicholas Selvadorai was a main agent who I have been contact with, and I should say that he is very professional and supportive. He has always listened to me carefully and done his job great. Thank you very much:)

Matthew · 18 January 2020

5/5

Google

One of the nicest agents in town. Micheal was of great help and appreciate his patience and time spent with my search for a house.

Alex · 10 October 2019

Agent replied

Dear Alex Miles, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us & Michael with your search for a property. We look forward to your next visit! Take care! Kind regards Colchester haart

5/5

Google

Great company to deal with. Chris was extremely helpful and friendly throughout and made the entire letting process extremely easy!

Justin · 6 March 2021

Agent replied

Dear Justin, Thank you for such great feedback! We hope you're settling in to your new home. Kind regards Carly haart Lettings Colchester

5/5

Google

I am very happy with the service provided,Chavivi Eaton was excellent and very helpful and l highly recommended him.

Troy · 23 April 2021

Agent replied

Thank you Troy, We are so happy to hear that you had such a good experience with our Chavivi! We greatly apricate the feedback. Many thanks Lauren Administrator Colchester

5/5

Google

Lloyd was fantastic at getting us the right property, very professional and kept us updated at all times, he's a credit to the branch.

Sachita · 27 August 2019

Agent replied

Sachita Thanks very much for your 5 Star review of Colchester haart and Lloyd in particular, it is really pleasing to hear your glowing feedback and I am delighted that he has managed to help you secure the perfect property for you. Kind Regards Les Carter Area Partner

5/5

Google

I have been well impressed with the helpfulness and expertise of Benjamin Herbert throughout the process of selling my property. Benjamin has kept me fully informed of the potential buyers, giving me great feedback and advice. Even though the property has yet to be sold I feel confident that this will happen very soon. When this property is sold then I'll be placing another property with Haart Estate Agents to sell.

Kevin · 22 August 2019

Agent replied

Kevin, I would like to thank you for taking the time out to leave your incredible review of Ben Herbert, I am glad to hear that you are happy with the service provided and we look forward to taking instructions on your other property soon. Kind Regards Les Carter Area Partner

5/5

Google

Georgi was Very warm and welcoming and helpful an asset to your team very friendly very helpful in keeping my young son entertained

Sasha · 29 July 2019

Agent replied

Hi Sasha Thank you so much for your kind words on the welcoming assistance you received from Georgi. It is always a pleasure to receive such a nice review as this one. We wish you all the best for the future in your new home. haart Colchester estate agents

5/5

Google

Mark was fantastic helping us to buy our home. Excellent communication, and nothing too much trouble. Thank you.

Caz · 26 January 2021

Agent replied

Hi Caz! Thank you so much for your review about the service received by Mark. Very kind of you! Wishing you all the best in your new home. Kind regards haart of Colchester

5/5

Google

Received excellent service from them recently. Dale Hiscock was friendly and very professional. I would definitely recommend their service to a friend.

Ganesh · 29 July 2019

Agent replied

Hi Ganesh Babu, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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