Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
YellAbsolutely blew it out the park for me. Highly recommended.
I sold a student rental property via Fenn Wright. I was in the middle of renovation, and was going to postpone speaking to Paul, their Valuer until I had finished. Fate intervened, and we ended up arranging for him to visit for a quick chat. He gave me a value I was more than happy with (higher than expected) , and within 30 minutes I had a viewing, despite the house very much in the middle of renovation. The Buyer was interested, and Paul ensured the value we were indicated was the price offered, even though the buyer wanted to try their luck on a reduced offer. Overall, I was extremely impressed.I had issues with my solicitor doing nothing for 5 weeks, and after complaining to Fenn Wright who recommended them, the matter was dealt personally by Kirsty. She was amazing at putting pressure on the solicitor, chasing the buyer, and generally keeping me informed with a weekly update. I feel she was absolutely crucial to this transaction.I would highly recommend Fenn Wright.
JonathanG-264 · 16 December 2021
★★★★★ 5/5
TrustpilotA big thank you to the whole team for…
A big thank you to the whole team for holding my hand throughout some difficult times. You were all amazing & I will be thoroughly recommending Fenn Wright of Colchester to anyone who asks! My thanks again to all involved.
Mrs · 18 November 2024
★★★★★ 5/5
TrustpilotWould really recommend Fenn Wright
Would really recommend Fenn Wright, they have been really communicative and helpful throughout the whole selling process of my house. Excellent service, thank you
Mrs · 3 August 2026
★★★★★ 5/5
YellThank you!
Fenn Wrights Colchester were acting on our sellers behalf and Fenn Wrights Sudbury were acting on our behalf to sell our propert. A huge thank you to Laura (Colchester) and Tracy (Sudbury) in their support to progress both our purchase and sale. They are both a huge credit to Fenn Wrights and their role as sales progressors has been invaluable to us throughout the process. We can’t wait to move into our new home!
MayH-27 · 23 August 2022
★★★★★ 5/5
TrustpilotCouldn't have asked for more....
We found the staff in the Colchester Office to be really helpful particularly Ben & Kirsty. Kirsty provided weekly updates from the bottom of our house sale and purchase chain all the way to the top - Thank you.
Carolyn · 25 November 2024
★★★★★ 5/5
YellThank you!
Although we did not use this estate agent for our sale, Kelsey has been a brilliant communication between us, our sellers and other parties involved. I have really appreciated the updates and friendly voice at the end of the phone. Kelsey has gone above and beyond trying to get our house move off of the ground. I have really appreciated this personal service, which has helped ease the stress of the house buying process.Thank you so much! Would recommend!
SophieL-314 · 8 December 2021
★★★★★ 5/5
YellFirst Class Estate Agent, highly recommend
I recently instructed Fenn Wright to sell a property. It has been a sad time having to sell a family home, but the situation has been treated with great respect. I was very impressed with Fenn Wright on my first contact with them and I am so pleased I instructed these wonderful people as I cannot fault them at all. The professionalism and dedication was superb. They handled the sale without fault, the property was photographed well and I couldn’t believe how quickly the sale appeared on Rightmove. They also kept me updated with regular news and anything I needed to know. They have the balance just right. The sale went through so smoothly. I would like to pay particular thanks to Graham, Kevin and Martina, who are a credit to Fenn Wright and I thank all the other team members who handled the things that go on in the background (sorry I don’t know all your names). I would use Fenn Wright again without doubt and highly recommend. My thanks to you all for being part of a first class team.
DianaB-164 · 29 September 2021
★★★★★ 5/5
YellAbsolutely first class agents.
I bought my bungalow which completed today through Fenn Wright in Colchester. The whole team have been brilliant from the very first contact. Mar the sales negotiator was exceptionally diligent in keeping me up to date whilst negotiations were taking place. Once the sale was agreed subject to contact I was helped by Laura in the sales progression team. Laura was an absolute superstar. Laura was calm and supportive and kept me in the loop at all times. As the chain progressed to exchange Laura was so brilliant and made buying such a better experience all round than I had previously had. Thank you team Fenn Wright. I think what actually really stood out for me was I sold my house through a different agent in another town so my fees obviously were to that agent. I did not pay anything to Fenn Wright Colchester as it was my purchase but I had an absolutely five-star service, regardless, thank you.
SharonR-373 · 23 September 2021
★★★★★ 5/5
GoogleI'd like to thank Mel at Fenn Wright Colchester for getting my replacement fencing sorted out so promptly, she kept me fully updated all the time , and was very friendly and helpful.
The new fence looks great ...very pleased ! Thanks ☺️
Theresa · 14 June 2022
Agent replied · 13 June 2024
Hi Theresa, thank you for your review which has been passed to Mel. I'm pleased to hear everything was sorted for you! Thanks again, Stella
★★★★★ 5/5
TrustpilotGive Charley a raise 🙌🏻
Charley has been a ray of sunshine through the entire process of moving into my first house. She has been working hard every day to chase solicitors and vendors to keep things running as smooth as possible. She has been the only person to keep me updated on progress and always taking my calls and queries.
Simmons · 12 January 2024
★★★★★ 5/5
TrustpilotKirsty
Kirsty, at Fenn Wright was superb from start to finish. Not only great at her job but you can tell Kirsty really works hard to push things forward and do best for her clients. Thank you Kirsty, I wish you all the best. Grant.
Grant · 20 August 2024
★★★★★ 5/5
TrustpilotHighly recommended estate agents in Colchester
I used Fenn Wright to market and sell my father's property in Colchester. The level of service I enjoyed throughout the process from Kirsty King and her team in their Stanway office was excellent and I would highly recommend Fenn Wright to anyone who is selling a property.
Mr · 11 June 2024
★★★★★ 1/5
GoogleTold our landlord that she needs to charge just £200 a month extra to which we couldn’t afford so we were given a section 21 and told if we stay any longer then our contract date that we have pay the £200 extra as she was trying to sell the flat now we have just been slapped in the face and seen it’s no longer for sale and up for rent! The bully and treatment is crazy! We were pretty much forced at the time to have people come and visit even when I was really sick and told the landlady we refused entry when in fact they turned up without an appointment. Avoid like the plague. I’ll never deal with fenn wright again!NegativeResponsiveness, Value
Heidi · 14 June 2023
Agent replied · 13 June 2024
Hi Heidi, sorry to read your comments, we would welcome the opportunity to discuss this matter further, if you could please email Alan Williams - acw@fennwright.co.uk. Thank you
★★★★★ 1/5
GoogleMy partner & I rented a property through Fenn Wright for 1 year and all I can say is never again!
In the winter the property had serious damp and mould issues in which we contacted Fenn Wright to try and sort out. We had to chase them 8 times to finally get any sort of response.
It seems if you have any issues they try at all costs to IGNORE YOU!
We are so glad we no longer rent through Fenn Wright
Elin · 14 June 2023
Agent replied · 13 June 2024
Hi Elin, sorry to read your comments. We would welcome the opportunity to discuss the matter further, if you would like to email me at smm@fennwright.co.uk. Thank you, Stella
★★★★★ 5/5
TrustpilotThe people from Fenn Wright were…
The people from Fenn Wright were professional but friendly and very supportive with good advice throughout the process of selling my house. I can without reservation recommend them.
J · 22 June 2026
★★★★★ 5/5
YellThank you Fenn Wright!
It honestly can't be overstated how brilliant everyone at Fenn Wright has been. In the early stages when our flat was on the market, we could call and literally speak to anyone and they were always friendly and patient, (with particular thanks to Kris!) and always had up to date information about our sale. The process of our sale/purchase was not straightforward to say the least, and honestly can't imagine how we would have have survived with our sanity if it wasn't for Kelsey. She always kept me up to date and throughout the process, she was the one person I could properly rely on to get things done and keep everything moving. I am also a nervous nelly and let's face it, buying a house is stressful - but Kelsey could always make me laugh and keep my nerves in check. She was so reassuring and kind and I absolutely trusted that she would see us over the finish line. If you're looking for an estate agent, do yourself a favour and don't consider anyone else.
CharliR-3 · 6 July 2021
★★★★★ 5/5
TrustpilotHannah Potter
Hannah Potter Was my sales progress person.And she was excellent at keeping me up to date on the progress of the sale and any any information from the sellers to myself. Finding out what was holding up the sale and communication what that was from both sides excellent eperanxe is be very happy to recommend Hanna and fenns.
Thomas · 8 November 2023
★★★★★ 5/5
YellTHANK YOU KELSEY & KIRSTY!
Finally WE GET A HOUSE! We first time buyers & the team at Fenn Wright have been amazing & patient with us, especially Kelsey. After our first experience buying a property, we wanted to give up but the second time has been smooth sailing. Throughout the whole journey’ the team at Fenn Wright have been amazing. Kelsey & Kirsty has provided us with support, kindness, daily updates, shown hard work and friendliness. They unfortunately dealt with a mix of emotions from us but still dealt with us professionally and lots of understanding. Been rooting for us from the beginning, right to the end. We finally get to collect the keys this time round & we can’t thank Kelsey & Kirsty enough. They never gave up & tried their hardest to find our perfect first home. We finally excited & can’t wait to collect the keys. We truly recommend Kirsty & Kelsey , they will find your perfect home. They will always try their best for you. Great estate agents for sure! Thank you From Nicole, David & Logo
NicoleS-165 · 21 June 2021
★★★★★ 5/5
GoogleAbsolutely brilliant excellent service from all the staff, they continually keep you updated every step of the way. I would highly recommend this company to anyone selling or buying a house so professional in every way. Our sincere thanks to Kirsty, for working so hard.PositiveResponsiveness, Quality, Professionalism
Michelle · 25 August 2021
Agent replied · 13 June 2024
Hi Michelle, thank you for your lovely review which has been passed on to Kirsty and the team. Thank you, Caroline
★★★★★ 5/5
GoogleAs a first time home seller I really didn't know what to expect going into the process but the best decision I made in the process of moving homes was switching agents to sell through FennWright Colchester.
Would highly recommend the residential sales team to anyone considering going on the market or struggling to find a buyer. They all made me feel valued as a customer after a very poor experience elsewhere.
The team took proper ownership of my sale & we had a buyer sorted within 3 weeks after being on the market for months with another agent. We obtained the correct market price for the property and constructive advice was provided to help secure a sale. The suitability and quality of viewings noticeably improved.
Despite the busy period during the stamp duty holiday I never felt that anyone in the team was in a rush to get off the phone or didn't have time for my queries or concerns. Even the small things for example emails to confirm booked viewing appointments and who was showing the prospective buyers round were appreciated and from experience, not all agents offer / can be bothered with this!
Prospective buyers were shown around by experienced estate agents that had good local knowledge for almost all appointments & they turned up early.
Thanks to Paul & Kris for offering some really good advice, support and reassurance at the start. Martina was a pleasure to work with booking viewings. Calm patient and didn't mess me about changing times and trying to put viewings too close together so that the sales agents would inevitably not be able to arrive early enough for viewings. This all made this a positive experience which was a very welcome change as this was an area my previous "estate agents" really fell short.
Kirsty handled the after sale process fantastically & did a great job keeping me informed with regular updates and pushing things along, really helping to make those last few weeks before completion as stress free as possible.
Strongly recommend FennWright Colchester for anyone looking to buy or sell property in the area.
Shaun · 14 June 2021
★★★★★ 5/5
YellExcellent Service
We cannot recommend Fenn Wright more highly. We sold a property with the company and from the initial valuation visit with Paul Coward the service has been immaculate. Paul was professional, honest and empathetic given this was my late Mother’s property. Viewings were well managed and once the property was sold ( within a week) the process was straightforward and well organised. Our experience with each Team member was positive. Martina was most helpful. Kirsty was most professional and contacted us every week as the sale progressed. She was proactive and she too was understanding and empathetic becoming a welcome point of contact and arranging details outside her remit. Kevin covered Kirsty when she was on leave latterly and kept us updated in a meticulous manner. We feel we made an excellent choice in selecting Fenn Wright and would have no hesitation in recommending the company.
GlendaJ-7 · 3 May 2021
★★★★★ 5/5
TrustpilotYou won’t regret using Fenn Wright
I had my mums bungalow on the market with 2 previous estate agents and we had very little interest, very little involvement from the companies we had chosen, that changed immediately we instructed Fenn Wright.
Tracey · 25 April 2026
★★★★★ 5/5
TrustpilotExcellent client focused service
It wasn’t the easiest journey to exchange contracts but Kirsty supported us all the way. Very client focused, supportive and not just 9 to 5. Jonathan was very diligent with the initial advice and preparing the sales materials.
SDH · 29 October 2024
★★★★★ 5/5
TrustpilotThank you Kirsty at Fen Wright
We are very happy with the service provided by Fenn Wright. Kirsty kept us in the loop throughout. She called us weekly just to let us know how things were progressing, and responded to our queries promptly via email. We are so glad the property we wanted was listed with yourselves.
Georgia · 15 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.