Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotKirsty has gone above and beyond
Kirsty has gone above and beyond! Not only doing her job but the solicitors as well, she has been supportive, extremely motivated to get this sale done! We couldn't have done it without her... Fenn Wright are very lucky to have this woman on their team!!! Ami and Jo have also had their parts to play, they were also extremely helpful and polite... After a very negative house search and experience of a few other agents! I will hand on heart recommend Fenn Wright for any house purchase or sale, you want Kirsty in your corner.... Thank you
C · 29 February 2024
★★★★★ 5/5
YellOutstanding Service
Good advice from Johnathan Perry at the initial meeting and excellent service from the team throughout , especially Kevin Radford who predominately handled the sale process for me. Communication was excellent and regular so you were never left wondering about the position. We also achieved exchange within 3 months of the offer notwithstanding Covid19 and this being a probate sale.Thank you.Andrew
AndrewT-845 · 6 January 2021
★★★★★ 5/5
TrustpilotAmazing service!
From the very start of our home search, the service received from Fenn Wright has been amazing. We have just exchanged on our new home and have nothing but good things to say about the service we received whilst viewing homes and through-out the purchase. Phil (sales) and Hannah (progression) were always on hand when we had questions and ensured that the process was a quick, efficient and as pain-free as possible. We always got friendly and quick responses, which made us feel at ease during the whole process. Thank you!
Tony · 21 February 2024
★★★★★ 5/5
TrustpilotOver and above service…
I always knew I would use Fenn Wright when the time came to sell and I wasn't disappointed. First Phil, then Kirsty have been amazing. Kirsty especially has gone over and above to get us to completion. In fact I was kept more informed by her than I was by my solicitor and the agent we were buying through. Incredible service. If I could give them 6 stars I would!
Wendy · 16 August 2024
★★★★★ 5/5
TrustpilotExcellent Customer Service
The service we have received from Fenn Wright has been second to none. The staff are knowledgeable, friendly and can't do enough to help. We had some difficulties with our purchase as there were some hurdles to overcome but Kirsty King supported us every step of the way and did all she could to get our purchase over the line. We couldn't be more grateful and will definitely be going back to Fenn Wright if we are looking to sell in the future.
Mrs · 8 February 2024
★★★★★ 5/5
TrustpilotWe were kept informed every step of the…
We were kept informed every step of the way. Kirsty was on the ball and made sure everyone else was on the same page.
MRS · 9 July 2024
★★★★★ 4/5
YellA good company to use to sell your property.
All the people I have dealt with at Fenn Wright have been friendly, helpful and professional through what has been a stressful and difficult time. There were problems at both end of the chain but they continued to work hard to get matters sorted. Thoroughly recommend using them to sell your property.
RobertN-110 · 19 May 2022
★★★★★ 5/5
TrustpilotWe cannot recommended fenn wright more…
We cannot recommended fenn wright more highly, we found a house before ours was on the market and Phil did all he could to sell our home to the get the house we could see so much potential in. He communicated with us regularly, gave advice and overall just fantastic. Kelsey in the sales progression was just as amazing and kept in refuel at contact pushed everything through and deserves so much praise for the work she does. Thank you fenn wright
Carly · 26 January 2024
★★★★★ 5/5
GoogleWe where shown around by Jo Falltrick recently, who somehow managed to handle our 3 children and provide a thorough show around on a property we have offered on. Having received a call from Phil the branch manager for an update on our …
James · 16 April 2024
Agent replied · 13 June 2024
Hi James, many thanks for your fantastic review which has been passed to Jo. Thank you, Stella
★★★★★ 5/5
YellExcellent help and support
I would like to say how much appreciated all the help and support from Amy at Fenn Wright. It was not a straightforward sale due to extenuating circumstances, but Amy was always available to help and provide answers to my queries. I would definitely use Fenn Wright again.
CathrynannS · 12 September 2022
★★★★★ 5/5
GoogleHave to say how grateful I am to Nathaniel for all his help, kindness and understanding through the entire process. Long may it continue! Thanks Nathaniel, top man!!
Jane · 14 June 2020
Agent replied · 13 June 2024
Hi Jane, thank you for your lovely feedback which has been passed to Nathaniel and the team, much appreciated. Thank you, Caroline
★★★★★ 5/5
TrustpilotKirsty couldn't have been any more…
Kirsty couldn't have been any more helpful than she was along with keeping us updated from start to finish super friendly service with nothing being too much trouble! Highly recommended
GrahamH · 19 November 2025
★★★★★ 1/5
TrustpilotI’d never rented with them before and…
I’d never rented with them before and after my experience with the Colchester branch I certainly. After what I can only call blackmail tactics to force our rent up well above the rate of inflation and a refusal to return us to a yearly contract. Having been called a good tenant they refused to give us a reference when we wanted to move because of frankly despicable behaviour. We never had issues like this wort the previous agents.
Mark · 24 January 2024
★★★★★ 5/5
TrustpilotEfficient Team
We decided to put our property in Colchester on the market with two estate agents and Fenn Wright had marketed the property and found a buyer before the other estate agent had even been to our property to take photographs! Once the offer was accepted the sale was completed in 12 weeks. We had 3 estate agents come to our property to give us a valuation and Fenn Wright stood out with their impressive statistics. They were very prepared for the appointment and gave the impression that they are serious about the service they offer which was supported by their level of service throughout the process. Very happy with the service received and would recommend to all property sellers.
SMEO · 29 November 2023
★★★★★ 5/5
TrustpilotHelpful and responsive
They have been so helpful during the transaction. Kirsty has been calling me every week to update the progress of the transaction and very responsive in any questions raised. I’m very happy with their service.
Cedi · 8 September 2023
★★★★★ 5/5
TrustpilotGreat Service
Charley Howgego looked after our purchase, she provided great service, keeping us informed during negotiations, responding quickly to queries and then keeping us updated regularly as the sale progressed. We highly recommend Charley
Stuart · 16 October 2023
★★★★★ 5/5
YellThank you Amy!
Fenn Wright were acting as the selling agent for our new build purchase. We dealt with Amy and she has been absolutely fantastic. She constantly kept us updated so we knew what was happening and always answered promptly to any queries we had. Thank you Amy!
MeganP-196 · 2 September 2022
★★★★★ 5/5
TrustpilotGreat Estate Agents
Great Estate Agents. Nothing negative to say. Paul and Phil in the sales team were great. Kirsty in the progression team was also fantastic- she kept us up to date and informed each week of where we were at, chasing up and down the chain and ironing out the niggles to get us over the finishing line. Wouldn’t hesitate to use Fenn Wright again and would thoroughly recommend to anyone thinking of selling/buying. Thank you once again to the whole team.
Mrs · 6 November 2023
★★★★★ 5/5
YellAn amazing experience!
Fenn Wright were exemplary from the start to the end of the buying process. Going above and beyond what was expected of them to assist in completion of my property. If I ever have a choice again, they would be my 1st every single time.Special shout out to Kirsty, a star!Regards,Ola
OlamideD-1 · 23 December 2021
★★★★★ 5/5
TrustpilotProfessional, reliable and hardworking team
I have consistently received an excellent service from all the team at Fenn Wright. A special mention for Sarah, Regan T and Nathaniel at the Colchester branch (Lettings)Always positive, friendly and helpful when providing advice or organising property maintenance on my behalf.I have used Fenn Wright for both selling and renting properties and more than happy to recommend.
Mrs · 11 December 2024
★★★★★ 5/5
TrustpilotHouse Sale
Kirsty did a brilliant job in getting the sale over the line to meet our preferred completion date and keeping us in the picture throughout the sale process.
David · 15 November 2025
★★★★★ 5/5
TrustpilotFenn Wright
Fenn Wright, Ipswich assisted me with me with selling my property and were superb. From Chris valuing and then marketing, and the team generally through the marketing process to Debbie who pushed and pushed to get us exchanged. The whole team were super helpful, supportive and empathetic during a very stressful time. I cannot rate them highly enough to sell your home!
Caroline · 2 October 2024
★★★★★ 5/5
TrustpilotFenn Wright were brilliant
Fenn Wright were brilliant - I was really impressed. They were friendly, responsive and helpful at every step of the house-buying journey, and made it relatively painless. It was great to know that they were always there to answer questions.
RP · 13 July 2025
★★★★★ 5/5
YellFirst house
We recently brought our first house through Fenn Wright and I can’t thank them enough! It was a long and stressful process for us however, Martina and Laura kept us informed through the whole thing! The kept things moving between solicitors and we’re very reassuring and accommodating.
LaurenW-439 · 10 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.