Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMost reliable, friendly, and quick to act agency I had the pleasure to rent from. Would strongly recommend to anyone that wants to be treated properly and find the most suitable properties for their needs.PositiveResponsiveness, Quality, Professionalism, Value
Alex · 27 August 2022
Agent replied · 6 June 2023
Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion.
Thank you for taking the time to review us - we will pass this feedback on to the team.
All the best.
Paul Howe
Boydens
★★★★★ 5/5
GoogleI have dealt with Boydens for several years and have always found their service timely, personable and above all professional.
My main contact is Brian in lettings whose attention to detail in securing the right tenant is excellent.
The support staff in finance and property management complete a great team providing a a stellar service.
Martin · 7 June 2017
Agent replied · 6 June 2023
Thank you again for taking the time to let us know how we did.
Reviews like this give us motivation and help us ensure we provide high-quality care and we thank you for taking the time to review us.
★★★★★ 1/5
TrustpilotBe very careful with this estate agent
Be very careful with this estate agent, seeing as this is called "trust"pilot I would give them zero if I could. Made it as awkward as possible to get anything fixed while a tenant, and then tried to quite simply steal some of the deposit by making claims that were just outright false. Such as because we had a cat (which had been agreed to) we had to pay for fumigation despite no evidence of infestation. When I pointed out it was not in the contract and I would contest it, they backed down.
Paul · 19 November 2020
★★★★★ 5/5
GoogleFrom the swift valuation, showing potential buyers the property through to concluding the sale, Boydens staff were friendly, helpful and knowledgable.
John · 29 December 2023
Agent replied · 26 August 2024
Dear John,
Thank you so very much for your kind review of our service - our team are delighted to have been able to assist you, and thank you once again.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleI have let my house with Boydens. They are really good. Only thing i’d say is, when things need repairing or sorting, it may be better to find your own repairer as the ones boydens call are more expensive. Thats all.PositiveResponsiveness, Professionalism
The · 11 January 2022
Agent replied · 6 June 2023
Thank you again for taking the time to let us know how we did.
We appreciate your kind review; we are happy to pass along your comments to the team here at Boydens Colchester Branch!
All the best.
Paul Howe
Boydens
★★★★★ 5/5
GoogleWe moved in to the UK just now and was searching for a family home. Mr.Brian Purvis from Boydens was very professional and responsive to our needs. Grateful that we have got a homely house suiting all our needs.
Mathew · 6 June 2022
Agent replied · 6 June 2023
Mathew Varghese, thank you for the high star rating!
We are grateful to you for taking the time to review us, and we have passed your feedback on to Brian and our Managing Director.
We are pleased to hear that you have found your homely house and thank you for choosing Boydens.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleVery happy with the service provided. Reliable, knowlegdeable and friendly Agent (Gemma) who guaided us from the very beginning until the end of the process of buying our first property. Strongly recommended in terms of business they deal with.
Arek · 6 June 2022
Agent replied · 6 June 2023
Hi Arek Tylza, thank you for taking the time to leave a review for us at Boydens Colchester Branch. We're happy we could meet your expectations!
We will pass this feedback on to the team, and to Gemma in particular, who does a superb job (as you have experienced).
Once again, thank you for your kind review.
All the best.
Paul Howe
Boydens
★★★★★ 5/5
GoogleVery efficient and helpful attitude! thank you for everything!
A · 12 August 2024
Agent replied · 26 August 2024
Thank you for trusting us with your custom, and for your kind review.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleI rented a property from their website, everything has run smoothly. They were very professional and friendly. Debbie deserves a big thank you, she was very kind and helpful.
Teodora · 1 June 2023
Agent replied · 6 June 2023
Dear Teodora - thank you so very much for your kind review, which we are delighted to receive. Best wishes, Paul Howe, Boydens
★★★★★ 5/5
GoogleBrian Purvis very helpful.Excellent service
Ana · 10 October 2024
Agent replied · 24 October 2024
Thank you so much for your kind review Ana!
★★★★★ 5/5
GoogleVery professional and friendly team. Kept me updated with the sale of our flat. Nothing negative to say. Would happily use them again
Phil · 23 October 2023
Agent replied · 30 October 2023
Dear Phil,
Thank you so very much for your kind review for our Colchester Team. Your comments will be passed on to the team.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleBoydens have been a great letting agent so far. Timely, professional and responsive. All inspections are very thorough but not intrusive and a very easy process to rent through them and have repairs carried outPositiveResponsiveness, Professionalism
Claire · 27 August 2022
Agent replied · 6 June 2023
Claire Lovell, thank you so much for the positive review. We're happy we could meet your expectations!
We are always more than happy to assist you if anything else comes up.
Many thanks once again.
All the best,
Paul Howe
Marketing & PR Manager
Boydens
★★★★★ 5/5
GoogleI recommend Boydens agency as they have been very professional and responsive to our needs.
Rebeica · 29 March 2024
Agent replied · 26 August 2024
Thank you so much for your kind review - we thank you most sincerely and hope that you will recommend us to family and friends.
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleExcellent people and service. Always willing to listen. Help in the best possible way, very clear, precise and polite too.
Andy · 2 December 2023
Agent replied · 1 January 2024
Dear Andy,
Thank you so much for your kind words and for taking the time and effort to review us - this means a lot to us. Please do recommend us to family and friends.
All the best,
Paul Howe
Boydens
★★★★★ 5/5
GoogleBoydens have been amazing.
From the moment Katie showed us around the property, she was very polite and knowledgeable.
Debbie got us through referencing stress free and provided prompt replies when needed.
Thank you guys!!PositiveProfessionalism
Jessica · 27 August 2022
Agent replied · 6 June 2023
Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion.
Thank you for taking the time to review us - we will pass this feedback on to Katie, Debbie and the rest of the team.
All the best.
Paul Howe
Boydens
★★★★★ 5/5
GoogleBoydens honestly are a great help and very friendly to deal with
Daryn · 28 April 2024
Agent replied · 26 August 2024
Thank you so much for your review Daryn - most grateful.
All the best,
Paul Howe
★★★★★ 5/5
GoogleI was very new to letting and wanted a worry free experience. Boydens have ran my let completely, I have total confidence in them and it has proved to be invaluable on a couple of occasions. I highly recommend them .PositiveProfessionalism
Karen · 27 August 2021
Agent replied · 6 June 2023
Karen Bennett, we're happy to hear you had such a positive experience with our team!
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Boydens Colchester Branch.
★★★★★ 5/5
GoogleAlways responsive and cooperative! Excellent experience in dealing with them in the home-buying process
Zulfiqar · 28 February 2024
Agent replied · 26 August 2024
Thank you so very much for your kind review - we are exceptionally grateful and appreciate your time in doing this.
Best Wishes,
Paul Howe
Boydens
★★★★★ 5/5
GoogleAn excellent friendly property management team with lots of sound advice given.
All questions answered in a timely fashion.
Continually keeping the client informed at all times.
Robert · 1 April 2023
Agent replied · 31 May 2023
Dear Robert,
Thank you so very much for your kind review of our Property Management Team.
This team won 'Team of the Year' in our 2022 Staff Awards and so they are the reigning champions and it is extremely pleasing to hear that they are still performing brilliantly.
Thank you once more.
All the best,
Paul Howe
★★★★★ 5/5
GoogleI have always found the staff at Boydens Colchester incredibly professional and knowledgeable. They have always dealt with me in a helpful and friendly manner, nothing has ever been to much trouble for them.
Valerie · 6 June 2022
Agent replied · 6 June 2023
Hi Valerie Browne, thank you for taking the time to leave a review for us at Boydens Colchester Branch. We're happy we could meet your expectations!
We are always more than happy to assist you if anything else comes up. Take care!
★★★★★ 5/5
GoogleVery good service and professional. The letting team at Boyden looked after us and our property very well. I'm please we have found excellent tenants and we're enjoying the benefits of the management service from Boyderns. Thanks, Greg and Emily
Emily · 6 June 2021
Agent replied · 6 June 2023
Thank you so much for your feedback Emily!
★★★★★ 5/5
GoogleExcellent service for both lettings and sales. The team are attentive and a pleasure to deal with. Would 100% recommend.
Dave · 10 September 2023
Agent replied · 1 October 2023
Dear Dave,
Thank you so much for your kind words about our sales and lettings services! We’re thrilled to hear that you had a positive experience with us. Our team is dedicated to providing top-notch service to our clients, and your satisfaction is our utmost priority.
If you have friends or family members who are in need of property sales or lettings services, we would greatly appreciate it if you could recommend us to them. Your endorsement means a lot to us, and we would be honored to assist your loved ones in finding their dream properties.
Once again, thank you for choosing us, and we look forward to serving you and your referrals in the future!
All the best,
Paul Howe
★★★★★ 5/5
GoogleExcellent professional service, great customer liaison, and the whole sales process was managed with aplomb.
Howard · 25 December 2023
Agent replied · 1 January 2024
Dear Howard,
Thank you so much for your positive review! We're thrilled to hear about your great experience with us. It's our pleasure to serve you, and we look forward to continuing to meet your expectations. Your support means a lot to us!
All the best,
Paul Howe
Boydens
★★★★★ 4/5
GoogleI was with Boydens for over 5 years and due to work i had to move nearer to London other wise i would still be renting from them. They are reliable easy to get hold of in an emergency. I would recommend them.
Ann · 6 June 2020
Agent replied · 6 June 2023
Thank you so much for your review of our Colchester Branch, and apologies for not spotting this review before now. We work hard to please and so we are delighted to read that we achieved this on this occasion.
Thank you for taking the time to review us - we will pass this feedback on to the team.
All the best.
Paul Howe
Boydens
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.