Trusted Agent profile · Colchester

Boydens Colchester reviews

★★★★★ Great

431 reviews across 2 platforms

Aston House 57-59 Crouch Street, Colchester, CO3 3EY

Boydens's office in Colchester, at Aston House 57-59 Crouch Street, is rated 4.4 out of 5 across 431 reviews on two platforms, including 401 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of two awards Boydens won in 2026.

Google logo

4.6 / 5

401

Reviews on Google

This office

Trustpilot logo

30

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Boydens Colchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.

What do you need help with?

Awards

The Trusted Agent 2026 results for Boydens, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

Most reliable, friendly, and quick to act agency I had the pleasure to rent from. Would strongly recommend to anyone that wants to be treated properly and find the most suitable properties for their needs.PositiveResponsiveness, Quality, Professionalism, Value

Alex · 27 August 2022

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

I have dealt with Boydens for several years and have always found their service timely, personable and above all professional. My main contact is Brian in lettings whose attention to detail in securing the right tenant is excellent. The support staff in finance and property management complete a great team providing a a stellar service.

Martin · 7 June 2017

Agent replied · 6 June 2023

Thank you again for taking the time to let us know how we did. Reviews like this give us motivation and help us ensure we provide high-quality care and we thank you for taking the time to review us.

1/5

Trustpilot

Be very careful with this estate agent

Be very careful with this estate agent, seeing as this is called "trust"pilot I would give them zero if I could. Made it as awkward as possible to get anything fixed while a tenant, and then tried to quite simply steal some of the deposit by making claims that were just outright false. Such as because we had a cat (which had been agreed to) we had to pay for fumigation despite no evidence of infestation. When I pointed out it was not in the contract and I would contest it, they backed down.

Paul · 19 November 2020

5/5

Google

From the swift valuation, showing potential buyers the property through to concluding the sale, Boydens staff were friendly, helpful and knowledgable.

John · 29 December 2023

Agent replied · 26 August 2024

Dear John, Thank you so very much for your kind review of our service - our team are delighted to have been able to assist you, and thank you once again. All the best, Paul Howe Boydens

5/5

Google

I have let my house with Boydens. They are really good. Only thing i’d say is, when things need repairing or sorting, it may be better to find your own repairer as the ones boydens call are more expensive. Thats all.PositiveResponsiveness, Professionalism

The · 11 January 2022

Agent replied · 6 June 2023

Thank you again for taking the time to let us know how we did. We appreciate your kind review; we are happy to pass along your comments to the team here at Boydens Colchester Branch! All the best. Paul Howe Boydens

5/5

Google

We moved in to the UK just now and was searching for a family home. Mr.Brian Purvis from Boydens was very professional and responsive to our needs. Grateful that we have got a homely house suiting all our needs.

Mathew · 6 June 2022

Agent replied · 6 June 2023

Mathew Varghese, thank you for the high star rating! We are grateful to you for taking the time to review us, and we have passed your feedback on to Brian and our Managing Director. We are pleased to hear that you have found your homely house and thank you for choosing Boydens. All the best, Paul Howe Boydens

5/5

Google

Very happy with the service provided. Reliable, knowlegdeable and friendly Agent (Gemma) who guaided us from the very beginning until the end of the process of buying our first property. Strongly recommended in terms of business they deal with.

Arek · 6 June 2022

Agent replied · 6 June 2023

Hi Arek Tylza, thank you for taking the time to leave a review for us at Boydens Colchester Branch. We're happy we could meet your expectations! We will pass this feedback on to the team, and to Gemma in particular, who does a superb job (as you have experienced). Once again, thank you for your kind review. All the best. Paul Howe Boydens

5/5

Google

Very efficient and helpful attitude! thank you for everything!

A · 12 August 2024

Agent replied · 26 August 2024

Thank you for trusting us with your custom, and for your kind review. All the best, Paul Howe Boydens

5/5

Google

I rented a property from their website, everything has run smoothly. They were very professional and friendly. Debbie deserves a big thank you, she was very kind and helpful.

Teodora · 1 June 2023

Agent replied · 6 June 2023

Dear Teodora - thank you so very much for your kind review, which we are delighted to receive. Best wishes, Paul Howe, Boydens

5/5

Google

Brian Purvis very helpful.Excellent service

Ana · 10 October 2024

Agent replied · 24 October 2024

Thank you so much for your kind review Ana!

5/5

Google

Very professional and friendly team. Kept me updated with the sale of our flat. Nothing negative to say. Would happily use them again

Phil · 23 October 2023

Agent replied · 30 October 2023

Dear Phil, Thank you so very much for your kind review for our Colchester Team. Your comments will be passed on to the team. All the best, Paul Howe Boydens

5/5

Google

Boydens have been a great letting agent so far. Timely, professional and responsive. All inspections are very thorough but not intrusive and a very easy process to rent through them and have repairs carried outPositiveResponsiveness, Professionalism

Claire · 27 August 2022

Agent replied · 6 June 2023

Claire Lovell, thank you so much for the positive review. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Many thanks once again. All the best, Paul Howe Marketing & PR Manager Boydens

5/5

Google

I recommend Boydens agency as they have been very professional and responsive to our needs.

Rebeica · 29 March 2024

Agent replied · 26 August 2024

Thank you so much for your kind review - we thank you most sincerely and hope that you will recommend us to family and friends. Best Wishes, Paul Howe Boydens

5/5

Google

Excellent people and service. Always willing to listen. Help in the best possible way, very clear, precise and polite too.

Andy · 2 December 2023

Agent replied · 1 January 2024

Dear Andy, Thank you so much for your kind words and for taking the time and effort to review us - this means a lot to us. Please do recommend us to family and friends. All the best, Paul Howe Boydens

5/5

Google

Boydens have been amazing. From the moment Katie showed us around the property, she was very polite and knowledgeable. Debbie got us through referencing stress free and provided prompt replies when needed. Thank you guys!!PositiveProfessionalism

Jessica · 27 August 2022

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to Katie, Debbie and the rest of the team. All the best. Paul Howe Boydens

5/5

Google

Boydens honestly are a great help and very friendly to deal with

Daryn · 28 April 2024

Agent replied · 26 August 2024

Thank you so much for your review Daryn - most grateful. All the best, Paul Howe

5/5

Google

I was very new to letting and wanted a worry free experience. Boydens have ran my let completely, I have total confidence in them and it has proved to be invaluable on a couple of occasions. I highly recommend them .PositiveProfessionalism

Karen · 27 August 2021

Agent replied · 6 June 2023

Karen Bennett, we're happy to hear you had such a positive experience with our team! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Boydens Colchester Branch.

5/5

Google

Always responsive and cooperative! Excellent experience in dealing with them in the home-buying process

Zulfiqar · 28 February 2024

Agent replied · 26 August 2024

Thank you so very much for your kind review - we are exceptionally grateful and appreciate your time in doing this. Best Wishes, Paul Howe Boydens

5/5

Google

An excellent friendly property management team with lots of sound advice given. All questions answered in a timely fashion. Continually keeping the client informed at all times.

Robert · 1 April 2023

Agent replied · 31 May 2023

Dear Robert, Thank you so very much for your kind review of our Property Management Team. This team won 'Team of the Year' in our 2022 Staff Awards and so they are the reigning champions and it is extremely pleasing to hear that they are still performing brilliantly. Thank you once more. All the best, Paul Howe

5/5

Google

I have always found the staff at Boydens Colchester incredibly professional and knowledgeable. They have always dealt with me in a helpful and friendly manner, nothing has ever been to much trouble for them.

Valerie · 6 June 2022

Agent replied · 6 June 2023

Hi Valerie Browne, thank you for taking the time to leave a review for us at Boydens Colchester Branch. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

Very good service and professional. The letting team at Boyden looked after us and our property very well. I'm please we have found excellent tenants and we're enjoying the benefits of the management service from Boyderns. Thanks, Greg and Emily

Emily · 6 June 2021

Agent replied · 6 June 2023

Thank you so much for your feedback Emily!

5/5

Google

Excellent service for both lettings and sales. The team are attentive and a pleasure to deal with. Would 100% recommend.

Dave · 10 September 2023

Agent replied · 1 October 2023

Dear Dave, Thank you so much for your kind words about our sales and lettings services! We’re thrilled to hear that you had a positive experience with us. Our team is dedicated to providing top-notch service to our clients, and your satisfaction is our utmost priority. If you have friends or family members who are in need of property sales or lettings services, we would greatly appreciate it if you could recommend us to them. Your endorsement means a lot to us, and we would be honored to assist your loved ones in finding their dream properties. Once again, thank you for choosing us, and we look forward to serving you and your referrals in the future! All the best, Paul Howe

5/5

Google

Excellent professional service, great customer liaison, and the whole sales process was managed with aplomb.

Howard · 25 December 2023

Agent replied · 1 January 2024

Dear Howard, Thank you so much for your positive review! We're thrilled to hear about your great experience with us. It's our pleasure to serve you, and we look forward to continuing to meet your expectations. Your support means a lot to us! All the best, Paul Howe Boydens

4/5

Google

I was with Boydens for over 5 years and due to work i had to move nearer to London other wise i would still be renting from them. They are reliable easy to get hold of in an emergency. I would recommend them.

Ann · 6 June 2020

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch, and apologies for not spotting this review before now. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Boydens's Google reviewsLeave Boydens a review

Questions about Boydens Colchester

Has Boydens won any awards?

Yes. In The Trusted Agent 2026 awards: Boydens, Colchester won Gold; Boydens, Kelvedon won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Boydens Colchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent