Boydens Colchester reviews

★★★★★ 5/5

Google

5-Star Property Viewing Experience! I recently had the pleasure of viewing this property, and I must say it exceeded all my expectations. From the moment I arrived, Brian Purvis was professional, welcoming, and incredibly knowledgeable about both the property and the surrounding area. What stood out most was how relaxed and informative the viewing felt. All my questions were answered thoroughly, and I never felt rushed. It was clear that both the agent and the property were top-notch. Highly recommended for anyone looking for a new place, this one’s definitely worth a look! Thank you Brian.

ابراهيم · 26 August 2025

★★★★★ 5/5

Google

We’ve had a very good experience with Boydens so far. A special thank you to Debbie, who was very kind and helpful during our viewing. She took the time to answer all our questions, was patient, and made us feel comfortable. Once we decided on the house, she was responsive and efficient in guiding us through the process. Communication has been clear and quick, and we’ve appreciated her friendly approach! The agency as a whole has also been professional, and we received a thoughtful welcome gift when we moved in, which was a nice surprise! Overall, we’re satisfied with our experience and would recommend Boydens 🏠😊

Addie · 19 August 2025

★★★★★ 1/5

Trustpilot

It is understaffed basically

It is understaffed basically. There is not enough staff to follow through with sales, chase potential buyers, call back, follow through on messages. On Monday 22nd September 2025, I left 5 messages over the course of the day and no one rang back. In this industry this is of upmost importance. I could have been a potential buyer. The market is too hard to ignore calls. On that evidence alone I would not use Boydens again.

Matt · 24 September 2025

★★★★★ 5/5

Google

Boydens have been our letting agent for many years and have recently sold our property for us. Always helpful and professional. A particular thank you to Patricia in lettings and Gemma in sales who had been brilliant at keeping everything moving and ensuring a smooth sale.

Robert · 31 March 2026

★★★★★ 5/5

Google

I would like to reiterate a review of 8 years ago. Now the Renters Act Bill is about to come into law. It is only more important that you use an up-to-date and knowledgeable partner to advise you properly and guide you from afar. Brian …

Chris · 14 March 2026

★★★★★ 5/5

Google

Gemma was an absolute godsend in marketing and selling our property. Went above and beyond not only with the sale but also during the exchange and completion process and made things a lot less stressful for us. She really knew her stuff and …

Smogzy · 14 March 2026

★★★★★ 5/5

Google

Boydens were extremely helpful and easy to deal with during the recent sale of my late mother's retirement flat, and my wife and I wanted to thank Gemma Williams for all her kindness, understanding and hard work progressing the sale through …

Andy · 14 March 2026

★★★★★ 4/5

Trustpilot

Thankyou! :)

We have just been successful in buying a house from Boydens. Our Estate agent Grant was fantastic. He was good at communicating and always made sure we had enough time to view the property. He always tried to help answer all our questions and if he wasn’t sure he would get back to us in a timely manner. He was friendly and helpful throughout the process of buying. He was with us every step of the way up until we collected the keys. We can’t thank Boydens enough but especially Thankyou to Grant!

Zoë · 5 February 2025

★★★★★ 5/5

Google

Sam was brilliant at suggesting suitable properties to view, and then negotiating my offer. Gemma kept me updated every week until completion. I really can't praise the team enough for making house buying such a stress free process.

Sarah · 31 March 2026

★★★★★ 5/5

Google

Brian was helpful all along and he's the only letting agent that kept in contact with us every week, to help us find a new home. We are very grateful for all his help.

Enis · 31 March 2026

★★★★★ 5/5

Google

Samuel has been absolutely fantastic throughout our buying process. From the very beginning he has been incredibly informative, responsive, and genuinely helpful at every stage. Buying a property can be quite stressful, but Samuel’s calm, …

Niki · 14 March 2026

★★★★★ 5/5

Google

Gemma was an incredible help throughout in what turned out to be an extremely long process. She was always on hand to chase things up whenever needed and consistently kept me informed along the way !

Joshua · 14 March 2026

★★★★★ 5/5

Google

Thank you to Boydens for explaining the the Renter's Right Act clearly, succinctly and professionally. I'm very grateful that I was given an opportunity to spend one to one time with Paul to go through the list of questions that I had. The call was very informative and by the end of the session I felt less anxious and reassured that I was on the right track. I'd definitely recommend Boydens as your go to agency for advice and services relating to renting out your property and fulfilling your legal Landlord obligations. Thank you and best wishes, Rita.

Rita · 7 April 2026

★★★★★ 5/5

Google

I have had my house managed by Boydens for 14 years by the letting department. Overall it has been a positive experience. With regards to the maintenance department, Nina has always been very attentive, helpful and professional. She is quick to respond to queries and concerns and helpful regarding sorting out any issues. She is very prompt at organising inspections and quotes for works as well as organising contractors for us. There is always follow up after work has been completed which I appreciate as I live overseas.

Paula · 24 September 2024

★★★★★ 5/5

Google

We're very happy with our experience with Boydens so far, as the team have been extremely helpful both via telephone, email, and in person. Debbie has been helping us with our rental and has been amazing with prompt responses and keeping us in the loop with the process. We would highly recommend Boydens to tenants, and my only suggestion would be to call when you see a property you're interested in rather than email as this will be quicker to secure a viewing. :)

Jessica · 19 August 2024

★★★★★ 5/5

Google

Just wanted to post our appreciation of a recent Sale made by Sophie Huckle at Boydens Colchester. It’s not every day that one sells a property and when you do there are many hurdles to cross. Communication between Solicitors appears to be a particular large hurdle and on our sale this proved to be the case. With anxious and troubled purchasers dismayed at the lack of progress it was Sophie who kept the parties sharing information, was able to calm the Buyers down and kept us up to date with progress. She was the catalyst that ensured the sale got to completion on the day it was supposed to. 5 🌟 to Sophie for her efforts as she showed that getting a sale is only part of the story and her efforts afterwards made a great difference. R

Robert · 27 July 2024

★★★★★ 5/5

Google

It’s been an absolute pleasure to be a customer of Boydens. Special thanks and appreciation to Brian, who would always reply swiftly to my emails, explain everything to me very clearly and answer all my questions patiently. He assisted my with all the paperwork required to apply for my new tenancy and do my reference check. Everything went very quickly and smoothly. Hoping to move into my new home soon. Thank you. I would recommend Boydens to anyone.

Sylwia · 27 July 2024

★★★★★ 5/5

Google

Recently worked with Boydens for a rental checkout. The whole process was smooth, easy and very thorough. Mise has been very attentive and helpful throughout. …

More · 14 March 2026

★★★★★ 4/5

Google

I'm so happy with the service I received from the team during my letting process! Everything went so smoothly, and I felt supported every step of the way. A special thanks to everyone who helped me, especially Brian and Debbie. I would definitely recommend their services to anyone looking for a stress-free letting experience. 🏡 So grateful for their expertise and guidance! #smoothmove #lettingsagent #happytenant

Dilan · 20 December 2024

★★★★★ 5/5

Trustpilot

Positive experience in Colchester

We had a really positive experience buying our first home through this estate agent. The customer service we received from Natalie and Gemma was excellent throughout the entire process. Communication was always quick, and they kept us updated regularly, which made everything feel much less stressful.

Bethany · 12 May 2026

★★★★★ 5/5

Google

Fantastic, quick and efficient service from the team at Boyden Colchester. From the moment of enquiring about the property, Nathan was quick to arrange a same day viewing for the property I was keen on. At the viewing, Debbie welcomed me and made me feel very informed and comfortable and was a pleasure to speak to. She really went above and beyond and made sure there was no time to waste as I was urgent to move; she really wrapped things up for me in the space of 24 hours!! Definitely recommend the fantastic team here and the service they provide! Very very happy!

Maisha · 29 March 2024

★★★★★ 5/5

Google

Paul was in a word excellent!!! Thank you I will certainly recommend him and his company!

Anuszka · 7 April 2026

★★★★★ 5/5

Google

Ellouise was absolutely fantastic with us from start to finish. She was super friendly and knowledgeable. Nothing was too much. When we picked up keys we recieved a box filled with goodies and a card. It's the little things that make a huge difference. Will always recommend.

Rachel · 12 April 2026

★★★★★ 5/5

Google

I have recently used Boydens as a Letting Agent and have found them highly professional and knowledgeable. They were not 'pushy' and I was able to take my time as this is my first letting with them. Debbie was extremely patient and explained everything to me. I would thoroughly recommend her and Boydens if you are thinking of letting a property. I look forward to my tenant moving in.

Eleanor · 27 July 2024