Trusted Agent profile · Colchester

Boydens Colchester reviews

★★★★★ Great

431 reviews across 2 platforms

Aston House 57-59 Crouch Street, Colchester, CO3 3EY

Boydens's office in Colchester, at Aston House 57-59 Crouch Street, is rated 4.4 out of 5 across 431 reviews on two platforms, including 401 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of two awards Boydens won in 2026.

Google logo

4.6 / 5

401

Reviews on Google

This office

Trustpilot logo

30

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Boydens, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

Boydens are always helpful with any questions and issues. Would recommend them

Sue · 8 March 2023

Agent replied · 6 June 2023

Dear Sue, Thank you so much for your kind review - so grateful! All the best, Paul Howe Boydens

5/5

Google

Boydens have provided me with very good service. Always prompt to respond to queries, and provide solutions to problems.

Adrianne · 6 June 2022

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

The letting of the property couldn’t have gone more smoothly thanks to the professionalism of Brian and his colleagues.

Mark · 6 June 2022

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

We have found Boydens to have a great customer service. Thankyou for continually looking after us.

Toby · 6 June 2022

Agent replied · 6 June 2023

Dear Toby, We are delighted that you have been pleased with our Customer Service, which we do work hard to keep our standards high. We are proud to continue to look after you and invite you to contact us should we be able to help, or should you know of someone who might benefit from our service. Thank you once again. Paul Howe Boydens

5/5

Google

Fantastic team. Great professionals. Lovely houses. Great prices. These are only a few great words I can say about BOYDENS TEAM.PositiveProfessionalism

Robert · 27 August 2021

Agent replied · 6 June 2023

Dear Robert - this review makes us sooooo happy, thanks so much for leaving this feedback for us. So glad to hear you are happy and thank you once more. All the best, Paul Howe Boydens

5/5

Google

Always quick to answer, very polite and efficient. Cant thank them enough for their help

Adam · 6 June 2022

Agent replied · 6 June 2023

Thank you again for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

I found the staff are very helpfull, quick response, very good service. Thank you.

M · 6 June 2022

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

I have been dealing with Boydens lettings for the past four years during which time they have given excellent service.

Pat · 6 June 2021

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

really professional, friendly and helpful, i chat to Deri on a daily basis, i couldn't recommend this guys enough :)

Beckii · 6 June 2021

Agent replied · 6 June 2023

Thank you so much for your kind review Rebecca! We are delighted that you are pleased with the service and will ensure Deri is informed of your comments too! All the best, Paul Howe Boydens

5/5

Google

The valuation and report were completed quickly and efficiently, all done in a friendly manner and to the agreed price.

Phil · 6 June 2021

Agent replied · 6 June 2023

Phil, thank you so much for the positive review! We work hard to please and so we are delighted to read that we achieved this on this occasion. All the best. Paul Howe Boydens

5/5

Google

Friendly, efficient and reliable

Wendy · 7 May 2023

Agent replied · 6 June 2023

Thank you so much for your kind review Wendy!

5/5

Google

Brian and Debbie done a fantastic job for me looking after all my requests as a landlord and also making sure everything was carried out very efficiently.

Peter · 7 June 2018

Agent replied · 6 June 2023

Dear Peter, Many thanks or your kind feedback. Glad to be of service!

5/5

Google

So, far so good! Good communication from all members of the team.

Beverley · 6 June 2022

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

4/5

Google

I’ve been a customer of Boydens for many years and always found them extremely helpful and professionalPositiveProfessionalism

Kevin · 27 August 2021

Agent replied · 6 June 2023

Thank you again for taking the time to let us know how we did. Thank you for your kind words and this wonderful review!

1/5

Google

The worst letting agents with poor service and unprofessional attitude. Don't recommend anyone, especially for letting.NegativeQuality

Tango · 25 October 2021

Agent replied · 26 November 2023

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us on paul.howe@boydens.co.uk

1/5

Google

After sales not very good.

Bill · 7 January 2023

Agent replied · 6 June 2023

Dear Bill, I am sorry to see your review and would like to discover more about what we need to do to improve. Would you be prepared to outline your issues to me at your convenience? I can be contacted on paul.howe@boydens.co.uk Yours sincerely, Paul Howe Boydens

4/5

Google

I was very happy with all the staff who assisted my wife and I to rent out our family home with minimal hassle.

Ian · 7 June 2019

Agent replied · 6 June 2023

Dear Ian, Thank you for your positive review, we are very pleased that you were satisfied with the service you received. Regards, Boydens

4/5

Google

Very good experience overall as they react fairly quickly and react quickly! Much better than my previous experience with an other estate agent. I would recommend them!!

Elise · 8 June 2013

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. All the best. Paul Howe Boydens

5/5

Google

Very professional throughout the process. Cannot fault the service provided!

DarkLord · 6 June 2022

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

1/5

Google

The worst letting agents with poor service and unprofessional attitude. Don't recommend anyone, especially for letting.

Tanjina · 6 June 2021

Agent replied · 6 June 2023

We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us on paul.howe@boydens.co.uk

5/5

Google

Great company to do business with. Friendly knowledgeable staff.

Tammy · 6 June 2022

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

Friendly personal service and i was very happy with the outcome.PositiveResponsiveness, Quality, Professionalism, Value

Kathy · 27 August 2021

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

Knowledgeable and helpful staff with a personal touch.

Malcolm · 6 June 2022

Agent replied · 6 June 2023

Dear Malcolm, Thank you so much for leaving this review for us. We do work hard to be helpful and to provide a personal touch, so we are delighted to read that we have been able to assist you and hope to be able to do so again in the future. Best Wishes, Paul Howe Marketing & PR Manager Boydens

5/5

Google

Staff couldn't have done more to get our sale over the line.PositiveResponsiveness, Professionalism

Tom · 27 August 2021

Agent replied · 6 June 2023

Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Boydens Colchester

Has Boydens won any awards?

Yes. In The Trusted Agent 2026 awards: Boydens, Colchester won Gold; Boydens, Kelvedon won Trusted Agent.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Boydens Colchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.

What do you need help with?
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