Trusted Agent profile · Colchester
★★★★★
431 reviews across 2 platforms
Aston House 57-59 Crouch Street, Colchester, CO3 3EY
Boydens's office in Colchester, at Aston House 57-59 Crouch Street, is rated 4.4 out of 5 across 431 reviews on two platforms, including 401 Google reviews rated 4.6. It won Gold in The Trusted Agent 2026 awards, one of two awards Boydens won in 2026.
The Trusted Agent 2026 results for Boydens, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
GoogleStaff couldn't have done more to get our sale over the line.PositiveResponsiveness, Professionalism
Thank you so much for your review of our Colchester Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens
5/5
GoogleI would highly recommend the lease management team to any one looking for good, reliable and honest service.
Thank you for your fantastic review Doreen!
5/5
GoogleFriendly staff, always very helpful.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
1/5
GoogleWhatever you do, do not rent through Boydens. Tenancy mismanaged all the way throughout, they don’t respond or do anything about any of your concerns. Then try and sting you at the end of your tenancy.
1/5
GoogleI would give 0* if I could, absolute scammers and time wasters. The service here is appalling.
We're sorry to hear that you are unsatisfied and would like to know more about your situation in order that we can understand what has happened. Please email paul.howe@boydens.co.uk with further information in order that we can help.
5/5
GoogleFantastic service, very supportive, friendly and highly recommended. Staff are really great ambassadors for Boydens.
Dear Lee, Thank you for your review! Here at Boydens we always try to go the extra mile and so we are delighted that you are happy with our service. Regards Boydens
5/5
GoogleAlways helpful and things have gone very well.
Barry Nicholson, thank you so much for the positive review!
5/5
GoogleHappy with the helpful, professional advice.
Hi Daniela Carboni, thank you for taking the time to leave a review for us at Boydens Colchester Branch. We're happy we could meet your expectations!
1/5
TrustpilotNot a great experience dealing with…
Not a great experience dealing with their agent. Completely ignored. Avoid.
5/5
GoogleSuper friendly and helpful!
Thank you again for taking the time to let us know how we did. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us. All the best. Paul Howe Boydens
5/5
GoogleGood service very helpful
Thank you for taking the time to leave a review for us at Boydens Colchester Branch. We're happy we could meet your expectations!
5/5
GoogleLettings in Colchester. Brian, Laura & Deri provided excellent service!
Thank you for your five star review! This will be passed over to Brian and the rest of the Lettings team. Kind regards, Boydens
5/5
GoogleVery helpful and completed by Brian as soon as possible.
Dear Peter, Thank you so much for your feedback- we are so happy you were pleased with our services. Regards, Boydens
5/5
GooglePolite and helpful staff, our house move went smoothly.
Hi Cassie, Many thanks for your review and we're very glad that the move went smoothly! Regards, All at Boydens
5/5
GoogleGreat service from start to finish
Dear Craig, Thank you for taking the time to leave a positive review, glad you were satisfied and that we were able to help. Kind regards, Boydens
1/5
GoogleLazy unhelpful staff
Dear Matthew, We are disappointed to hear this review and naturally would like to get to the bottom of why you felt this way. Would you be prepared to email details of your issues to paul.howe@boydens.co.uk Regards, Paul Howe Marketing & PR Manager
5/5
GoogleFirst Class service, swift efficient and extremely polite.
Dear Graham, Many thanks for your positive feedback - always good to hear and we look forward to working with you moving forward.
5/5
GoogleVery seemless experience.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Good afternoon Abdullah and thank you for your 5 star rating!
4/5
GoogleRating only, no written review.
Thank you for your review David!
5/5
GoogleRating only, no written review.
Thank you so much for your review....
5/5
GoogleRating only, no written review.
Thank you for your review Samuel!
5/5
GoogleRating only, no written review.
Thank you for your kind review Emily. Best Wishes, Paul Howe Boydens
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Boydens, Colchester won Gold; Boydens, Kelvedon won Trusted Agent.
