Trusted Agent profile · Colchester

Beresfords Colchester reviews

★★★★★ Excellent

228 reviews across 1 platform

145 High Street, Colchester, CO1 1PG

Beresfords's office in Colchester, at 145 High Street, is rated 4.6 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Beresfords won in 2026.

Google logo

4.6 / 5

228

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

4/5

Google

Efficient agent eith High Street profile

John · 28 May 2021

1/5

Google

Rating only, no written review.

Klaudia · 26 August 2025

Agent replied · 26 March 2026

Hi Klaudia, It is disappointing to note your recent one star review given the level of service the Colchester office provided when assisting you with your purchase. The team will do everything within their power to ensure a sale goes through smoothly and in this instance, went the extra mile to accommodate you as the transaction progressed. Whilst I appreciate there was an issue with belongings left behind post completion, the office still took ownership when in fact responsibility was not theirs. I understand this concern was resolved to your satisfaction and have to question your award. Please do not hesitate to contact me directly on a.horsley@hotmail.co.uk should you wish to discuss the matter further. Alison Horsley, Customer Care Manager

5/5

Google

Fantastic staff. Very efficient

Matthew · 28 May 2021

5/5

Google

Rating only, no written review.

Gabriela · 26 July 2025

Agent replied · 26 March 2026

Hi Gabriela I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Jithesh · 26 June 2025

Agent replied · 26 March 2026

Hi Jithesh I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Omosefe · 26 June 2025

Agent replied · 26 March 2026

Hi Omosefe I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

DINESH · 26 June 2025

Agent replied · 26 March 2026

Hi Dinesh I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

ALISTAIR · 26 June 2025

Agent replied · 26 March 2026

Hi Alistair, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Lucian · 26 May 2025

Agent replied · 26 March 2026

Hi Lucian, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Akere · 26 May 2025

Agent replied · 26 March 2026

Hi Akere, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. … More

5/5

Google

Rating only, no written review.

Nonye · 21 May 2025

Agent replied · 26 March 2026

Hi Nonye I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

David · 29 April 2025

Agent replied · 26 March 2026

Hi David, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. … More

5/5

Google

Rating only, no written review.

Cynthia · 16 October 2024

Agent replied · 22 October 2024

Hi Cynthia, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Su · 15 October 2024

Agent replied · 22 October 2024

Hi Su, Thank you for taking time out to submit your 5 star review for our Colchester office. It is pleasing to note that the level of service met and exceeded your expectations. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Ugochukwu · 22 September 2024

Agent replied · 22 October 2024

Hi Ugochukwu Many thanks for the 5* rating. Steven Bond Managing Director Residential Lettings

5/5

Google

Rating only, no written review.

Ana · 10 August 2024

Agent replied · 24 August 2024

Hi Ana, Many thanks for taking the time to post your 5 star review for the team at our Colchester office. I am pleased you were impressed with the level of service received as I know they work really hard to provide the best possible customer care. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Sam · 10 August 2024

Agent replied · 24 August 2024

Many thanks Sam for the 5 star award for our Colchester office. I am pleased the team were able to assist you and you were impressed with the level of service received. We look forward to helping you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Max · 27 July 2024

Agent replied · 24 August 2024

Hi Max, Many thanks for the 5 star award for the team at our Colchester office. The team work really hard to provide the best possible customer care and will appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Moein · 26 May 2024

Agent replied · 24 August 2024

Hi Moein I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Very interesting

Martin · 7 April 2024

Agent replied · 29 October 2023

Hi Martin, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Jennie · 28 February 2024

Agent replied · 28 April 2024

Hi Jennie, Thank you for taking the time to post your 5 star review for the team at our office in Colchester. I am really pleased you had such a positive experience and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Mie · 31 December 2023

Agent replied · 28 April 2024

Hi Mie, Thank you for the 5 star award for the team at our Colchester office. I am pleased you are impressed with the level of service received and hope we can be of further assistance in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Joe · 2 December 2023

Agent replied · 1 January 2024

Hi Joe, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Gertrude · 2 December 2023

Agent replied · 1 January 2024

Hi Gertrude, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Beresfords Colchester

How many reviews does Beresfords Colchester have?

Beresfords's Colchester office has 228 reviews across 1 platform: 228 on Google.

What is Beresfords Colchester's rating?

Beresfords Colchester is rated 4.6 out of 5 across all 228 reviews, and 4.6 out of 5 on Google from 228 reviews.

Has Beresfords won any awards?

Yes. In The Trusted Agent 2026 awards: Beresfords, Colchester won Trusted Agent; Beresfords, Brentwood won Gold; Beresfords, Chelmsford won Trusted Agent; Beresfords, CO1 won Trusted Agent; Beresfords, Upminster won Trusted Agent.

Where is Beresfords's Colchester office?

Beresfords Colchester, 145 High Street, Colchester, CO1 1PG.

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