Trusted Agent profile · Colchester

Beresfords Colchester reviews

★★★★★ Excellent

228 reviews across 1 platform

145 High Street, Colchester, CO1 1PG

Beresfords's office in Colchester, at 145 High Street, is rated 4.6 out of 5 across 228 reviews on 1 platform, including 228 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Beresfords won in 2026.

Google logo

4.6 / 5

228

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Beresfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Colchester office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Felicity · 26 October 2023

Agent replied · 1 January 2024

Hi Felicity, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Adiness · 15 August 2023

Agent replied · 29 August 2023

Hi Adiness, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Joshua · 8 August 2023

Agent replied · 29 August 2023

Hi Joshua, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Piotr · 19 July 2023

Agent replied · 26 July 2023

Hi Piotr, Many thanks for your 5 star award for the team at our Colchester office. They all work hard to provide the best possible customer service and will appreciate you taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Vivien · 5 July 2023

Agent replied · 6 July 2023

Hi Vivien, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service you received and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Easy to navigate

Sharon · 14 May 2023

Agent replied · 28 May 2023

Hi Sharon, Many thanks for the 5 star award. We really appreciate you taking the time to share your experience and hope that we can assist you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Liam · 7 May 2023

Agent replied · 6 July 2023

Hi Liam, Many thanks for your 5 star review for our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you sharing your experience. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Sacha · 7 May 2023

Agent replied · 6 July 2023

Hi Sacha, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

DhanrajSinh · 8 November 2022

Agent replied · 6 July 2023

Hi Dhanrajsinh, Many thanks for the 5 star review for our Colchester team. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Sean · 29 October 2022

Agent replied · 29 October 2023

Hi Sean I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings in Colchester. Steven Bond Managing Director, Residential Lettings

1/5

Google

Rating only, no written review.

Harm · 6 July 2022

Agent replied · 6 July 2023

Hi Harmeet, I noticed that you recently left a 1-star review regarding our office in Colchester. As no specific comments accompanied your star rating, we have cross-referenced your name across our entire database, but have found no record of ever having dealt with you. Naturally, delivering a consistently high level of customer service to our customers is very important to us, so I would be keen to understand more about any recent experience you would of had with us that led to you posting your 1-star rating. Please feel free to email me directly via sb@beresfords.co.uk. Steven Bond - Managing Director Residential Lettings

5/5

Google

Rating only, no written review.

Khaled · 6 July 2022

Agent replied · 6 July 2023

Hi Khaled, Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our team in Colchester was positive and the service provided was both professional and reliable. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Harry · 6 July 2022

Agent replied · 6 July 2023

Hi Harry Many thanks for the 5 star award for the team at our Colchester office. We're glad you were pleased with our work and looking forward to helping you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Elise · 6 July 2022

Agent replied · 6 July 2023

Hi Elise, Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Brooke · 6 July 2022

Agent replied · 6 July 2023

Hi Brooke, Many thanks for the 5 star award for our office in Colchester. It is pleasing to know you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

5/5

Google

Rating only, no written review.

Tobi · 6 July 2022

Agent replied · 6 July 2023

Hi Tobi Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our team in Colchester was positive and the service provided was both professional and reliable. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Sean · 6 July 2022

Agent replied · 6 July 2023

Hi Sean I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Rating only, no written review.

Rumen · 6 July 2022

Agent replied · 6 July 2023

Hi Rumen, Many thanks for the 5 star review for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for taking the time to share your experience. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Dale · 6 July 2022

Agent replied · 6 July 2023

Hi Dale Many thanks for the 5 star award for the team at our Colchester office. The team work really hard to provide the best possible customer care and we're glad you were happy with us. We look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

5/5

Google

Rating only, no written review.

Geetha · 6 July 2022

Agent replied · 6 July 2023

Hi Geetha, I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester. Steven Bond Managing Director, Residential Lettings

5/5

Google

Amazing service!

Beatrice · 28 May 2022

Agent replied · 28 May 2023

Hi Beatrice Thank you for taking time out to post your review. I was pleased that you were impressed with the service provided by our lettings team at Colchester and we are all very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings

1/5

Google

Rating only, no written review.

G · 6 July 2021

Agent replied · 6 July 2023

It is disappointing to see the 1 star review you recently left with no related comments. Naturally we are keen to know more so that we can improve our level of service wherever possible. Unfortunately, as you did not leave your name, we are unable to locate a record for you on our own internal database and I am unsure if we have dealt with you as a customer in any respect? Please feel free to contact me with more information on a.horsley@beresfords.co.uk and I will be happy to investigate accordingly. Alison Horsley, Customer Services Manager.

5/5

Google

Rating only, no written review.

Diana · 6 July 2021

Agent replied · 6 July 2023

HI Diana Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our lettings team in Colchester was positive, and the service provided was both professional and reliable. Steven Bond - Managing Director Residential Lettings

5/5

Google

Rating only, no written review.

Samantha · 6 July 2021

Agent replied · 6 July 2023

Hi Samantha, Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased you were impressed by the level of service provided by our Colchester office as they work really hard to provide the best possible care. We look to assisting you again in the future. Alison Horsley

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Beresfords's Google reviewsLeave Beresfords a review

Questions about Beresfords Colchester

How many reviews does Beresfords Colchester have?

Beresfords's Colchester office has 228 reviews across 1 platform: 228 on Google.

What is Beresfords Colchester's rating?

Beresfords Colchester is rated 4.6 out of 5 across all 228 reviews, and 4.6 out of 5 on Google from 228 reviews.

Has Beresfords won any awards?

Yes. In The Trusted Agent 2026 awards: Beresfords, Colchester won Trusted Agent; Beresfords, Brentwood won Gold; Beresfords, Chelmsford won Trusted Agent; Beresfords, CO1 won Trusted Agent; Beresfords, Upminster won Trusted Agent.

Where is Beresfords's Colchester office?

Beresfords Colchester, 145 High Street, Colchester, CO1 1PG.

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