Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRating only, no written review.
Felicity · 26 October 2023
Agent replied · 1 January 2024
Hi Felicity,
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Adiness · 15 August 2023
Agent replied · 29 August 2023
Hi Adiness,
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Joshua · 8 August 2023
Agent replied · 29 August 2023
Hi Joshua,
Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleRating only, no written review.
Piotr · 19 July 2023
Agent replied · 26 July 2023
Hi Piotr,
Many thanks for your 5 star award for the team at our Colchester office. They all work hard to provide the best possible customer service and will appreciate you taking the time to share your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleRating only, no written review.
Vivien · 5 July 2023
Agent replied · 6 July 2023
Hi Vivien,
Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service you received and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleEasy to navigate
Sharon · 14 May 2023
Agent replied · 28 May 2023
Hi Sharon,
Many thanks for the 5 star award. We really appreciate you taking the time to share your experience and hope that we can assist you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleRating only, no written review.
Liam · 7 May 2023
Agent replied · 6 July 2023
Hi Liam,
Many thanks for your 5 star review for our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you sharing your experience.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleRating only, no written review.
Sacha · 7 May 2023
Agent replied · 6 July 2023
Hi Sacha,
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Colchester.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
DhanrajSinh · 8 November 2022
Agent replied · 6 July 2023
Hi Dhanrajsinh,
Many thanks for the 5 star review for our Colchester team. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleRating only, no written review.
Sean · 29 October 2022
Agent replied · 29 October 2023
Hi Sean
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings in Colchester.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 1/5
GoogleRating only, no written review.
Harm · 6 July 2022
Agent replied · 6 July 2023
Hi Harmeet,
I noticed that you recently left a 1-star review regarding our office in Colchester. As no specific comments accompanied your star rating, we have cross-referenced your name across our entire database, but have found no record of ever having dealt with you. Naturally, delivering a consistently high level of customer service to our customers is very important to us, so I would be keen to understand more about any recent experience you would of had with us that led to you posting your 1-star rating. Please feel free to email me directly via sb@beresfords.co.uk.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Khaled · 6 July 2022
Agent replied · 6 July 2023
Hi Khaled,
Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our team in Colchester was positive and the service provided was both professional and reliable.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Harry · 6 July 2022
Agent replied · 6 July 2023
Hi Harry
Many thanks for the 5 star award for the team at our Colchester office. We're glad you were pleased with our work and looking forward to helping you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleRating only, no written review.
Elise · 6 July 2022
Agent replied · 6 July 2023
Hi Elise,
Many thanks for the 5 star award for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleRating only, no written review.
Brooke · 6 July 2022
Agent replied · 6 July 2023
Hi Brooke,
Many thanks for the 5 star award for our office in Colchester. It is pleasing to know you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleRating only, no written review.
Tobi · 6 July 2022
Agent replied · 6 July 2023
Hi Tobi
Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our team in Colchester was positive and the service provided was both professional and reliable.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Sean · 6 July 2022
Agent replied · 6 July 2023
Hi Sean
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings in Colchester.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Rumen · 6 July 2022
Agent replied · 6 July 2023
Hi Rumen,
Many thanks for the 5 star review for the team at our Colchester office. I am pleased you were impressed with the level of service extended to you and thank you for taking the time to share your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleRating only, no written review.
Dale · 6 July 2022
Agent replied · 6 July 2023
Hi Dale
Many thanks for the 5 star award for the team at our Colchester office. The team work really hard to provide the best possible customer care and we're glad you were happy with us. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleRating only, no written review.
Geetha · 6 July 2022
Agent replied · 6 July 2023
Hi Geetha,
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Colchester.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleAmazing service!
Beatrice · 28 May 2022
Agent replied · 28 May 2023
Hi Beatrice
Thank you for taking time out to post your review. I was pleased that you were impressed with the service provided by our lettings team at Colchester and we are all very grateful for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 1/5
GoogleRating only, no written review.
G · 6 July 2021
Agent replied · 6 July 2023
It is disappointing to see the 1 star review you recently left with no related comments. Naturally we are keen to know more so that we can improve our level of service wherever possible. Unfortunately, as you did not leave your name, we are unable to locate a record for you on our own internal database and I am unsure if we have dealt with you as a customer in any respect? Please feel free to contact me with more information on a.horsley@beresfords.co.uk and I will be happy to investigate accordingly.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleRating only, no written review.
Diana · 6 July 2021
Agent replied · 6 July 2023
HI Diana
Thank you for taking the time to provide a 5-Star rating. I am pleased that your experience with our lettings team in Colchester was positive, and the service provided was both professional and reliable.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Samantha · 6 July 2021
Agent replied · 6 July 2023
Hi Samantha,
Thank you for your 5 star review. We really appreciate you taking the time to share your experience with us. I am pleased you were impressed by the level of service provided by our Colchester office as they work really hard to provide the best possible care. We look to assisting you again in the future.
Alison Horsley
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.