Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service very informative and charlie was easy to talk to and put me at ease. Very professional service highly recommend.
Amanda · 28 May 2022
Agent replied · 28 May 2023
Hi Amanda,
Many thanks for the 5 star award and kind comments for the team based at our Colchester office, and in particular Charlie. They are all focused on providing the best possible customer care, guiding and supporting throughout the process. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleRenting a property from Beresfords was seamless. Glad I went with Beresfords!⭐️
Anjola · 27 February 2023
Agent replied · 28 May 2023
Hi Anjola
Thanks for taking the time to provide your feedback. I am pleased that you found the process of renting through us seamless. Our lettings team in Colchester will always try to go above and beyond, and I am pleased that you felt the decision you made to use us was the right one.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleEvery member of the Beresfords team was professional, responsive and proactive. Thank you for all your hard work Beresfords.PositiveResponsiveness, Quality, Professionalism, Value
Lizzie · 25 August 2021
Agent replied · 28 May 2023
Hi Lizzie,
Many thanks for your 5 star review and positive comments for the team at our Colchester office. I am really pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleVery Good Experience
Henil · 27 March 2025
★★★★★ 4/5
GoogleVery efficient service after several minor hiccups! A member of the team was always available when I rang, with excellent manners and friendliness; plus quick response to emails.
Claire · 29 May 2019
Agent replied · 28 May 2023
CP,
Thank you for taking the time to provide a 4-Star rating and review via Google. I am pleased that your experience with Beresfords was a positive one and that the service you received was both friendly and efficient.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleThey take tenants seriously
Shi · 29 June 2023
Agent replied · 6 July 2023
Hi Shi,
Many thanks for taking the time to leave your review. We are pleased to read that you have been happy with the service provided to you by our lettings team in Colchester. We are all very grateful for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleAmazing, helpful and relaxed attitude to viewing. No pressure. Very efficient and reliable and quick to respond.PositiveProfessionalism
Em · 25 August 2021
Agent replied · 28 May 2023
Hi Emma,
Many thanks for the 5 star award and kind comments for the team at our Colchester office. They are all focused on providing the best possible customer care and will really appreciate you sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleVery accommodating, professional, helpful and kind. Highly recommended.
Jake · 30 October 2022
Agent replied · 28 May 2023
Hi Jake
Many thanks for leaving your review. I am glad you have been pleased with the service provided to you by our Company and it is great that you would recommend us to others. We are all very grateful for your 5-star rating.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleTessa and Holly provided outstanding service.
Elaine · 30 September 2022
Agent replied · 28 May 2023
Hi Elaine,
Thank you for posting your recent feedback. I am pleased that you were impressed with the level of service provided to you by our lettings team in Colchester, especially Tessa and Holly. We are all very grateful for your positive comments and 5-star rating.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleProfessional Services, Sold my house within a week during lock down! ThanksPositiveQuality, Professionalism
Chongyang · 25 August 2021
Agent replied · 28 May 2023
Hi Chongyang,
Many thanks for the 5 star award and positive comments for our Colchester office. I am really pleased you were impressed with the level of service received during these challenging times and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleVery satisfied with the service 😊 …
Casey · 28 May 2022
Agent replied · 28 May 2023
Hi Casey,
Many thanks for the 5 star review for the team at our office in Colchester. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 4/5
GoogleOne of the few that actually put forward what I asked for and got the job done
Leonard · 28 May 2020
Agent replied · 28 May 2023
Leonard
Thanks for uploading a review. I’m pleased that our lettings team met your expectations and I know they will be pleased to read your comments.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleTom & Cameron are brilliant! So helpful & patient.PositiveResponsiveness, Professionalism
Sharon · 25 August 2021
Agent replied · 28 May 2023
Hi Sharon
Many thanks for posting a recent review. Both myself and our lettings team in Colchester very much appreciate you giving us a 5 star rating.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleI recommend. Very professional and efficient, without forgetting the friendliness. Stay in touch with us.
Cecilia · 29 May 2019
Agent replied · 28 May 2023
Cecilia
Thank you for taking the time to post your recent review. I'm pleased that you found the approach of our staff friendly, professional and efficient. We really appreciate your 5 star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleGreat Staff very friendly and helpfulPositiveResponsiveness, Professionalism
David · 25 August 2021
Agent replied · 28 May 2023
Hi David,
Many thanks for your 5 star award for the team at our Colchester office. I am really pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleMade our moving experience fast and easy!PositiveQuality, Professionalism
Kiara · 25 August 2020
Agent replied · 28 May 2023
Hi Kiara
I just wanted to reply to say thanks for posting your review. I'm pleased you found the process both smooth and easy and I know our local lettings team will be very grateful for your 5* rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleReally friendly people
Robert · 28 May 2020
Agent replied · 28 May 2023
Robert
Thanks for your recent review. I’m glad that you found our lettings team in Colchester friendly and approachable. I know that they will be very grateful for your 5 star rating.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleSuperb, accommodating staff they make you feel at home. BERESFORD makes life easy i recommend them to anyone looking for a house to buy or to rent😍😍 …
Sheila · 28 May 2020
★★★★★ 5/5
GoogleAppreciated the professionalism and personal service during the selling and completion of my property with Alex. Thank you.
P · 28 May 2021
★★★★★ 5/5
GoogleExcellent service. Highly recommended. Lewis Channel-Tomlinson and Alex Beresford particularly helpful and efficient. All support staff also helpful and efficient.
Edward · 28 May 2020
★★★★★ 5/5
GoogleReally good estate agents. Cameron in particular was really helpful and went the extra mile.
Chris · 28 May 2021
★★★★★ 4/5
GoogleLovely bunch of people that will do all they can to get you the best house or let your can buy.
Skills200 · 29 May 2018
★★★★★ 5/5
GoogleAmazing.
Bright · 8 December 2025
Agent replied · 26 January 2026
Thank you for providing your recent feedback. We all appreciate your 5-star rating.
Steven Bond … More
★★★★★ 5/5
GoogleRating only, no written review.
Rawad · 30 September 2025
Agent replied · 29 December 2025
Hi Rawad,
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our team in Colchester. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
