Trusted Agent profile · Colchester
★★★★★
959 reviews across 2 platforms
145 High Street, Colchester, CO1 1PG
Part of Beresfords, see every office.
Beresfords's office in Colchester, at 145 High Street, is rated 4.6 out of 5 across 959 reviews on two platforms, including 231 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service
Found the whole experience with Beresfords a very good one. Sarah who came and did the check out was very friendly and professional. It was all so efficient. I would definitely recommend them.
Hi JoanneI am pleased that your experience of dealing with us was very positive and it is great that you would not hesitate in recommending us to others, many thanks.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGreat service always thanks a ton
Hi RaheelThanks for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotTransparent, professional, thoughtful, caring
Transparent, professional, thoughtful, caring. Such a great experience with Paul Tuck. Many thanks
Hi Keiron,Thanks so much for taking time out to provide your feedback. I am pleased you found the approach of our lettings team in Billericay transparent and professional throughout. We are all very grateful for your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotGood level of communication
Good level of communication. Friendly and helpful people working hard for you.
Hi Belle,We appreciate you taking time out to provide your review. I was pleased to read that our local lettings team remained in regular contact with you throughout your recent transaction and adopted a friendly and helpful approach. I know they will all be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotHave been with beresfords lettings for…
Have been with beresfords lettings for many years and have always found the services you receive from them to be excellent and would recommend them to anyone looking to rent a property.
Hi EdwardThanks so much for taking time out to post your recent review. It is great that you have been working with us now for many years and have been happy throughout with the service provided by our lettings team. We are all very grateful for your positive feedback.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotCourtesy call
Lauren took the time to make a courtesy call to check everything was going well with the tenancy. She is always pleasant and has a great deal of knowledge and practical experience of dealing with landlords and tenants. She comes up with good ideas to solve any issues you may have.
5/5
TrustpilotI found Beresfords very professional in…
I found Beresfords very professional in finding me the perfect renter for my new build home.I would totally recommend them and their expert staff.
Hi Eileen,Thanks for your positive feedback, having dealt recently with your local lettings team. I am pleased that you found their approach professional throughout and it is great that you would recommend Beresfords to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotFantastic service from the Beresfords…
Fantastic service from the Beresfords team.
Hi ScottThanks for taking time out to post your review. It is great that you have been happy with the service provided to you and we all appreciate your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
GoogleOur letting Agent Jack, has been amazing. Very kind and helpful. Proactive and great communication.
5/5
TrustpilotTessa
Tessa, Dominique and the rest of the staff made the experience of letting my house easy. Would highly recommend them.
Hi DavidMany thanks for your positive feedback following your recent dealings with our lettings department at Colchester. We are very appreciative of your 5-star rating and that you would not hesitate in recommending our services to others.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotOutstanding!
Outstanding service by Beresfords to simplify the rental of my property!
Hi OJ,I was pleased to read that our local lettings team exceeded your expectations and made the process simple from start to finish. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotPerfect service from Charlie
Hi BoladeWe very much appreciate your feedback and I am pleased that you were impressed with the service provided to you by Charlie in our lettings department.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotJames and Chris
Great professional service and very helpful with all and every question. Fast responses.
Hi ConorMany thanks for taking the time to provide us with your feedback. I am pleased that you found the approach of our local lettings team both helpful and professional. Everyone at our end is very grateful for your comments and 5-star rating.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotNew Tenants
Timely contact. Useful updates. Honesty. Polite. Worry free change over of tenants.
Thank you so much for providing us with your feedback. I am pleased that everything proceeded successfully for you and regular updates were provided by our local lettings team.Steven BondManaging Director - Residential Lettings
5/5
GoogleThey were very helpful, reliable and fast in finding me a flat to rent
Hi Eugenio Thanks for your positive feedback following your recent dealings with our lettings department in Colchester. It's great that they were helpful and reliable throughout your application process and managed to find you a suitable property very quickly. We are all very grateful for your 5-star rating. Steven Bond Managing Director - Residential Lettings
5/5
TrustpilotI am happy with how company handles…
I am happy with how company handles their work.
5/5
GoogleI would like to thank whole of Beresford Colchester sale team to help me in finding my first home. Alex, Maria, Darren and cameron all of them were available when I needed them. Really good communication through out And really professional team. Thanks guys again for being so patient with me. 😊😊 Would definitely highly recommend to anyone who want to buy or sell property in Colchester🌟🌟🌟🌟🌟.PositiveResponsiveness, Professionalism
5/5
TrustpilotGood service
Karen puts in long hours, but always trys her best to get back to me the same day.
Hi WareingMany thanks for your recent feedback and 5-star rating. I know Karen will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings
5/5
TrustpilotOn point communication
On point communication , care for the tenants
Hi Ken,Many thanks for providing your feedback. I am pleased that our local lettings team remained in contact effectively on a consistent basis throughout your recent transaction. We are all very grateful for your 5-star rating.Steven Bond - Managing DirectorResidential Lettings
5/5
TrustpilotProfessional and efficient service
Professional and efficient service. Would use them againHighly recommend
Hi Sibel,Thank you so much for taking time out to provide your feedback. I am pleased that our staff continue to deliver a professional and efficient service. It's great that you would continue to use us in the future and recommend your local lettings team to others.Steven BondManaging Director - Residential Lettings
5/5
GoogleDealt with our issue quickly and efficiently, polite and easy to speak to.
Hi Jade, Many thanks for providing us with your feedback. I was pleased to read that our Lettings Team in Colchester dealt with your queries in a speedy and efficient manner. I know every member of the team will be very grateful for your 5-star rating. Steven Bond, Managing Director, Residential Lettings
5/5
TrustpilotGreat experience from start to finish
Great experience from start to finish. Took all the stresses of moving away. Abby in particular was easy to deal with and always in hand to answer questions
Hi LDThanks so much for posting your review. It was great to read your positive feedback. I am pleased that you were impressed and I know Abby will be especially grateful for your kind words.Steven BondManaging Director - Residential Lettings
2/5
GooglePoor service. Was very interested I'm a property. Emailed and called them leaving a message yet they didn't get back to me at all.
Hi Gail, Having read your recent review, I am disappointed and naturally concerned to note your comments. I have checked our entire database and am unable to locate a record for you so am unsure if we have dealt with you as a customer in any respect? Please could you contact me on a.horsley@beresfords.co.uk with further information so that I can assist you. I look forward to hearing from you, Alison Horsley, Customer Services Manager
5/5
TrustpilotGreat service
Thanks for viewing today, gabby was very helpful and professional, thanks
Hi Bilal,Thank you for taking the time to leave your review. It is great to hear that you have been happy with the service provided to you by Gabby and I know she will be very grateful for your kind words and 5-star rating.Steven BondManaging Director - Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Beresfords Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.
