Grisdales Cockermouth reviews

Hi Jacqui, Thanks so much for your online recommendation, we’ll ensure your feedback also reaches the team who will be thrilled to read such positive comments. Helen is a real asset to the team who does a fantastic job and it’s great to hear our clients think so too. We hope to work with you some time again in the future. Best of luck, Team Grisdales 😃

Thank you so much for your kind words, Margaret! We're delighted to hear that you've had such a positive experience with our team so far. We’ll continue to be here every step of the way to ensure everything goes smoothly through to completion. Thank you again for your recommendation, it truly means a lot to us!

Hi there Charlotte, Thank you for your wonderful review! We're delighted to hear that Alison made your rental journey a smooth and positive experience. It's fantastic to know that Alison's efforts were appreciated and we'll be sure to share your feedback with her. Please don't hesitate to reach out again in the future. We're here to help! Grisdales

Good morning, Carl. Thanks a lot for your fantastic feedback. We're so pleased to hear that Carolann's dedication made a difference, and we’ll be sure to pass on your kind words. If there's anything else we can assist with, don't hesitate to reach out! Thanks again, Grisdales

We're so grateful for your 5-star recommendation, Ina! It’s fantastic to hear that, even from abroad, you felt supported and that the process was smooth. We’ll be sure to share your kind words with the whole team. … More

Morning Emma, Thanks so much for leaving us a review, we’re overjoyed to hear your feedback! As our longest serving team member at 25 years, we think Judith’s fantastic at her job and we’re pleased to hear you think so to. Do let us know if there’s anything further we can assist with in the future. Thanks again, Grisdales

Hi Mandie, Thanks for your continous support, we're really grateful to have been your choosen agent on more than one occasion. Judith and the team are pleased to hear that your recent experience with us was a positive one and hope to work with you again at some point in the future. Thanks for taking a moment to leave us a review. Best of luck, Grisdales

Morning Mark and Catherine, Thanks for your review. We’re pleased to hear that Alison has been a great help during your recent move. We’ll be sure to pass your feedback on to her as we know she’ll be thrilled to hear your comments. Please don’t hesitate to get in touch if there is anything else we can with. Best wishes in your new home, Grisdales

Thanks for the great review Sarah... nothing pleases us more! ??

Hi Callum, Many thanks for your fantastic feedback. We'll be sure to let Susan and the Cockermouth team know you gave them a five star review. We look forward to hearing from you in the future! Many thanks, Grisdales

Good morning Julie, Thank you so much for sharing your positive experience with Alison. We're thrilled to hear that she was very helpful and provided you with some great advice. Please don't hesitate to get to reach out to us if we can offer any further assistance. Best of luck in your new home, Grisdales

Hi John, Thank you for leaving us a review. We really appreciate you sharing such positive feedback and will be sure to pass your comments on to Alison and the rest of the team. Thanks again, Grisdales

Morning Helen, Thanks a lot for sharing your recent experience with us. We're thrilled to hear it was such a good one and that you'd consider us as your choosen Estate Agent in the future. The team wish you the best of luck in your new home. Please don't hesitate to get back in touch if there is anything else we can help with. Thanks again, Grisdales

Good morning Neil, We're delighted to hear that you would consider using us as your chosen Estate Agent in the near future and look forward to potentially working with you soon. It's great to read such positive feedback for Laura and the team and we'll be sure to let her know you'd recommend her. Thanks again for considering us and going on to leave us a 5* review. Team Grisdales :)

Thank you for sharing your experience, Nick. We're delighted that Judith and Alison were able to support you and make the process smooth and easy. If you have any further questions or need assistance, please feel free to get in touch. We appreciate your recommendation and look forward to continuing to assist you. Thanks again, Grisdales

Hey Stanley, Thank you so much for your wonderful review! We're delighted to hear that you found our team helpful and easy to deal with throughout the selling process. We'll be sure to let Carolann and the rest of the team know. If we can be of any further assistance in the future, please don't hesitate to get in touch. Thanks again, Grisdales

Thank you for taking the time to share your experience with us Tim. We are delighted to hear that Alison provided you with a fast, helpful, and efficient service. Your recommendation means a lot to us and we appreciate your kind words. Should you require any further assistance please don't hesitate to reach out. Thanks again, Grisdales

Morning Josephine, We really appreciate you taking a moment to leave us such a great review - thank you! Jess is a real credit to the team and we think she does a great job, so it's really great to hear that our clients think so too! We'll be sure to share your kind words with Jess and the rest of the team. Thanks again, Team Grisdales

Thank you so much for your kind words and for trusting us over the past ten years, Jane, it’s been a pleasure working with you every step of the way. We’re thrilled to hear that our team’s approach and dedication have made a positive difference for you. And thank you for the chocolates; they were very much appreciated! Wishing you all the best, and please know we’re here if you ever need us again in the future.

Thank you so much, Jane! We’re delighted to hear that you had a positive experience with Judith, Laura, and Carolann. The whole team strives to provide a friendly and professional service, so it’s wonderful to know we made the process smooth for you. Wishing you all the best in your new home!

Dear Jordan, We are disappointed to see your review, especially given your positive comments regarding Carolann’s assistance and her efforts to progress the transaction. Please note, it is standard practice to relist a property when a sale falls through and it is part of our obligation to the seller to promptly remarket the property for other potential buyers. While a property may not meet one buyer's expectations, it could be perfectly suited to another. In this case, the property was priced based on its current condition, with the need for work or improvement clearly stated in the advert. While we provide transparency about material information that may influence a buyer's decision, estate agents do not typically offer detailed lists of necessary works, as that requires professional assessment and is beyond our remit. We always encourage buyers to conduct their own inspections and seek professional advice where necessary. We understand Carolann was able to offer recommendations on this. In many instances, following surveys or inspections, we can explore renegotiation if repairs or further works are needed, provided the property still meets the buyer’s circumstances. If that is not the case, the property will be relisted, and any new information that arises after a sale falls through will be shared with prospective buyers. We understand how disappointing it can be when a sale falls through; however, we take accusations seriously. We always strive to conduct ourselves with the highest level of professionalism and integrity. If you have any specific concerns you would like to discuss further, we welcome you to reach out to us directly. Regards, Grisdales

Thank you for your feedback, Liz. We strive to maintain clear communication with all our clients throughout the process, and we worked closely with the vendors to ensure they were kept informed. If you’d like to discuss this further or have any questions, please don’t hesitate to get in touch with our Cockermouth team at cockermouth@grisdales.co.uk.