Trusted Agent profile · Cockermouth, Cumbria

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Grisdales Cockermouth reviews

★★★★★ Excellent

230 reviews across 2 platforms

40 Main Street, Cockermouth, Cumbria, CA13 9LQ

Part of Grisdales, see every office.

Grisdales's office in Cockermouth, Cumbria, at 40 Main Street, is rated 4.7 out of 5 across 230 reviews on two platforms, including 191 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

191

Reviews on Google

This office

Facebook logo

4.6 / 5

39

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About Grisdales Cockermouth

We believe life is a property journey… our purpose is to take our clients every step of the way with passion, honesty and expertise. Passion: Everything we do is with enthusiasm and commitment to ourselves, our team and our clients. Honesty: We are trustworthy and act with integrity at all times. Expertise: We deliver outstanding skills and knowledge in all that we do.

Awards

The Trusted Agent 2026 results for Grisdales, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Cockermouth office, from every platform, shown as written. First names only.

5/5

Facebook

Purchased through the Cockermouth office, all the staff were helpful and friendly and passed messages on etc. Destiny was the sales person, I dealt with , she was incredibly professional and patient, really encouraged me to take my time when viewing and arranged further viewings. Sorted out problems and even came across and helped carry some bags across when we moved in. Susan was also very helpful and communicative. The service was also very personal and the team have kept in touch post move, checking all is okay. Would highly recommend Grisedales Cockermouth.

Chris · 16 August 2019

Agent replied

Thanks Chris... we love to go above and beyond ??!

5/5

Google

Having just purchased a property marketed by Grisdales in Cockermouth, we can not thank Helen and the whole team enough. At every single stage they bent over backwards to help us in very demanding circumstances whilst remaining professional and friendly throughout. Without a doubt, the best and most efficient friendly estate agents we have ever dealt with. Our sincerest thanks to Helen, Destiny and the rest of the team.

Liah · 11 March 2022

Agent replied

Hi Liah, We're delighted to receive such positive feedback from you and appreciate you taking the time to share this online. Our number one aim is to make the process of buying and selling as easy and efficient as possible for our clients, so is great to see hear that we did what we set out to do! Helen, Destiny and the rest of the team are overjoyed with your kind words and hope to see you some time in the future. Congratulations on your new home and a final thank you from Grisdales :)

1/5

Google

Ignorant and rude. You'll see what I mean. Just visit one of their adverts and then ask yourself would you want them to represent your sale? Nope. Chose a much better agency for our sale. Cockermouth in particular very rude and ignorant …

Vaughan · 22 December 2025

Agent replied · 20 March 2026

Thank you for taking the time to share your feedback, Vaughan. From our records, we’re finding it difficult to understand the circumstances … More

5/5

Google

Alison and the team were invaluable in helping me, from my first initial enquiries about renting out my flat to the day keys were handed to the new tenants. A somewhat daunting task was made easy and uncomplicated and I highly recommend Grisedales cockermouth.

Steven · 20 March 2024

Agent replied · 24 June 2023

Thank you for taking the time to leave such a positive review Steven! We're delighted to hear that Alison and the rest of the team were able to provide you with invaluable assistance throughout the process of renting out your flat. We appreciate your recommendation of Grisdales Cockermouth and are honored to have been able to help you with your property needs. If you require any further assistance in the future, please don't hesitate to get in touch. Grisdales

5/5

Google

Grisdales in Cockermouth did a brilliant job in selling our 4 bed house in Bothel. The first interaction with Judith, working up the valuation and the marketing material, through to the sales team and the after sales team, all did a brilliant job. Excellent communication at every step of the way.

Martin · 20 September 2025

Agent replied · 20 March 2026

Thank you so much, Martin! We’re thrilled you had such a positive experience with Judith and the team. It was a pleasure helping you sell your home, and we really appreciate you taking the time to share your feedback.

5/5

Google

Very friendly and helpful, thank you Carolann for all your help and thank you for the moving in gift.

Carole · 20 March 2025

Agent replied · 21 June 2024

Thank you so much for your kind words Carole. It was truly a pleasure assisting you throughout the process, and we're delighted to hear that you found our service friendly and helpful. Wishing you all the best in your new property! If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Team Grisdales

5/5

Google

Destiny managed the sale of a building plot for us and was a delight to deal with. Not only very professional but genuinely interested in our land and in securing the best price from a verified buyer. No issue was too much trouble, from providing extra drone footage to renewing padlocks on the gate, everything was handled swiftly and efficiently. I could not recommend her more highly.

Robert · 20 March 2025

Agent replied · 26 August 2024

Good morning Robert, Thank you for taking the time to leave us a review. We are thrilled to hear about your positive experience selling your building plot with Grisdales. We appreciate your kind words highlighting Destiny's professionalism, expertise, proactive efforts, and genuine interest in securing the best outcome for you. We'll be sure to share your feedback with Destiny and the rest of the team, who we're sure will be delighted. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. Thanks again, Grisdales

5/5

Google

Excellent service from Grisdales they have been fantastic, especially Alison she has been brilliant, very professional and also friendly and very helpful, she took most of the stress out of moving and was always there for us. We would definitely recommend Grisdales.

Joan · 20 March 2024

Agent replied · 30 September 2023

Hi Joan, Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you received excellent service from Grisdales, and in particular, that Alison went above and beyond to make your move less stressful. We take pride in having a professional and friendly team, and it's fantastic to know that Alison was always there to assist you throughout the process. If there's anything more we can do for you in the future, please don't hesitate to reach out. Wishing you all the best in your new home! Grisdales

5/5

Google

January/February 2026. Just re-rented out our delightful two bedroom property using Grisdales Cockermouth. Great marketing, smooth seamless systems three viewings and three tenant acceptances in the same day. Swift translation of interest …

David · 22 February 2026

Agent replied · 23 November 2024

Hi David, Thank you for your wonderful review! We're thrilled to hear such kind words … More

5/5

Google

Alison was amazing very very helpful professional and approachable can't thank her and her team enough

Joyce · 20 March 2025

Agent replied · 10 November 2024

We’re thrilled to hear that Alison provided you with such helpful and professional service, Joyce. Your kind words mean a lot to us, and we truly appreciate your support! Thank you for taking the time to leave us a wonderful review.

5/5

Google

I bought my first home with Grisdales and Carolann went above and beyond guiding me through the entire process. Question's were answered promptly making the whole process a breeze. Really pleased with the level of service. Thank you.

Trish · 20 March 2024

Agent replied · 24 June 2023

Hi Trish, We're delighted to hear your first home purchase went smoothly and we'll be sure to share your feedback with Carolann. Congratulations on the new home - enjoy! Grisdales

5/5

Google

We had a very smooth experience when selling our house through Grisdales. Helen was brilliant and constantly kept us updated on sales progress. We have highly recommended Grisdales to other people. Professional, polite and very helpful. Thank you.

Allison · 20 March 2024

Agent replied · 24 February 2024

Thank you for taking the time to share your experience with Grisdales Allison. We're thrilled to hear that Helen provided you with excellent service and that your selling experience was smooth. It's wonderful to know that you found our team to be professional, polite, and very helpful throughout the process. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you again for choosing Grisdales.

5/5

Google

I have dealt with Alison at Grisdales Estate Agents during my time house hunting. Exceptional service and she managed to secure a viewing for me around times that allow me to fit it in around my work and commitments. Found the ideal place thanks to the Grisdales team and especially Alison.

Marcell · 20 March 2023

Agent replied

Hi Marcell, Thanks for your kind words, we're really grateful that you were able to share … More

5/5

Google

Grisdales were great right from the start. Alison Scurr was friendly and helpful, she assisted me with renting my first property, sorted a viewing and helped with any queries I had. Would definitely recommend!

Alex · 20 March 2024

Agent replied · 25 November 2023

Thank you Alex! We're delighted to hear about your positive experience with Grisdales. It's wonderful that Alison's friendly and helpful assistance made your first property rental smooth. We appreciate your recommendation.

5/5

Google

I cannot thank the team at Grisdales enough for helping me to sell my property and finding me a lovely comfortable rental. Their knowledge and advice has been invaluable, I have felt supported throughout what has been a very difficult and …

Maggie · 22 September 2025

Agent replied · 20 March 2026

It’s wonderful to hear this, Maggie. We’re so pleased we could help and that our team’s professionalism and compassion made a difference. Judith, Carolann, Laura and Alison will be delighted with your kind words. If you need anything at … More

5/5

Facebook

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Skam · 11 March 2023

5/5

Google

Grisdale Estate Agents, I cannot speak highly enough of your exceptional service. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to ensuring a smooth tenancy process. What stood out to me the most was how Grisdale Estate Agents facilitated every aspect of the tenancy seamlessly. They were incredibly responsive to my inquiries and guided me through each step with clarity and expertise. Their attention to detail was impeccable, and I felt reassured knowing that my needs were being prioritized.

Enos · 20 March 2024

Agent replied · 22 March 2024

Afternoon Enos, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Grisdales. It's fantastic to know that our team was able to provide you with professional, efficient, and attentive service throughout the tenancy application process. We always aim to make things as smooth as possible for our clients, so it's great to hear that our efforts were appreciated. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to help! Thanks again for your kind words and for choosing Grisdales.

5/5

Google

We recently had the pleasure in successfully purchasing a property which Grisdales acted on behalf of the sellers. As the buyers we were very pleased with the service. From the initial viewing to the subsequent communication and all the way to the key collection, everything was smooth sailing and just how a property sale should go. Thanks for your service and support and the little human touch of a written card congratulating us on our purchased. :-)

Wayne · 20 March 2024

Agent replied · 29 July 2023

Hi Wayne, Thank you so much for your kind words! We know that buying a property can be a stressful experience, so we're always glad to hear that we made it a little bit easier for you. Thank you again for your review! We hope to have the pleasure of working with you again in the future. Grisdales P.S. Congratulations on your new home!

5/5

Facebook

Having a good investment is the best feeling ever. I lost so much money looking for a profitable investment until I met a Forex and Crypto trader who helped me manage my trading account. Mrs Elizabeth Bays is undoubtedly the best Forex and Crypto account manager I've ever seen, who is trusted and reliable. I started my investment with as little as £500 and made a profit of £6,300 within 7 days. I reinvested £1,000 and earned another profit of £11,500 within 7 days. I'm so grateful to Mrs Elizabeth Bays for turning my financial story around, and the only way I can repay him is to recommend him and spread his good works. If you want to make good profits from Stock trading, Forex/Crypto trading as well as Binary options, Mrs Elizabeth is the best account manager you can contact for a life changing experience, there are no hidden charges. You can contact Mrs Elizabeth throughEmail: elizabethbays70@gmail.comWhatsApp:+1 {209}896-9431

Kaone · 10 October 2022

5/5

Google

Carolann was lovely and helpful

Jasmine · 20 March 2025

Agent replied · 20 March 2026

Good morning Jasmine, Thanks for taking a moment to leave us a review. We're delighted to hear your feedback about Carolann and we'll be sure to pass this on to her. Please don't hesitate to reach out if you need anything further. Thanks again, Grisdales

5/5

Google

Carolann and Helen were so helpful at every stage of the purchase. Carolann also gave great recommendations for people to help with doing up the house. Thank you.

Julia · 20 March 2024

Agent replied · 29 July 2023

Hi Julie, Thank you so much for taking the time to share your positive experience with us. We greatly appreciate your kind words and are thrilled to hear that Carolann and Helen provided excellent assistance throughout the purchase process. If you have any further questions or require additional assistance in the future, please don't hesitate to reach out. We're always here to help. Thank you once again for choosing our services. We look forward to serving you in the future. Grisdales

5/5

Google

Very helpful and a pleasure to deal with.

David · 22 May 2026

Agent replied · 22 June 2026

Thank you for your kind review, David. We’re really pleased to hear you found the team helpful and a pleasure to deal with. We’re looking forward to supporting you through the next steps and being here to help throughout the process.

5/5

Google

Superbly smooth move to our new home in Cockermouth, thank you Alison for such a wonderfully stress free process. Rachel you've got a really great business with such amazing service and team of people, testament to your hard work in leading …

Simon · 20 March 2023

Agent replied

Hi Simon, A big thank you from Rachel, Alison, and the rest of Team Grisdales for your … More

5/5

Google

Grisdales Cockermouth dealt with the sale of our property in a professional, courteous, efficient and reliable manner throughout. We have always used this company and would have no reservations in recommending them to anyone. Thank you.

Lynette · 20 September 2025

Agent replied · 20 March 2026

Thanks, Lynette. It’s wonderful to hear our Cockermouth team looked after you so well, and we really appreciate your continued trust and recommendation.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Grisdales Cockermouth

How many reviews does Grisdales Cockermouth have?

Grisdales's Cockermouth office has 230 reviews across two platforms: 191 on Google, 39 on Facebook (across the whole business).

What is Grisdales Cockermouth's rating?

Grisdales Cockermouth is rated 4.7 out of 5 across all 230 reviews, and 4.7 out of 5 on Google from 191 reviews.

Has Grisdales won any awards?

Yes. In The Trusted Agent 2026 awards: Grisdales, Cockermouth won Trusted Agent.

Where is Grisdales's Cockermouth office?

Grisdales Cockermouth, 40 Main Street, Cockermouth, Cumbria, CA13 9LQ.

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