Trusted Agent profile Β· Cockermouth

Grisdales Estate Agents Cockermouth reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

238 reviews across 3 platforms

40 Main Street, Cockermouth, CA13 9LQ

Grisdales Estate Agents's office in Cockermouth, at 40 Main Street, is rated 4.6 out of 5 across 238 reviews on three platforms, including 189 Google reviews rated 4.7.

Google logo

4.7 / 5

189

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

Business-wide

Trustpilot logo

39

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Cockermouth office, from every platform, shown as written. First names only.

5/5

Google

Thanks so much to the Grisdales team for looking after our property while we rented it out as we worked overseas and then managing the sales process of what was a much loved family home. We have been delighted with the service over a number of years. Thanks to the whole team at Cockermouth for their professional work throughout.

Vicky Β· 22 June 2023

Agent replied Β· 21 June 2024

Morning Vicky, We're thrilled to read your review this morning and hear that you've had a great experience with us as a Landlord and a Seller. Thanks again for choosing us and taking a minute to share your feedback online for others to see - we really appreciate it. Best of luck for the future, Team Grisdales :D

5/5

Google

Carolann at grisedales cockermouth. Has been a fabulous contact in our process of selling our home. Wishing her well in the future. Thank you for your excellent customer care.

Paulette Β· 4 December 2024

Agent replied Β· 9 December 2024

Thank you for taking the time to share your kind words and well wishes. We’ve let Carolann know, and she’s thrilled to hear your feedback. We’re always happy to help with anything you need. Thanks again, Grisdales

5/5

Google

From the start of the process, viewing a house right through to completion Grisdales have been excellent. Helen especially was always there for us, showing us around, answering questions and dealing with queries with the vendors. We completed in a record 5 weeks. I can't recommend Grisdales in Cockermouth enough! Thanks again!!

Chris Β· 26 August 2023

Agent replied Β· 21 June 2024

Dear Chris, Thank you so much for sharing your experience with us! We are thrilled to hear that your journey with Grisdales from the initial house viewing to completion was excellent. Helen is a valuable member of our team and we're delighted that she provided you with exceptional service throughout the buying process. We wish you all the best in your new home, and should you need any assistance down the road, we'll be here to help. Thanks again for choosing Grisdales.

5/5

Facebook

Absolutely brilliant from day one. I switched to Grisdales, (Cockermouth branch), from another agent because I'd not had much interest on my house for months. I had viewings with Grisdales within a matter of weeks and an offer before the end of the year. Always really friendly and professional no matter who you speak to in the office and they couldn't do enough for me to help me through my sale. Can't recommend them enough. πŸ‘

Richard Β· 16 January 2020

Agent replied Β· 22 October 2025

Thank you for your comments Richard, that’s great to hear! ☺️

5/5

Google

Cannot fault the service provided, extremely professional and efficient. Definitely recommend Grisdales to anyone looking for a local letting agent to manage their property.

Chris Β· 29 December 2024

Agent replied Β· 12 January 2025

Thank you so much, Chris, for your fantastic feedback! Alison and the rest of the Cockermouth team are absolutely delighted to hear you were happy with the professional and efficient service you received. We looking forward to continuing to work with you. Thanks again, Grisdales

5/5

Trustpilot

The staff at grisdales are absolutely…

The staff at grisdales are absolutely amazing, their communication and service are truly unmatched, and I’m grateful to have received so much support from their sales team, so thank you so much

Jae-Leigh Β· 16 August 2024

Agent replied Β· 24 August 2024

Thank you for your kind words, Jae-Leigh. We’re pleased to hear that you found our communication and service to be of a high standard. It’s great to know that our sales team was able to provide the support you needed. If you ever require further assistance, please feel free to reach out. Thanks again for your feedback.

5/5

Google

The vendor was very polite and informative of area and history of the house. We thought the house was lovely. We do need to think a bit more, we will make a decision over the holidays. Thank you

Julie Β· 22 April 2024

Agent replied Β· 21 June 2024

Thank you for taking the time to share your feedback Julie. We completely understand the need for careful consideration. Should you have any further questions or require additional information, please don't hesitate to reach out. We're here to assist you in any way we can. Kind regards, Grisdales

5/5

Google

Alison is brilliant!! Extremely helpful, professional and prompt in her communications.

John Β· 22 June 2022

Agent replied Β· 21 June 2024

Hi John, Many thanks for sharing such great feedback, we're pleased to read you'd recommend us and will be sure to let Alison know. Team Grisdales

5/5

Google

The staff at Grisdales have been brilliant from start to finish. Nothing was too much bother and all questions were answered thoughtfully and competently. They went above and beyond and have been professional, yet friendly and supportive. they have made buying our house as stress free as possible.

Kate Β· 22 June 2023

Agent replied Β· 21 June 2024

Morning Kate, We're thrilled to hear that your recent purchase with us was stress free. The team are overjoyed to read your kind words and pass on their thanks. Best of luck with your new home! Team Grisdales

5/5

Trustpilot

A FRIENDLY EFFICIENT SERVICE

A FRIENDLY EFFICIENT SERVICE, KEPT US INFORMED AS OUR HOUSE SALE MOVED FORFWARD

Arnie Β· 27 March 2025

Agent replied Β· 24 December 2025

Thanks for your feedback! We're so pleased to hear you found our team friendly and efficient, and that they kept you informed. Wishing you all the best!

5/5

Google

Helen & Jess were fantastic. Thank you for your support!!!

Steve Β· 22 June 2022

Agent replied Β· 21 June 2024

Thanks for the 5* review Steve - we’ll ensure we feed your comments back to Helen and Jess πŸ˜„ …

5/5

Google

Grisdales are a local estate agency who provide excellent professional service with a really warm local feel. We really would say they provide a complete comprehensive knowledgable house selling and also house renting service. We can’t recommend them highly enough. Their costs are transparent and they have different tiers of provision which are clear.PositiveResponsiveness, Professionalism

James Β· 25 August 2022

Agent replied Β· 21 June 2024

Hello James, What a fantastic review! Thanks so much for your lovely words and for taking the time to share your experience with others. We hope to be of service sometime in the future. Team Grisdales πŸ˜€ …

5/5

Google

Fantastic, helpful, friendly staff, nothing is ever too much trouble.

Joanne Β· 30 March 2025

Agent replied Β· 26 April 2025

Thank you so much for your kind words, Joanne! We're thrilled to hear you've had a positive experience and we're here to support and ensure everything goes smoothly. Don't hesitate to reach out if you need anything, we're always happy to help! 😊 …

5/5

Google

The team have been very patient and helpful during my house purchase . Thank you..

Antony Β· 21 January 2025

Agent replied Β· 23 January 2025

Thank you for your kind review Antony! We're glad to hear you felt supported throughout your house purchase. It was our pleasure to assist you, and we wish you all the best in your new home.

5/5

Google

So helpful. Highly recommend.

Steve Β· 19 May 2025

Agent replied Β· 11 October 2026

Thanks so much for the 5-star review, Steve! We're glad to hear you'd recommend us. We're here for you every step of the way, so don’t hesitate to reach out if you need anything.

5/5

Google

I would just like to say a big thank you to Alison and the Team at the Grisdales office in Cockermouth. I received a first class service that was made really easy to deal with rental agreement. Would happily recommend them and would certainly use them again.

Bill Β· 22 June 2020

5/5

Google

Very patient and helpful staff who will explain the process and give options as and when appropriate. Communication good and have kept me informed every step of the way. Has helped reduce any potential stress of letting. Thank you.

Richard Β· 22 June 2023

Agent replied Β· 21 June 2024

Hello Richard, It's great to hear that your recent experience with us has been a stressfree one. We understand that communication plays a big part in an efficient and smooth move, so we're glad that our team were able to keep you informed every step of the way. Thanks for choosing Grisdales

5/5

Google

Supportive, experienced and efficient service. Can’t fault Grisdales at all!

Alix Β· 15 December 2024

Agent replied Β· 22 December 2024

Thank you for your review, Alix. Carolann is delighted to hear your feedback, and we're thrilled to hear you've felt supported throughout the process so far. We're still here if you need anything, so please don't hesitate to reach out. Thanks again, Grisdales

2/5

Google

Sent an enquiry via Rightmove heard nothing phoned them got some flustered woman who "hadn't got round to it yet " told me what I wanted to know then put the phone down on me....nice !

Alison Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Alison, We’re sorry to hear that you’ve had problems getting in touch with us. When the call was disconnecting this morning we incorrectly assumed the call had been terminated on your end and for that we apologise. We tried to reach you on the number you listed on your Rightmove enquiry but this number was not working. Following this and in response to your chat enquiry logged via our website, we have reached out to you via email. Please do contact us as we would appreciate the opportunity to rectify the issue. Many thanks, Team Grisdales

5/5

Google

Friendly and professional sales team. Our property sold in less than a week.

Clare Β· 10 October 2024

Agent replied Β· 24 October 2024

Thank you for your review, Clare! Carolann and the rest of the team are delighted to have been able to assist you, and we’re always here to help should you need anything in the future. Thanks again, Grisdales

5/5

Google

Very helpful. Excellent communication. Great all round service!

Andrew Β· 19 December 2024

Agent replied Β· 12 January 2025

Hey Andrew, Thanks for taking a moment to leave us a review. We're delighted to hear that your feedback and appreicate your recommendation. Best wishes in your new home, and a very Merry Christmas to you and your family. Grisdales

5/5

Google

5/5 from me..Mostly deal with Alison who is allways Polite,well mannered and helpfull which goes a long way with me. Got my Property Let and Tenants in within 4 weeks,Thankyou..

Niel Β· 10 November 2023

Agent replied Β· 9 November 2024

Hi Neil, We really appreciate you taking a moment to leave us a review. Your feedback can help others looking for landlord services in the local area and is invaluable in helping us continuously improve our services. It's great to hear we were able to achieve a let within 4 weeks. Alison is delighted to read your comments and we’d like to thank you again for choosing us as your Letting Agent. Grisdales

5/5

Google

We recently sold our home through the Cockermouth office and couldn’t be happier. From Laura’s valuation through to completion, the personal, friendly and professional service from everyone was fantastic. We will highly recommend the team.

Annabelle Β· 22 June 2023

Agent replied Β· 21 June 2024

Hi Annabelle, Thanks so much for taking the time to leave us such a great review. We're really pleased to hear that you found Laura and the team to be personable and professional throughout your recent experience with us and hope to work with you again in the future. Thanks again for choosing us, Team Grisdales

5/5

Facebook

I recently decided to rent my property out via Grisdales. They made everything very simple, easy and quick. The agent who I met with was incredibly helpful, informative and worked quickly. She had my property rented out in 1 day of it being on the market, I was delighted! Would 100% recommend!

Jenny Β· 3 April 2021

Agent replied Β· 22 October 2025

Thank you so much for this review Jenny, We're so pleased you're happy- would we be able to use this on our Facebook page for our marketing?

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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