Every review we hold for the Cockermouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery professional, approachable, efficient and proactive. Outshone any other estate agents I’ve used to date. Would definitely use them again.
Gilli · 22 June 2023
Agent replied · 21 June 2024
Hi Gillian,
Thank you for taking the time to leave a review! It's wonderful to hear that you found our team to be professional, approachable, efficient, and proactive. We take pride in providing exceptional service to our clients, and we're delighted to hear that we outshone any other estate agents you've used before. We would be thrilled to work with you again in the future. Thanks again for choosing to work with us!
Grisdales
★★★★★ 1/5
TrustpilotTried to arrange a viewing
Tried to arrange a viewing , didnt even call me back when they said they would , eventually got through to them after trying for hours , to be told no more viewings as asking price was met , i offered to pay more they said no . In my opinion they couldnt be bothered , so obviously not interested in getting the best price for their client.
Stu · 23 June 2021
★★★★★ 5/5
TrustpilotRecently bought a property they were…
Recently bought a property they were advertising,they couldn't have been more helpful
RAE · 2 November 2023
Agent replied · 13 June 2024
Hi Rae,
Thank you so much for your kind words. We are so glad to hear that you had a positive experience buying a property through Grisdales. We are committed to providing our clients with the best possible service, and we are always happy to go the extra mile to help them find their dream home.
We are particularly pleased to hear that you found our staff to be helpful. We are proud of our team of experienced and knowledgeable professionals, who are always happy to answer any questions that our clients may have.
Thank you again for your feedback.
Sincerely,
Grisdales
★★★★★ 5/5
GoogleAlison was great in helping me find a rental place! Great communication at all times and easy to use web site.
Felix · 22 June 2020
★★★★★ 5/5
GoogleA great service from Grisdales managing a smooth and quick transition of tenants - Happy Landlord
Mark · 22 June 2023
Agent replied · 21 June 2024
Hi Mr Thompson,
It's great to hear you're happy with your recent experience with us. Thanks for sharing!
Kind regards,
Grisdales
★★★★★ 5/5
GoogleJudith's help has proved invaluable giving us information over and above that which you would expect and all provided in a friendly and relaxed way.
Andy · 22 June 2022
Agent replied · 21 June 2024
Morning Andy,
Judith is one of our most experienced team members, actually celebrating 25 years with the team this month! It's great to hear that her expertise and approach were invaluable to you.
Many thanks for sharing your feedback online.
Team Grisdales
★★★★★ 5/5
GoogleGreat viewing with Rachel and excellent service and great advice so far
Niki · 26 August 2023
Agent replied · 21 June 2024
Hi Niki, thank you so much for taking the time to share your positive experience! We're thrilled to hear that you had a great viewing with Rachel and received excellent service along with valuable advice. We always strive to provide the best possible service to our customers, and your feedback is incredibly encouraging. If you have any more questions or need further assistance, feel free to reach out. We look forward to continuing to assist you in the future!
Thanks again,
Grisdales
★★★★★ 5/5
GoogleGreat service from friendly staff. The advice was useful and honest with my best interests as the main focus. Thanks to Robert Sunners.
Gillian · 23 June 2018
★★★★★ 5/5
GoogleFantastic service from Alison over the course of several years. Would highly recommend. By the far the best estate agent I have dealt with.
Greg · 22 June 2022
Agent replied · 21 June 2024
Good afternoon Greg,
Many thanks for your recommendation, it's a pleasure to have assisted you all these years and we look forward to many more to come.
Thanks again from Alison and the rest of Team Grisdales
★★★★★ 5/5
GoogleFriendly , happy to help in any way , excellent service .
Adam · 27 July 2023
Agent replied · 21 June 2024
Hello Adam ,
Thank you for taking the time to leave such a positive review! We're delighted to hear that you found our team friendly, helpful, and dedicated to providing excellent service. If there's anything else we can assist you with, please don't hesitate to let us know. We're always here and happy to help in any way we can.
Thanks again,
Grisdales
★★★★★ 5/5
GoogleAn excellent firm very efficient but always available. Good communicators and positive
Sheila · 27 July 2023
Agent replied · 21 June 2024
Hi Sheila,
Thank you for the positive review. We are thrilled to hear that you had a positive experience with Grisdales and have shared your comments with the team. If you ever need anything, don't hesitate to reach out to us. Thank you for choosing Grisdale!
★★★★★ 5/5
TrustpilotLetting
Lesley and Sarah have been fantastic guiding us through letting our property, I would definitely recommend Grisdales.
Brian · 17 February 2023
Agent replied · 13 June 2024
Hi Brian,
Thanks for your feedback and 5* recommendation. Lesley, Sarah and the rest of the team and thrilled to hear your recent experience with us was a good one. Please don't hesitate to get in touch with us if we can offer any further help.
Best of luck,
Grisdales
★★★★★ 5/5
GoogleEfficient, professional but with a personal touch. Pleasure to purchase with them.
Stephen · 22 June 2023
Agent replied · 21 June 2024
Hi Stephen,
We're thrilled to hear your feedback about your recent experience with Grisdales as a buyer. Thanks for taking a moment to leave us a review and best of luck with the new property.
Team Grisdales :)
★★★★★ 5/5
TrustpilotRented a property through the…
Rented a property through the Cockermouth office. Alison the senior letting negotiator was very helpful and process was simple and mainly completed online.
Simon · 5 April 2022
Agent replied · 13 June 2024
Hi Simon,
Thanks for taking a moment to leave us a great review. We really appreciate your recommendation and will be sure to let Alison that you found her expertise helpful.
We hope to see you some time in the future,
Team Grisdales
★★★★★ 5/5
TrustpilotReally helpful staff
Excellent service from the whole team sorting out renting a local property.
Fast response on any questions and always happy to help.
Mike · 10 March 2022
Agent replied · 13 June 2024
Hi Mike,
Many thanks for taking a minute to leave us such a great review. We're really pleased that you had a great experience with us and hope you will consider us for any future property plans you may have.
Best of luck in your new home!
Team Grisdales
★★★★★ 5/5
GoogleVery helpful no problems at all good staff
Anita · 27 July 2023
Agent replied · 21 June 2024
Good afternoon Anita,
Thanks alot for your review! We're delighted to hear that our staff were helpful and that your experience with us was smooth and problem-free. We appreciate your feedback and look forward to serving you in the future.
Thanks again,
Grisdales
★★★★★ 5/5
FacebookGot, my house through grisdales every thing was a smooth process and excellent from day one. All the girls and Lewis have been fantastic 😘
Lynsey · 6 March 2020
Agent replied · 22 October 2025
So pleased everything went well for you Lynsey and thanks for the lovely comments 😁
★★★★★ 5/5
GoogleAn excellent service Alison was a great help
Tim · 22 June 2020
★★★★★ 5/5
GoogleGreat experience. They are very thorough and fair to both Landlord and Tenant.
Mike · 22 June 2022
Agent replied · 21 June 2024
Thanks for your review Mike, we really appreciate your feedback.
Team Grisdales :D
★★★★★ 5/5
FacebookWe purchased our flat as a buy to let from Grisdales. The purchase went extremely smoothly with this experienced team and was completed in 5 weeks. We have the property on a fully managed let , the flat let within 3 days and we are very pleased with the overall package. Many thanks to all the girls.
Paul · 25 October 2019
★★★★★ 5/5
GoogleGreat service - The staff are always helpful and very friendly!
Lisa · 22 June 2022
Agent replied · 21 June 2024
We’re really pleased to read your positive feedback Lisa, thanks for sharing 😃 …
★★★★★ 5/5
GoogleHelpful, prompt to reply to queries
Ian · 17 October 2024
★★★★★ 5/5
FacebookDestiny very helpful, Grisdales get the job done!
Jane · 3 December 2019
Agent replied · 22 October 2025
Thank you Jane, we're really pleased at the speed the sale went through!
★★★★★ 5/5
GoogleExcellent balance between professionalism and friendliness. I would recommend to anyone as they take care to think of the little touches and made my experience very easy and enjoyable.
Anna · 22 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.