5/5
TrustpilotA very positive seamless experience
A very positive seamless experience. Jonathan was very helpful and on hand when ever needed. Brilliant customer service and very professional. Thank you Keenan’s.
Trusted Agent profile · Clitheroe, Lancashire
Keenans Estate Agents Clitheroe reviews
★★★★★
600 reviews across 2 platforms
4 Wellgate, Clitheroe, Lancashire, BB7 2DP
Part of Keenans Estate Agents, see every office.
Keenans Estate Agents's office in Clitheroe, Lancashire, at 4 Wellgate, is rated 4.3 out of 5 across 600 reviews on two platforms, including 95 Google reviews rated 4.4.
Reviews
Every review we hold for the Clitheroe office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKeenans are 5 stars
We sold our house with Keenans and they are a worth the 5 star review ! Simon we met first and gave the first impression of the company and it lasted with the full team until the day we moved
Agent replied · 20 January 2024
Tilly thank you for your kind words - much appreciated
5/5
TrustpilotBurnley’s Super Team
What a great team! The team at Keenan’s Burnley have been fantastic! From the outset and approaching them to sell my property they have been informative, professional and supportive. I have been liaising with Chloe in the Burnley office who has been with me every step of step of the way. Would highly recommend for anyone wishing to buy, sell or rent.
5/5
TrustpilotHouse Move before Christmas
Lewis Usher was extremely helpful throughout the purchase process, he understood my needs and importance to complete before Christmas and was easily reachable.
5/5
TrustpilotExcellent Work Emily & Kenans
Emily and the team at Kenans are very knowledgeable and have been very helpful throughout the long and complex sale. Wonderful experience!!!
5/5
TrustpilotPaula at Keenans
Paula was very accommodating and made us feel nice and relaxed during our viewings, and answered any questions competently and comprehensively. Thanks Paula!
5/5
TrustpilotWould highly recommend Keenans Estate…
Would highly recommend Keenans Estate agents! Liam who handled the purchase of our property was amazing, he gave us regular updates and chased the lawyers to get everything over the line. I hope his hard work doesn’t go unnoticed by his team and bosses as it certainly doesn’t go unnoticed by his clients, huge thanks again Liam you went above and beyond and we are so grateful of your hard work.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. David made the whole process very very easy and I would reccomend him and Keenans everytime !
5/5
TrustpilotGreat team
I have been working with Keenans for a while. I have been dealing directly with Simon, Matt, George and Kayleigh. They are very efficient team, always up to date with sale progression and they understand client’s needs. Great team.
Agent replied · 20 January 2024
Thank you for your kind words Martin - we look forward to working with you again in the future
5/5
GoogleWhat a brilliant company, from the phone call booking the valuation with Johnathon to Richard coming to see us! They were brilliant, we have not yet decided to sell but nothing was too much trouble for them. just wanted to say how …
2/5
GoogleWe had a pretty poor experience dealing with this company whilst buying a house. One man was very rude during our initial enquiries/bids, and then once we had a bid accepted we were told by the vendor that they were being hounded by Keenans to accept an offer off someone else. Thankfully they resisted this pressure. For the 3 months that the sale was going on, I had 2 calls. Once immediately after our bid was accepted, and once on the day of completion. Not a single update on any progress throughout the whole process. Not even a congratulations when we picked up the keys, we were just rudely asked for ID.
1/5
TrustpilotCompletely unhelpful and wasting time
They are not well organised and fully trained to do that job. I had few viewing of some properties based at Burnley with them .Finally I liked one of them and was going to rent it. I spoke to KEENANS ESTATE AGENT to sort out that , a lady who’s answered me said “ we need to talk to the landlord and will let you know “ . Although that scenario was a bit ridiculous but I accepted. THEN I HAVE NEVER RECEIVED ANY RESPONSE FROM THEM AND WHENEVER TRYING TO CONTACT THEIR NUMBER NO ONE ANSWER. Poor service!!Do not waste your time with them please.
1/5
TrustpilotAVOID- SWINTON BRANCH !!!!!!!!!!!!!!!!
If I could give 0 stars I would! What an absolute shambles of an 'Estate agent' nobody seems to have a clue what they're doing. If you're lucky enough to speak to somebody (or unlucky enough) don't expect literally any level of competence or customer service. 'Manger' doesn't care if sales fall through, Sales progression have no idea where sales are up to, and negotiators couldn't negotiate a p!ss up in a brewery.
5/5
TrustpilotExcellent Customer Service from the…
Excellent Customer Service from the time arranging a viewing to the offer being accepted. Thank you Laurence for all your help
5/5
TrustpilotReally impressed with Chloe Mcloughlin
Really impressed with Chloe Mcloughlin. Although we’re still in the sales process, we feel confident that our sale will conclude satisfactorily. She is pleasant, knowledgeable and always attentive to enquiries and questions. The Swinton team are fab.
Agent replied · 20 January 2024
Thank you for your lovely feeback Alan - we will be sure to pass this on to Chloe
5/5
TrustpilotGreat communication and efficient service
Callum at Keenan’s has kept us fully informed and up to date throughout the process of renting out our property. We had a bad experience with a previous agent and Keenan’s have really put our minds at ease. Looking forward to working with them.
5/5
TrustpilotFantastic service and support in a what…
Fantastic service and support in a what can be difficult process. Terri has kept me in mind and personally selected houses I may like. She she been there to discuss properties and help me with my purchase. Richard has viewed a number of properties with me and given me a variety of information in relation to each unique home. Service is fast, personal and caring. Thank you all.
5/5
TrustpilotFrom day one they was very helpful…
From day one they was very helpful always kept me updated with the progress of the sale I dealt with a nice young lady called Emily and nothing was to much trouble if I called Emily she was there I would recommend Keenans to anybody many thanks.
5/5
TrustpilotKeenans
Keenans were professional and efficient from the very start. The gentleman who did our evaluation was very professional and knowledgeable and made me feel that our house would be in safe hands. The communication was always excellent and we were able to talk to a designated sales person whenever we needed to. I felt like we received a personalised service and we were always treated professionally.
5/5
TrustpilotJohnathan Burry at Keenan’s estate…
Johnathan Burry at Keenan’s estate agent provided an excellent valuation and service. Thank you Johnathan Mr and Mrs Benmore
5/5
GoogleMax pro-actively called us to let us know about a property that was new to the market. He managed to arrange a viewing for us later that day however, it was too large for us but great service nonetheless.
5/5
TrustpilotMany thanks to Emily for her services…
Many thanks to Emily for her services and her persistence in prodding solicitors to move things on
5/5
TrustpilotElla at Keenan's Accrington has been excellent.
We have just bought a house through Keenans, Accrington, All the staff have been very helpful and polite. Ella in particular has been most helpful, phoning on a regular basis whenever there's an update and often just to check in and make sure we were ok with the process and answer any questions we had. Would highly recommend. *****
5/5
TrustpilotPolite and courteous
The staff were polite, helpful and courteous. Jonathan was a pleasure to speak to over the phone.
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