5/5
GoogleVictoria took much time and effort to progress the sale of our flat- thank you
Agent replied · 19 January 2024
Thank you for your review Catherine! Hope to work with you again in the future. All the best Clifton CJ Hole Team
Trusted Agent profile · Clifton
Verified
CJ Hole Clifton reviews
★★★★★
430 reviews across 5 platforms
161 Whiteladies Road, Clifton, BS8 2RF
Part of CJ Hole, see every office.
CJ Hole's office in Clifton, at 161 Whiteladies Road, is rated 4.7 out of 5 across 430 reviews on five platforms, including 375 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
375
Reviews on Google
This office
1
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
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9
Reviews on Trustpilot
This office
44
Reviews on allAgents
This office
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
About CJ Hole Clifton
First established on Park Street in 1867, CJ Hole are still well-known within Clifton over 150 years later. Having recently relocated to an expansive new corner office, CJ Hole Clifton is located between the sought-after Clifton and Redland areas of central Bristol. The office relocation brings with it new Managing Director, Chris Hill, a member of both the National Association of Estate Agents (NAEA) and the Association of Residential Lettings Agents (ARLA), and his experienced specialist team boasting over 75 years combined estate agency experience within the Bristol area. Lifelong Bristolian, Chris is passionate about property and runs a total of eight offices across the city. Specialising in residential sales and lettings along with a dedicated property management service, the highly motivated and successful team here at CJ Hole Clifton offer extensive expertise across the local property market. So whatever your requirement, from sales, lettings and property management, or the sale and purchase of land, new homes and potential development opportunities, please do get in touch - our knowledgeable team are happy to help.
Awards
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Clifton office, from every platform, shown as written. First names only.
Google5/5
GoogleA really good experience - Victoria was so nice and helpful and always quick to respond to any queries.
Agent replied · 5 August 2023
Thank you for your lovely review Amy! Many thanks Clifton CJ Hole Team
5/5
GoogleVictoria was very helpful in getting the sale completed.
Agent replied · 14 March 2024
Thank you Jo for your review! we really enjoyed working with you. Wish you all the best in your new home. Many thanks CJHole Clifton Team
5/5
GoogleSuch a positive experience with C J Hole! It's impressive that they managed to complete everything in under 6 weeks. Great teamwork all, especially Geena and James! Thank you
4/5
GoogleBoth Colin and Beth-Anne were very helpful in dealing with the recent let of my flat. Thanks for great service
Agent replied · 1 June 2023
Thank you for taking the time to give us a review Mike, really appreciated - Cj Hole Team.
5/5
GoogleJames and Victoria at the Clifton office provided great service with responsive and good communication to secure my new property. Thankyou to the team at Clifton office.
5/5
GoogleEverybody at CJ Hole Clifton was excellent, always friendly and happy to help, especially Victoria & James, thank you both for your support during the buyer's journey.
Agent replied
Thank you so much Pablo! Wish you all the best in your new home. The CJ Hole Clifton Team
5/5
GoogleThe team at CJHole were very committed to achieving a sale of our city centre flat, despite the first buyer pulling out and it taking longer than anticipated to get to a successful sale. We are grateful for the professionalism and support of the team, and their persistence - we would definitely recommend them.
Agent replied · 9 April 2024
Thank you very much for your lovely review! We really enjoyed working with you and wish you the very best. Many thanks CJ Hole Clifton Team
5/5
allAgentsWould highly recommend C J
Would highly recommend C J Hole after using several Estate Agents in Bristol to set up a tenant, I found them by far the most efficient and professional. Rachel and Kirsty kept me informed throughout and were extremely helpful and courteous. Will definitely be using them again.
5/5
allAgents"Would highly recommend C J..."
Would highly recommend C J Hole after using several Estate Agents in Bristol to set up a tenant, I found them by far the most efficient and professional. Rachel and Kirsty kept me informed throughout and were extremely helpful and courteous. Will definitely be using them again.
5/5
allAgentsFirst time property rental
As a first time rental property owner who does not live locally, I have really appreciated the help and guidance from the staff at CJHole. Their experience was invaluable to a rookie. Special thanks to Rafal Lunitz who very quickly sorted out teething problems for me. He consulted me at each step, proposing several possible solutions and then kept me fully informed. Happy to recommend CJHole rental service.
5/5
allAgents"First time property rental..."
As a first time rental property owner who does not live locally, I have really appreciated the help and guidance from the staff at CJHole. Their experience was invaluable to a rookie. Special thanks to Rafal Lunitz who very quickly sorted out teething problems for me. He consulted me at each step, proposing several possible solutions and then kept me fully informed. Happy to recommend CJHole rental service.
1/5
GoogleTerrible experience! Would not recommend! If you want to live at one of their properties be prepare to be frustrated and complain multiple times, with nothing being done. I have been at their property for about 2 months now and my wifi is still giving me issues. I have had to complain multiple times for them to even acknowledge the problem then another 2 weeks before someone checked it out and its been more than a month now and am still having issues. Furthermore, other issues that I have registered a complain about haven’t been resolved, even when i have spoken to a representative and told them that this needs to be replaced but nothings been done. Lastly they don't keep the tenants updated about the facilities in the room, such as how the oven is suppose to work, as it need to be opened a certain way to work but no i found that out from a friend after she emailed and called cj hole a couple times. Another example being the heaters only working a couple hrs a day, thats fine but we weren't told about that until about a week ago? Im not sure how they expect to know.
Agent replied
Hi Mahek, We’re really sorry to learn of your dissatisfaction. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and improve our services if and where it is needed. We are keen to speak with you to better understand and hopefully address your concerns so if you would like to call or email us (0117 9232 888 (Option 3) / clifton@cjhole.co.uk) we’d love to hear from you. Kind regards, Emily
5/5
GoogleJames and Josh were excellent throughout the sales process and Victoria was tenacious in getting it over the line. Thank you!
Agent replied · 30 April 2023
Thank you very much Tim for your review! We really enjoyed working with you, wish you all the best in the future.
5/5
GoogleFinding a house can be tricky at the best of times but CJ Hole and in particular Ellie Hammond made the whole process much easier, guiding us through each step and doing all she could to make sure we got the house we wanted. She was a saviour in what otherwise would've been a very stressful situation. Can't recommend her enough. 10/10 customer service.PositiveQuality, Professionalism, Value
5/5
GoogleWant to say a huge thank you to Ciaran for coming out so quickly to let me back into my flat! I locked myself out and when I couldn’t get through to property management line, so I rang the rentals line. The customer service was EXCEPTIONAL and he got here so quickly! Thank you so much!
5/5
GoogleWant to say a huge thank you to Ciaran for coming out so quickly to let me back into my flat! I locked myself out and when I couldn’t get through to property management line, so I rang the rentals line. The customer service was EXCEPTIONAL and he got here so quickly! Thank you so much!
1/5
GoogleThey do not know how to manage a building. When I checked in for the first time in one of their buildings, the freezer door was broken, the oven didn't work and the shower floor was broken. If you need something to be fixed it will take more than a month for it to be fixed. They don't keep the tenants updated either. They do not keep the building clean. Overall awful.NegativeResponsiveness, Quality, Professionalism
Agent replied · 26 June 2024
Dear Rocio, we’re really disappointed to hear that you were not satisfied with your experience at CJ Hole. We appreciate customer feedback (good or bad) as it gives us an opportunity to review and improve our services if, and where it is needed. In order for us to further understand your dissatisfaction we would be keen to hear from you directly to learn more about your experience and address your concerns. If you would like to call or email us on (0117 9232 888 / bishopstonpm@cjhole.co.uk), we would very much welcome your correspondence. Kind Regards, Ellie Bardwell - Head of Lettings Co-Ordination
5/5
GoogleTi was incredibly helpful at the viewings and super kind and friendly. Even though the process of finding a home can be very stressful, it was very straightforward with CJ Cole lettings.
Agent replied · 7 February 2025
Thanks for the Five Stars Salma, we really appreciate you taking the time to rate our service, Ti will love the feedback!
5/5
GoogleI have been very impressed with the work CJ Hole have done to let my property especially just before Xmas when the market is quite. The work the guys did to market and complete the contracting and inventory were second to none getting me the asking price. Many thx will use you again. Regards Mike Leddra
Agent replied · 14 December 2023
Mike thank you for taking the time to write a review! The team really appreciates your feedback and we are glad you are impressed! We aim to please!
5/5
GoogleThanks again for your help Victoria - professional and efficient service throughout.
Agent replied · 6 September 2023
Thank you for your lovely review Tom! Many thanks CJ Hole Clifton Team
5/5
GoogleCH Hole (Bishopton branch) manage multiple properties of mine and have always had a good experience, both sale-purchase and letting services. Jess in letting renewals has been especially helpful in agreeing my tenancy renewals with the tenants with efficient and professionalism.
Agent replied · 3 December 2024
Thank you Sid, we appreciate your feedback. Jess will love the fact that you took the time to rate our service with a Five Star Review!
5/5
GoogleExcellent support to get house ready for advertising and sourcing of potential tenants. I particularly liked the adjustable contract arrangements so could pick and choose the services needed and clear costings adjusted appropriately. Exeedingly keen and helpful staff who kept us informed at all stages.Will use again.
Agent replied · 22 May 2024
Thank you for the Five Star Review Alan, we really appreciate your feedback.
5/5
GoogleGreat experience. Colin was mega 🙌🏼 thanks for making it so easy …
Agent replied · 4 July 2023
Thanks Flora for taking the time to give Colin a review, much appreciated - Cj Hole Team
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Questions about CJ Hole Clifton
Has CJ Hole won any awards?
Yes. In The Trusted Agent 2026 awards: CJ Hole, Clifton won Gold.
Want CJ Hole Clifton to help?
Tell us what you need and we'll pass your enquiry to CJ Hole Clifton and up to three other top-rated agents near Clifton.
