Trusted Agent profile · Clifton

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CJ Hole Clifton reviews

★★★★★ Excellent

430 reviews across 5 platforms

161 Whiteladies Road, Clifton, BS8 2RF

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CJ Hole's office in Clifton, at 161 Whiteladies Road, is rated 4.7 out of 5 across 430 reviews on five platforms, including 375 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

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4.7 / 5

375

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Trustpilot logo

9

Reviews on Trustpilot

This office

allAgents logo

44

Reviews on allAgents

This office

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About CJ Hole Clifton

First established on Park Street in 1867, CJ Hole are still well-known within Clifton over 150 years later. Having recently relocated to an expansive new corner office, CJ Hole Clifton is located between the sought-after Clifton and Redland areas of central Bristol. The office relocation brings with it new Managing Director, Chris Hill, a member of both the National Association of Estate Agents (NAEA) and the Association of Residential Lettings Agents (ARLA), and his experienced specialist team boasting over 75 years combined estate agency experience within the Bristol area. Lifelong Bristolian, Chris is passionate about property and runs a total of eight offices across the city. Specialising in residential sales and lettings along with a dedicated property management service, the highly motivated and successful team here at CJ Hole Clifton offer extensive expertise across the local property market. So whatever your requirement, from sales, lettings and property management, or the sale and purchase of land, new homes and potential development opportunities, please do get in touch - our knowledgeable team are happy to help.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Clifton office, from every platform, shown as written. First names only.

5/5

Google

Luke and the team at CJ Hole were brilliant throughout the sale of our property. The frequent phone calls and updates kept us reassured throughout the whole process. We appreciated Luke's perseverance through what became quite a testing sale at times. After working with a few other Estate Agents in Bristol over the last couple of years, I can't stress enough how much I would recommend these guys. We put our complete trust in them and it paid off. Thanks again Luke and to all who helped us along the way.PositiveResponsiveness, Professionalism, Value

Nicola · 26 June 2021

5/5

Google

The team at CJ Hole, Clifton (in particular Marcus and Luke) have been brilliant when selling my very niche and quirky property. At all stages they have made me feel involved and been fantastic communicators. I had previously used another well known estate agent in Bristol who were the polar opposite. From experience, I can therefore wholeheartedly recommend CJ Hole, Clifton to sell your home. They have gone above and beyond! I would go so far as to say, the perfect estate agent.PositiveResponsiveness, Quality, Professionalism

Sophie · 13 June 2021

1/5

Trustpilot

Terrible service

Terrible service! They tried to rent a flat to my Son that they had misadvertised.They wouldn't allow him to view the flat because of Covid even though the flat was empty. The property was supposed to have had a new kitchen fitted, it clearly hadn't, the worktops around the sink were rotten, the cooker and surrounding surfaces were covered in grease, the whole property hadn't been cleaned! Something I'm sure should have been done because of Covid. There were more serious issues which really made the property uninhabitable. My Son contacted CJ hole and there reply was "well it's got nothing to do with us". We contacted the Buildings ombudsman and then contacted CJ hole again, informing them of our actions!. They were a bit more helpful after that!. It took over a month for my Son to get his money back. It is shocking that a large company like CJ Hole will try and rent someone a property in such a poor and potentially dangerous condition!. Shame on them!

Darren · 9 June 2021

5/5

Google

We were very impressed with CJ Hole’s service from the start. Kevin visited our home and it was clear that he was genuinely interested in selling it. His friendly demeanor and professionalism set him apart from the other estate agents that we had met. We ended up having a very long chain with various disruptions along the way but Kevin, Bonnie, and Justin always kept us in the loop and went above and beyond to keep our move progressing. Their high level of competence and efficiency was much appreciated. We will certainly use Kevin and his team in the future and have already recommended him to friends.PositiveQuality, Professionalism

James · 8 June 2021

5/5

Google

We first approached CJ Hole Clifton in Dec 2019 and sold our property just before the pandemic. Unfortunately the deal fell through due to lockdown. We had a few difficult months following that but managed to sell at the end of summer 2020. Despite a very long road to exchange and completion, Marcus and Luke (and the wider team) have been excellent at representing us, chasing the relevant parties and have communicated frequently and transparently. They have strong local knowledge and an impressive insight into the market and wider situation throughout Covid. Recommended to and used by our neighbours as a result. Thanks!PositiveResponsiveness, Quality, Professionalism, Value

Matt · 7 June 2021

5/5

Google

I couldn't agree more with all the wonderful reviews left here. When moving into our new rental property, CJ Hole Clifton have been available to help us at every turn. Ellie helped to arrange viewing of the property and was really understanding when we brought up some DIY fixes within the proerty. Once moved in, we have been very well looked after by Rafal - our property manager - who is AMAZING! Our email communication is always straight forward and any concerns dealt with quickly and efficiently. CJ Hole are definately THE BEST lettings agent we have ever used. I really value the honesty and integrety of this company and will always highly recommend them to anyone looking to work with CJ Hole Clifton.PositiveResponsiveness, Professionalism

Sheila · 31 May 2021

5/5

Google

Great team. James secured an offer at the asking price within a week and Victoria diligently managed the sale process.

Gavin · 11 March 2024

Agent replied · 14 March 2024

Thank you for your lovely review Gavin! We have enjoyed working with you across all sales! Many thanks James, Josh, Geena, Victoria, Colin & Phoebe

5/5

Google

I highly recommend CJ Hole! Colin and Emma have been extremely supportive during a tenancy process. Finding a new place could be quite a stressful process, but both of them handled everything very professionally and most of all spared time to listen to my individual needs, which I find quite rare in our busy everyday life. I can not thank them enough! The overall process was also easy to follow and I felt guided on every step from start to finalising the contract! Very reliable services, five star rating :-)

Lubomira · 22 May 2023

Agent replied · 10 May 2023

Thank you Lubomira for taking the time to give us a review, its very much appreciated - Cj Hole Team

5/5

Google

Many thanks to Marcus, Luke & the team for the efficient & professional marketing of my flat, which sold very quicky through their efforts. The communication throughout was faultless & I would particularily like to thank Amber who acted as intermediary between me & my buyer. This was very reassuring & smoothed many wrinkles between solicitors. It is an excellent, unexpected service for which I was most grateful. With so many estate agents to choose from I would not hesitate to recommend CJ Hole Clifton.

Jennie · 24 April 2021

5/5

Google

Luke and the team at CJ Hole were brilliant throughout the sale of our property. The frequent phone calls and updates kept us reassured throughout the whole process. We appreciated Luke's perseverance through what became quite a testing sale at times. After working with a few other Estate Agents in Bristol over the last couple of years, I can't stress enough how much I would recommend these guys. We put our complete trust in them and it paid off. Thanks again Luke and to all who helped us along the way.

Nicola · 30 March 2021

5/5

Google

The team at CJ Hole, Clifton (in particular Marcus and Luke) have been brilliant when selling my very niche and quirky property. At all stages they have made me feel involved and been fantastic communicators. I had previously used another well known estate agent in Bristol who were the polar opposite. From experience, I can therefore wholeheartedly recommend CJ Hole, Clifton to sell your home. They have gone above and beyond! I would go so far as to say, the perfect estate agent.

Sophie · 30 March 2021

5/5

Google

Many thanks to Marcus, Luke & the team for the efficient & professional marketing of my flat, which sold very quicky through their efforts. The communication throughout was faultless & I would particularily like to thank Amber who acted as intermediary between me & my buyer. This was very reassuring & smoothed many wrinkles between solicitors. It is an excellent, unexpected service for which I was most grateful. With so many estate agents to choose from I would not hesitate to recommend CJ Hole Clifton.

Jennie · 30 March 2021

5/5

Google

We first approached CJ Hole Clifton in Dec 2019 and sold our property just before the pandemic. Unfortunately the deal fell through due to lockdown. We had a few difficult months following that but managed to sell at the end of summer 2020. Despite a very long road to exchange and completion, Marcus and Luke (and the wider team) have been excellent at representing us, chasing the relevant parties and have communicated frequently and transparently. They have strong local knowledge and an impressive insight into the market and wider situation throughout Covid. Recommended to and used by our neighbours as a result. Thanks!

Matt · 30 March 2021

5/5

Google

The service we have received from Rafal Lunitz is five stars. Since he took over as our property manager, things have run very smoothly. When he started, he tied up all the loose ends his predecessors started and had fallen to the wayside. Rafal’s customer service skills are exceptional. He is always helpful, responsive and keeps everyone updated. We don’t need to chase up on jobs because he is very much on top of it and follows through. He is knowledgeable and impartial in the advice he gives and is very personable. Having gone through a few disappointing property managers, we found it refreshing to have Rafal, as he is an excellent property manager.

Diana · 30 March 2021

5/5

Google

I chose CJ Hole to act as agents for a family probate property on Cranbrook Road, Redland. From instruction to completion it was a masterclass in how estate agents should perform. Tim was enthusiastic, realistic and informed throughout the marketing process with a clear and successful strategy. Marcus showed outstanding skills in achieving a fair sale price to a qualified buyer and sourcing solutions at every step. Kim demonstrated how supremely expert she is at progressing the sale with composure and experience. The whole team involved in forming property details and keeping me informed were friendly, efficient and professional. As an ex-estate agent myself I have seen some of the best and worst organisations and can say without reserve that CJ Hole really impressed me and the family and I would exclusively use them for any future property needs.

Sarah · 30 March 2021

5/5

Google

I have just endured a rather protracted flat sale and I can honestly say that without C J Hole, I might have gone quite mad. They have been consistently friendly, funny, wise and efficient. Every call answered promptly, every e-mail responded to and lots of energy expended chasing solicitors, builders and surveyors on my behalf. I drank them dry of coffee, had a couple of shouting fits when I needed them and dropped in whenever I needed to get a sensible opinion. They also helped me communicate with my buyers, exchanging useful information without always going via the solicitors. Right from the outset, they got me 22 viewings in 3 days and an excellent sale price. Where they really earned their keep though was the constant support and encouragement to shepherd me through the quagmire of what followed. It made a huge difference to feel that you weren't on your own just because the sale had been agreed. I would use them again without hesitation. I'm in no rush to ever sell again, but I will miss the free coffee......

Ruth · 24 April 2023

Agent replied

Thank you so much for your wonderful review, Ruth! We really enjoyed working with you and wish you all the best in the future. The Clifton CJ Hole Team

5/5

Google

Big thumbs up to Lucy of the Clifton Branch for always being on top of any issues, attentive to needs and exceptionally fast response!

Gavin · 25 September 2025

Agent replied · 29 September 2025

Thanks Gavin for the Five Stars! Lucy and the Team really appreciate the feedback.

5/5

Google

Great service from start to finish - Victoria their Sales Progressor went the extra mile to get our purchase over the line.

Jamie · 20 April 2025

5/5

Google

I recently sold my place using the Clifton team and they were great from start to finish. Thank you James, Josh, Geena and Victoria for your efforts.

Rhys · 13 June 2023

Agent replied · 4 July 2023

Thank you for your lovely review Rhys! From the CJ Hole Clifton Team

5/5

Google

FYI if you're looking for an estate agent team to guide and support you through the buying and selling process then Marcus, Luke and their colleagues come highly recommended. Throughout they kept us fully updated and when needed went the extra mile in order to help remove barriers to both our sale and purchase (even though the latter was through another estate agent). Friendly, positive and always happy to answer any queries or concerns.PositiveResponsiveness, Professionalism

Matt · 20 July 2021

5/5

allAgents

I chose CJ Hole to act as

I chose CJ Hole to act as agents for a family probate property on Cranbrook Road, Redland. From instruction to completion its was a masterclass in how estate agents should perform. Tim was enthusiastic, realistic and informed throughout the marketing process with a clear and successful strategy. Marcus showed outstanding skills in achieving a fair sale price to a qualified buyer and sourcing solutions at every step. Kim demonstrated how supremely expert she is at progressing the sale with composure and experience. The whole team involved in forming property details and keeping me informed were friendly, efficient and professional. As an ex-estate agent myself I have seen some of the best and worst organisations and can say without reserve that CJ Hole really impressed me and the family and I would exclusively use them for any future property needs.

Sarah · 7 April 2020

5/5

allAgents

"I chose CJ Hole to act as..."

I chose CJ Hole to act as agents for a family probate property on Cranbrook Road, Redland. From instruction to completion its was a masterclass in how estate agents should perform. Tim was enthusiastic, realistic and informed throughout the marketing process with a clear and successful strategy. Marcus showed outstanding skills in achieving a fair sale price to a qualified buyer and sourcing solutions at every step. Kim demonstrated how supremely expert she is at progressing the sale with composure and experience. The whole team involved in forming property details and keeping me informed were friendly, efficient and professional. As an ex-estate agent myself I have seen some of the best and worst organisations and can say without reserve that CJ Hole really impressed me and the family and I would exclusively use them for any future property needs.

Sarah · 7 April 2020

5/5

Google

I had a viewing with Sam yesterday and she was fantastic! She was charming, friendly and very knowledgeable of the property, the owner, the current tenants, etc. She answered my questions with confidence and allowed me time to make a video for my partner. I really enjoyed the viewing with her; she's a great estate agent! Thanks so much for your time Sam!

Andrea · 20 March 2024

Agent replied · 22 March 2024

Loving this Five Star review Andrea! Thanks for taking the time to write it and to give Sam such positive feedback! Reviews like this encourage the Team to continue to provide our great service.

5/5

Google

Victoria was very helpful in moving things forward in a sale and asking for updates from the solicitors. Great at explaining the process 😊 …

Julia · 4 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about CJ Hole Clifton

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Clifton won Gold.

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