Trusted Agent profile · Clifton
Verified
★★★★★
430 reviews across 5 platforms
161 Whiteladies Road, Clifton, BS8 2RF
Part of CJ Hole, see every office.
CJ Hole's office in Clifton, at 161 Whiteladies Road, is rated 4.7 out of 5 across 430 reviews on five platforms, including 375 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
375
Reviews on Google
This office
1
Reviews on Facebook
This office
1
Reviews on The Trusted Agent
This office
9
Reviews on Trustpilot
This office
44
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
First established on Park Street in 1867, CJ Hole are still well-known within Clifton over 150 years later. Having recently relocated to an expansive new corner office, CJ Hole Clifton is located between the sought-after Clifton and Redland areas of central Bristol. The office relocation brings with it new Managing Director, Chris Hill, a member of both the National Association of Estate Agents (NAEA) and the Association of Residential Lettings Agents (ARLA), and his experienced specialist team boasting over 75 years combined estate agency experience within the Bristol area. Lifelong Bristolian, Chris is passionate about property and runs a total of eight offices across the city. Specialising in residential sales and lettings along with a dedicated property management service, the highly motivated and successful team here at CJ Hole Clifton offer extensive expertise across the local property market. So whatever your requirement, from sales, lettings and property management, or the sale and purchase of land, new homes and potential development opportunities, please do get in touch - our knowledgeable team are happy to help.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Clifton office, from every platform, shown as written. First names only.
5/5
GoogleA really professional service. Efficient, energetic and eager to help. Their attention to detail is of the highest order and their team are swift to sort any potential problems well before they become actual problems. I would recommend this firm without hesitation.
Thank you for taking the time to rate our service Seamus, we appreciate the feedback.
5/5
GoogleGreat service from start to finish- Victoria was always helpful and prompt with handling any queries for the sale of my property. Excellent communication from the whole team - I highly recommend
Thank you Emma for your lovely review. We really enjoyed working with you and wish you all the best. Many thanks Clifton CJ Hole Team
5/5
GoogleReally enjoyed working with this team! James has nice smile, and always patient with all the questions. Victoria surprised me with how efficient she is the way she handles the communication fuss between two parties. A big thank you!
Thank you for your lovely review! We really enjoyed working with you. Wish you the best in your new home. Many thanks Clifton CJ Hole
5/5
GoogleExcellent experience with CJ Hole in Clifton. I sold a flat remotely and they were incredibly helpful with logistics. A particular mention to Victoria Grantham who was extremely proactive in progressing the sale. Thank you!
Thank you for your lovely review Graham! We enjoyed working with you. Wish you all the best CJ Hole Clifton Team
5/5
GoogleVictoria our sales progressor was excellent. We were at the bottom of a difficult chain but Victoria was so helpful at moving things along and keeping us in the loop. Thanks also to Colin for helping with the viewings. We’d definitely recommend CJ Hole Clifton.
5/5
GoogleWe just sold an apartment in Bristol using CJHole. The sale was incredibly long and protracted. Without Victoria, I'm not sure it would ever have completed. She was fantastic at following up with all parties.
Thank you Una for your review! We enjoyed working with you. Many thanks CJ Hole Clifton Team
5/5
GoogleIt has been an absolute prleasure to work with James, Josh and Alex from CJ Hole. Desite very difficult case, seling a flat in a hight-rise building, they have done a wonderful job! The enitre process was well coordinated from day 1. Thank you again for all your efforts!
Thank you so much for your lovely review! We wish you all the best in the future. The CJHole Clifton team
5/5
GoogleVictoria and Tegan have been very prompt and professional
5/5
GoogleSkye from CJ Hole has been amazing in handling our property management needs. She’s professional, efficient, and incredibly attentive. Every interaction with her has been smooth and stress-free :)
A glowing review, thank you Frankie. "Professional, efficient, attentive" etc are all words we're glad to see in our reviews. We appreciate your feedback and the Five Stars. CJ Hole Team
5/5
GoogleAn absolite first class service and aftercare Victoria Grantham
Thank you Stephen for your lovely review! Best wishes Clifton CJHole Team
5/5
GoogleCJ Hole Clifton were excellent throughout the sale of my flat. From the initial consultation and getting the flat on the market, through to completing the sale. Everything was slick from start to finish and I was always kept informed throughout the process. Highly recommend CJ Hole!
Thanks so much Rich. It was a pleasure working with you. We hope you have settled into your new home well.
5/5
GoogleCJ Hole staff especially Victoria Grantham was very helpful. Victoria saved my time and provided great information and coordination.
1/5
TrustpilotThink before signing
As per our previous conversation, as on the day rental payment was taken, i received the key and was supposed to move in, the house was in an unlivable condition. House Condition. 1. The kitchen was uncarpeted 2. There were tools and rubbish in the whole area of the property 3. The whole house was in a very dusty & dirty condition; all over the wall, the floor, the sink, and bathroom. They wouldn't allow me to view the flat because of Covid even though the flat was empty.
5/5
GoogleI don't usually write reviews but after receiving such a fantastic experience from CJ Hole and in particular Ben Chapman I felt I needed to share. Ben made the whole experience from start to finish and absolute breeze. He made me aware of everything I needed to do, he took care of everything, created a brilliant brochure of my place with some great photos and finally (and most importantly) found some great tenants. A massive thanks to Ben and the team for making this experience so easy and straightforward. Would highly recommend!
5/5
GoogleRebecca and the team at CJ Hole did their utmost to assist me in a smooth and swift purchase. Everyone I've dealt with has been friendly, efficient and good humoured which has made a stressful process much easier to navigate. Thank you so much.PositiveResponsiveness, Professionalism
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
1/5
GoogleThis is The worst agency I’ve been dealing with my entire life. It takes 10 months (months!!!) to fix the leaking roof. It leaks to the point that we have buckets to catch the water when it rains. There’s no attempt for the compensation for these conditions. The problems with the roof have been hidden from us from the beginning, the walls were just painted over and there was no way to know about the defect at the viewing. Julian- CJHole agent even mentioned about that in his two emails. Then someone else from the agency said that it was a misunderstanding and they didn’t know about the leaking roof… the repairs include taking off the rooftop terrace which was the main feature of the apartment. In a nutshell- this is a scam. They’re renting apartments that don’t meet basic living standards. Don’t trust the ‘renowned, big reliable agency’ if you don’t want to end up in non-living conditions, pay a lot of money for an apartment that is definitely not up to standards.
We’re sorry you feel this way and for the issues you’ve experienced. We are in regular communication with you and are doing our best to address the issues you’ve raised both with the landlord and the other third parties involved and are committed to abiding by our independently regulated redress scheme processes for you. We hope that by us working together on the issues you’ve raised that we can change your feelings and find a reasonable solution for all parties involved.
5/5
GoogleVery pleased with CJ Hole. Victoria did a good job progressing the purchase of our property and generally looking after our interests.
Thank you David for your lovely view! We wish you all the best. Many thanks CJHole Clifton Team
5/5
GoogleOur sale was a long drawn out affair, largely because of the purchaser's solicitor. However Victoria and the CJH team dis a really good job and we have no hesitation in giving them 5 stars. Well done guys, and thanks again.
Thank you so much Stephen! The CJ Hole Clifton Team
5/5
GoogleAs a potential purchaser on a number of properties, we had dealings with a few Estate agents in the area, one of which we will be loathe to ever encounter again. So to meet Josh and experience the friendly, professional, efficient service he and the team at CJ Hole offered was a breath of fresh air. My faith in the profession has been restored and I believe CJ Hole have been the consummate example of what you look for when buying or selling a house. I wouldn’t hesitate to recommend them and will most definitely use them in the Future to market my property.
Rachel, thank you so much for your lovely review! We wish you all the best and hope to work with you in the future. Best, Clifton CJ Hole Team
5/5
GoogleMy husband and I just recently moved to Bristol from South Africa for my husband's work. Being so new to Bristol and the UK property market we found ourselves quickly overwhelmed and very panicked. We ended up going to CJ hole and were absolutely amazed at how helpful the team was. From getting us plenty of viewings, to guiding us on how to submit offers and eventually securing us a place. Thank you CJ Hole and Colin for all of your help and constant communication. You guys rock!
Thank you Sarah for taking the time to write us a lovely review! We hope you will both be happy in your new home - Welcome to Bristol! - Cj Hole Team
5/5
GooglePrompt and accurate valuation and good promotion. Most impressive of all, though, was Victoria's work at progressing a potentially complex sales process with diligence and care. Would use again.
Hi Neil, Thank you so much for your review! We really enjoyed working with you. Wish you all the best Clifton CJ Hole Team
5/5
GoogleThe team at CJ Hole Clifton have been professional & enthusiastic, especially Josh, James & Victoria. Always available by phone & email, as promised. You always acted in our best interests with sale & purchase. Thank you all.
Thank you very much for your lovely review, we have enjoyed working with you. Wish you all the best in the future. Many thanks CJ Hole Clifton Team
5/5
GoogleThe team at CJ Hole Clifton have been professional & enthusiastic, especially Josh, James & Victoria. Always available by phone & email, as promised. You always acted in our best interests with sale & purchase. Thank you all.
Thank you very much for your lovely review, we have enjoyed working with you. Wish you all the best in the future. Many thanks CJ Hole Clifton Team
5/5
GoogleThe service we have received from Rafal Lunitz is five stars. Since he took over as our property manager, things have run very smoothly. When he started, he tied up all the loose ends his predecessors started and had fallen to the wayside. Rafal’s customer service skills are exceptional. He is always helpful, responsive and keeps everyone updated. We don’t need to chase up on jobs because he is very much on top of it and follows through. He is knowledgeable and impartial in the advice he gives and is very personable. Having gone through a few disappointing property managers, we found it refreshing to have Rafal, as he is an excellent property manager.PositiveResponsiveness, Quality, Professionalism
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Yes. In The Trusted Agent 2026 awards: CJ Hole, Clifton won Gold.
