5/5
Just completed the sale of my Bristol flat. Great service from CJ Hole. Both Simon and Victoria deserve special mention. All matters dealt with promptly and efficiently. Kept infirmed throughout and progress chasing superb.

Trusted Agent profile · Clifton
Verified
★★★★★
430 reviews across 5 platforms
161 Whiteladies Road, Clifton, BS8 2RF
Part of CJ Hole, see every office.
CJ Hole's office in Clifton, at 161 Whiteladies Road, is rated 4.7 out of 5 across 430 reviews on five platforms, including 375 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
First established on Park Street in 1867, CJ Hole are still well-known within Clifton over 150 years later. Having recently relocated to an expansive new corner office, CJ Hole Clifton is located between the sought-after Clifton and Redland areas of central Bristol. The office relocation brings with it new Managing Director, Chris Hill, a member of both the National Association of Estate Agents (NAEA) and the Association of Residential Lettings Agents (ARLA), and his experienced specialist team boasting over 75 years combined estate agency experience within the Bristol area. Lifelong Bristolian, Chris is passionate about property and runs a total of eight offices across the city. Specialising in residential sales and lettings along with a dedicated property management service, the highly motivated and successful team here at CJ Hole Clifton offer extensive expertise across the local property market. So whatever your requirement, from sales, lettings and property management, or the sale and purchase of land, new homes and potential development opportunities, please do get in touch - our knowledgeable team are happy to help.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Clifton office, from every platform, shown as written. First names only.
5/5
Just completed the sale of my Bristol flat. Great service from CJ Hole. Both Simon and Victoria deserve special mention. All matters dealt with promptly and efficiently. Kept infirmed throughout and progress chasing superb.
5/5
I had a great move-in experience with CJ Hole. When viewing flats, Colin was really friendly and helpful and kept in touch during each stage of the tenancy offer process. I was then passed to the tenancy coordination team where Emma was also super helpful in answering all my questions and ensuring the move in process went smoothly. I would recommend using CJ Hole!
Thanks for the review Tamzin, we hope you are happy in your new home, Colin & Emma appreciate the name check and your time taken to give us the great feedback - Cj Hole Team.
5/5
Just purchased our first home with CJ Hole - Clifton Branch. James was very helpful in trying to book viewings around when was easier for us which was great. Victoria was also very helpful with keeping us informed and responding really quickly to our emails and answered any queries we had. Overall the service was amazing and we are very glad our first property was purchased through them.
Thank you so much for your review Cody! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
The team at CJ Hole (Clifton) were absolutely fantastic and I would highly recommend them. They are extremely professional and talented, working hard to present the properties well and showing large numbers of viewers around in an organised and timely fashion, despite the Covid restrictions. They eventually sold both of our garden flats for well above the asking price AND managed to get the sales through before the stamp duty deadline at the end of June this year. I have no doubt that we only managed to get such good results because of their hard work and expertise. We will definitely use them again in the future and have no hesitation in recommending them 100%. Especial thanks to James, Luke, Alex and Rebecca.
Thank you so much for your review Juliette! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
We received an excellent service from Victoria at CJ Hole Clifton during a house purchase. She was incredibly helpful, professional and proactive, kept the communication between the parties moving, chased the solicitors and helped us complete in a very reasonable timeframe. We were quite new to the process, but Victoria kept us informed and provided much needed guidance and reassurance. Would thoroughly recommend!
5/5
I would like to thank CJ Hole lettings and estate agents for being very receptive and organised. I went to a viewing today, Sam Miller was there waiting to greet me, she showed around a lovely flat, she was very knowledgeable and friendly. Thank you Sam!
Thank you for the Five Star Review Will, Sam and the team really appreciate the feedback.
5/5
In a stressful process, the team were extremely helpful and accessible at all times. Emma and Maisie were both brilliant throughout the process through their quick and helpful communication, and through just generally being a delight to talk to over the phone, email or in person :)
Thanks for the Review Joe! Emma & Maisie really appreciate you taking the time to rate our service.
5/5
The team at CJ Hole (Clifton, Bristol) have been amazing throughout the sale of my property. Professional from day one and always there to chat in person or over the phone. My property sold in 3 weeks, and very happy with the price achieved. James and Victoria were my contact points throughout the sale process, and I cannot honestly fault them. Thanks again! Daniel
Thank you so much Daniel! It was a pleasure working with you. We wish you all the best The CJHole Clifton team
5/5
It was a pleasure selling though C J Hole Clifton, we put the house in Tickenham on the market mid summer and sold quite quickly. We had short chain, but with a leasehold in the chain, it did slow the sale a little, although I'm not sure anyone else could have kept the chain together and got us across the line, well done James and his team especially Victoria. Thanks
5/5
They are extremely helpful and accommodating, to students as well! Leigh and Fran were the staff responsible for helping me and they were so understanding of my group and helped us through any issues we had while remaining professional and respectful despite us being students. Something that other agents didn't do. Highly recommend.
Thank you Zack for your review! We appreciate your feedback, thank you for taking the time to rate our service, lots of words that we love to hear and Leigh & Fran love the mention. We hope you and your group will be happy in your home - Cj Hole Team!
5/5
Had a great experience finding our new flat with CJ Hole. In particular Emma Jenkins was really helpful in getting all the necessary contracts and details sorted!
Emma and the Team really appreciates the feedback! Thank you Ceri for taking the time to write a Five Star Review!
5/5
Sold my flat through CJ Hole Clifton. James, Josh, Geena and Victoria were excellent with the marketing, viewings, negotiations and the post offer aftercare work. Our upward chain was complicated and the process was tricky but the team at CJ Hole couldn't have done more. I can't recommend them highly enough.
Thank you Catherine for your lovely review! We really enjoyed working with you and wish you all the best. Many thanks Clifton CJ Hole Team
5/5
Lauren is professional and sincerely serves the interests of customers and tenants. Very impressive highly recommended!!!
A glowing Review! Thank you so much for taking the time to rate our service, Lauren and the team really appreciate the Five Stars.
5/5
I recently completed on the purchase of a flat in Redland through C J Hole on Whiteladies Road. As a fellow property professional I am very happy to recommend them to both buyers and sellers alike. It was not the most straightforward purchase to start off with but we got there in the end! Thank you particularly to Josh, the Valuation Manager and Victoria, the Sales Progressor, I am very grateful for your efforts. On a side note the Whiteladies Road office is stunning, such a great 'shop window' for your services and how nice for all the staff to work in such a comfortable and stylish environment :)
5/5
We have now been letting out a flat with C J Hole since 2020, and have always had excellent service from them. Many thanks to Carys for making the latest renewal so painless!
Thank you Aidan for the Five Star Review! Carys & the Team really appreciate the feedback. Reviews like this encourage the team to continue to provide an excellent service.
5/5
CJ Hole has been amazing. We got our property under offer within a week. Our sales handler, Victoria Grantham, is fantastic! She is super responsive, efficient and supportive throughout the whole process. When we needed to do some work to …
1/5
I would not want to live anywhere that is connected to this agency! I was unfortunate to have to rent with them for 3 years and to say the service from the agents was awful, would be a VERY big understatement. I have too many issues to be able to list but the biggest issue myself, my family and many other tenants had with the agency is their treatment of student tenants! Just an example of one of the many times their treatment was terrible - As a student accomedation wifi is a very important service, across my 3 years I believe we had SEVERAL instances where we had no wifi for weeks at a time. This caused stress to a building that holds around 80 students, this wouldn't have been as big of an issue if when the issues were reported we were taken seriously! BUT NO! Instead we were told as only a handful of flats had gone onto fixflo to report it, it was not a high priority issue. It felt only when reports were sent to our university were solutions finally raises. I remember a few people sitting outside of the closest uni campus at 8pm to use the wifi to submit Essays due that night or the next morning. The overall treatment of students deserves ZERO STARS! Many of those who had been put in the unfortunate situation to need to contact them can also atest to this! Never taking any issues we (the students) brought up seriously, always needing to get the university involved or even our parents/guarantor to actually get anything sorted was proof of this! Knowing what I know now, If I had another choice of accommodations that myself and my family were comfortable choosing I would have pick it in a heart beat! But unfortunately, we did not feel comfortable choosing the other terrible accommodations either. It really was the definition of "The best of a bad bunch". If you have to edure your time, just like I did, I really empathise with you! My time at the accommodation was overall great otherwise but being as I'm specifically reviewing CJHole, they get a 1 star from me and my family Hope this help someone else at UCW when looking at Parkside House.
Hi Kimberley, We are sorry to hear that you are unsatisfied with the service that we provided throughout your tenancy and we welcome feedback good or bad so that we can learn and grow as a company . We want to assure you that we do take all of our tenant’s feedback/correspondence very seriously and will always endeavour to reach out to landlords as soon as possible to find a resolution and put it into prompt action wherever possible. We appreciate that you have now vacated the property, but if you do wish to discuss your concerns further, please don’t hesitate to reach out. Kind regards CJ Hole.
1/5
Rented with CJ Hole for 18 months and the experience was disappointing from start to finish. From mistakenly registering our council tax with our next door neighbours, to not keeping appointments, failing to complete repairs, no interest shown in the damp and mouldy conditions we were living in, to even getting our names wrong I have no good word to say about them during 18 months of having them as Lettings agents. Communication was poor and their standards for renters shocking. No care or attention for tenants, only for profit.
We are sorry to hear that you are unsatisfied with the service that we provided throughout your tenancy. We appreciate your feedback & in order for us to improve our services, we would love for you to get in touch to understand your disappointment further. As we cannot locate your tenancy on our system, please do get in touch via our email at jeni.ponting@cjhole.co.uk Kind Regards, CJ Hole
5/5
A huge thanks to Victoria and the CJ Hole for a successful purchase and move in to our new home. Victoria especially was very supportive throughout the process, always doing her best to keep me up to date when there were lots of moving parts. I highly recommend them when purchasing/selling a property.
5/5
Rachel and her Team at CJ Hole have let a number of properties for me over the past few years , including two during the past month (October 2024). I am probably not a typical But to Letl lndlord in that I am an experienced property professional. I have found that C J Hole are very good at identifying the level at which to pitch the asking rent and equally important, very adept at closing deals with prospective tenants. I am very particular about the wording of Tenancy Agreements and Rachel has professionally put up with me going through the wording line by line.
Thank you Robert for taking the time to write a lovely Five Star Review for Rachel & the Team. Your feedback is highly appreciated and is encouragement for the team to continue delivering an excellent service.
5/5
C J Hole did a great job selling our house, we got an offer on the second viewing. Sales progression from Victoria was responsive and helped to move from offer to exchange in just ten weeks. Generally a very friendly and easy to work with organisation and I'd happily recommend them and use them again.
5/5
Rebecca and team at CJ Hole have been an absolute pleasure to work with in purchasing my first property. While it was quite the rollercoaster ride, Rebecca was always personable and communicative along every step of the way. Can not wait to recieve our keys in the New Year and would recommend CJ Hole Clifton to anyone who has the pleasure of dealing with them.PositiveResponsiveness, Professionalism
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
CJ Hole made selling our flat (during a pandemic and stamp duty cut!) an absolute breeze from start to finish. James, Rebecca, Alex and the rest of the team were incredibly professional, friendly and helpful throughout. They were also really flexible in rearranging viewings when we needed to and talked us through every step of the process. We couldn’t recommend them more highly.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
The CJ Hole team at the Clifton branch dealt with the sale of my three bedroom flat. They were professional with great communication, providing feedback after every viewing, and once we agreed a price, they worked well to push the deal over the line as quickly as possible. Thanks again to James Brown and the wider team
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Yes. In The Trusted Agent 2026 awards: CJ Hole, Clifton won Gold.