CJ Hole Clifton reviews

★★★★★ 5/5

Google

CJ Hole Clifton Lettings & Estate Agents are a wonderful company with excellent staff who will stop at nothing to ensure that your experience with the company is phenomenal. Rhianne and Collin were both wonderful and accommodating, and were more than happy to answer any questions I had while also showing that they were very willing to find additional properties that would be more fitting for the budget and what we were looking for!!

Marlene · 22 May 2023

★★★★★ 5/5

Google

We had an excellent experience with CJ Hole. James and Victoria were extremely helpful, knowledgeable and went above and beyond to support us in our transaction. Highly recommend - thank you again!

Mae · 30 March 2026

★★★★★ 5/5

Google

We have dealt with Colin and Rhianne to organise viewing and taking on a property and the service received has been faultless. Colin was able to fit in an additional viewing when i was unable to attend with the family due to work commitments which was hugely appreciated. I would highly recommend, we are almost done with checks and have now been passed to the co-ordinator whose communication has also been fantastic.

Nicola · 28 June 2023

★★★★★ 5/5

Google

All the staff at CJ Hole were a pleasure to deal with, straightforward, efficient and with a sense of humour. Geena Dinnis showed potential buyers around the house and Victoria Grantham progressed the sale through its many stages once a firm offer had been made. At all times I was kept informed of what was happening and when the sale completed all the financial figures were as I had expected. I would have no hesitation in recommending CJ Hole to property sellers,

Ken · 25 October 2024

★★★★★ 5/5

Google

Thanks so much Geena for being so professional, caring and supportive throughout our recent purchase. Excellent communication and response to our queries was hugely reassuring and much appreciated as we needed to complete under a time pressure. Very happy with our experience of an often fraught process!

Gillian · 30 October 2024

★★★★★ 5/5

Google

Victoria was very supportive and understanding through the process of buying and helped get it through speedily with sound advice. Colin in the initial sales showed me around properties that suited me and was helpful and patient with my questions and communication was brilliant. Thankyou CJ Hole

Karen · 29 October 2024

★★★★★ 5/5

Google

CJ Hole were incredibly accommodating when I was buying a house from. It was an incredibly important and emotional purchase for me and my 2 young children. They completely understood that and Colin came out 3 times to show me the house and then James came out a 4th time to let me measure rooms. This was appreciated so much. When it came to sales progression Victoria was all over it, and kept things moving at a fast pace, and went above & beyond on completion date and made sure I had the keys in time to collect my children from school with 1 minute to spare 😊!Would totally recommend buying from CJ Hole in Clifton

Amanda · 8 October 2024

★★★★★ 5/5

Google

I was very impressed with Sam Miller at CJ Hole Clifton. She was friendly, knowlegable about the house and the local area. She offered a complete guided tour of the house, made time to answer all my questions clearly and concisely and I didn't feel rushed at any stage. Many thanks Sam

Liz · 3 August 2024

★★★★★ 1/5

Trustpilot

St Stephen’s House 2026

St Stephen’s House. Gas, hot water and heating went out on 10th March 2026. Hot water reinstated on 11th March. Gas heating reinstated 17th March. Gas stove is still dead as of 17th March. Week w/o heating, week plus w/o cooking. Or, rather using electricity instead of gas, which is ca. 4-5 times more expensive. All are included in rent, so lodger is inconvenienced and landlord is paying the cost differential. This is not an old building, and it’s 2026. Keep in mind before you rent. Or let.

NEE · 18 March 2026

★★★★★ 5/5

Google

The Whiteladies Road brach of CJ Hole came as a recommendation from a neighbour. From very first contact we found them very pleasant to deal with. Valuation conducted professionally with no “hard sell” tactics nor any pressure applied. The Sales team lead by James were very good, and a special mention to Colin for his detailed feedback after conducting viewings, and indeed negotiating our sale. The star of the show was Victoria, the Sales Progressor. Her advice, input and help was paramount in making sure the transaction progressed successfully from acceptance of offer all the way to completion. Thank you!

Eamonn · 5 October 2024

★★★★★ 1/5

Google

Absolutely do not rent a property through CJ Hole. They enable landlords to get away with not doing their job. We rented a property through them on Hotwell Road (over looking the Cabot Way bridge). Shortly after moving in, we noticed a crack on the window pane that we did not see when viewing the property (due to them painting at the time and having the windows open). We reported it immediately. Later, once the freshly painted window frames started chipping away, we noticed that basically all the window frames in the flat were rotten, some with holes large enough to stick your pinky in. Reported that as well. About a month later they finally send someone to look at it. The window guys say they can not replace the cracked panes without replacing the frames entirely due to them being so rotten. It was then the property manager Rafal Lunitz decides to tell us that the windows are listed, and had been an ongoing issue for about 4 years! He told me not to worry, as the landlord was "on it" and "it's still June so you don't have to worry about losing heat". He also got very annoyed when I emailed him the day after he tells me this troubling news asking for a timeline for repairs, and told me "Did you forget we spoke yesterday, I told you the landlord is on it!". Spoiler alert, they never bothered repairing these during the entire length of the tenancy. They once sent a guy to put some "temporary" brushes in to reduce the draft, but as you might expect these didn't do anything and eventually started falling off (due to the frames being that rotten. I highly doubt the landlord will ever replace them to be honest, and CJ Hole enables this behavior. We spent hundreds more than we should of in heating bills due to their refusal to do their jobs properly. They did however send a bloke round every 3 months to stand in the living room with his jacket on and say "I don't feel a draft". Icing on the cake, they will vastly over charge you for cleaning bills when you leave the property. Stick to your guns and negotiate a lower price, they know if you hold out and dispute with the Deposit Protection Scheme none of their claims will hold water. They are banking on you needing the deposit right away and want to squeeze as much money out of you as possible. In conclusion, I can see why it is generally agreed they are the worst letting agency in Bristol. Completely unhelpful, unprofessional staff who will prioritise the landlord's needs over the tenants, relying on the fact that people don't have the time nor money to fight them back and take them to court. P.s the building the flat is in (at the end of Hotwell Road) was broken into and one of the flats robbed at the end of March. As of the 26th April when we left the property, they did not replace the front door latch that would not close properly half the time, despite this being an issue the entire time we lived in the flat.

Nat · 9 May 2025

★★★★★ 5/5

Google

James and the intrepid team at Whiteladies Road did a brilliant job in selling our flat in Bristol. From their first visit they rapidly gained an excellent overview of the key features and selling points of the flat, as well as having the local market knowledge to pitch the selling price at the right level. All aspects of the sale process....brochure production ...photographs...handling viewings and offers were excellent. Huge thanks to James's team...Josh, Alex, Luke and of course the amazing Rebecca ( who did a wonderful job in expediting the sale to meet the stamp duty deadline ! ) I would not hesitate to recommend C J Hole Whiteladies to handle a property sale in their Bristol area. Regards and good wishes StevePositiveResponsiveness, Quality, Professionalism, Value

Stephen · 14 July 2022

★★★★★ 5/5

Google

I was very impressed with Sam Miller at CJ Hole Clifton. She was friendly, knowlegable about the house and the local area. She offered a complete guided tour of the house, made time to answer all my questions clearly and concisely and I didn't feel rushed at any stage. Many thanks Sam

Liz · 20 July 2024

★★★★★ 5/5

Google

James, Rebecca, Alex and the entire team at CJ Hole Clifton have been absolutely fantastic selling my mother in law's property, and during a pandemic no less! It was a complicated property and they have all been so incredibly attentive, helpful and understanding to our needs and requirements throughout the sale. The whole team always made sure to provide us regular updates, excellent communication, kept in good contact, gave us a lot of good advice to help us think through our options, were very knowledgeable about the area and potential buyers, and generally reassured us along the way. We could not have asked for a better Estate Agent to sell her property through. I would give 10 stars if I could! We highly recommend this branch, we are so pleased with the sale and how they have helped our family through out the process. Professional, friendly, attentive, understanding, knowledgeable - absolutely fantastic service all around!PositiveResponsiveness, Quality, Professionalism, Value

Z · 27 June 2022

★★★★★ 5/5

Google

The team at CJ Hole (Clifton) were absolutely fantastic and I would highly recommend them. They are extremely professional and talented, working hard to present the properties well and showing large numbers of viewers around in an organised and timely fashion, despite the Covid restrictions. They eventually sold both of our garden flats for well above the asking price AND managed to get the sales through before the stamp duty deadline at the end of June this year. I have no doubt that we only managed to get such good results because of their hard work and expertise. We will definitely use them again in the future and have no hesitation in recommending them 100%. Especial thanks to James, Luke, Alex and Rebecca.PositiveResponsiveness, Quality, Professionalism, Value

J · 12 June 2022

★★★★★ 5/5

Trustpilot

Number 1

I would like to say big thank you Clifton letting team! You are brilliant and efficiency! Well done Bethan and your teams! 👍👍👍💪👌🙏😇Francis

Francis · 15 May 2026

★★★★★ 5/5

Google

As a buyer, CJ Hole Clifton couldn’t have been better. Victoria worked her socks off and remained in contact throughout the process. I cannot thank them enough for all the help they gave me in finding the right property and supporting me throughout the process of purchase.

Alexander · 24 October 2025

★★★★★ 5/5

Google

We just bought a flat through CJ Hole Clifton, Simon and Victoria did a great job getting this through despite us having delays with legals etc. I'd definitely use them again.

Barry · 13 March 2026

★★★★★ 5/5

Google

I have just exchanged through C J Hole and I am very grateful for their excellent expertise and professionalism. I particularly wish to mention Victoria Grantham, without whose patience and tenacity we wouldn’t have made it. The purchase has taken a very long year, and Victoria ironed out the many problems we met along the way. She kept pushing for all the certificates, checks, upgrades and legal docs we needed, and without her we would not have got to the finish. Many thanks and all the very best to you in the future, Victoria.

Helen · 10 September 2024

★★★★★ 5/5

Google

*friendly and reliable The staff at cjhole Clifton helped me with the purchase of a new property. Which was so easy and smooth. Everything was dealt with quickly, also very professional and friendly. Victoria* went above and beyond to be there with answers and resolutions to any questions and queries I had. Hope to deal with Victoria and the team on my next purchase. Thanks Cjhole Clifton team. 😊

Dean · 29 May 2023

★★★★★ 5/5

Google

James and the intrepid team at Whiteladies Road did a brilliant job in selling our flat in Bristol. From their first visit they rapidly gained an excellent overview of the key features and selling points of the flat, as well as having the local market knowledge to pitch the selling price at the right level. All aspects of the sale process....brochure production ...photographs...handling viewings and offers were excellent. Huge thanks to James's team...Josh, Alex, Luke and of course the amazing Rebecca ( who did a wonderful job in expediting the sale to meet the stamp duty deadline ! ) I would not hesitate to recommend C J Hole Whiteladies to handle a property sale in their Bristol area. Regards and good wishes Steve

Stephen · 30 March 2022

★★★★★ 5/5

Google

Our experience of securing a tenancy with CJ Hole Lettings was smooth and everything was clearly explained to us. Special shoutout to Ti for showing us around the flat during our viewing and just being helpful with the process in general.

Joyce · 26 November 2024

★★★★★ 5/5

Google

When deciding who to choose to sell my property, I chose CJ Hole as they made me feel like they were genuinely excited to sell it. Josh who came to see me, was great in explaining how things would work and timings and costings etc. His visit definitely influenced me to choose them to sell my house. The rest of the team in Clifton were also really helpful during the process.

Annie · 16 February 2023

★★★★★ 5/5

Google

My son and I have been looking for a property topurchase for a while, and it looks like we may have succeded through CJ Hole....! Throughout the process we had the delight to work with Geena Dinnis from the Clifton branch. Not only Geena was always incredibly courteous and professional, but we got to trust her too because of her sound and clear advice. Geena went above and beyond, listening carefully to our needs and requirements, as well as being proactive too. On a couple of occasions after viewings with her, by the time we came home we had emails from Geena suggesting potential suitable properties. I had not seen such a level of proactivity before, and certainly Genna always displayed a very strong sense of ethics and integrity, which was incredibly refreshing in the Bristol market in 2024! A big thank you to you Geena Jean

Jean · 24 July 2024