Trusted Agent profile · Clifton

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CJ Hole Clifton reviews

★★★★★ Excellent

430 reviews across 5 platforms

161 Whiteladies Road, Clifton, BS8 2RF

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CJ Hole's office in Clifton, at 161 Whiteladies Road, is rated 4.7 out of 5 across 430 reviews on five platforms, including 375 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

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4.7 / 5

375

Reviews on Google

This office

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1.0 / 5

1

Reviews on Facebook

This office

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

This office

Trustpilot logo

9

Reviews on Trustpilot

This office

allAgents logo

44

Reviews on allAgents

This office

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About CJ Hole Clifton

First established on Park Street in 1867, CJ Hole are still well-known within Clifton over 150 years later. Having recently relocated to an expansive new corner office, CJ Hole Clifton is located between the sought-after Clifton and Redland areas of central Bristol. The office relocation brings with it new Managing Director, Chris Hill, a member of both the National Association of Estate Agents (NAEA) and the Association of Residential Lettings Agents (ARLA), and his experienced specialist team boasting over 75 years combined estate agency experience within the Bristol area. Lifelong Bristolian, Chris is passionate about property and runs a total of eight offices across the city. Specialising in residential sales and lettings along with a dedicated property management service, the highly motivated and successful team here at CJ Hole Clifton offer extensive expertise across the local property market. So whatever your requirement, from sales, lettings and property management, or the sale and purchase of land, new homes and potential development opportunities, please do get in touch - our knowledgeable team are happy to help.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Clifton office, from every platform, shown as written. First names only.

5/5

Google

CJ Hole were recommended to me and I have been impressed with their service from start to finish. James and Josh were responsive from the beginning. The sales team were very efficient about setting up viewings and giving feedback. A special thank you to Victoria Grantham who guided me through the sales progression process. Her communication with me and the Solicitors has been exemplary. Her support has been invaluable.

Ruth · 5 June 2024

Agent replied · 20 June 2024

Thank you so much Ruth for your lovely review! We really enjoyed working with you! Wish you all the best Clifton CJHole Team

5/5

Google

Further to my original review of the guys who valued and sold the property Josh and James ( and did a great job with enthusiasm and professionalism ) i must give a big vote of appreciation to Victoria Grantham who is the lady you would deal with once the offer is accepted as she is Sales Processor and she is brilliant , always responds to any queries and keeps you informed of progress with solicitors and the buyers and basically smooths the whole process out . Any niggles are quickly sorted to ensure both you as seller and the buyers are happy and you get to completion FAST . She's an absolute asset to CJ Hole and cant thank her enough

Tony · 29 September 2023

Agent replied · 5 August 2023

Thank you so much Tony for this wonderful review! Many thanks Clifton CJ Hole Team

5/5

Google

This was my first long term let in the UK, having lived in Australia for most of my life. Chloe and the team were absolutely brilliant, and Emma was an absolute star answering all my questions and helping me navigate the 'bureaucracy' of renting here. I can't thank them enough. Superstars. Very highly recommended.

David · 11 January 2025

Agent replied · 28 January 2025

Thank you for the Five Star Review David, Chloe, Emma and the whole team really appreciate your feedback, we hope you will be happy in your new home!

5/5

Google

I've had the pleasure of both Ben Fry & Victoria Grantham supporting me throughout the process of buying my flat. A great experience viewing the property and getting to the point of my offer accepted with the help of Ben. Appreciated his time, great comms and support in organising multiple viewings. Both Ben & Victoria made sure I had quick answers to any questions on the property and the buying process. Thanks again for all your help Ben and Victoria!

Mike · 29 March 2025

5/5

Google

Wow what a pleasure working with all the team from CJ Hole Whiteladies Rd for sticking with us and getting over all the hurdles that were put in front of us all the way, James and Victoria were very professional and patient so I would like to say a big thank you to them for getting our property sold, we are so happy this finally happened, thanks again Mike & Liz ,Coldharbour Rd

Mike · 2 February 2024

Agent replied · 6 February 2024

Hi Mike, Thank you for your review and for being such a great client through such a long process ! It was a pleasure working with you too. Glad we got there in the end! We wish you all the best. Many thanks James, Victoria, Geena, Phoebe, Josh and Colin

5/5

Google

We’ve just exchanged on a property we sold through CJ Hole. Firstly, a big shout-out to Simon, who knew how to highlight the best features of the property to potential buyers. His approach has been highly professional from start to finish, with great attention to detail. Once our offer was accepted, we were introduced to Victoria, our sales progressor. Thanks to Victoria, the entire process went smoothly. She efficiently handled all the necessary documents, ensuring everything progressed seamlessly. Her dedication made the whole experience surprisingly pleasant, something not often associated with the typically stressful world of property sales. Thank you! :)

Magdalena · 5 March 2025

5/5

Google

Selling a house can be a stressful experience, but Victori,a of CJ hole, made it almost effortless for us. We couldn’t be happier with the service we received and would recommend to anyone looking to sell their property. She truly is the best in the business! Thank you, Victoria, for your exceptional work and for making our home-selling journey a positive experience.

Richard · 8 August 2024

Agent replied · 15 August 2024

Thank you for your wonderful review Richard! We really enjoyed working with you. All the best Clifton CJ Hole team

5/5

Google

I have nothing but great interactions with CJ Hole with Magda and Emily being especially delightful to work with on their corresponding parts of the business, letting and managing my flat amazingly

Jack · 31 August 2025

Agent replied · 9 October 2025

Thank you Jack for the Five Stars. We are thrilled to hear about your positive experience and your comments have been shared with Magda & Emily and they're delighted to have been of service.

5/5

Google

CJ Hole provided great service for us buying our first home. Special mentions to Victoria and Tegan for their help! They were excellent guides for us through the twists and turns of the process and advocates for us when needed. Thank you!

Asa · 13 March 2026

5/5

Trustpilot

Excellent Property Management Services

I have rented properties through CJ Hole Clifton Branch for over 12 years and have always received first class service. Rafal, my direct contact is exceptional. He responds immediately to any queries and deals with issues promptly. I have recently needed him to resolve a dispute between myself and my tenants. His diplomatic email resolved the issue so both parties were in agreement. Thank you Rafal. The rest of the team are equally supportive. I fully recommend using this letting agency.

Helen · 14 February 2025

5/5

Google

We bought a house which completed in September for which CJ hole were the estate agents. They were excellent especially our Sales Progressor Victoria. She was incredibly helpful in the very initial part of the process but I think the best thing was her continuous liaising between both sets of solicitors, ourselves and the seller. The sale completed in just 7 weeks which was fantastic for us. Of course this was in part to the solicitors and our very thorough and helpful seller but I do think a big portion was from Victoria nudging both sides on. When we went to the office to collect the keys the agents were lovely, gave us lots of moving in information and even Prosecco!

Abigail · 5 February 2025

5/5

Google

CJ Hole were tasked to find us a new tenant for our rental property. The whole process was seamless and for us completely stress free. It was not straightforward but Emma along with Ellie and Sara combined as a formidable team and very quickly and efficiently found us new tenants and completed all the necessary background work to get them in the house within a month. Thank you.

John · 29 February 2024

Agent replied · 5 March 2024

Thank you so much John for your 5-star review! Your feedback is highly appreciated and serves as encouragement for our team to continue delivering excellent service.

5/5

Google

We recently sold a property with James, Victoria and the team at Clifton and it was a seamless process. Both James and Victoria went above and beyond, always keeping me well informed, working hard to keep the process on track and dealt with any challenges that cropped in a professional, friendly and efficient manner. I've worked with several other agents over the years and honestly none have come close to the level of service I received from the Clifton team. Thanks guys!

Philip · 24 April 2023

Agent replied

Thank you very much for your lovely review! We enjoyed working with you and wish you all the best in the future. The CJ Hole Clifton Team

1/5

Facebook

My daughter was due to move into a student shared let. On the day of arrival. The house clearly had not been inspected or cleaned dispite been told it had been professionally cleaned? The structure of the house was so bad my leg went through the kitchen floor in to the sub floor. It became clear the entire kitchen floor was rotted and dangerous. The hall floor was little better. Light bulbs broken or missing, shower door missing. The whole house stank. The agent when he finally arrived was very dismissive of the structural dangers tell us it was safe to move into. All families had travelled hours to the house. The agent refused to take the keys with him as we were forced to reject the property as it was not fit for habitation. We returned the keys to the nearest office. Cj hole were forced to cancel the contract and dispite promises we are still waiting for deposit and rent to be refunded. I am now considering taking my complaint to director level.

Ashley · 30 July 2025

Agent replied · 1 August 2025

Update. It appears there are no senior staff in any office that a complaint can be made to. Staff are unable to name senior staff. They are unable to name or contact anyone in a more senior roll. My advice is to avoid this company at all cost if you don't believe me check out the trust pilot reviews.

5/5

Google

Great service from a great team! CJ Hole provided a great service - our flat sold just a week after putting it on the market! All the team members were really helpful, with special mentions to Josh and Victoria. Josh came and took some great photos of the flat, even with our pug dashing round his feet and trying to get in every picture. He also showed the flat with great enthusiasm to viewers, securing our sale rapidly. After this Victoria pushed through all the final details to make sure the sale went through and completed as quickly as possible. Really nice team to work with - the team are really responsive and always happy to help. Thanks!

Kenny · 16 February 2023

Agent replied

Thank you so much for your review Kenny! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team

5/5

Google

CJ Hole were excellent to deal with through the purchase of a property. Their team, especially Vanessa, were always quick to resolve issues whilst the property was let.

William · 23 August 2025

Agent replied · 9 October 2025

Thank you William for taking the time to rate our service, your comments have been shared with the team, we really appreciate your feedback.

5/5

Google

Very impressed with the dream team at CJ hole Clifton who have been going above and beyond for us. We have a portfolio of flats to sell and the whole team have been amazing. I have daily interaction with James and Josh who have been amazing and Victoria, Phoebe, Colin and Geena are working away to achieve the best results. Great team! Highly recommend

Lucas · 25 March 2024

Agent replied · 9 April 2024

Thank you for your lovely review Lucas! We really appreciate it! Many thanks James, Victoria, Josh, Phoebe, Colin and Geena

5/5

Google

It's taken a while with the flurry of moving house but I wanted to congratulate CJ Hole for their excellent service. Both James and Victoria stepped up to help sell my flat in Redland and got it over the line with no hitches or delays. In fact, by changing estate agents to CJ Hole, after a bit of a slow start with another, they managed to increase the buying interest and also the sale price and I walked away with more than I initially anticipated. Friendly, attentive, super experienced and knowledgeable - I'd highly recommend both. Many thanks!

Rae · 28 January 2023

Agent replied

Thank you so much for your lovely review Rae! We wish you all the best for the future. The Clifton CJHole Team

5/5

Google

I would like to take this opportunity to thanks Lauren G and Olivia for their truly amazing services. Indeed, the situations were not ideal when various incidents happened, but they solve all the problems and arrange maintenance very promptly and effectively. Truly amazing service!

Tramy · 19 January 2025

Agent replied · 28 January 2025

Thank you for the Five Star Review Tramy, both Lauren and Olivia really appreciate the feedback!

5/5

Google

We recently sold a property with James, Victoria and the team at Clifton and it was a seamless process. Both James and Victoria went above and beyond, always keeping me well informed, working hard to keep the process on track and dealt with any challenges that cropped in a professional, friendly and efficient manner. I've worked with several other agents over the years and honestly none have come close to the level of service I received from the Clifton team. Thanks guys!

Philip · 30 November 2022

Agent replied

Thank you very much for your lovely review! We enjoyed working with you and wish you all the best in the future. The CJ Hole Clifton Team

5/5

Google

When first attempting to sell my property I employed Purple bricks. I am therefore well placed to to make a comparison with C J Hole in Clifton. C J Hole Clifton is the choice you should make. Professional and supportive. Marketing was great. Advancing the sale from initial offer through to completion was particularly good. Thank you. Tim Lartique

Bob · 24 May 2024

Agent replied · 20 June 2024

Thank you very much Tim for your lovely review! We really enjoyed working with you. Wishing you the best Clifton CJHole Team

5/5

Google

Very pleased to have had my property sold by CJ Hole. The whole process went very smoothly - Josh Bradbury and team did a great job in getting the property advertised and under offer very quickly, and Victoria Grantham progressed the sale with great efficiency and attention to detail. She kept me informed at every stage, and put a lot of effort into keeping momentum going! Many thanks!

Mary · 16 November 2023

Agent replied · 17 November 2023

Thank you for your lovely review Mary! We really enjoyed working with you. Wish you all the best for the future. Many thanks Clifton CJ Hole Team

5/5

Google

CJ Hole Clifton Lettings & Estate Agents are a wonderful company with excellent staff who will stop at nothing to ensure that your experience with the company is phenomenal. Rhianne and Collin were both wonderful and accommodating, and were more than happy to answer any questions I had while also showing that they were very willing to find additional properties that would be more fitting for the budget and what we were looking for!!

Marlene · 22 May 2023

Agent replied · 10 May 2023

Thank you so much Marlene for taking the time to give us a review, both Colin & Rhianne appreciate the name check - Cj Hole Team.

5/5

Google

CJ Hole has yet again served me well with the recent sale of my property in Clifton. Their persistence in getting me the price I wanted paid off. Most agents want you to sell vastly under value to get a quick sale under their belt but C J hole listened to me, knew the market and advised me well. I really like their sales team, they are enthusiastic, knowledgeable and always courteous and considerate. They never took their foot off the pedal whilst marketing and I felt in good hands from start to finish. I shall always use them and fully recommend them.

Jennifer · 6 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about CJ Hole Clifton

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Clifton won Gold.

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