5/5
Very pleased with the service provided. Victoria did a great job in managing the sale process through to completion. Prompt and professional throughout.

Trusted Agent profile · Clifton
Verified
★★★★★
430 reviews across 5 platforms
161 Whiteladies Road, Clifton, BS8 2RF
Part of CJ Hole, see every office.
CJ Hole's office in Clifton, at 161 Whiteladies Road, is rated 4.7 out of 5 across 430 reviews on five platforms, including 375 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
375
Reviews on Google
This office
1
Reviews on Facebook
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1
Reviews on The Trusted Agent
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9
Reviews on Trustpilot
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44
Reviews on allAgents
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
First established on Park Street in 1867, CJ Hole are still well-known within Clifton over 150 years later. Having recently relocated to an expansive new corner office, CJ Hole Clifton is located between the sought-after Clifton and Redland areas of central Bristol. The office relocation brings with it new Managing Director, Chris Hill, a member of both the National Association of Estate Agents (NAEA) and the Association of Residential Lettings Agents (ARLA), and his experienced specialist team boasting over 75 years combined estate agency experience within the Bristol area. Lifelong Bristolian, Chris is passionate about property and runs a total of eight offices across the city. Specialising in residential sales and lettings along with a dedicated property management service, the highly motivated and successful team here at CJ Hole Clifton offer extensive expertise across the local property market. So whatever your requirement, from sales, lettings and property management, or the sale and purchase of land, new homes and potential development opportunities, please do get in touch - our knowledgeable team are happy to help.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Clifton office, from every platform, shown as written. First names only.
5/5
Very pleased with the service provided. Victoria did a great job in managing the sale process through to completion. Prompt and professional throughout.
5/5
I would highly recommend Cj Hole Clifton. James, Victoria and their team managed any issues in a professional and efficient manner. Thanks you.
Hi Dave, Thank you for your lovely review. We really enjoyed working with you! Wish you all the best. CJ Hole Clifton Team
5/5
I would highly recommend CJ Hole Clifton Branch. Luke was first class in keeping me updated, proactively progressing the sale and keeping the team updated over times of annual leave. Very professional and efficient with selling the property and the all important completion.
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
1/5
Worst renting experience I have ever had for 9 years living abroad. They try to charge everything throughout the tenancy. Two specific examples stand out. 1) the WiFi in the building went down for around a month. Instead of having people look into it and fix the issue, they replied my email saying that they will charge me for sending people look into the issue. 2) the move-out experience is a total nightmare. I found out the garbage room is full. I was kind enough to email them about the issue and throw my garbage elsewhere. But they instead of solving the issue, charge me for the cleaning fees of the garbage room. Also, they charge me for extra room cleaning fee and decoration fees after I moved out. Unfortunately I happened to know the person who moved in to the same flat I left. He said the room was the same as I left it and hasn’t been re-decorated.
We are sorry to hear that you are unsatisfied with the service that we provided throughout your tenancy. We appreciate your feedback & in order for us to improve our services, we would love for you to get in touch to understand your disappointment further. As we cannot locate your tenancy on our system, please do get in touch via our email at bishosptompm@cjhole.co.uk. Kind Regards, CJ Hole
1/5
Worst renting experience I have ever had for 9 years living abroad. They try to charge everything throughout the tenancy. Two specific examples stand out. 1) the WiFi in the building went down for around a month. Instead of having people look into it and fix the issue, they replied my email saying that they will charge me for sending people look into the issue. 2) the move-out experience is a total nightmare. I found out the garbage room is full. I was kind enough to email them about the issue and throw my garbage elsewhere. But they instead of solving the issue, charge me for the cleaning fees of the garbage room. Also, they charge me for extra room cleaning fee and decoration fees after I moved out. Unfortunately I happened to know the person who moved in to the same flat I left. He said the room was the same as I left it and hasn’t been re-decorated.
We are sorry to hear that you are unsatisfied with the service that we provided throughout your tenancy. We appreciate your feedback & in order for us to improve our services, we would love for you to get in touch to understand your disappointment further. As we cannot locate your tenancy on our system, please do get in touch via our email at bishosptompm@cjhole.co.uk. Kind Regards, CJ Hole
1/5
Rented with CJ Hole for 18 months and the experience was disappointing from start to finish. From mistakenly registering our council tax with our next door neighbours, to not keeping appointments, failing to complete repairs, no interest shown in the damp and mouldy conditions we were living in, to even getting our names wrong I have no good word to say about them during 18 months of having them as Lettings agents. Communication was poor and their standards for renters shocking. No care or attention for tenants, only for profit.
5/5
We have been dealing with Tegan at your Whiteladies office who has been extremely helpful and always responds quickly to any queries and follows up accordingly. It has been a real pleasure dealing with her.
5/5
I have just endured a rather protracted flat sale and I can honestly say that without C J Hole, I might have gone quite mad. They have been consistently friendly, funny, wise and efficient. Every call answered promptly, every e-mail responded to and lots of energy expended chasing solicitors, builders and surveyors on my behalf. I drank them dry of coffee, had a couple of shouting fits when I needed them and dropped in whenever I needed to get a sensible opinion. They also helped me communicate with my buyers, exchanging useful information without always going via the solicitors. Right from the outset, they got me 22 viewings in 3 days and an excellent sale price. Where they really earned their keep though was the constant support and encouragement to shepherd me through the quagmire of what followed. It made a huge difference to feel that you weren't on your own just because the sale had been agreed. I would use them again without hesitation. I'm in no rush to ever sell again, but I will miss the free coffee......
Thank you so much for your wonderful review, Ruth! We really enjoyed working with you and wish you all the best in the future. The Clifton CJ Hole Team
5/5
After meeting various estate agents for the sale of my property I went ahead with CJ Hole Clifton, and I made the right choice. From first introduction through to the final point of sale the whole Clifton team were responsive, helpful and hard working. I had confidence they were managing the sale effectively and they kept me updated as matters progressed. I appreciated the care they took when arranging viewings and surveys so that it worked for the existing tenants. They went above and beyond, far exceeding my past experiences of estate agents and I would thoroughly recommend using them. Thanks to the whole team.
5/5
Fantastic service which secured my sale. Victoria could not have been more helpful, supportive and relentless in pursuit of sale success. Gold standard. Couldn't have managed without her. Thanks so much!!
Thank you for your review, Robert! We really enjoyed working with you and wish you the very best for the future. The CJ Hole Clifton Team
5/5
"Highly recommended for the..."
We had an overall excellent experience with CJ Hole Clifton for the sale of our flat and would like to commend the team for their outstanding service. Howard Davis is most professional, helpful, and responsive, does an excellent job of the valuation and of rendering advice throughout, is very personable, always leaving a good impression, and, most of all, successfully manages a high quality team with a strong work ethic. Howard went out of his way to ensure that we were accommodated and satisfied following a minor glitch with scheduling the photographer, which we appreciated. Rachel Smith shines in her ability to sell sell sell. She is pragmatic, task focused, and highly organised, seizing the initiative and following up with all parties without fail. This is immensely helpful in the often fraught buying/selling process in England, which is so full of uncertainties. Rachel's actions show that she is on top of her game and provide assurance through the housing quagmire. We were especially happy with the prompt feedback from the agents (Rachel and Vince) following viewings and found being kept in the loop and getting a glimpse into what the viewers might have been thinking incredibly helpful both for reflecting on our prospective buyers/the market, and for calming our nerves as they worked to help us secure a sale. In short, our experience with CJ Hole Clifton exceeded our expectations. You would be in excellent hands if you chose them as your estate agent.
5/5
Fantastic professional service led by James who heads up the office and wonderful follow through service provided by Victoria which helped to push the sale process through quickly and without any issues. Throughly recommend.
5/5
Emily K and the team took management duties on my flat when I was out of the country for a few years and they were always super friendly, responsive, and professional. I felt reassured in their hands, and communication with them was always transparent and genuine. I will definitely go with CJ Hole again if I let my flat. Thanks Emily and co!PositiveResponsiveness, Quality, Professionalism, Value
5/5
James, Rebecca, Josh and Alex gave me fantastic support selling my property recently. A really professional and friendly service. Nothing was too much trouble. I will definitely use C J Hole again.PositiveResponsiveness, Professionalism
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
Would highly recommend CJ Hole. Sold both our properties quickly with very little disturbance to our lives. Josh, James and Victoria handled the entire process extremely professional, plus they are really nice people!
Thank you so much for your review! It was a pleasure working with you. We wish you all the best in the future. The CJHole Clifton team
5/5
Great, friendly and professional service! Highly recommend the team at CJ Hole Clifton. They worked tirelessly and went above and beyond during what turned out to be a lengthy sale with a lot of unexpected hurdles. They kept us in the loop and communication was very much appreciated. We will be back!
Thank you Fatima for your lovely review. We really enjoyed working with you! Wish you all the best. Clifton CJ Hole Team
5/5
Great experience and customer service from Francesca at CJ Hole Clifton. She helped me find new tenants for my flat and kept me informed throughout the process. She was very responsive and made changes to the contract swiftly when I asked. Very pleased to work with Fran and CJ Hole Clifton
Diana thank you so much for taking the time to write a Five Star review! Fran and the team really appreciate your feedback.
5/5
Chris went above and beyond,
Chris was diligent and personable from the offset, and answered any questions we had quickly and efficiently which reassured my mother and I hugely; which was refreshing after years of negative experiences with estate agents. He has gone above and beyond to ensure we were excellently informed and up to date throughout the process, and made every effort to help whenever he could. He clearly cares hugely about his work and clients! We can't recommend him enough :)
5/5
We have just been offered a flat for our second year of university. We were helped by Magda who was very helpful and attentive in our application process, which would have been much more stressful without her! She was Very friendly and quick to respond to our questions, as well as all the other members of the branch. Thank you once again for all your help!
5/5
We found Victoria was excellent during the recent purchase of our flat, she was always willing to go the extra mile to help push the purchase over the line.
Thank you so much Paul
5/5
professional team at Clifton branch, assisted in finding me a great tenant. thanks to Emma, Collin & Ciaran
Thank you Tim for the lovely Review! We really appreciate you taking the time to write it - Cj Hole Team.
5/5
James, Victoria and the rest of the team provided a fantastic service start to finish, wouldn’t hesitate to recommend CJ Hole to anyone thinking of selling their property in the Cotham area of Bristol.
5/5
I use CJ hole for all my re-lets and highly recommend. The team are always good but this time round the team of Harley Jones, Sam Miller, Leigh Williams and Ciaran Calcutt did an especially great job getting my flat relet in a very small amount of time. Thank you!
Thank you Ella for taking the time to rate our service, Harley, Sam, Leigh & Ciaran really appreciate your feedback. Five Star reviews like this really encourage the team to continue delivering an excellent service.
5/5
A valuation of my late
A valuation of my late brother's flat was carried out by Howard Davis of CJ Hole's Whiteladies branch. Two other estate agents valued the property prior to Howard's valuation, however, Howard gave the best advice at a time that was difficult for myself and my family. Howard was thorough in his inspection of the property and he engaged with the situation as opposed to the other two agents who wanted to complete the job as soon as possible and leave. I am all round satisfied with the service I received and would recommend the branch to anyone.
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Yes. In The Trusted Agent 2026 awards: CJ Hole, Clifton won Gold.