Every review we hold for the Cleckheaton office, from every platform, shown as written. First names only.
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5/5
GoogleWe have recently sold our house with Robert Watts Estate agency. We were extremely satisfied with the service we received. The valuation and sales service were excellent. The staff were at all times efficient, helpful and very pleasant. β¦
Christine Β· 5 October 2025
Agent replied Β· 26 December 2024
Trevor and Christine many thanks for posting this lovely and comprehensive review. We know it can be a stressful time when you selling but weβre so pleased Jenny and the team were there to help. Good luck in your new home and thanks for using us to sell.
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5/5
GoogleWe used Robert Watts Cleckheaton for the sale of our home and the team were brilliant. They made the process really easy and straight forward and were really supportive throughout the whole process. Lisa was our contact and was fantastic, she went above and beyond and was really cheerful every time we called her. I couldn't recommend the team enough.
Chris Β· 30 June 2021
Agent replied
Thanks Chris weβre really pleased you were happy with our service and weβll let Lisa know her efforts were appreciated
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5/5
View AgentsSale of my property and purchase of new.
Excellent, friendly, efficient service received from Melanie and her colleagues at Robert Watts. Thank you for your outstanding customer service, I will recommend you to others.
Staff at Robert Watts arranged many viewings for my property and before long it was purchased at the asking price. They were also pro active in finding me a new property and have communicated so well throughout the whole process.
Thanks again
Suzie Flather.
Suzanne Β· 9 August 2016
Agent replied Β· 10 August 2016
Suzanne, Many thanks for the great review and hopefully we can get you in the new house very soon. James Watts
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5/5
GoogleIf you're selling a property Jenny and the team are a real asset and will go the extra mile for the vendor. If you are buying a property marketed by Robert Watts they will also aim to help you through the process. I was unfortunate enough to have a poor solicitor and Jenny's advice about dealing with them was invaluable.
J Β· 22 June 2021
Agent replied Β· 20 June 2024
Thanks JC and weβll pass your comments onto Jenny. Itβs tough getting sales through at the moment so weβre glad we could help.
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5/5
GoogleRobert Watts carried out a probate sale for us, very organised and professional throughout. Nicky was my main point of contact, I found her to be both efficient and helpful.
Norton Β· 21 April 2024
Agent replied Β· 20 June 2024
Thank you Norton thatβs very kind of you to post this and weβll let Nicky know you were happy with her work.
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5/5
Googleexcellent service from first contact through to exchange of contracts, always responsive and super helpful.
Highly recommend
Kevin Β· 10 April 2026
Agent replied Β· 13 April 2026
Thank you Kevin thatβs a lovely review. Weβre know it was a stressful sale at times but we got there in the end. Thanks for using us and good luck with your future plans.
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5/5
GoogleGreat communication and service throughout our purchase. Can't thank them enough for their help buying our first home! Shout out to Nicky Brown who kept us going throughout!
Beth Β· 13 May 2024
Agent replied Β· 22 October 2024
Thank you Beth for taking the time to post this super review and were so pleased Nicky was on hand to help. Good luck and enjoy your first home.
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5/5
View Agents SellerGreat staff
The straightforward sale of our property took far longer than we had anticipated due to problems out of our buyers control.
One particular girl, Melanie, was so helpful and went over and above her role including telephoning us in Lanzarote to keep us updated.
The other girls in the office were also very polite, helpful and considerate to our plight of wanting a quick sale.
Many thanks to all
Sheila Β· 25 February 2016
Agent replied Β· 29 February 2016
Many thanks for your kind review. Moving is seldom easy but we got there in the end and good luck in the future. James Watts
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5/5
GoogleWe purchased a property through Stephen, who was very friendly and responsive. He was very pleasant and helpful with the daily questions.
When finally meeting he was really interested in the property and the works we were undertaking, it was a positive personal experience ππΌ β¦
Nateshe Β· 10 July 2025
Agent replied Β· 10 May 2026
Thank you Nateshe it is great to get feedback from buyers as well as sellers and we're delighted Stephen took time to help including an active interest in your future plans. Good luck in your lovely new home.
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5/5
GoogleAmazing service from Angela, she was soo lovely, very fast at getting back to us with any querys, always keeping us up to date, also spoke with stephen a few times who was so friendly. Highly recommend, thankyou for been amazing.
Mr&Mrs beetham.
Laura Β· 10 August 2025
Agent replied Β· 10 May 2026
Thank you Laura that is great to hear that both Angela and Stephen were on hand to help. Good luck with your future plans.
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4/5
GoogleThere werenβt any major issues, however I did have to ask for updates and it was meant to be fast track but there complications with the onward train. I would definitely use them for selling or buying though as the issues I have mentioned are always happening in any sale.
Ethan Β· 11 May 2025
Agent replied Β· 20 June 2024
Thank you Ethan for your kind review and constructive feedback. Like you said the chain does complicate matters but with Fast Track nor called Swift Move, the minimum we aim for is to make sure our client's sale does not hold anything up. Good luck going forward.
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5/5
GoogleOutstanding service from start to finish professional and caring .
Highly recommend Robert Watts and their wonderful attentive staff .
They made the sale of my late fathers house much easier than I thought it would be . Thankyou
Tina Β· 8 September 2025
Agent replied Β· 8 May 2026
We really appreciate you posting this great review Tina thank you. It can be stressful selling, particularly in probate circumstances, but we are delighted you were happy with our service. Thanks for using us.
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5/5
GoogleI bought my house with Robert Watts and we couldn't have asked for a better agent. Nicky kept me updated throughout the whole journey being polite, helpful and professional. I would recommend them to anyone looking to move. Thank you Nicky for all your support during and after our purchase.
Kelly Β· 22 June 2022
Agent replied Β· 30 July 2023
What a super review Kelly and we really appreciate you posting this. Weβll let Nicky know you were happy with her support through the purchase.
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5/5
GoogleAfter having a week from hell, I can honestly say Kate went above and beyond to make life easier. If anything could go wrong in 1 week it did. Kate answered every call and dealt with every issue within the hour. She friendly, funny and made β¦
Hayley Β· 5 October 2022
Agent replied Β· 30 July 2023
Thanks Hayley weβre so pleased Kate could help you through the tough time you had and thanks for posting this review.
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5/5
GoogleExcellent service all round. Property well marketed and sold quickly. The exchange and completion was a bit tricky due to the length of the chain but Jenny was on the case from day one. She really made a difference.
Cherry Β· 22 June 2023
Agent replied Β· 30 July 2023
Thanks Cherry we appreciate you posting this and so pleased Jenny made the difference
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5/5
GoogleWe couldn't have asked for a better agent to purchase our new house through! Nicky & Lisa kept us fully updated throughout & went above & beyond to resolve any issues (& there were a few!) I'm not sure if we would've continued with the β¦
Jacqueline Β· 5 October 2022
Agent replied Β· 20 June 2024
Thanks Jacqueline and we always say itβs nice to get a positive review from buyers aswell as sellers. Itβs not an easy process but weβre glad Nicky and Lisa were there to help.
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5/5
GoogleJenny and the team went above and beyond to ensure my purchase of a property from themselves went through smoothly. Jenny especially kept me updated weekly and I knew she was only a phone call away if I needed anything. We had a few bumps β¦
Megan Β· 5 October 2022
Agent replied Β· 30 July 2023
Thank you Megan this is a super review and we are so pleased that Jenny could help you through a difficult time. If you do move again (although we know it wonβt be soon!) you know where we are.
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5/5
GoogleJenny from the Cleckheaton branch was just fabulous from beginning to end. She went above and beyond with her care and support for my family! When the going got tough, Robert Watts kept pushing through! Thankyou! ππ― β¦
Nikki Β· 22 June 2023
Agent replied Β· 25 August 2024
Thank you Nikki and weβre so pleased Jenny was able to help get you there through a tough sale.
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5/5
GoogleJenny from the Cleckheaton branch was just fabulous from beginning to end. She went above and beyond with her care and support for my family! When the going got tough, Robert Watts kept pushing through! Thankyou! ππ― β¦
Brier Β· 21 June 2023
Agent replied Β· 20 June 2024
Thank you Nikki and weβre so pleased Jenny was able to help get you there through a tough sale.
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5/5
GoogleThe girls in the office have been brilliant. They dealt with a very stressful situation with professionalism and empathy. Thanks to Jenny for keeping all parties in the loop. Im currently buying a house currently too and all us going really well. Thanks to all of you.
Russell Β· 22 June 2022
Agent replied
Thank you Russell. We know it was difficult at times but we appreciate your kind words and we'll keep pushing with the ongoing purchase.
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5/5
GoogleAbsolutely amazing estate agents from start to finish were always helpful, we had a bit of a nightmare purchase with our chain through no fault of Robert watts, Lisa and Nicky were amazing always helpful and went out of their way to make things run as smoothly as possible would 100% recommend them.
Catherine Β· 22 June 2021
Agent replied Β· 20 June 2024
Really appreciate your great review Catherine and glad we got you over the line as it can be stressful
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5/5
GoogleGreat service from Rachel who updated me every step of the way up to completion day.
Helen Β· 13 February 2026
Agent replied Β· 13 April 2026
Thank you Helen thatβs great of you to post this and weβre delighted Rachel was there throughout. Good luck moving forward.
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5/5
GoogleFantastic Service! We have just sold our house with the Cleckheaton Branch and the team at Robert Watts made the whole process easy & hasslefree. James gave us clear, honest advice when valuing our house and we appreciated his and Jenny's β¦
Tom Β· 5 October 2022
Agent replied Β· 30 July 2023
We really appreciate you taking time to post this great and comprehensive review Tom and glad our service could help you sell.
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5/5
GoogleWe recently bought our first home and I was very impressed with the service from Robert Watts. They were always willing to help and were available when needed, we had trouble getting updates from our solicitors but Nicky was fantastic and β¦
Maisie Β· 5 October 2022
Agent replied Β· 30 July 2023
Thank you Maisie, we so pleased Nicky and the team could help you on your first house purchase as it can be stressful at times. Good luck in your new home.
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