5/5
Great team work . Really appreciate and its a pleasure working with you
Agent replied · 19 August 2026
Thank you Winnet this is a lovely review

Trusted Agent profile · Cleckheaton, West Yorkshire
Verified
★★★★★
401 reviews across 2 platforms
Churchill House, Northgate, Cleckheaton, West Yorkshire, BD19 4HH
Part of Robert Watts, see every office.
Robert Watts's office in Cleckheaton, West Yorkshire, at Churchill House, is rated 4.6 out of 5 across 401 reviews on two platforms, including 390 Google reviews rated 4.6.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Having marketed our house for sale through Robert Watts, I can say that all aspects of the sale process were carried out more than efficiently. From the initial ...Read all 6 from sellers
We finally completed the purchase of our house last Friday having had our offer accepted back in January, It has been a long drawn out process to say the least ...Read all 2 from buyers
Robert Watts Estate Agents was established in 1979 and is a family run concern with all three children of the founder currently working within the business. We have a staggering 450 years combined experience in the industry throughout our dedicated 40 staff. We have sold over £340,000,000 of houses in the past 5 years and manage over 800 houses.
Every review we hold for the Cleckheaton office, from every platform, shown as written. First names only.
5/5
Great team work . Really appreciate and its a pleasure working with you
Thank you Winnet this is a lovely review
5/5
Cannot recommend them highly enough managed to secure a much better than anticipated price for my house. Very courteous and professional service coupled with a personal touch overall 11 out of 10 from us
Thanks Sean we really appreciate you posting this and we can’t ask for any more than 11 out of 10!! Glad we got you moved and thank you for using us. Good luck in your new home.
5/5
Outstanding service and systems in place! As a landlord, having the support of Kate and Robert Watts Lettings really makes a difference to running our property business. I have used many other agents and NONE have been as knowledgeable or structured as the Watts team. Highly recommended! Dan Dalton - ALTO Homes
Thanks Dan - much appreciated your review for our rental team
5/5
Like no other sale they had seen!!!! This didn't phase them though!!
We finally completed the purchase of our house last Friday having had our offer accepted back in January, It has been a long drawn out process to say the least but we got there despite the many hurdles, complications, and emails and telephone calls along the way. We are particularly grateful for the time invested on our behalf as buyers by Melanie and also Kayleigh who always seemed to be able to get the answers we needed to keep things moving. James and the rest of the team however were also happy to get involved when necessary to ensure things ran smoothly and we met our required completion date in the end, Huge thanks to Melanie, who understood our frustrations and actually proved more effective in getting things done than our poor choice of solicitor! Many thanks again
Many thanks for your kind words. As I mentioned to you, there were issues here which we've never come up against before and I know it wasn't easy but we got a positive result and I hope you are happy in your new home. James Watts
5/5
Superb Management Of House Sale
Having marketed our house for sale through Robert Watts, I can say that all aspects of the sale process were carried out more than efficiently. From the initial meeting with James Watts, who came to view and value the property, until the final stages of the sale, which were dealt with by Kayleigh Sebastanelli, Watts were professional throughout. James was by far and away the most enthusiastic person to come and value the property, hence the reason we chose to market through Watts. Kayleigh, along with Jenny and Melanie, kept us up to speed with what was happening with regard to viewings, interest on Rightmove etc. Even when it came to the final stages and there had been mistakes made in the exchange of contracts, Kayleigh was the one to bring these to our attention and to point out possible legal avenues we could go down. In the end, the sale went through and I would like to congratulate the Watts team on their professionalism and perserverance throughout. Ian Moir
Ian Many thanks for you kind review.. Some sales are not easy but I'm glad you appreciated all our efforts from all the team. Good luck in the future and we hope to do business with you again.. James Watts
5/5
Just completed a recent house sale with Robert Watts, we were kept updated every step of the way by Rachel she dealt with everything quickly & efficiently. Thank-you for everything.
Thank you Dean we really appreciate you posting this and were delighted the communication from Rachel was so efficient. Thank you for using us and good luck with your future plans.
1/5
If I could give zero stars i would. Not worth the hassle, the lettings agent was a pain from the start, wouldn’t let us email them across most of the information, had to spend the day rushing around to get the application in. Then to make …
Amy again you have left this review on the Sales page like your partner and we do feel it is unfair to react with 1 star reviews if things do not go your way. However it its a competitive rental market and please let us state quite … More
5/5
A fantastic service from a local company. Professional, helpful and friendly service and advice from James, Nikki and Amy helped me to sell my property with ease. …
We really appreciate you posting this super review Andrea and we’re delighted the Cleckheaton team were on hand to help you through the whole process which we know can be stressful sometimes.
5/5
We dealt with James initially and then Amy at Robert Watts to sell our property. They were both great to work with and communication was excellent to make sure that everything went smoothly. I would definitely recommend Robert Watts for property sales.
Thank you so much Andrew for posting this and we’re really pleased James and Amy were so helpful in selling your house.
1/5
Renters - avoid at all costs. Just not worth the hassle. Pulled our application, but did not tell us we had 24hrs to fill out an application. Myself and my partner both have full time professional jobs and had a busy weekend which did not …
Sorry James this is the Sales page but we will look into this and come back to you. We have looked into this and reply as we did to your partner above, its a … More
5/5
We used Robert Watts for the sale of our house. They was very efficient from start to finish. Lisa was our sales negotiator and always went above and beyond . This made the sale side of our move practically stress free as Lisa was always updating us on progress. Would definitely recommend Robert Watts if you are thinking of selling.
Thanks Melanie we really appreciate your great feedback and glad Lisa was there throughout the whole process
1/5
I came off the phone call shaking, A lady Teresa! Or something similar was rude and abrupt from start! I explained I was in remission from a bad disease but always worked full time and will when I'm finished recovery. A raised voice shouted …
We are sorry you so upset Kate and this was obviously not our intention. Teresa is one of our most helpful and experienced staff members so we are very surprised however we will look into this and come back to you shortly. … More
5/5
Recently purchased a house through Robert Watts and had the pleasure of dealing with Jenny. She was always very polite and went the extra mile whenever I had any queries or problems. Very quick responses and never left me having to chase anything up. Very good experience. Would recommend.
Thank you Aaron for your very kind review and we’re so pleased Jenny could help you on the purchase. Good luck in your new home.
4/5
Came across Robert Watts after they sold one of the neighbour’s properties. Initial service was a bit iffy. Photos were quick and we didn’t get a Facebook post like others so some admin was missed and when we did receive an offer on the …
Thanks Nicky. We strive to offer 5 star service so will take on board your comments on the pre sale service but we are pleased Nicky and the team were on hand to get the sale across the line.
5/5
I recently attempted to buy a house with Robert Watts and Nicky was the lady who I dealt with the majority of the time. Although the sale did not complete through no fault of Robert Watts, it was an awful process which was incredibly …
Wow Helen what a great review and we really appreciate you taking the time to post this after a difficult time. It’s always hard when there are issues beyond all our control but we so pleased Nicky was there to assist you and yes she is really appreciated here. Good luck and we do hope you get a successful outcome next time.
5/5
Fantastic estate agents . Everything went so smoothly and helped us every step of the way . Thank you very much again robert watts 5 stars from me 😁🌟 🌟 🌟 🌟 🌟 …
Thank you Craig we're glad the team could help you all the way.
5/5
Robert Watts are very professional and when I was worried about my home not selling after a couple of months, they stayed calm and realistic about the price range until I got the sale I needed. Would use them again.
Patricia thanks for posting this lovely review. We know it can be daunting sometimes if things don't go to plan at the start but we do stick by our 50 year experience and are delighted it worked out here. Thanks for using us and good luck going forward.
5/5
Nicky and Liz were incredibly helpful during the purchase of our home. They kept us updated with progress and we could get hold of them easily. We have had poor experiences with other estate agents but found Robert Watts very friendly, helpful and trust worthy! Thank you
Thank you Danielle, we’re so pleased we’ve restored your faith in estate agents! Enjoy your new home.
5/5
I recently completed a purchase from sellers who used Robert Watts Cleckheaton as their estate agent. I wanted to say that even though I wasn't technically their 'customer' I really did feel they gave me great support during the purchase …
We really appreciate you posting this Hannah thank you. Buying and selling can be stressful but it’s lovely to hear from a buyer and we’re delighted Jenny and the team were hand to help. Good luck in your new home.
5/5
I had a fantastic experience working with Angela from Robert Watts during the purchase of my new home. She was professional, friendly, and kept me well-informed every step of the way. The whole process went smoothly thanks to her dedication …
Thank you Joe that’s a very lovely review and we’re so pleased Angela was there to help you and keep you in the loop which is so important in the buying process. It’s always nice to get feedback from buyers as well as sellers so we really appreciate your comments. Good luck in your new home.
5/5
Sold our house quickly. No problems. Quick completion using recommended solicitors.
Thanks Gary - great short sharp review we love it.
5/5
All the staff at Robert Watts Cleckheaton are unbelievably helpful throughout my sale from start to finish! Really couldn’t do enough for you! Totally different from my last estate agents I used in the past! Certainly would use again no hesitation. Special thanks to Jenny
Thank you Alex that is such strong praise and we’re delighted that Jenny and the team could help you.
5/5
Just bought and sold a property with the help of all at Robert Watts. Everyone was really lovely and helpful 😊 nothing too much and got things moving. Nicky was especially helpful. So big thank you to everyone at Cleckheaton branch would definitely recommend. …
Many thanks Jane we will definitely pass you kind words onto our team and we are so pleased Nicky was so helpful. Good luck going forward.
5/5
Friendly staff, James and the Cleckheaton branch staff did a great job. Photos were good, and I was kept up to date at every step. Good online tracker as well.
Thank you Alan we really appreciate you posting this review and glad we could help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Watts's Cleckheaton office has 401 reviews across two platforms: 390 on Google, 11 on View Agents.
Robert Watts Cleckheaton is rated 4.6 out of 5 across all 401 reviews, and 4.6 out of 5 on Google from 390 reviews.
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Ian wrote: "Having marketed our house for sale through Robert Watts, I can say that all aspects of the sale process were carried out more than efficiently. From the initial ..."
Robert Watts Cleckheaton, Churchill House, Northgate, Cleckheaton, West Yorkshire, BD19 4HH.