Every review we hold for the Cleckheaton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently sold and purchased with Robert watts. James, Jenny, Lisa and Nicky were fantastic.
From the moment James came to our house to value our property I knew that they …
Georgina · 5 October 2022
Agent replied · 20 June 2024
Wow Georgina what a fantastic review and we’re so glad we were able to get you over the line despite various issues. Enjoy your new home.
★★★★★ 5/5
GoogleHighly recommend Robert Watts. Our property was on the market quickly, viewings arranged almost immediately and sold within a week. Kept us informed throughout the sale and made the whole process easy.
Nick · 10 May 2025
Agent replied · 25 August 2024
Thanks Nick we really appreciate you taking the time to post this and so pleased we could get the sale through quickly and easily for you. Thanks for using us again.
★★★★★ 5/5
GoogleGreat service provided throughout house purchase, stayed in touch all the way through and helped with all aspects of what can sometimes be a difficult process! Thanks to all at Robert Watts!
Louis · 10 May 2025
Agent replied · 25 August 2024
Like you quite rightly say Louis, it can be a stressful time but we're delighted that we were on hand to help you on the purchase and you are right communication is vital in the process. Many thanks for posting this and enjoy your new home.
★★★★★ 5/5
GooglePurchased my first property from them and still remember starting to cry with tears of joy. The staff were fantastic and understanding that this was a new process for me and that I needed assistance and support along the way. When I went to collect my keys after my successful offer everything was ready for me with a lovely little moving in gift from them. Amazing service from start to finish. All staff are friendly and supportive. Don't be afraid to ask for their help and support, they are happy to go the extra mile within reason. Thank you and pleased to have done business with you all.
Sinnitta · 30 July 2022
Agent replied · 30 July 2023
Wow Sinnitta what a heart warming review and we are so pleased we could help you all along the way and thanks for posting this. Good luck in your new home.
★★★★★ 5/5
View AgentsGreat agent
Hi Kate,
I just wanted to give you some feedback on my experiences with your team in Cleckheaton, especially Hilary Darling.
3 years ago I bought a house to let out, then 1 year ago I rented a flat to work up here midweek when we moved our family home down south to Peterborough.
Hilary has been brilliant in sorting out issues when my tenant started to give me difficulties by not paying the rent, then subsequently leaving the house with damage.
She has always been there to call upon and always followed up with great communication and advice then tough action when needed, she is a credit to your team!
My circumstances have now changed, so I am living in the house I bought up here, not renting anymore, but I wanted to give you some feedback that I would recommend your team to anyone letting or renting in the future.
Thanks again, to your team for the last 3 years!
Steve
Steve · 29 January 2018
★★★★★ 5/5
GoogleWe recently sold our property with Robert Watts. I cannot undervalue the service we received, from initial valuation (thank you James), throughout the process, to completion. Jenny was invaluable in following up any necessary details, being …
Cat · 5 October 2021
Agent replied · 20 June 2024
Thank you Cat we really appreciate you posting this great review and we are really pleased we could help you throughout the process.
★★★★★ 5/5
GoogleWe recently used Robert Watts for the sale of our house. Right from the start when James valued the property he gave us good advice and his professional and friendly manner made us feel at ease. …
Sarah · 5 October 2021
Agent replied
Thank you Sarah for such a lovely and comprehensive review of our services and we are glad Jenny could help in the sometimes difficult process.
★★★★★ 5/5
GooglePurchased my first property from them and still remember starting to cry with tears of joy. The staff were fantastic and understanding that this was a new process for me and that I needed assistance and support along the way. When I went to collect my keys after my successful offer everything was ready for me with a lovely little moving in gift from them. Amazing service from start to finish. All staff are friendly and supportive. Don't be afraid to ask for their help and support, they are happy to go the extra mile within reason. Thank you and pleased to have done business with you all.
Becks · 22 June 2022
Agent replied · 23 June 2026
Wow Sinnitta what a heart warming review and we are so pleased we could help you all along the way and thanks for posting this. Good luck in your new home.
★★★★★ 5/5
GoogleRobert Watts have been amazing throughout my purchase of a property! Lisa helped me from start to finish, any questions I asked no matter how small Lisa was there to answer them and helped me. Thank you!!PositiveQuality, Professionalism
Bex · 21 June 2021
Agent replied · 20 June 2024
Bex many thanks for the review and we’re glad Lisa was there to help. Good luck in your new home.
★★★★★ 5/5
GoogleExcellent customer service and really helpful. Nicky was really kind and supportive throughout the property purchase journey. A heartfelt Thank you!
Tanveer · 22 June 2023
Agent replied · 23 June 2026
Thank you Tahir for posting this and we’ll be sure to let Nicky know. Good luck in your new home.
★★★★★ 5/5
GoogleI am writing on behalf of my in-laws that have just used the services of watts in the purchase of their new home
They were exceptionally pleased with the service provided and thought that Jenny …
Geoff · 5 October 2021
Agent replied · 20 June 2024
Many thanks Geoff for taking the time to post this for your in-laws. We’ll let Jenny and Tabby know they were happy with their help.
★★★★★ 5/5
GoogleExcellent service through the purchase of our first home. Amy Roebuck in particular was so quick at responding and very helpful in helping us chase our solicitors. Would recommend! ⭐⭐⭐⭐⭐
Marie · 10 May 2025
Agent replied · 20 June 2024
Thank you very much Marie for posting this super review and we’re so pleased Amy and the team were on hand to help. Enjoy your new home.
★★★★★ 5/5
GoogleRobert Watts have been amazing throughout my purchase of a property! Lisa helped me from start to finish, any questions I asked no matter how small Lisa was there to answer them and helped me. Thank you!!
Becky · 22 June 2021
Agent replied · 23 June 2026
Bex many thanks for the review and we’re glad Lisa was there to help. Good luck in your new home.
★★★★★ 5/5
GoogleOur house sold within a week of going on the market and achieved the asking price. James came round at very short notice to value and take photographs. The brochure produced was fantastic and showcased our house particularly well.Nicky, …
Clair · 5 October 2020
Agent replied
What a great review, thank you so much Clair and glad we could help the move run smoothly
★★★★★ 5/5
GoogleI’ve used Robert Watts 3 times now for selling my houses and I always come back to them. They provide an excellent service and have a fantastic team there. Amy looked after my sale this time and she always kept me updated and pushed …
Marina · 5 October 2024
Agent replied · 20 June 2024
We really appreciate you posting this Marina and we know it wasn’t an easy sale but thank you for your lovely comments and for your continued business.
★★★★★ 5/5
GoogleJenny was so helpful. She was always available to give assistance, advice and did so much to make the whole process as smooth as possible.
I would have no hesitation recommending using Robert Watts to anyone
Anton · 22 June 2021
Agent replied
Thanks Anton we know it was a slog at times but we’re glad Jenny helped get you a positive outcome
★★★★★ 5/5
GoogleLisa was really helpful, responsive and kept on top of all aspects of our move. From the initial survey through to completion - very impressed with the service - thanks all at the Robert Watts team.
Kevin · 22 June 2021
Agent replied · 20 June 2024
You are welcome Kevin and thanks for posting this great review
★★★★★ 5/5
GoogleRecently rented a property from Robert Watts, Cleckheaton in BD6. There was a few questions and requested we had at the beginning which was dealt with negatively but then started dealing with Sam Banfield and he was so helpful and dealt …
Christine · 5 October 2019
Agent replied
Many thanks for your super review and we'll pass your comments on to Sam and the team at Cleckheaton
★★★★★ 5/5
GoogleI cannot recommend the services of Robert Watts enough. Their help, assistance and professionalism was absolutely superb. I Dealt mainly with Nicky and Amy but the experience i had was totally above and beyond from all the team. Probably one of the best Estate Agents you will ever come across! Thank you
Naveed · 13 May 2024
Agent replied · 20 June 2024
Thank you Naveed that is a really super review and we’re so pleased Amy and Nicky could help you. The pleasure was all ours.
★★★★★ 5/5
GoogleRobert Watts were brilliant throughout the sale of our house. Lisa kept us up to date throughout abs the communication was second to none! Thanks to Lisa, James & team at Cleckheaton. Would highly recommend!
Abby · 22 June 2021
Agent replied
Many thanks Abby really glad we could help and we’ll let the team know. Hope you enjoy your new home.
★★★★★ 5/5
GoogleWould highly recommend Robert Watts. We had a difficult purchase, Lisa & Nicky kept us updated every step of the way. We could not of had better service.
Katie · 22 June 2022
Agent replied · 30 July 2023
Thank you Katie we’re so glad Lisa and Nicky could help as sometimes it’s not an easy process. Good luck in your new home.
★★★★★ 5/5
GoogleJames Watts and his team provided me with excellent service and support during what was a very difficult sale of my unique property. Good communication, sensible advice and friendly staff helped get me moving in a difficult market.
Mackenzie · 22 June 2020
Agent replied
Thanks Mackenzie, really appreciate the 5 star review.
★★★★★ 5/5
GoogleOne of the best letting agents I've used. Extremely professional and on point. Any needs are met instantly and the team are incredibly friendly and approachable.
Atiq-ur · 10 May 2025
Agent replied · 20 June 2024
Thank you so much for your lovely review and we’re delighted you were so pleased with our Lettings team.
★★★★★ 1/5
GoogleUnderhanded misleading give you false hope play with your mind in the end just wanting more on a provisionally sold property hoping seller will accept..... some people have morals.... not here though! having dealt with many estate agents worst experience ever so far
EDIT BELOW
In response: to call someone churlish for leaving an honest review speaks volumes.... its not about gazumping its about not leading someone up the garden path as a buyer we need to make decisions too i know what happened along the process as it was told to me and i know things happened in the background...... i know with 100% confidence can say it was wrongly handled and i was dealt with incorrectly as a serious buyer!
Saad · 22 September 2021
Agent replied
Saad we are sorry you felt you had to post this. You were trying to buy a very popular house and we do not favour any potential buyer to give everyone the same chance. We are here to obtain the best price for our client but never encourage gazumping and someone has to lose out. We do feel it is a little churlish to post a 1 star review because of this however.
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