Reeds Rains, Cleckheaton reviews

★★★★★ 5/5

Google

I absolutely could not be more happier with the service I received from this estate agent. After having a nightmare with another local agent I was contacted by Jonjo from the Cleckheaton branch who was very helpful and understood my frustration. From there on it was brilliant. Regular weekly updates from the office and the viewings were taken care of whilst I was away from the area. The pictures in the brochure were unbelievable and I got an offer within 2 weeks. Offer accepted and sale completed within 2 weeks. Couldn't have been any better. Special thank you to Lauren who has seen the sale through to completion and kept in touch throughout. Highly recommended, thank you.

Martin · 19 January 2018

★★★★★ 5/5

Google

I didn't much contact with the main staff downstairs although when i did they were very friendly, polite and helpful. Most of our dealings were with Paula Smith, the mortgage and protection advisor. Paula was fantastic. Her knowledge of the mortgage sector and the products on offer was clearly of a high standard. She kept us updated throughout the mortgage application process and answered any questions in a timely manner. Where estate agent side is concerned, my only small criticism would be that the online personal buying/selling progress tracker they provide was rarely updated and had much of the information missing throughout the process making it pointless. Nice one guys! Thank you.

Tim · 19 January 2018

★★★★★ 5/5

Google

Reeds Rains manage several properties for me on a fully managed basis. Chloe and Michael and the branch team are always very responsive and professional which is vitally important for an 'arms length' landlord.

John · 31 March 2025

★★★★★ 5/5

Google

Had an easy and stress free process finding a new home with the help of Chloe who was there every step of the way, no complications, very straight forward. Definitely reccomend! Can’t fault anything!

Emily · 20 March 2025

★★★★★ 5/5

Google

I used the mortgage brokering service to buy my first house. Paula was amazing and helped me keep my head through issues with solicitors and vendors as well as making sure I had all the information I needed to make sense of the mortgage side. She was always prompt when I needed an answer and if she wasn't there Dianne and everyone else I spoke to in the team were friendly and all too happy to help.

Eturni · 19 January 2018

★★★★★ 5/5

Google

Taylor has been awesome over the last 4/5month with helping me n my wife! Very easy to get in contact with, very friendly, always kept me informed, always on time meeting us at are new home I can’t be more happy. Thank you!!!

Chris · 19 January 2019

★★★★★ 5/5

Google

Reeds Rains were great from start to finish with our house sale. They were very professional and kept us up to date at all stages. Would definitely use again.

Rebekah · 5 April 2025

★★★★★ 5/5

Google

Mollie and Katie made everything really easy for me and my partner when renting our first house, they explained everything to us and answered any questions we asked. Would recommend them to anyone who is looking to move out

Mimi · 19 January 2019

★★★★★ 5/5

Google

Cannot recommend Reeds Rains enough, Chloe is always punctual with her replies remaining professional through all interactions.

Karla · 13 April 2023

★★★★★ 5/5

Google

Excellent service, would highly recommend. Regularly updated in progress, transparent on costs and worked in the best interests of both buyer and seller. Lauren was particularly great although everyone I dealt with was professional and helpful

SJB · 19 January 2020

★★★★★ 5/5

Google

Great communication from Chloe and Niamh on the lettings team throughout the process of getting a new tenant into my rental property. Thank you :)

Antonia · 13 April 2025

★★★★★ 1/5

Google

Iv never know such incompetence its been months of issues and cost to myself. Who would have thourght it a fire safety manager of Leicestershire fire service renting out an apartment with fire safety issues and reeds rains couldnt care less so long as they get their money. I still have a window that doesnt open and electrics i cant trust. Not to mention the black mould in the kitchen. Its discusting if i treated one of my customers like this id soon loose alot of money but these people think they are indestructible. Reeds rains are con artists take your money and do nothing to maintain the property. They then threaten you or ignore you until you go away or move out. Don't rent with they are disgracefully disgusting people and have no idea what customer service means. My landlord is hiding behind them and they let him. Don't stand by and let this happen to you think twice before you deal with these con artists. Another issue 10 months in where i am now walking through sewerage to get out of the apartment block with no response from reeds rains So your aware aswell since they sort of responded to my review months ago thay still have not done anything about any of the issues in my apartment. UPDATE GUESS WHAT THE LANDLORD HAS ACCEPTED LIABILITY 11 MONTHS IN AND NOW OFFERED FOR ME TO LEAVE AND PAY MY RENT UP TO OCTOBER ITS A JOKE THEY ONLY RESPONDED WHEN I PUT A POST ON FB WHICH THEY HAVE NOW CHANGED THEIR PROFILE SO YOU CANT SEE REVIEWS JUST GOES TO SHOW THEY HIDE FROM THERE ISSUES AND WONT TAKE RESPONSIBILITY FOR THE MESS THEY HAVE HELPED TO CAUSE. It doesn't stop there 14 months in and they have been found out in lies to the council of when i left. Falsely claiming for faulty fire alarm call outs. And now trying to claim for rent when i have an email stating my tenancy needed 3 months prior. Katie hutchinson lauren and emma curtin you all aught to be ashamed of yourselves. I hope this goes to court because you have yet to prove anything because you have been caught out in that many lies. You utter scum.

Sean · 18 January 2021

★★★★★ 5/5

Google

As my son was a first time buyer they were fantastic very helpful nothing too much trouble. Big thanks to Taylah who we dealt with most but also Lauren and Sam were great help Thank you

Kathryn · 19 January 2019

★★★★★ 5/5

Google

Very professional did a good job the staff are on the ball

Alan · 19 August 2025

★★★★★ 5/5

Google

Very good experience, Lauren was our Advisor and held our hand throughout the process. Very experienced and was a delight to deal with, she didn't mind my constant calling and asking questions.

Kate · 19 January 2020

★★★★★ 1/5

Google

If I was a landlord and thinking of letting reeds rains to manage my property it’s will be a big NO NO NO NOOOOOOO, cannot accommodate viewings for interested parties. Happy to pay six months up front as-well. I just feel for the landlord who is probably losing money as the property has been empty for two months ( titanic mills 1 bedroom apartment ). I hope the landlord of this property reads this so he will understand why he’s property is still on the market. Majority of people work 9-5:30 as estate an agent you should be able to accommodate out of hours viewings

Usman · 19 January 2020

★★★★★ 5/5

Google

We would definitely recommend both estate agents and mortgage advisor! As we are first time buyers, it was great to have in depth information that really made the process of buying our first house and applying for our first mortgage simple and easy to understand. James gave professional and honest advice in a very non-hard-sell style which made us comfortable and happy to go through him when applying for our mortgage and insurance options. The Reed Rains team were always polite and happy to help book viewings and ask the property owners any questions we had. Thank you! Can't wait to move in!

Joel · 19 January 2020

★★★★★ 1/5

Google

Changed the tenancy agreement and increased the rental price after paying a holding deposit. Swindlers or incompetent - either way, unprofessional.

Daniel · 13 April 2025

★★★★★ 5/5

Google

As a first time buyer Lauren and Tayla were brilliant. Always kept me informed with regular updates to make sure my purchase went through quickly and smoothly. Would definitely recommend

Dan · 19 January 2020

★★★★★ 5/5

Google

I have worked closely with Jonjo, Lauren and Tayor throughout the construction of our 5, 4 bedroomed development in Bradford. Their approach, attitude and care has been exemplary, and when set at the correct value the properties sold quickly, one after another. I have been most impressed with their speed of communication, efforts to resolve any issues and above all outstanding professional conduct throughout. I would recommend their services to any business considering developing and I thank them all for their sustained effort and hard work in the past 2 years. Well done guys, you deserve the 5 stars!! Carol

Carol · 19 January 2019

★★★★★ 5/5

Google

Reeds-Rains took over our sale after the previous estate agents failed to find us a buyer. To be fair, it wasn`t an easy sell as it was my dad`s house who passed away aged 90 and he had run it into the ground. But Reeds-Rains found us numerous potential buyers from very many viewings. If the house had been in better condition it would have sold much quicker. But my contact, Lauren, was brilliant and stuck with it, working her hardest to sell the house. It was a tough time but she did so well and gets a personal 5 star review from us for all her efforts which finally paid off. Highly recommended.

Ken · 19 January 2019

★★★★★ 5/5

Google

The cleckheaton Reeds Raines staff are brilliant!!! All the staff are friendly and they are professional with how they approach every situation. They are flexible in the approach and warm and welcoming every time you ring up. Lauren and John jo are always on hand to advise and negotiate on property purchases with speed that i have not seen from an estate agents before but i welcome the fast pace that they work at. Taylor also is helpful when i contact the branch. Molly also helped a lot on the rental side of things with good fast communication and helped with any issues that arose. The whole team at the cleckheaton branch are a good solid example of a team that gives a 'service plus' to every customer that goes to or visits the branch. It feels like an estate agent family and im so glad that i choose them to look after my property services as they are 'the best' holistic estate agents with both quality, depth and a vast amount of property experience. Thank you guys and thanks for looking after me along this property journey. I am looking forward to working in partnership with you in the future. All the best. DH

D · 19 January 2019

★★★★★ 5/5

Google

Very helpful and quick to respond

Tracy · 29 August 2025

★★★★★ 5/5

Google

We have recently sold our home with Reeds Rains Cleckheaton, as this was our first house we were not familiar with the process and needed a lot of help along the way. Lauren has been so helpful throughout, has answered our constant questions and has gone above and beyond to help everything go through smoothly. Would definitely recommend :)

Sarah · 19 January 2020