Reeds Rains, Cleckheaton reviews

★★★★★ 5/5

Google

We had our house valued by Sam, she was very professional and approachable. We had a follow up contact by Jonjo who again was very professional and friendly. We have decided not to put our house on the market for the minute but when we do we will deffinatley be in contact with the guys at Cleckheaton branch.

Vicky · 19 January 2019

★★★★★ 1/5

Google

Reeds rains has to be one of the worse agencies I have been with. Ringing up needing stuff repaired and they never sent anyone out to sort it out. And then when I handed my notice in they was off with us. We left that house cleaner than what we got it and the landlord was picking stuff out that was like that when we first moved into the property. Just so he didn't have to give us the deposit back. They are so poor. I would recommend everyone to go with a different agency coz these are terrible

Chantelle · 18 January 2021

★★★★★ 5/5

Google

Excellent and highly recommended. The letting dept is always ready and willing

Sonny · 12 June 2024

★★★★★ 5/5

Google

Brilliant service from Lauren with the purchase of our first home and thank you for everything, our solicitor also complimented you on your efficiency! Had some teething problems to begin with due to the mortgage advisor and her pushy nature (would avoid) but all outweighed by the customer service from there on.

Twisty · 19 January 2019

★★★★★ 1/5

Google

If I could leave 0 stars I would. If you want your business running into the ground give these guys a call

Thomas · 13 April 2025

★★★★★ 1/5

Google

Looking at purchasing a house that was advertised through Reeds Reins, we were the first to view, first to make a generous offer but were told we weren’t able to negotiate until we spoke to their Inhouse mortgage advisor to prove we had the funds and our ID. We went along on the next available appointment with what was required as we had the deposit, mortgage in principle and our ids. We were told we must have this meeting, have our information checked and it must be done by the mortgage advisor. Nothing against James, nice friendly guy and if you are shopping around I would advise you go and see him but for us we had done our homework and got a great deal. All James did was look and photocopy our IDs?? Unsure why an agent couldn’t do this. With all this messing around someone else was able to view, get an appointment with the mortgage advisor before us?? (We supposedly had the next available appointment) and put an offer in. We were not told there was another offer, we put our next offer due to our first one was declined and when asked if it was our final (we didn’t say it was) we were told the vendor went with the other persons offer. We are appalled at their practice to get you to do a process that had no merit apart from getting them more money by going through their mortgage advisor, we were made to jump hoops to not get anything out of it. The person we dealt with wasn’t the friendliest, had no interest in our business and to be honest came across biased to the other people, maybe they are getting a mortgage through them. If you are planning on selling your house I would think twice with these as they are more interested in their own investment than yours. The other estate agents we have spoken to recently seem more friendlier, don’t push their own agendas and have been more focused on the vendor. I am glad the vendor sold their house, they were great and informative with the viewing, ashame they had this estate agent.

Andy · 19 January 2020

★★★★★ 5/5

Google

Fantastic service from Lauren and Taylor and everyone there, can’t thank them enough for dealing with our sale, they made sure everything went as smoothly as possible with all questions and queries answered promptly nothing was too much trouble Highly recommend and will definitely be using them again!

Claire · 19 January 2019

★★★★★ 5/5

Google

Fantastic service from both Mollie and Katie at Reeds Rains! They made sure that the process ran smoothly, all questions or queries answered promptly and continue to go the extra mile to provide support for a first time tenant. Cannot thank them both enough, would recommend every time.

Chris · 19 January 2019

★★★★★ 5/5

Google

Relocating to the area and found Reeds Rains to be very helpful. Called the office and the greeting was warm and friendly, service was efficient and they squeezed me in for viewings at short notice. Met with Sam on the viewing and the good service continued. Would highly recommend.

David · 19 January 2018

★★★★★ 1/5

Google

Please ensure you check their fees. £120 for renewal of a tenancy. Girl who signed me up was happy to inform all the pros of a 6 month deal over a year, but not that I would have to pay £120 for them to change a date on the tenancy agreement. Bare in mind also, there admin fee to begin with are £240, which I higher than in the local area. I have been renting for over 10 years and I have also never come across a company who forces you to take fixed contract options rather than, allowing the contract to become a rolling one. Finally please be aware that this company will also charge you £120 exit fee if and when you decide to leave. My advice, save money and rent from another company.

Antony · 19 January 2018

★★★★★ 5/5

Google

Excellent service from the Reeds Rains Cleckheaton team. Chloe has great advice about rentals, makes the process easy from start to finish.

Phoebe · 13 April 2023

★★★★★ 5/5

Google

Fantastic service. Jonjo came today and listened to me and gave me an honest valuation. Talked through all the options and costs for selling. No pressure to sell with them. Will definitely consider using them if I do decide to sell.

Karen · 19 January 2020

★★★★★ 5/5

Google

I have nothing but praise for the Cleckheaton branch.....from walking into the branch with all the staff happy and smiling it was such a pleasure dealing with them. Our thanks especially goes to Molly who was so very helpful, professional and friendly.

Maureen · 19 January 2019

★★★★★ 5/5

Google

Really good team to work with. Went above and beyond in supporting me wherever possible and keeping me updated with any changes, implications and progression made. Would definitely recommend working with RR Cleakheaton for both mortgage advise and find the right property.

Seb · 19 January 2019

★★★★★ 5/5

Google

Sam and Lauren were fantastic throughout the purchase of our new property and pulled out all the stops when it mattered! Thanks for all your help :)

Daisy · 19 January 2018

★★★★★ 5/5

Google

My experience has been very positive. I would recommend them to my family and friends. I was able to get an appointment within a few days. Johnjo came to look at the property. He was very professional and thorough.

Yasmin · 19 January 2020

★★★★★ 5/5

Google

Really excellent customer service, advice and guidance from Reeds Rains Cleckheaton regarding my house purchase. Ryan, Lauren and Tayla guided and helped me every step on the way and were very friendly and knowledgeable. Would highly recommend. Thanks all!

Michael · 19 January 2019

★★★★★ 5/5

Google

Amazing service from Tayla-Jade & Lauren, got things done fast, thank you so much for getting us through this stressful time & making it more settled as this is a first time thing for us!

Lorna · 19 January 2020

★★★★★ 5/5

Google

Jon Jo and the team were absolutely brilliant. We had a few different estate agents value and talk to us about the sale of our house, but from the offset felt really comfortable that these guys were genuinely wanting to do a good job for us, which proved to be true. Would recommend them in a heart beat. Thankyou for your hard work and support. Michael, Batley.

Michael · 19 January 2020

★★★★★ 5/5

Google

Thank you Jess, Katie and Chloe for all your help in arranging our flat rental so quickly. Excellent and professional service.

Sue · 19 January 2018

★★★★★ 5/5

Google

Dealt with Lauren Pachniuk and she was brilliant and really helpful. Kept me informed throught the process.

Andy · 19 January 2020

★★★★★ 5/5

Google

I will fully recomended James McGowan i almost though i have no chance to get a loan from any bank but him did the posible so i’m very thakfull for that ,100% recommend.

Costas · 19 January 2020

★★★★★ 5/5

Google

I have recently used Reeds Rains to rent a new property. The service I have received has been excellent. Molly and Katie have been very helpful. Thankyou. I would highly recommend them. X

Emma · 19 January 2020

★★★★★ 5/5

Google

Excellent service. Booked the appointment and was kept informed throughout. Jonjo came out to see me and was very thorough in providing a full range of options. Would definitely recommend their services.

Richard · 19 January 2020