Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThanks Thomas and Oli. Grand job. You found excellent tenants very quickly keeping the vacancy period to a minimum.
Trevor · 4 November 2024
Agent replied · 11 November 2024
It’s really lovely to read another 5* review Trevor. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe company made sure my family had a good apartment. Even when there were some maintenance issues, they quickly made contact to get them fixed back. Tom and Oliver were fantastic people
Bolanle · 22 March 2024
Agent replied · 20 June 2024
Many thanks Bolanle Osikominu for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTom and olly were amazing throughout the whole process communicated everything with me which made the move very smooth thankyou for all your help
Kimberlie · 16 February 2026
Agent replied · 16 April 2026
Thank you for your kind words! We're thrilled to hear that Tom and Olly provided excellent communication during your move. It was our pleasure to help make the process smooth for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleTom and olly have been amazing helped me out with everything. They both went beyond to get me moved in to my new place. They also got my boiler sorted right away by phoning the landlord and plumbers to make sure it was up and running. I'm really do appreciate what they both have done. Best place to go to if ur looking for a place to rent
Aaron · 12 October 2024
Agent replied · 26 October 2024
Thank you so much for your wonderful 5* review Aaron! We're thrilled to hear that Tom and Olly were able to assist you so effectively and ensure your move went smoothly. Your kind words are greatly appreciated.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe had a very good experience working with the WH Brown team in selling our house. From the initial process of getting viewings through the door, regular updates, providing guidance where needed, right through to getting a buyer and closing the sale. In closing the sale I worked very closely with Michelle who consistently chased and followed up to get the sale completed. I would highly recommend using W H Brown.
Sue · 18 August 2024
Agent replied · 25 August 2024
Thank you Sue for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googleabsolutely out standing people from viewing (Dave) to completion always there to help. had a nightmare of a solicitor but Michelle (helpful adviser LOL) was always happy to help. Jodie (mortgage adviser) at the office was also really helpful with getting a mortgage and explaining in easy to understand terms.
would recommend every speak to them first before going somewhere else weather you are buying or selling they will help
thank you team for all your help and support *****
Russell · 21 February 2024
Agent replied · 20 June 2024
russell parsons thank you for your glowing 5* review and thank you for your recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI am on a new review of William H Brown, and this is only because of Oliver, he has gone above and beyond on winning me back over, I have had very bad experience with the company prior but now feel I may just be in better hands, so thank you Oliver for all you have done and I hope to have a much better experience this time round and our business may continue
Nick · 21 June 2023
★★★★★ 5/5
GoogleOllie and Tom were brilliant from viewing to moving in. Nothing was too much trouble. Their hard work and communication made it a brilliant experience and can't thank them enough
Debbie · 22 March 2024
Agent replied · 20 June 2024
Many thanks Debbie Elam for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleTom and Olly were amazing in helping me find my first place. They made the process quick, and their friendliness and helpfulness were exceptional. I'm thrilled with my new home, thanks to their expertise and professionalism. Highly recommend!
Temi · 24 September 2023
Agent replied · 20 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI found the lovely people to be very polite and professional.
I personally found that Michelle who worked on the purchase of my
Property to be thoughtful always kept me informed, always rang back and above all she was honest !
Buying and selling a property is stressful enough but she managed to keep everything under control!
Thank you very much for all your help and support!
Robert · 26 September 2024
Agent replied · 26 October 2024
We're delighted to hear that Michelle provided you with such thoughtful and honest service throughout your property purchase. Thank you for leaving us your superb 5* review Robert. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks Michelle for your support with our house sale, always at the end of the phone or email for any queries and to help move things along. Thank you
Saffron · 22 March 2024
Agent replied · 20 June 2024
Many thanks for your excellent 5* review Saffron Rolph-Wills! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my partner have had a wonderful experience with tom and olly.
They have been very helpful from the start and answered any questions we have …
Leah · 16 December 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We are thrilled that you had a positive experience with Tom and Olly. Our team is always dedicated to providing professional and friendly service to our clients. We are so glad we were able to help you … More
★★★★★ 5/5
GoogleTeam W H BROWN ...they sold my property and made every part of selling stress free.there was no lengths they would not go to,even got involved with my purchase so I did not have to deal with the emotions that came with moveing, I would recommend them.I went to W H BROWN to sell ,came out with new home and made some great friends,there where a special 2 that really took me under their wing look out for me.
Lilian · 22 January 2024
Agent replied · 20 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhat can I say, amazing customer service. My faith in agent agents has been restored... after using 4 other local agents, with no success in selling my bungalow, William H Brown came to my rescue and succeeded where the others failed... Michelle was fantastic, very responsive and professional and with a great personality , Rob was very professional and very supportive during the final stages of getting to exchange. The whole team are brilliant, and I really can't recommend them enough. If you are thinking of selling, William H Brown is the go to agent :)PositiveProfessionalism
Mr · 26 August 2022
★★★★★ 5/5
GoogleWilliam H Brown helped us find our perfect home in the location and price range we wanted. Buying and selling houses can be stressful but William H Brown we’re supportive throughout the process. I would recommend them for their professionalism and dedication to getting people to where they want to be.
Nicky · 5 April 2025
Agent replied · 24 April 2025
Thank you Nicky for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy husband and I have had a great experience with these estate agents. Particularly with Tom and Olly. Our queries are answered by them in a courteous manner, especially it is our first time letting. From the start until now, we have already settled in the flat and they are still accommodating our queries. We are grateful for the estate agents in Clacton, William H. Brown. Tom and Olly are the agents I highly recommend.
Charl · 22 March 2024
Agent replied · 20 June 2024
charl miguel thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI rented out my bungalow via W H Brown for almost ten years up until October 2024. During that time I had no problems with Browns or the excellent tenants they sourced for me. I thoroughly recommend the team at Browns for their professionalism, market knowledge, attention to detail and friendly loyal approach to customers. Wouldn’t go anywhere else in the future.
Sheila · 28 October 2024
Agent replied · 11 November 2024
Thank you for your 5* review and recommendation Sheila. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleUnfortunately.. We asked for over a month for a valuation or a desk top valuation, rang them many times to prompt to get done, kept being told yes we will book half hour out to do it never done it, don’t bother to ring us or they don’t turn up when we book them in for a valuation. Won’t be using them again.
Sophie · 12 October 2024
Agent replied · 26 October 2024
Hello Sophie,
Thank you for your feedback. I'm sorry to hear about your experience and the inconvenience caused. Please contact us at complianceresidential@sequencehome.co.uk so we can address your concerns directly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience with William H Brown, Michelle especially who was very helpful throughout the whole process. Would definitely recommend to anyone considering. Thank you Michelle and the team.
Brandon · 21 February 2024
Agent replied · 20 June 2024
Brandon Manning thank you for your glowing 5* review and thank you for your recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with the service received from all members of William H Brown Clacton Office.
Kathleen · 19 March 2026
Agent replied · 16 April 2026
Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThomas and Oliver were very professional and clear when corresponding with us. They found tenants within the same day. Absolutely amazing service. Would fully recommend our business will william h brown and a great team.
Salih · 25 August 2023
Agent replied · 20 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery quick process from start to finish Tom and Ollie we’re extremely helpful
Brett · 26 March 2026
Agent replied · 16 April 2026
Thank you for the positive feedback! Our team, Tom and Ollie, are dedicated to providing efficient and helpful service to our customers. We are glad to hear that your experience with us was a quick and enjoyable one. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMichelle, Dave and Jodie and everyone at Willam H Brown have all been amazing on my journey of purchasing a property. They provided such a calming environment when things could be soo so stressful.
When showing properties I didn't feel rushed round they answered all questions I had.
When doing my mortgage they made me feel so much at ease and explained things thoroughly.
When going through the purchased they contacted me to see how things were and they were also able to chase things to. They were more help sometimes than the solicitor.
Everyone was so friendly and felt like you were talking to your friends just checking in all the time. It was very professional.
Honestly I couldn't recommend any other place other than William H Brown they are the only place where I feel like they wanted me to find a home.
Highly recommend, so much so that my parents are now looking to sell with them from my good expereince and the trust we have with them.
Thank you all so much.
Kirsty · 24 September 2023
Agent replied · 20 June 2024
Hi Kirsty, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleThere has never been a more swift and splendid process with any agent and agency than Tom & Olly. They got me a very nice and affordable apartment at the tidiest point in time. They never ignored our calls and helped the process like smoothly as a true professional. Indeed I'm most happy with their service provided. Thank you Tom & Olly Best agent ever.
Power · 26 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.