Trusted Agent profile · Clacton-On-Sea
★★★★★
347 reviews across 1 platform
64 Station Road, Clacton-On-Sea, CO15 1SP
William H Brown's office in Clacton-On-Sea, at 64 Station Road, is rated 4.7 out of 5 across 347 reviews on 1 platform, including 347 Google reviews rated 4.7.
Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
5/5
GoogleMichelle has been a rock to me throughout my selling process which has been stressful. Without her help I don’t know what I would have done.
Thank you for your brilliant 5* review and thank you for your kind words Kym. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely Fantastic service, We dealt with Tom when renting our new home, And can't thank him enough for his quick responses, Happy Helpful and highly professional approach, We had everything in place and sorted within a week ! I would recommend William H Brown 100% .
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
1/5
GoogleTerrible experience with William H Brown and would not use again. William H Brown listed the property up for sale that we were renting without notifying us, deceived us by taking pictures outside of the home when coming to complete the 6 months check rather than be honest and act with professionalism. we had to find out from a neighbour and only acknowledged us when we called up to complain. Not one person accepted accountability. Since leaving we have been in communication with the previous landlord regarding our deposit and William H Brown are taking an age to process our withdrawal for our deposit stating they are will only do so if they receive communication from the landlord that they already have.
Hello Sam, I am sorry if you were not happy in your experience with us. We would really appreciate any further feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
5/5
GoogleI got introduced to Oli & Tom through my cousin He strongly recommended them to use as agents to let his property I took his advice and the guys were more than welcome willing and able to swiftly get my property let in a week or so I can recommend them fully 10/10 And they are both very friendly helpful it’s almost like you have known them for a long time Brilliant guys the both of them Thank you guys
Thanks for the amazing 5* review and recommendation Demetris! Best wishes, Lucy, Customer Relations.
5/5
GoogleThroughout our process of property purchase and renting William H Brown agents' service was excellent. Oliver Hill not only found tenants but completed all ref checks etc within a week which was amazing for both tenants and landlords. I highly recommend it to everyone looking for anything to deal with the property market. Very good and professional services from everyone working in William H Brown specially Oliver Hill who went above and beyond. Also thanking Jay Jaques and Michelle Barr for helping with the sales process.
Thank you Manisha for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleBeing a first timer to renting I didn't really know what to expect! Tom and Ollie were so good at providing a really professional service, they were both really helpful in answering my questions, keeping in touch by phone to keep me informed all the way, even when the first property didn't work out, they were on to find an alternative for me so quickly. The whole process was painless and I definitely would recommend their services. Thank you both.
5/5
GoogleA big thank you to Michelle, who supported us through the purchase of our new home! We really appreciate your help and guidance throughout this process.
Thank you for your brilliant 5* review Abigail. Best wishes, Lucy, Customer Relations.
5/5
GoogleWhat can I say......Oliver and Tom were absolutely faultless during the whole process. They were always on top of an questions I had and made the whole completely painless. I can not recommend these gents enough. Absolutely first class in every respect.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleHaving to look for a property after having being asked to move out of our rented accomadation, Oliver quckly found us a property that fell into our budget range and needs of our family. Himslef and Tom quickly got the ball rolling and within a few weeks we had the keys to our new property. Oliver communicated well throughout the whole transaction and he made us feel like we/our needs matterd, which put us at ease. Many thanks to Oliver and Tom
5/5
GoogleThank you so much WilliamHBrown team for all your help and for my new home to live ! Specially thanks to Oliver and Tom , they manage all this process and made everything quick and efficient in sorting out the paperwork to finalise my moving in date They were very nice and understanding and explained to me every step,gave me all the informations ❤️ I couldn’t recommend them enough, for me they’re the best ! Also thanks for my new home box gift !
5/5
GoogleMe and my partner recently used this agency to move into our first rental property. Something that for us could have been made alot more difficult and stressful if we didn't have Tom and ollie to help us. Tom was extremely helpful and cooperative for our situation and making the time to talk us through things we didn't understand. He took the time to give us a separate viewing when we had forgotten the layout of the property. His communication always seemed quick. Ollie was also very helpful and communicated things with us quickly and made things easy to understand. Both were great to deal with and made this stressful experience a exciting one.
4/5
GoogleI should have wrote this review a few months ago , so apologies. The purchase through this agent got fairly frustrating, however it really was beyond the agents control. I wish to thank Michelle for her attentive manner, she's an absolute asset to the branch. Both the manager James and Jodie the mortgage advisor are also great. I wasn't a fan of sequence trying to get them to use their conveyancing contacts and for this I have knocked off a star. All in all Clacton branch seems to be good in comparison to the others.
5/5
GoogleFrom start to finish, Ollie and Tom were absolutely amazing nothing was too much for them. They were very prompt and extremely professional and friendly at all times made us at ease, and as first time tenants they guided us all the way step by step . We would highly recommend clacton William H Brown Estate agencies . The welcome pack we received with our keys was absolutely wonderful what a lovely thought full of gorgeous goodies a 5* touch . Thank you Ollie and Tom you were both outstanding 5** Regards Sarah ,Jamie and Chloe Morris
5/5
GoogleWe dealt with william h brown for our recent move regarding the property we were buying. We were very impressed, from Sales showing us round and dealing with the purchase and then the fantastic Michelle with regards to the progression of the sale. Michelle kept us up to date the whole way through, contacting us pretty much every week with the latest news on how the sale was proceeding. Excellent service all round, would certainly recommend if you ever need to buy or sell a property. Thanks 👍
5/5
GoogleGreat service from WHB as always. Olly and Tom at the Clacton branch guided me through the letting process and their great communication made them a pleasure to deal with. Highly recommended.
Thank you for the kind words! We are proud to have Olly and Tom on our team at the Clacton branch. We are committed to providing excellent communication and guidance throughout the letting process. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMichelle was super friendly and a great help in moving the process along for us, when buying our first home. She was brilliant at answering any questions we had.
Hi India, thank you for sharing your positive experience with Michelle at William H Brown Estate Agents Clacton-On-Sea. We are delighted to hear that she provided excellent service and answered all your questions during the process of buying your first home. We appreciate your feedback! Kind regards, Lucy, Customer Relations.
5/5
GoogleWould just like to say how pleased my dad was with William H Brown for selling his mums property. Very pleased with the service and the staff especially Michelle Barr. Would use them again thank you very much. From Tony
Hi C C! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleBrilliant from start to finish. Olly & Tom was great. process was done within 24hours and we had the keys within a week. Great lads 👍 …
Thanks for the wonderful 5* review Tommy! Best wishes, Lucy, Customer Relations.
5/5
GoogleIt was a tough time having to sell Dad's house after he passed away but Michelle and all the other agents were sympathetic to our cause and made what was obviously a tough time that little bit better. So thanks Guys and God bless.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe guys at William h brown, Tom and Olly have done a fantastic job providing us with a 2 bedroom house. They made it so simple setting up the contract, they kept us informed all the way through, till we knew the house was ours to rent. They provided us with all the information we needed and where really helpful in everyway. Great guys to get along with and they really know their stuff when it comes to renting or buying a property. Thank-you Tom and Olly for assisting us and we wish yous all the best for the futture. Highly recommend for those wanting to rent or buy.
Hi Mark, It is great to see such wonderful comments about our local team. Many thanks, Scott @ Customer Care
5/5
GoogleThe team is so incredible. From the whole team being very informative to me during the purchase process, to Tom & Oliver being very efficient and helpful when it came to letting. Even though this has been my first property purchase, I am extremely happy that these guys have been so focused on achieving my expectations so quickly and swiftly. Robert is also another helpful person during the process. Honestly they’re amazing. That’s all I can say
5/5
GoogleI would like to say a big thank you to Michelle. She has been brilliant all the through. Always returns phone calls, and nothing is to much trouble for her.
Thank you for your kind words, Tina! We are delighted to hear that Michelle provided you with excellent service. We appreciate your feedback and will be sure to pass on your compliments to her.
5/5
GoogleIsabella guided us all the way through many properties and had all the answers we needed to reach a successful decision very professional and helpful
"Thank you for your kind words, we are thrilled to hear that Isabella provided exceptional service and helped you make a successful decision. We pride ourselves on our professionalism and dedication to helping our customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
Google“I would like to express my appreciation to Tom and Olly from the William H Brown lettings team. They have been exceptionally professional, friendly, and supportive throughout the entire letting process. …
Thank you so much for taking the time to share your positive experience with Tom and Olly from our lettings team. We are incredibly grateful for your kind words and are thrilled to hear that they provided exceptional service throughout the … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Clacton-On-Sea office has 347 reviews across 1 platform: 347 on Google.
William H Brown Clacton-On-Sea is rated 4.7 out of 5 across all 347 reviews, and 4.7 out of 5 on Google from 347 reviews.
William H Brown Clacton-On-Sea, 64 Station Road, Clacton-On-Sea, CO15 1SP.
