Trusted Agent profile · Clacton-On-Sea

William H Brown Clacton-On-Sea reviews

4.7

★★★★★ Excellent

347 reviews across 1 platform

64 Station Road, Clacton-On-Sea, CO15 1SP

William H Brown's office in Clacton-On-Sea, at 64 Station Road, is rated 4.7 out of 5 across 347 reviews on 1 platform, including 347 Google reviews rated 4.7.

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4.7 / 5

347

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.

5/5

Google

We have recently purchased our bungalow in Holland on Sea through William H Brown and must say the service was excellent we dealt with Jay and Dave and they were very helpful snd honest about all the properties we viewed. Also Michelle who finally got it over the line as there was a few problems with solicitors if it wasn't for Michelle i dont think we would have got there. I would highly recommend William H Brown 1st class service and thanks to all the team.

Thomas · 21 May 2024

Agent replied · 20 June 2024

Thank you for taking the time to leave us your outstanding recommendation and 5* review Thomas Burke. Kind regards, Lucy, Customer Relations.

5/5

Google

Most excellent people to deal with, a special mention to Michelle and Dave but the whole team there were extremely considerate and helpfull.

Kim · 16 March 2026

Agent replied · 16 April 2026

Thank you for the glowing review! We are thrilled to hear that you had a positive experience with our team, especially Michelle and Dave. We pride ourselves on providing outstanding customer service and we are glad it shows. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

William h brown took over our rental property in Clacton at the beginning of the year, and I have to say right from the beginning Tom and Oliver, have been absolutely brilliant. We had a carbon monoxide leak in our property from our boiler and within 3 days the old boiler had been replaced with a brand new boiler. Oliver kept me updated the entire time of the progress and arranged for everything to be sorted so quickly. Both Oliver and Tom generally cannot do enough for you and go the extra length to make sure everything is sorted quickly as possible. Never had an estate agent who is willing to do so much, so extremely grateful.

Chantelle · 21 April 2024

Agent replied · 20 June 2024

Thank you for your glowing comments and 5* review Chantelle Jones. Kind regards, Lucy, Customer Relations.

5/5

Google

Exceptional service and excellent communication from start to finish. The experience I have had with William H Brown so far has been awesome, the staff kept me up to date in all matters in a clear and efficient manner from viewing to documentation to moving in all smooth and easy. It is my first time renting a property in this country, was a bit scared it will be difficult but trust me it was a smooth one with Tom and Olly. Tom and Olly was amazing, ready to listen and help out . I would recommend William H Brown over and over again.

Halimat · 22 March 2024

Agent replied · 20 June 2024

Halimat Sadiat thank you for leaving us a 5* review.

5/5

Google

Macauley and Michelle at William H Brown in Clacton have been excellent. They are friendly, helpful, caring and kind and cannot do enough to help with the sale/purchase process. It is a stressful time, however, throughout it all we felt supported and listened to. The process from start to finish has been great and recommend William H Brown if you are looking for an organised, professional and supportive team. Thank you all for your help.

Molly · 16 January 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are so glad to hear that Macauley and Michelle were able to provide such excellent service during your sale/purchase process. Our team at William H Brown strives to make the experience as smooth and stress-free as possible for our customers. Thank you for recommending us. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Having Recently Lost both Parents , The family had to sell M&D property, From the start William H Brown were excellent in every way, Michelle in the Office was always in touch & kept us upto speed at every stage of the selling process. On behalf of Myself My Brother & both Sisters I would like to thank WHB for their professionalism & Dedication in what was a very difficult time for the Family Kindest Regards Mr Dave Johnson

Dave · 21 February 2024

Agent replied · 20 June 2024

Dave, thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

My experience has been smooth & easy so far. Macauley has been really helpful with any queries I have had & been prompt with anything that has been needed.

April-Katie · 16 December 2025

Agent replied · 16 April 2026

Thank you for sharing your positive experience with us! We are delighted to hear that our team member, Macauley, has been providing helpful and prompt service. We strive to make the process smooth and easy for our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The experience I have had with William H Brown has been exceptional the staff kept us up to date in all matters in a clear and efficient manner. It is the first time I have had to hand all the responsibilities over to my son which made me a little stressed but Michelle was amazing. I would recommend William H Brown to anyone I know who maybe looking to purchase a property. Excellent and professional service by all

Sally · 21 February 2024

Agent replied · 20 June 2024

Thank you for your thoughtful 5* review and recommendation Sally! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

The day I came for a viewing, Tom was a very helpful gentleman, he helped me with everything I needed to know and what had been done to the property, he was so helpful with me and my partner and my 2 boys, honestly Tom is the one to go to for help, always willing to listen to your enquiry’s and always finds a way to help!! He’s amazing!! Thank you for our ever loving home!!

Chloe · 22 March 2024

Agent replied · 20 June 2024

Many thanks for the fantastic 5* review Chloe Dunn-furness. Kind regards, Lucy, Customer Relations.

5/5

Google

I had an amazing experience getting a property they always made me feel heard and listened to everything I needed and had to say and went out of their way to help where they could and always go that extra mile, and made such a horrible situation I was in a little bit more positive a very very special thank you to Tom he was amazing and went out of his way to find somewhere and give me other options and Ollie was amazing and always listened and went out of his way to help where he could, they where both very amazing Thank you!!!!

Kristina · 23 December 2023

Agent replied · 20 June 2024

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I chose William H Brown as had a really positive experience selling a property previously. I was new to letting a flat and needed lots of advice and support. Luckily Tom in the lettings department has gone above and beyond. From seeing the flat at initial meeting through to finding the right tenant, Tom has metaphorically held my hand. He has always been available and when it is his day off, he made sure Olly kept in touch. He listened to what sort of rental I envisaged and ensured that honestly and congruence were at the heart of everything. This meant a fair service for myself and especially the tenants. I felt that nothing was too much trouble and no question too silly. My new tenant is more than happy and this makes me feel happy. I can't thank you enough x

Fay · 23 November 2023

Agent replied · 20 June 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you so much Tom and Olly for getting us a new home with a short period of time.We really appreciate for your kindness and support

Charlotte · 16 December 2025

Agent replied · 16 April 2026

Thank you for your kind words! We are so happy to have helped you find your new home in such a short time. It was our pleasure to assist you and we appreciate your support. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Thank you for all your help You found me and my family an amazing house Big thank you to Tom and Olly

Jemma · 16 January 2026

Agent replied · 16 April 2026

We are thrilled to hear that we were able to help you and your family find your dream home! It was our pleasure and we appreciate your kind words. Thank you for choosing us, and we wish you many happy years in your new house! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Overall had an easy and wonderful experience with William h brown, especially Tom and Olly as they were great when it come to answering questions, and making the process of renting the property as little stress as possible. The team are all lovely, outgoing people and when it comes to managing anything to do with the property, they are hands on and there to handle straight away. I’m please I had the experience of my first home to be with them.

Kealey · 24 October 2023

Agent replied · 20 June 2024

Thanks for your amazing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We have recently purchased through William H Brown and would recommend to vendors and buyers alike. James and Dave were professional and courteous and a pleasure to deal with, and Michelle is a skilled Sales Progressor that ensured the transaction completed as quick as possible. Thank you again and we look forward to purchasing more properties with you in the future.

Callum · 28 September 2024

Agent replied · 26 October 2024

Thanks for the excellent 5* review and recommendation Callum! Thanks for your thoughtful comments about James, Dave, Michelle and our Clacton-On-Sea team. Best wishes, Lucy, Customer Relations.

5/5

Google

Worked with Thomas and Olly during the letting process and have nothing but good things to say. They were both very friendly and helpful answering any question I had, with the process being fast and smooth, when a few minor issues did arise, the agents were always quick to contact and resolve them. They were also flexible with scheduling the initial viewing and were polite from the start, and didnt make me feel like i was being fobbed off like when I had spoken to some estate agents previously. Would go through William H Brown again in the future.

Ryan · 25 August 2023

Agent replied · 20 June 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ollie and Tom were brilliant in helping me find a tenant for my property. I was given phone numbers for local tradesmen as and when I needed them and was always kept up to date on the progress of the let. This is good old fashioned business and the way it should be done. All my rentals will be going to them in the future. Highly recommended

Johnny · 30 May 2024

Agent replied · 20 June 2024

Thank you Johnny for taking the time to leave us this excellent 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

We have bought and rented out a property through William and H Brown. The sale was through auction and it went smoothly. For renting out Oliver and Tom were so helpful and updated on each stage. It is now rented out and these guys are gone far enough to make it happen sooner. They are working long days and I was able to meet them on Good Friday.

Kandiah · 21 April 2024

Agent replied · 20 June 2024

Kandiah Nagamany thank you for taking the time to leave us your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Reactions.

5/5

Google

This is the second time we have purchased a property through William H Brown and everything has run smoothly, have been kept in the loop with regards to viewings and the process of the chain and getting to exchange . Big thank you to Michelle for chasing the chain she has been a rock to me in such a stressful time . Thank you 😊 …

Susan · 21 May 2024

Agent replied · 20 June 2024

Many thanks Susan Brookman for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Such a pleasure to work with William H Brown Clacton branch on purchasing our first home. Jodie is amazing who dealt with our mortgage, she was extremely patient and explained everything to us. Michelle has also been brilliant, keeping us up to date and well informed. Both ladies made the whole process relaxed and we couldn't have asked for a friendlier branch to deal with.

Katy · 30 May 2024

Agent replied · 20 June 2024

Thank you for taking the time to leave us this tremendous 5* review and your kind words Katy. Kind regards, Lucy, Customer Relations.

5/5

Google

The team at William H Brown in Clacton were friendly and professional in every interaction, from when we made our initial enquiries through to our house being sold. Michelle provided effective communication between all parties and the team went out of their way to ensure the process went smoothly. Would highly recommend their services. A big thank you to you all.

Gemma · 21 May 2024

Agent replied · 20 June 2024

Many thanks Gemma Holman-Quinn for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Exemplary service start to Finish. Michelle was a credit to the company helping me through my first house purchase with grace and care. Jamie was also extremely helpful. Both parties were supportive friendly and very knowledgeable. One happy customer, I would be more than happy to refer her to any friend or family member. Simply Put thank you from the bottom of my heart.

OCTAVIAN · 21 February 2024

Agent replied · 20 June 2024

Many thanks for your outstanding 5* review Octavian. Best wishes, Lucy, Customer Relations.

5/5

Google

I want to say a massive thank you to Oliver. He helped me through the process and whilst my circumstances were not ideal, he was not deterred. There was a high level of communication. Referencing and paperwork were completed and I picked the keys up within two weeks of my initial viewing. I cant thank the team enough.

Thomas · 21 May 2024

Agent replied · 20 June 2024

Thomas Murray many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Olly & Tom were exceptional in helping me throughout renting my property. They were always available to deal with my queries and were beyond obliging every time I called up be it early or late in the day. Much appreciation to both for their professional and helpful approach.

Anita · 4 November 2024

Agent replied · 11 November 2024

Hello Anita, thank you so much for your wonderful 5* review! We're thrilled to hear that Olly and Tom provided exceptional service and were able to assist you promptly and professionally. Your kind words are greatly appreciated. Best regards, Lucy, Customer Relations Team

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