Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
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5/5
GoogleI needed some properties valued for work, Rick was very professional and provided us with an excellent service, we will be using Leaders again.
Paul Β· 20 February 2024
Agent replied Β· 19 June 2024
Dear Paul Moore
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLeaders are amazing Agents.
They made everything so easy, and Rebecca Proctor is so kind and really helpful.
I would definitely recommend using them 100%! π
Yusuf Β· 22 December 2023
Agent replied Β· 19 June 2024
Thank you so much for your kind words Yusuf. It has been my absolute pleasure letting your property and thank you for choosing Leaders to manage the property for you. All the best, Rebecca
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5/5
GoogleGreat service provided. We were very impressed and couldnβt have been more delighted, able to get the job done in an efficient & professional way. Louise was extremely helpful and professional.
KatarΓna Β· 25 July 2023
Agent replied Β· 19 June 2024
Dear KatarΓna KoleniΔovΓ‘
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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1/5
GoogleLeaders Clacton thinks itβs acceptable for a pregnant woman to live in a flat that is covered in mould. She been in the property for about 3 months. The landlord and Leaders have ignored requests for her to vacate the property for the safety of herself, partner and unborn child. They have ignored responsibility and the duty of care towards human life. I would avoid choosing Leaders as the way they have treated her and her unborn child is disgusting.
Dan Β· 20 June 2023
Agent replied Β· 19 June 2024
Dear Dan Snelling,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you.
Many thanks, Customer Care Team
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5/5
GoogleWe were shown a property yesterday by Jake from Leader's in Clacton. We were very happy with the experience. He was friendly, polite and professional. After viewing the property he spent a few minutes with us to make sure any questions were answered, a hand out of the house details and contact information was shared with us. Also I have found communication with other members of the team to be very pleasant - professional and welcoming. Thank you very much.
Louisa Β· 20 June 2023
Agent replied Β· 19 June 2024
Dear Louisa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThank you so much to Rick at Leaders for helping us get our dream home. We are are over the moon!
Aaron Β· 20 February 2024
Agent replied Β· 19 June 2024
Dear Aaron Wilden
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWent above and beyond to help get tenancy sorted, absolutely amazing
Rupert Β· 16 February 2026
Agent replied Β· 16 April 2026
Dear Rupert Simpson
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleTom and his team worked hard to find us a buyer
Graham Β· 24 July 2024
Agent replied Β· 23 August 2024
Dear Graham Mcneilly
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleMy Partner and I are very grateful to Lauren and George who went above and beyond to make sure we could move into our new home on time. Although they were both very busy and rushed off their feet they kept in contact with us throughout the process and put us at ease with every chance they got. Brilliant customer service!
Thank you again for all your hard work - we could not be happier ! :)
Chloe Β· 20 June 2023
Agent replied Β· 19 June 2024
Dear Chloe
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI have let our flat through Leaders in Clacton. Their letting team is second to none. Efficient, able to think on their feet, and they did everything they said they would do, and very competently. Rebecca and Lauren are superb at their jobs. Can't recommend them highly enough. They have given me complete peace of mind while I live abroad.
Howard Β· 12 June 2024
Agent replied Β· 23 August 2024
Dear Howard
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleSold a house in August. Rick was incredibly helpful from start to finish. Would recommend his and Leaders services.
Chris Β· 21 January 2024
Agent replied Β· 19 June 2024
Dear Chris Ball
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI placed my mother"s flat on the market some time ago with Leaders Estate agency who, I have to say, have worked incredibly hard to achieve a good sale for me. Throughout recent months, the uncertainty surrounding Brexit has proven to be a difficult time for estate agents and vendor's alike.
However, all staff at Leaders have remained positive and cheerful.
One member of staff however has shone through with constant updates and cheerful enthusiasm. Kelly Lloyd kept me posted almost daily and has informed me of all relevant comments from prospective purchasers. I am grateful to all staff at Leaders including Blake and Carly but must give a big thumbs up and a big Five Stars to KELLEY.
Well Done and thank you,
Graham.
Graham Β· 20 June 2020
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5/5
GoogleKelley Lloyd is amazing, myself and my partner are first time buyers and even though we havent found pur first property yet. Whenever I speak to kelley she is enthusiastic and hardworking in finding properties that meet the personal needs for us. Even if it is for a wuick chat to check up on us even if it isnt a property with leaders estate agent. A genuine lovely person and I hope she can find us our first home. If you are looking for your first home or are selling then speak to Kelley, you wont be disappointed. Just amazing.
George Β· 20 June 2020
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5/5
GoogleWe have been renting a property for four and half years from leaders estate agents.
We've had a few hiccups with maintenance due to landlords failure to upkeep the property. But I must say the few issues we did stumble across was dealt with by Mitch Beadle, senior property manager. She has been absolutely wonderful and made our experience 5 STAR
She is very pleasant, polite and professional. She has a natural ability to reassure her tenants and follow through with her promises of sorting the problems in a quick timely manner. She has been the best person for helping us with our tenancy, and I couldn't think of anyone better for the job! She always goes above and beyond π
Huge thank you to Mitch for all her help, Tammy & Tom.
Tammy Β· 20 June 2020
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5/5
GoogleI would highly recommend Leaders
I was Looking for a property to rent .
Jodie and Aaron were fantastic
Helped me and my partner plus 2 dogs
Find a fantastic bungalow .
Both were helpful throughout the process .We were kept fully informed throughout the process.Moved in today
Property immaculate
Jodie and Aaron are two of the most professional, respectful ,
Helpful and knowledgeable people I have met in a while
They went above and beyond to ensure
We found the right property in the area we wanted Two very happy tenants
knowledgeable
Bernard Β· 20 June 2020
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5/5
GoogleThanks to the lettings team my partner and I now rent our first home but also our dream home! Chloe was so so supportive through the whole process knowing it was our first time she made it very clear what was needed from us and always answered any questions we had. Very professional, approachable and so very kind! We were kept updated every step of the way, we couldn't have wished for a better agent. Thank you so so much!
Amy Β· 20 June 2020
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5/5
GoogleMoved in two months ago Lauren was very helpful for me and my partner always at the end of the phone if we needed anything great service
Ryan Β· 20 June 2023
Agent replied Β· 19 June 2024
Dear Ryan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleRented a property through leaders 2 months ago. Highly recommended , great customer service, friendly staff, made the process of renting a house less stressful, excellent company to rent a property through. Dealt with Chloe, she was amazing from the beginning and helped with every aspect of renting a property.
Chloe Β· 21 June 2019
Agent replied Β· 19 June 2024
Hi Chloe, we're happy to hear you had such a positive experience with the Leaders team at Clacton when renting a property. We are delighted to read that Chloe and the team were able to deliver such great service and ensure everything went so smoothly. We will pass these comments onto Chloe and the team who we know will be pleased to read such amazing feedback. Kind Regards, Leaders
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5/5
GoogleGreat company with a lovely team. Always so helpful and never fail to pick up the phone/respond to emails promptly. I really appreciated their support through my experience with first time renting and special thanks to Rebecca and Jodie!! xPositiveResponsiveness, Quality, Professionalism, Value
Sav Β· 20 June 2021
Agent replied Β· 19 June 2024
Dear Sav,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Clacton. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
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5/5
GoogleAs soon as I walked in the door Jodie was extremely friendly, she made me feel at ease and answered every question that I had with confidence. Jodie went above and beyond to make sure our new home was perfect, she did everything she could do in her power to sort out details, and thanks to her we can now keep our dogs, which to us, are our family! Cannot thank her enough, 100% would recommend Jodie to everyone!
Emily Β· 20 June 2020
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5/5
GoogleVery happy with the service I received from Jake who helped me get my new propety
Alan Β· 25 November 2025
Agent replied Β· 25 December 2025
Dear Alan Thomas Green
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleThis is my first time renting a property and Jodie has been super helpful throughout the experience! She has kept me updated throughout and been very informative. Jodie is very friendly and professional and I would highly recommend her. Thank you.PositiveResponsiveness, Professionalism
Bobby Β· 20 June 2021
Agent replied Β· 19 June 2024
Hi Bobby Harvey,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Clacton branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Clacton
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5/5
GoogleRick was very proactive in helping us secure our property purchase. Professional and friendly service.
Sam Β· 20 February 2024
Agent replied Β· 19 June 2024
Dear Sam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleGrace at Leaders was very helpful and supportive in helping me find a home. Every step i was informed and the documentation was all done online. Thak you Grace. I would definately use Leaders again in the future!!
Jake Β· 24 March 2025
Agent replied Β· 12 April 2025
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.