Leaders Sales reviews

★★★★★ 5/5

Google

We have recently been looking for a home in the Clacton area. Laura was so easy to chat to, she followed up our enquiry quickly and was really helpful in every way that she could be. Although we didn't buy the property that she showed us. Laura was instrumental in helping us decide on the location that we wanted to continue our search and was one of the few agents that we spoke to that always responded to any query.

Jane · 16 March 2026

★★★★★ 5/5

Google

I honestly can’t recommend Jake highly enough. After my first property fell through due to unforeseen issues with the landlord, he went above and beyond to make sure I wasn’t left stuck or stressed. He worked quickly to secure an alternative property for me, and not just any property, but one that is actually far more suitable for my needs. His communication throughout was exceptional; he was always available at the end of the phone, kept me updated every step of the way, and genuinely cared about getting the right outcome. Moving house can be incredibly stressful, but his professionalism, reassurance and determination made the whole experience so much smoother than it could have been. I’m so grateful for the effort he put in and wouldn’t hesitate to recommend him to anyone looking for an agent who truly goes the extra mile. Thank you again Jake!!!

Chloe · 16 March 2026

★★★★★ 5/5

Google

Great customer service. We dealt with Laura when searching for a property to purchase. Laura’s attention to detail is next to none, she listens to you wants & needs and always keeps in touch and keeps you up to date with the housing market. Laura offered many services Leaders have to offer (help with mortgage & other bits). Amazing customer service - Thanks Laura.

Ellie · 16 March 2026

★★★★★ 5/5

Google

An Estate Agent You Can Trust Leaders in Clacton have recently helped to sell a house which is now the home of a first time buyer who we hope will be very happy there. Rick and Laura were on hand to guide the process and supported both buyer and seller during a complex sale. If you are looking for an estate agent who will support you from beginning to end, whatever the circumstances, I highly recommend them to you.

Chris · 26 October 2025

★★★★★ 5/5

Google

As a landlord, I have used Leaders to manage my properties for many years, and I would highly recommend them to any landlord or tenant. I would particularly like to say a big thank you to Rebecca Proctor in the Clacton office, she is such …

Nicole · 16 December 2025

★★★★★ 5/5

Google

Our first time moving out so was very daunting but Jake made the experience flow so smoothly and made it stress free, the process was quick and Jake was so helpful, any questions we had he always was there to assist. Thankyou so much for your help!🫶🏼 …

Beth · 25 November 2025

★★★★★ 5/5

Google

Laura was very informative and helpful during my search and eventual Purchase of my first property, She sent ideal matches and was always quick to respond when I had any questions Although I didn’t end up buying a property directly from …

Connor · 16 January 2026

★★★★★ 5/5

Google

My partner and I would like to thank Rick for every inch of effort he put in to making our first time buyers experience the best it could be. He is very knowledgable within his field so any questions we had big or little, he was only a call / email away with a quick response. Anything we needed he would go above and beyond for and we were never at any point made the feel as though the sellers are his first priority, I believe both parties journeys were equally respected. Well done Leaders for employing an employee who delivers their role effectively and thanks Rick for everything!

Remi · 19 October 2024

★★★★★ 5/5

Google

We have been assisted to buy our first house with Laura. She has been absolutely brilliant! She explains everything very nicely (since we dont know what half of the paperwork means😅). Shes also very honest and makes sure to advise you on the best value of stuff you can get for your money. We're also really appreciative of how everyone has been really hands on and communicated plenty with us and didnt leave us days without a response. We are ever so much impressed and grateful, thank you 😊 🙏

Diana · 16 March 2026

★★★★★ 5/5

Google

Firstly I must say a massive thank you to Lauren , who has gone above and beyond to help my cousin. Who found herself in such an awful situation. Losing a sister and then 10 days later losing her partner. From our first contact with Leaders we was greeted by Lauren whom listened to the dreadfully sad news of my cousin, she become so kind and caring towards her which as helped her so much. Within a week of speaking with Lauren low and behold we have the perfect property for her to move back to Essex with her family. Lauren you have been amazing your endless support to us as a family and ensuring my cousin was housed was impeccable. You have treated both myself and Serena with respect,care and dedication. You truly have been an asset to us . The kettle will be on once Serena is settled in. Thank you is just not enough Michelle Alderton & Serena Chilvers

Michelle · 24 September 2024

★★★★★ 5/5

Google

The sales team at Leaders have gone over and above in their efforts not only to sell my property but to support/help/guide me throughout the whole process. Special mention to Rick Hall (recommending/organising various tradesmen for refurbishment issues) and Tom Sharp whose quick thinking prevented further damage to a situation. I had regular updates/feedback/advise from Rick , and with extra visits alongside the usual viewings ensured my property was as safe as it could be whilst empty. Thank you.

Cyrena · 3 October 2024

★★★★★ 5/5

Google

Jake has been very helpful all the way of the process of me moving house and I can thank you enough very good service I'll recommend you in the future.

Kersley · 16 February 2026

★★★★★ 5/5

Google

Laura was amazing in assisting us in our purchase of a property and couldnt of asked for a nicer person that kept us updated throughout the whole thing and couldnt do enough for us.

Tom · 4 December 2025

★★★★★ 5/5

Google

Sold my home through Leaders in Clacton and although the sale wasn't as smooth as I was hoping (due to my solicitor) Rick, Tom and Karl in the branch were amazing. From updating me when things were happening to helping me fill in paperwork for my solicitor they were great. Rick was fantastic helping out when I couldn't get answers from my solicitor with what the holdup was too. I couldn't recommend Leaders enough if you are selling your home.

S · 20 February 2024

★★★★★ 5/5

Google

Laura at Leaders was the first estate agent to really impress me, such a pleasure to deal with and highly proactive! Sending me only focused items of interest and regularly keeping in touch to check on any potential changes or updates. Although I didn't progress through them, I wanted to share this positive review to thank her and acknowledge her kind and professional effort. She is not just an asset to Leaders but to the industry. I would highly recommend.

Sharon · 25 November 2025

★★★★★ 5/5

Google

Great communication from Karl in sales. and customer support from Rebecca in Lettings. Karl contacted me to advise of a property that coming up at auction that I may be interested in. He also arranged for me to view at my convenience. He was polite and very helpful. Once I had purchased the property the letting team had previously managed the property for a landlord and were able to assist and provide information that they had on file which helped me massively. Again Rebecca was very helpful and polite. Would definitely recommend and hope to do business with them in the future.

Pammy · 22 November 2023

★★★★★ 5/5

Google

Excellent communication from start to finish. The staff are very knowledgeable and always happy to help with any questions. Rebecca Grace and Jake were particularly outstanding, very professional, informative, and made the whole experience a pleasure. Thank you for all your help!

Yehuda · 13 April 2026

★★★★★ 5/5

Google

In the past, moving home has been in my experience a very stressful event! But on this occasion, the staff and systems in place at Leaders Clacton, made our whole move (from the application right the way though to receiving the keys to our home) a simple and straightforward process! Friendly and knowledgeable staff, clear and regular communication make all the difference and Leaders Clacton were able to provide this, would definitely use them again.

Simon · 22 November 2023

★★★★★ 2/5

Google

Update 12 January 23- Must Say I am very disappointed with Thomas Barton Manners maketh the man. I relisted my house the last week of December with Thomas and was under the assumption he would be handling the Sale. Too my surprise I receive a call yesterday from his colleague, who informed me Thomas had moved on and she would be handling the sale which she promptly asked me to lower the price by £5k after 3 weeks on the market. As far as I am concern the contract I signed was with Thomas Barton, who would have know he was leaving and would not be around to handle the sale, disgraceful to be mislead in this manner. so it just goes to show these agents will portray themselves in any light to achieve the desired outcome. so from 5 stars down to 2. Should not mislead Customers! I have had many agents over the years try and sell my house, but Thomas Barton is the "creme de la creme". Not only is he a presentable, personable, professional, he genuinely cares about and listens to his clients. He is committed to keeping his clients safe by strictly adhering to Covid guidance, going round and sanitising anything potential buyers may have touched, even ventilating the house after viewings in order to keep us safe. Thomas even brought my wife beautiful bouquet of flowers after she had been in hospital, and I am sure that came out of his own pocket. It is this individual tailored experience that Thomas and Kelley have provided that makes what is usually a stressful process quite enjoyable. Leaders is very lucky to have Thomas, if ever I am selling another house, I am sure to use Thomas Barton again, which ever agency he is working for.

Vishnu · 20 June 2023

★★★★★ 5/5

Google

The support iv had from Leaders has been incredible! They took the time to help me through every step and went above and beyond, especially renting for the first time, I had alot of questions and everything was completely new but they remained patient and extremely supportive and answered every question. They are an incredible team and I couldn't thank them enough, especially Lauren and George for guiding me the whole way through and making my move happen! Thank you both for everything!

ABIGAEL · 20 June 2023

★★★★★ 5/5

Google

Louise goes that extra mile to assisting you get the rental you are after. I highly recommend her. Louise is well spoken, well presented and and treats you with so much respect. The girls in the office are friendly and polite. All staff smile and speak very good English. Their managers should be proud they have perfect staff. Will deal with Leaders all the time in the future.

Heather · 22 November 2023

★★★★★ 5/5

Google

I needed an urgent move, I contacted all agencies in clacton, some of them were good,nice and welcoming. Some really didn’t care if I sleep on the street, Leaders were just that… “LEADERS” in every aspect, efficiency and hospitality, Louise Barnes especially was very helpful,patient and very diligent. she’s the best link between tenant and landlord i could have asked for. also Rebecca was very helpful too. I’m very grateful to them both.

Jhay · 20 June 2023

★★★★★ 5/5

Google

Jake was amazing so helpful and patient thank you very much for all your help

Charlene · 25 November 2025

★★★★★ 5/5

Google

The Lettings team are fantastic! Super knowledgeable, supportive and so friendly: Rebecca is always there when I need anything and nothing is ever too much trouble for her. She has looked after me and my property for over 10 years and would not hesitate to recommend her and her team.

B · 16 August 2024