Every review we hold for the Clacton-On-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReally happy with the flat I moved into and the service every step of the way, Olivia and Rebecca were incredibly helpful and would recommend to anyone looking to rent somewhere in Clacton. Great service!!
Oliver · 20 June 2022
Agent replied · 19 June 2024
Hi Oliver Shortley, we are very happy to have provided you with such a positive experience! Thank you for your kind words and this wonderful review!
★★★★★ 5/5
GoogleI’ve been a tenant for 7 years at the same property but sadly I’ve had to move out due to ill health and disabilities. My property Manager has been Mitch and I cannot thank her enough for all her help over the last couple of years which has been very tough for me. Letting agents work for the landlord in the main, but you’d think Mitch was working for me, always replies to my emails, understands that with my anxiety not to call me as I don’t answer the phone, she has always emailed me and been so understanding and has shown such empathy towards my conditions.
Luckily nothing much went wrong with the property but when the odd thing did happen, Mitch was always in contact keeping me updated.
Mitch’s knowledge of Letting’s is also second to none and has provided me with lots of assistance and information with my move as I had to cut my lease short by a few months, whenever I have had any worries, she has always been able to ease my mind.
Mitch is a great credit to Leaders and they should be very proud to have someone as professional as her working for them.
Mitch, I’ve thanked you many times, but sincerely, you have made some very difficult times a lot easier to deal with, thank you again so much for everything.
Richard
Rich · 21 June 2019
★★★★★ 5/5
GoogleLeaders have looked after my better half’s property’s for over 15 years one of which is in hull and locally. The full management and rent guarantee is peace of mind for her and enables her to get on with her day job. Chloe is on the ball and the normal point of contact although there have been no other issues when other members of there staff have been involved. Many years ago we had a problem with a tenant and we were very well supported, its when things go wrong you find out if you have the right management team.
Steve · 21 June 2019
★★★★★ 5/5
GoogleThanks to Aaron I now have a home for me and my daughter that I didn't think possible. I needed a quick move as my last place had fallen through and I was determined this was the place for me. Viewings were arranged very fast and Aaron was happy to answer my (many) questions. He was very knowledgeable and professional. When visiting branch ALL the staff are very friendly and approachable which really puts you at ease. I would highly recommend Leaders to anyone looking especially if it needs to be done quick and efficiently. Thanks Aaron! Laura and Kira.
Laura · 21 June 2019
★★★★★ 5/5
GoogleThis is an excellent and highly professional service. A special thank you to Kelley Lloyd who listened to my requirements and worked hard to find a buyer and put together the best deal. Would highly recommend Leaders of Claction and Kelley.PositiveQuality
James · 20 June 2021
Agent replied · 19 June 2024
Hi James Flanagan,
Thank you for the great review of our Leaders Estate Agents Clacton team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Leaders Estate Agents Clacton
★★★★★ 5/5
GoogleNice friendly bunch of people who did a brilliant job when we recently sold our property. Special thanks to Tom who went above and beyond, not to mention the brilliant pictures he produced. Thank you for everything in our sales process.
Tracey · 20 June 2021
Agent replied · 19 June 2024
Dear Tracey Barnes,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Clacton. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleOlivia has been absolutely amazing during my experience looking for a property. I’m super fussy and she never fails to send through the best properties to suit my needs. She’s professional and always cheerful on the phone which makes a huge difference. Thanks Olivia!PositiveProfessionalism
Ellie · 24 August 2020
Agent replied · 19 June 2024
Hi Ellie Probets!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Leaders Estate Agents Clacton
★★★★★ 5/5
GoogleGlen and the team at Leaders in Clacton were fantastic as this was the first time going through an agent to Let and it was painless, i was kept in the circle at all times with regards to progress, Also them offering the No deposit option which was handy for us, if these guys have a property up for let i strongly recommend them as they were fantastic, i am in the estate agency business myself and i know how stressful moving and finding somewhere new can be, but these guys made it stress free. Great work!!
Blake · 21 June 2018
★★★★★ 5/5
GoogleHave recently moved into our new house! We found Jodie P very helpful, responsive and excellent communication throughout the whole process! Constantly giving us updates and information! Even now, that we are moved in Jodie is more than happy to help! XPositiveResponsiveness, Professionalism
Madi · 24 August 2020
Agent replied · 19 June 2024
Hi Madi Kemble,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Clacton branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Leaders Estate Agents Clacton
★★★★★ 5/5
GoogleWorked with leaders to help purchase my mums flat. They were extremely helpful with communication with the seller and lovely to talk to also especially Kerry and Kelley 😊PositiveResponsiveness, Quality, Professionalism
Molly · 24 August 2022
Agent replied · 19 June 2024
Dear Molly Lrd,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleAlthough we didn't actually let a property with Leaders Clacton I just wanted to note that Aaron and Jodie were fantastic throughout and provided an excellent service. The team were so professional and responsive. Thank You and keep up the excellent work!PositiveProfessionalism
Georgia · 20 June 2020
Agent replied · 19 June 2024
Hi, Georgia Louise Brown! Thanks for the great review!
All the best, Leaders Estate Agents Clacton
★★★★★ 5/5
GoogleWe have used the Letting Shop twice now to rent out our properties, and have on both occassions found the service to be nothing but Professional. The process was simple and was made easier but the efficient and professionalism of their staff.
The Property was placed onto the market and within one weekend Tenants had been signed up, thanks to Craig at Clacton Branch.
We have always found the management to be excellant and with absolute attention to detail in ensuring that the properties have been maintained, and the team in Colchester have always been responsive in ensuring that any tenancy problems that need resolving are undertaken without delay.
We would have no problem in recommending the Letting Shop to others and would be more than happy to ask them to manage future properties.
Ron · 22 June 2013
★★★★★ 5/5
GoogleMy wife and i have rented our property through The Letting Shop Clacton. the reason we chose The Letting Shop was due to their services they offered at such reasonable costs. We had also used them previously to rent a property ourselves with no hassle. We have had a fantastic experience in using them to rent our property too. Craig has helped to make the transition so very smooth with regular communication and completely stress free. I would reccomend them to anyone who is interested in using their services. Many thanks again and looking forward to a future relationship.
Simon · 22 June 2013
★★★★★ 5/5
GoogleI took my property away from another estate agent as I was so disappointed in their attitude and outlook..then I came across these guys. LEADERS SOLD within the first month, Daniel and Kelly were awesome completely pro-active and out there and sooo organised and professional even the photographer Blake was on it..and I didn't even have to chase them up,they were in contact with me all the way...big up for these guys 👌
Cheryl · 20 June 2020
★★★★★ 5/5
GoogleMe and my partner went to view a property and we was greeted by the most amazing estate agent. This was our first time viewing property’s as we are first time buyers but Kelley made us feel so calm and at ease. She really is a credit to the company and helped us with all the information we required on our visit. Would highly recommend asking for Kelley to show you around!
Paige · 20 June 2020
★★★★★ 4/5
GoogleI met a lady at Leaders bubling with enthusiasm nd wearing a confident smile
and led me through my home hunt. She made me very comfortable at every stages and was available on call at all
the time of my needs.
Now my hunt is One more day away
Her name is REBECCA PROCTOR
Thank you Leaders...
Joju · 20 February 2024
Agent replied · 19 June 2024
Dear Joju John,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
Googleme and my other half have just moved into our flat as first time renters, the whole process was very quick and easy, Chloe was amazing and helped us a lot throughout the whole experience as nothing was any trouble for her.
Amie · 21 June 2019
Agent replied · 19 June 2024
Hi Amie, thank you so much for your positive comments about Leaders Clacton. We're so happy to hear that Chloe was so amazing and was able to help make the application and moving process so quick and easy for you. We will relay this review onto Chloe as know she be really pleased to have received such a wonderful review. Kind Regards, Leaders
★★★★★ 5/5
GoogleI have recently just let out my property through leaders for the first time. I was so scared of the process with so many questions but I honestly couldn’t recommend Aaron enough. He has been amazing from start to finish gave me every piece of advice I could have needed and any questions he’s been on the other end of the phone to help me. I couldn’t have done it without him. Thankyou :)
Georgia · 21 June 2019
★★★★★ 5/5
GoogleI would highly recommend Leaders to anyone, Rebecca has been amazing with helping me with my move and everything has gone smoothly, any questions I have had Rebecca has always got back to me quickly.
Kathleen · 20 June 2021
Agent replied · 19 June 2024
Dear Kathleen Adams!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Clacton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleJust let my flat through Leaders Olivia made it so easy with her enthusiasm, cheerful manner and positive outlook.A professional service from all the team thank you Olivia, Jodie and Aaron. I would recommend Leaders.PositiveProfessionalism
Paul · 20 June 2021
Agent replied · 19 June 2024
Hi Paul Zammit!
Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us.
Best wishes
Customer Relations Team
★★★★★ 5/5
GoogleLeaders is one of the best agency I have used ,Joleen Parker was very helpful 😊😊 …
T · 20 June 2023
Agent replied · 19 June 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleTom gave us a 5 star customer service experience. He is so helpful, informative, efficient and went the extra mile for us. Thanks so much Tom, you are an asset to leaders! :-)
Natalia · 20 June 2021
Agent replied · 19 June 2024
Dear Natalia Claire!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Clacton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
★★★★★ 5/5
GoogleThank you to Olivia for organising our new rental home! Always keeping us up to date and guiding us through the process! Give her a call if you have any rental needsPositiveProfessionalism
Claudia · 24 August 2021
Agent replied · 19 June 2024
Hello Claudia Sousa
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleThis is the first occasion I have come into contact with Leaders for letting purposes and they have proved to be excellent in all the above criteria, which made the letting of my newly renovated premises plain sailing. This can only be attributed to their prompt attention at all times, either on the telephone or via email. I would not hesitate to recommend them to anyone looking to let their property and I shall certainly be utilising their sale department in the future as and when I decide to sellPositiveResponsiveness, Quality, Professionalism
Susan · 24 August 2021
Agent replied · 19 June 2024
Dear Susan Vrij!
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Clacton branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further.
Kind regards Customer Care Team
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