Trusted Agent profile · Christchurch
★★★★★
241 reviews across 2 platforms
1 The Saxon Centre, Fountain Way, Christchurch, BH23 1QN
Palmer Snell's office in Christchurch, at 1 The Saxon Centre, is rated 4.1 out of 5 across 241 reviews on two platforms, including 144 Google reviews rated 4.8.
Every review we hold for the Christchurch office, from every platform, shown as written. First names only.
5/5
TrustpilotMy experience with the Palmersnell has…
My experience with the Palmersnell has been amazing. This is my first property I’ve ever rented and this was very helpful and always willing to help when I had any questions. Have me a couple of veiwings even when they had cancellations.
5/5
GoogleI’ve recently taken on a rental property with Palmer Snell and I can honestly say they are the easiest, smoothest and overall best estate agents I have used. They are so communicative, keep you in the loop the whole way, and even have …
Thank you so much for your wonderful 5* review Kelly! We're thrilled to hear that your experience with Palmer Snell has been smooth and communicative. Yvonne will be delighted to hear your kind words about her helpfulness. Best regards, Lucy, Customer Relations Team
5/5
GoogleA big thank you to Sarah who has helped us from start to finish with our sale. She has been very helpful and kept us informed throughout the whole process. I would highly recommend using Palmer Snell and Sarah, they couldn’t have done more to help.PositiveResponsiveness, Quality, Professionalism
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleNever ever use this estate agent. They are sneaky and hiding information and sending wrong information. My deposit wasn't protected in a gov scheme and they send me information that make me believe that my deposit will be safe in gov protected scheme and now 6 months later they are telling that the deposit wasn't protected. People stay away of this agency and definitely never rent an anex I'm Christchurch on road Fairmile. You don't need to explain nothing to me I just hire a legal representative and I am taking you to court. You and contrie wile will be hold responsible for not protecting my deposit. I been told from other people that take country wild to court and they won. You are braking the law. People massive warning stay away from country wild and everyone that works with them
Hi Yoana, we're happy to help explain how the process works if that helps - sorry if you've felt let down. We were employed by the landlord to find a tenant, nothing else. If you want to discuss further or need some support please email us at review@countrywide.co.uk. Thanks again for your feedback. Graham, Customer Relations
5/5
GoogleAndy & Duncan have been absolutely amazing when dealing with us and our new tenancy. Knowledgeable, efficient, friendly and always willing to go the extra distance to ensure the process was as smooth as possible. Could not be more grateful to them for what they have done for our family. We have rented many properties through many different estate/letting agents over the past decade (more than we'd care to count!) but I can safely say that these guys easily come out on top when it comes to quality of service. Thank you guys!
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleRussell and Yvonne helped me with my rental and I cannot thank them enough. They answered all my questions, were friendly and so fast to respond. They ensured the process was smooth and it was all wrapped up in record time.
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleIt’s been an amazing journey with palmer snell they are swift in response. Especially with the help of one of the senior consultants Russell Neal who has been of great help. Highly professional I would indeed recommend thier services
Hello Edirin, Thank you for your wonderful 5* review! We're thrilled to hear about your … More
5/5
GoogleMy family and I have experienced nothing but very professional service from the team, especially Emily. Thanks for all you do
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
TrustpilotPalmer Snell worle branch team were the best
Palmer Snell worle branch team were the best estate agents I came across during my property purchase journey. They always replied to my emails,calls and kept me informed. They were so helpful and friendly. Thank you Luke and Isabelle.
5/5
GoogleI have recently rented through palmer snell and their service is amazing. Really helpful and great communication. Made the whole process, as it was my first time, very easy. Thankyou! Especially to Yvonne she’s wonderful.
Many thanks for your marvellous 5* review Tia. Best wishes, Lucy, Customer Relations.
5/5
GoogleAll positive feedback from my experience with Palmer Snell Christchurch branch Yvonne who originally attended my initial viewing was so helpful throughout the whole process & was reassured at every turn with updates which helped me feel confident about my move. Highly recommend their service to anyone looking at moving properties. 👍🏻 …
Thank you for your glowing 5* review and recommendation Adam. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy partner and I are seeking to move to the area. I have to say, after contacting several estate agents Palmer Snell were by far the best. So helpful, they couldn't do enough; from showing us all the local schools for my daughter, to details of all the local areas. Very knowledgeable, no question was a silly question to them! Would highly recommend, I honestly can't praise them enough. If I could give more than 5 stars, I would!PositiveResponsiveness, Professionalism
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe best! I had help from both Andy and Duncan and they’ve both been so helpful and supportive throughout the whole process from when I applied for my flat to moving in! They’re a great pair and couldn’t recommend a better service! This is my first time renting and they made is so easy and smooth sailing, keeping me updated and making sure I knew what was what and all! 10/10
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotGOOGLE REVIEW OF PALMER SNELL WHICH HAS…
GOOGLE REVIEW OF PALMER SNELL WHICH HAS HAS NOW BEEN REMOVED BY PALMER SMELL ;)
5/5
TrustpilotQuick un stressful & professional
After using palmer snell to set up my accommodation for rental after a recommendation from a member of my family I couldn’t be more happier it was quick easy and un stressful thanks to Hayley and Oliver for helping me along the way and also handled everything with professionalism & left me feeling confident that it’s in safe hands Thanks again !!
5/5
GoogleYvonne and Kayleigh from the lettings side have dealt with our new rental over the last two weeks. From the outset they were highly professional, friendly, helpful and efficient. We moved today and the whole process from start to finish was flawless. Communication was superb and everything flowed to make the whole process easy and stress-free. I would recommend Palmer Snell as a result of their excellence, and would hope you have the absolute pleasure and confidence of dealing with Yvonne and Kayleigh! Well Done and Thank You!PositiveResponsiveness, Professionalism
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAndy was the best letting agent we have dealt with for years. Would definitely recommend him and Palmer Snell to anyone!
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleRecently moved into a beautiful rental. Communication was fantastic and as stated by a previous review - always kept in the loop of things! Extremely helpful and informative. Thank you again!
Thank you so much for your wonderful 5* review! I'm thrilled to hear that you found our communication fantastic and that we could assist you throughout the process. We hope you enjoy your beautiful new rental! Best wishes, Lucy, Customer Relations Team
5/5
GoogleAfter 9 stressful months of looking for a property for myself, 2 children and our dog Andy at Palmer Snell showed me a lovely property. All communication was fantastic and leading up to me finding the property the staff there would ring every week to check that I was still looking. I can’t fault them. Thank you so much for helping me and my family 😊
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe team at Palmer Snell were incredibly responsive and always kept us informed throughout the entire process. They went above and beyond to find us the perfect tenancy. …
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleDealing with Kayleigh and Yvonne has been so simple, flexible and efficient, almost always being from abroad! Thank you for your efficient service guys!PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review of our local team. Best wishes, Scott @ Customer Care
5/5
GoogleWe've been on a house hunt for what feels like forever, trying to find somewhere we can settle down long term and kayleigh and Yvonne came swooping in and found us the perfect property! The whole process was made soo much easier when they got in contact and were now due to move into our new home very shortly! They've have been a true blessing to us and have been right there whenever we needed them.PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
TrustpilotA good team giving excellent service
Carole and her team successfully sold a house for us recently. They were supportive and efficient at all times during the process. Communications were good. Excellent outcome in difficult times. Would whole heartedly recommend.Peter and Maria Openshaw
5/5
GoogleFrom the first meeting through to exchange, the team were brilliant. They were very proactive in their approach and kept us informed at all stages. It genuinely felt as though our sale was important to them and I am amazed how they managed to push things along to achieve such a speedy exchange. We have not bought or sold a property in over 30 years, so their help was really appreciated. Will recommend to anyone and everyone.PositiveResponsiveness, Quality, Professionalism
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Palmer Snell's Christchurch office has 241 reviews across two platforms: 144 on Google, 97 on Trustpilot (across the whole business).
Palmer Snell Christchurch is rated 4.1 out of 5 across all 241 reviews, and 4.8 out of 5 on Google from 144 reviews.
Palmer Snell Christchurch, 1 The Saxon Centre, Fountain Way, Christchurch, BH23 1QN.
