Every review we hold for the Chorley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe service I received at Bridgfords from start to finish was excellent. Clear and speedy communication and very professional. Katie and Adrian were very helpful and understanding and also flexible with viewings. I would definitely recommend them!
Hayley · 28 November 2023
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSold a property recently, put on the market in August and near enough sold straight away with sale completing in November, very professional in every aspect of the sale from viewings to the sale completing. Would highly recommend. Even thinking of selling my own property and wouldn’t go with anyone else, thanks Louise and staffPositiveResponsiveness, Quality, Professionalism, Value
Andy · 24 October 2021
Agent replied · 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought a property with Bridgfords, Chorley. Throughout the buying process, Steph was absolutely fantastic, helping us along the way and finding us the perfect property. She kept us informed throughout, which was invaluable. If we ever decide to move again, we wouldn’t hesitate to use Bridgfords Chorley for our move. Thank you Steph!!PositiveResponsiveness, Quality, Professionalism
Samantha · 9 February 2022
Agent replied · 8 February 2025
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotJust sold my house with Bridgfords in…
Just sold my house with Bridgfords in Withington and couldn't fault them. They communicated with me regularly, kept me updated with the sale, chased solicitors up when needed and supported me throughout the process. Huge thanks to the Withington team, especially Richard, Sadaf, David and James. Excellent service from a very helpful team.
Mary · 23 September 2024
★★★★★ 5/5
GoogleAbsolutely brilliant with me and my partner
Very efficient and patient
Lovely team thank you very much
Lew · 10 April 2026
Agent replied · 10 October 2026
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience with our team. It was a pleasure working with you and we appreciate your support! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMy partner and I were struggling to find a new home and time was becoming desperate. Other estate agents didn't take the time to understand what we needed, wanted and our situation. Other estate agents were standoffish and reluctant to help. Katie and Adrian at bridgfords were a massive help, understood our situation, guided us through the process and made the transition easy and painless. I would highly recommend the chorley bridgfords team
Joe · 25 June 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation Joe! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely professional and kept me upto date throughout. Very courteous and kept their foot on the gas. After sales very good.
A special mention to Stephanie and Louise who really dealt with my overall situation very sensitively and the right results obtained. Well done to Bridgfords they come highly recommended. Thankyou.PositiveResponsiveness, Quality, Professionalism, Value
Gemini · 9 February 2022
Agent replied · 8 February 2025
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic service from Bridgfords! We recently purchased a house via them and Emma was so helpful and provided us with regular updates throughout the process. I would highly recommend them to anyone looking to buy/sell.
Kristian · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleLyndsy was a pleasure to deal with helping me out with a few teething issues whilst moving into the new place. If you want a lettings agency who care choose Bridgfords.
Ste · 9 February 2024
Agent replied · 8 February 2025
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFabulous team and helped the purchase of our new home go extremely smoothly! Melissa and Louise made sure that all areas were covered, and helped us with communications with solicitors and the vendor. Couldn't have wished for a better service and will definitely work with the team again for future purchases and sales.PositiveResponsiveness, Quality, Professionalism
Rachael · 11 November 2021
Agent replied · 10 November 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSeparately sold and then bought a house with these guys.
Both times were extremely responsive and kept me up to date with everything that was going on. Very good advice, highly professional and yet personable - got the balance just right.
Thanks so much to Steph, Emma and Louise.
Wouldn't hesitate to use again.PositiveResponsiveness, Professionalism
J · 24 October 2021
Agent replied · 23 October 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotBamber Bridge Office
Bamber Bridge OfficeJust a note to say a huge thank you to Jayne and Lisa, this is the third house they have sold for us throughout the years - and each within 6 weeks. They have always taken care of everything from viewings through to sales and always go above and beyond to assist us as our family has grown.Huge thank you for everything.Lindsay and Steve
Lindsaylittlewoodhotmail.co.uk · 18 November 2023
★★★★★ 5/5
GoogleFantastic experience with Bridgfords. Emma was fantastic at keeping in touch and made sure the process was moved as quickly as possible. She was a great support and I would definitely work with her again!
C · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently bought a house through Bridgfords via Emma. Emma was wonderful throughout the process, keeping me updated regularly always professional and with a smile on her face. I can highly recommend using Emma when buying, selling or renting property. Thanks again Emma for all your hard work.
Nic · 24 October 2022
Agent replied · 23 October 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
TrustpilotHad a great experience with Bridgfords…
Had a great experience with Bridgfords when renting our new flat Katherine made it so easy for us pensioners who are not so tech minded. It was all done in around 10 days and we are loving our new home. Thank you to all the staff at Chorley your brilliant.
Beryl · 19 September 2024
★★★★★ 1/5
TrustpilotBridgfords
Extremely unprofessional company.Absolutely no communication skills with each other (or with us as the landlords). This resulted in us losing money, and money being taken incorrectly on several occasions.Whenever an issue was raised with Stephen, we had to send numerous emails over weeks to receive any answers as to what was going on. They always had to be chased up, and would never email on their own to let us know what was happening.When an issue had been raised, some staff would send patronising emails, rather than trying to solve the issue, especially Chloe and Lauren. This was just another area of unprofessionalism that was shown.A company that was sent to take photos to assess damage to the property was appalling. They 'forgot' to take photographs of important areas that had been damaged, such as the flooring that had come up.A tenant reported a leak to the company, which was not reported to us at all (again a lack of communication). This resulted in us having to pay over 1500 pounds for a new floor.We were told that no further money was owed to the company, and all that was left to sort was the amount of deposit money that would be returned to us for damages to the property. When we received this, hundreds of pounds had been deducted from the company, with no explanation as to what this was and why this was deducted.On another occasion, we told the company not to carry out an annual gas check as the tenant was leaving. They ignored this, did not even bother to let us know that they had carried this out until over 2 months later when we continuously questioned what was going on. We never received this money back, and despite emails proving the lack of communication, not even an apology was given.It became extremely obvious that this is simply a money making business, with no regard for the customer. We originally had Bridgfords in full control of the property, however with every necessary repair, they would always quote ridiculous amounts compared to any other company that we dealt with. They tried to take money off us at every opportunity, again with a lack of explanation and no actual service.We have numerous properties, and would definitely not recommend this company, or use them to manage any of our properties in the future. A huge improvement in communication and professionalism needs to be made.
Nicole · 11 September 2022
★★★★★ 5/5
GoogleI recently bought a property through Bridgfords Chorley branch and Emma Mudd was excellent throughout the process. She went above and beyond the call of duty to ensure that the transaction went through in a timely fashion (even dealing with matters out of hours). I cannot recommend Emma highly enough - best agent I have ever dealt with. Well done Emma!
Thistlethwaitem · 10 February 2020
Agent replied · 8 February 2025
I am sure that Emma will be delighted to read your review and recommendation thistlethwaitem. Thank you, best wishes, Mark
★★★★★ 5/5
GoogleCan’t speak highly enough of the team at Brigfords who I have dealt with both personally and professionally and have always found to be the best. They know their stuff and really drive transactions through but combine that with care and kindness which sets them apart from their competitors. Particular mention for Emma, who was absolutely brilliant helping me with a recent personal transaction; I simply couldn’t have done it without her.
Jaime · 26 May 2024
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review and your kind words Jamie. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the initial contact until move in Katie has been there every step of the way. For my first experience as a tenant all the nervousness was alleviated with the help and guidance received.
Gareth · 24 October 2023
Agent replied · 23 October 2024
Hi Gareth, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleBridgefords Chorley were fabulous at supporting my Mum through the Sales and Conveyancing process. Stephanie in particularly was so helpful in leading us through the process and was kind, patient and considerate with my Mum who is in her 80’s. Would highly recommend
Kym · 9 February 2023
Agent replied · 8 February 2025
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotGrace at Bridgfords Withington was…
Grace at Bridgfords Withington was great in helping us through the viewing and application process. She fit us in last minute to a viewing of a house in manchester that we ended up signing and was excellent at keeping us updated during the whole process. Couldn’t have asked for better :)
Niamh · 16 August 2024
★★★★★ 1/5
TrustpilotPut house on market with bridgfords…
Put house on market with bridgfords after very impressive sales pitch promising a high level of service. Big mistake!!! Told them I wanted them to do viewings but they repeatedly turned up after the viewers so I had to start viewings and they took over towards end.( so embarassing) most of viewers were time wasters and not in a position to proceed with sale. Staff at office getting times and dates wrong.When I took it off market because they were making it so stressful they showed no interest at all. They then sent me a letter with names of all the viewers to give to any future agents so they could charge commission if I sold to any at a later date and reminding me of all the ways they could charge me commission. Would not recommend this company at all !!!
Eileen · 9 May 2025
★★★★★ 5/5
GoogleBrigfords came highly recommended to me for letting out properties and I can say the process was Seamless from start to finish. I instructed Brigfords to market my property for rent using their full management property service. The team were fantastic, the property was marketed to a high standard, and after only days days of viewings I had applications for tenants. All elements were taken care of including certificates for the property/ cleaning and any small maintenance items without me having to even think about it. The property had a let agreed within a few days of being on the market and there is a suitable family now in the home. Lyndsy my lettings manger and Katie the negotiator were particularly excellent. I hope this is the start of a very long and successful relationship.
Kate · 28 November 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely a brilliant Estate Agent, very helpful, made me feel at ease, responded to all my emails straight away, I dealt with Katie, she is great, reliable, friendly and kept me updated with everything, and even when i was worrying she made me feel better and at ease, would recommend them to anyone
Jackie · 24 October 2021
Agent replied · 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.