Every review we hold for the Chorley office, from every platform, shown as written. First names only.
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5/5
GoogleEmma expertly guided us through a difficult house move across the country with several issues from other buyers in the chain. Her communication was accurate, timely and professional as well as being a friendly voice on the other end of the phone, essential in negotiating with the other buyers, estate agents and solicitors. She, and her team at Bridgfords, made a very stressful experience manageable and I can't thank her enough for the support she gave us and for just being very good at her job.
Victoria Β· 24 October 2023
Agent replied Β· 23 October 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleSuch a lovely team, we mainly dealt with Katie who was so helpful and supportive through the whole experience of moving into our rental. Highly recommend x
Tara Β· 9 February 2024
Agent replied Β· 8 February 2025
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks,Β Scott @ Customer Care
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5/5
GoogleWe both purchased and then (6 years later) sold our first house with Bridgfords. They were excellent estate agents both times with very friendly, helpful, and proactive staff. I wouldn't hesitate to recommend them.
Ben Β· 17 September 2025
Agent replied Β· 17 October 2025
Thank you for the fantasticΒ 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future.Β Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleHighly recommend Brigfords, Katie especially, I found my perfect property to rent and they helped all the way through, love my flat, thanks guys x
Chantal Β· 15 March 2024
Agent replied Β· 8 February 2025
Thank you Chantal Porter for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFantastic work from Jane and the rest of the Bridgfords team, Jane went above and beyond throughout the whole transaction. She has been an absolute pleasure to deal with.
Lewis Β· 16 December 2023
Agent replied Β· 10 November 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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2/5
TrustpilotHad to call numerous times over twoβ¦
Had to call numerous times over two days before someone answered, waited a week for the viewing to be called two two hours before for confirmation I was attending, then one hour before they call again and cancel because someones car broke down. Absolute pants.
Lee Β· 21 March 2026
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5/5
GoogleI would recommend using Bridgefords. Emma was extremely helpful during the process and the communication was great throughout and I had quick responses by her regularly. She further explained things thorough which was also a great help. Thank you! π β¦
Ellen Β· 10 January 2023
Agent replied Β· 9 January 2025
Thank you for your amazing 5* review and kind words of our dedicated team. Thank you for your recommendation. Kind regards, Lucy, Customer Relations.
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5/5
TrustpilotExcellent Customer Service
I visited a number of estate agents in Halifax Centre last week and Bridgfords were the best by far. On entry I was welcomed by Courtney who went above and beyond to help me with my enquiry. She took my details and added me to the mailing list for updates and has been actively sending properties that may be of interest to me ever since. Her colleague Alix was also really helpful. You can feel that the culture here is all about the people & customer. The estate agent I went to prior (not mentioning any names but very, very close to Bridgfords) had me sitting around for 10 minutes whilst on a call then reluctantly gave me a print out of a property that already had 25 people booked to view the next day (a pointless exercise, just fob me off why don't you) He didn't even take my details and I felt as though he couldn't wait to go for his lunch. Now that's what bad customer service. But Bridgfords do not deserve bad press. May I urge you to please take no notice of the bad reviews below because the team here are warm, welcoming & lovely and good at what they do so keep you heads high, because you deserve a big well done! :)
A Β· 17 March 2022
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5/5
GoogleCanβt thank Steph enough. Bought our house stress free. From making a offer to getting the keys in around 10 weeks. Steph kept us updated with phone calls and emails with all the progress. Would definitely recommend family and friends.
Yvonne Β· 9 February 2023
Agent replied Β· 8 February 2025
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleEmma was fantastic and communicated/kept me up to date at all times. She was very pleasant to deal with and I would have no hesitation in recommending her as your agent.
Warren Β· 24 October 2023
Agent replied Β· 23 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI purchased my apartment with Brigfords. Emma was amazing ,she helped me through some difficult times and was always polite and reassuring. Would recommend Brigfords for buying and selling .Great company
Mena Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleEmma was fantastic with us from the start. Weekly comms on updates and always a happy friendly voice. Highly recommend Brigfords for selling property can't fault them in anything. Thank you
Mark Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy initial contact with Steph was through Entwistle and Green.
She was friendly and efficient from the start through to the recent completion of the property sale.
I was kept informed of viewings arranged and given prompt feedback.
Her pleasant approach and proactive service was very much appreciated.
She will be an asset to team at Bridgford Chorley
Joyce Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you Joyce. Your kind words are really appreciated and I will ensure that these are passed to Steph. Kindest regards, Mark
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5/5
GoogleMy wife and I recently bought a property through Bridgfords we completed very swiftly without any problems. We then decided to use Bridgfords to find us a Tenant . They found us a tenant very quickly and everything was sorted out without any fuss . A very professional service by all the staff and thanks to Lucie for all her help
Philip Β· 25 October 2017
Agent replied Β· 23 October 2024
Thank you for the 5 star review! The team at Bridgfords, Chorley, pride themselves on their personal and straightforward service and it's great to hear that you were able to benefit from this. I will ensure your wonderful review is passed on to Lucie and the entire team at the branch. Many thanks
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5/5
GoogleFantastic estate agents couldn't do enough to help.. Especially Emma Mudd who is brilliant.. Always responded quickly and was always very friendly. Thanks again!! X
Emily Β· 9 February 2024
Agent replied Β· 8 February 2025
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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1/5
TrustpilotAfter being shown a property for rentβ¦
After being shown a property for rent Iβ¦After being shown a property for rent I informed the agent from Bridgfords in Sale that Iβd like to put an offer in. The agency said sheβd call later that day to talk me through the checks required ect and how to proceed. No call me no response from texts from the agent. When I called the office I was informed an offer was put in the day after Iβd viewed the place and it was now off the market!! How was I not able to put an offer in. Had my time wasted be lied too. Had to take time out of work during a busy period to be ignored. Stay well clear of Bridgfords in sale. I wonβt mention the agents name publicly as much as Iβd like too
Angry Β· 27 December 2021
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5/5
GoogleRecently sold a bungalow via Bridgfords at Chorley. Great initial explanation of services provided, followed by excellent marketing, which resulted in an extremely fast sale. I was kept informed of progress by their knowledgeable and friendly staff. Wouldn't hesitate to recommend Bridgfords. Thanks to Louise and Emma.PositiveProfessionalism
Mark Β· 9 February 2022
Agent replied Β· 8 February 2025
Thank you for your superb 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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1/5
TrustpilotGlad I wasnβt the seller
Tried to book a viewing of a property that had been on the market for almost a year. Had to call twice before I got a response. They couldnβt offer anything sooner than a week after my call. No wonder the house hadnβt sold.
CustomerDTA Β· 13 March 2026
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5/5
GoogleEmma and her team at Chorley have been fantastic from start to finish. Highly recommend and wouldnβt hesitate in using them again
Paul Β· 27 March 2024
Agent replied Β· 23 October 2024
Thanks for the wonderful 5* review and recommendation Paul Martin (WR)! Best wishes, Lucy, Customer Relations.
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5/5
GoogleI have had a great experience with Bridgfolds Chorley! Katie was extremely helpful and friendly - communication was always easy and efficient.
I would highly recommend this estate agents.
Breanna Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAdrian from Bridgefords has been outstanding. I highly recommend using Bridgefords for hassle free and friendly lettings.
Tim Β· 25 June 2024
Agent replied Β· 23 October 2024
Hi Tim, thank you for your kind words about Adrian at Bridgfords. We are thrilled to hear about your positive experience with our lettings services. If you need any further assistance, feel free to reach out to us. Best wishes, Lucy, Customer Relations.
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5/5
Googlethank you Jane for your help, although we did not buy our next property through Bridgfords your personal contact and support was really helpful
Angela Β· 9 February 2024
Agent replied Β· 8 February 2025
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleJane at Bridgford was brilliant. She helped us buy our dream home. She was friendly and helpful and answered all our questions in a very professional manner.
Terry Β· 28 November 2023
Agent replied Β· 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely brilliant service from Bridgfords. We recently purchased a property with Bridgfords and they were great. Emma was extremely helpful and went beyond expectations with her help and communication. Would absolutely recommend them to anyone looking to sell or buy!
Phil Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your wonderful 5* review and recommendation. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.