Trusted Agent profile · Chorley

Bridgfords Chorley Sales reviews

3.4

★★★★★

889 reviews across 2 platforms

16/18 High Street, Chorley, PR7 1DN, PR7 1DN

Bridgfords's office in Chorley, at 16/18 High Street, is rated 3.4 out of 5 across 889 reviews on two platforms, including 433 Google reviews rated 4.8.

Google logo

4.8 / 5

433

Reviews on Google

This office

Trustpilot logo

456

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chorley office, from every platform, shown as written. First names only.

5/5

Google

Bridgfords did an excellent job of marketing my home and were professional throughout the sale process . From my first visit from Bridgefords I felt confident that they were the agent I was going to use. The brochure was very well produced and the photographer took time to show the house to its best advantage .Louise had thoroughly researched properties similar to mine and gave a realistic view of the price I could expect to realise on her first visit. Emma was present for all viewings and was sensitive to my requests for how the house should be presented. Both kept in touch regularly and gave feedback on each viewing, usually the next day. Up to day of exchange they were available and in contact. A good service. Thank you

Julia · 25 October 2019

Agent replied · 23 October 2024

Hi Julia, it is so pleasing to read such a positive and kind review. Best of luck for the future, kindest regards, Mark

5/5

Google

I’ve just recently purchased a house through Bridgfords and I have received top class customer service from start to finish. I had Emma dealing with my sale and all through out the sale process Emma kept me up to date with how things were moving along. When I rang or emailed her I got a fast response and I have to say it was one of the quickest house purchases I’ve ever done. I would highly recommend Bridgfords to anyone.

Kerry · 25 October 2019

Agent replied · 23 October 2024

Kerry, thank you for taking the time to leave such a kind review and 5* rating. Kindest regards, Mark

5/5

Google

Thank you so much to Emma and everyone at Bridgfords. The solicitors were always slow and Emma kept on top and them and chased them at every point. Very happy!

Kurtis · 13 December 2024

Agent replied · 27 December 2024

Thank you for your 5* review Kurtis. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Amazing letting department! Adrian has been in touch with me till he had a property that was right for me. Every time I've rang the office everyone has been very pleasant and helpful, I really appreciate all the work they have done for me and I'm really happy at my new house.

Eimantas · 24 October 2023

Agent replied · 23 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

5/5

Google

We immigrated here from South Africa and Bridge Ford's was absolutely amazing. Being so far away they still helped us find our perfect home. Thank you so much Lyndsey, Adrian and Katie. You have been absolutely amazing. We truly appreciated everything you did to help us.

Susan · 26 February 2024

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review Susan! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

5/5

Google

I have just sold my house through Bridgfords and I can honestly say the whole team have been amazing from start to finish. I have been kept informed & kept updated throughout, nothing was too much trouble and they were on the ball with everything, no delays or messing about. I can’t thank you all enough team Bridgfords for all your hard work & professionalism , your friendliness & your dedication. Sam 😊

S · 1 February 2025

Agent replied · 8 February 2025

Thank you so much for your wonderful 5* review Sam! We're thrilled to hear that you had such a positive experience with our team at Bridgfords. Your kind words about our professionalism and dedication mean a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Very happy with the service from Bridgfords. I was selling from a distance so communication was critical. There were regular phone calls from Steph giving updates on progress and it was always very easy to get in touch with the office. If an answer wasn't available straight away then a call back was received soon afterwards. The office also dealt with viewings seamlessly.

Liz · 24 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

The service from Katie and the team at Bridgfords was outstanding, better than some other agencies, my wife and I have utilised. They answered all of our questions and promptly replied to our queries. Would highly recommend. 👍 …

Billy · 25 June 2024

Agent replied · 23 October 2024

Thanks Billy for your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We have rented out our property through Bridgfords Chorley and are using their full management service. I must praise the team Lyndsy and Katie, they are absolutely brilliant. Lyndsy has always been responsive to my query. She is knowledgable, professional and friendly. She always provides helpful suggestion and feedback to address any concerns I have, I can't thank her enough. I would definitely recommend Bridgfords Chorley to those who are looking to rent out their property. Thank you.

Chia · 10 November 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this tremendous 5* review Chia Ling Liu. Kind regards, Lucy, Customer Relations.

5/5

Google

Cathy and the team were amazing during this relet. It was complicated with much renovation work needed and they coordinated it so well for me I could not have been more impressed.Thank you

Joan · 23 September 2024

Agent replied · 23 October 2024

Thanks for the excellent 5* review Joan! Best wishes, Lucy, Customer Relations.

5/5

Google

I have two properties let and managed by the team at Bridgfords Chorley. I am extremely happy with the service they provide and would thoroughly recommend them. They deal with any queries immediately and manage all aspects of what can be a stressful process with tenants and finances. The whole team have been fantastic and special thanks to Lyndsey McGlade and Katie Summerfield for their professionalism and ongoing support.

Dan · 24 October 2021

Agent replied · 23 October 2024

Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Couldn’t recommend more! Louise, Jane and the team have helped me so much through a very difficult situation. Can’t thank you all enough for helping me sell my house. Jane and Louise went above and beyond to do everything possible to ensure the sale completed. Thankyou so much again!

Jordan · 24 October 2023

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I would like to say a massive thanks to Cathy, and the team at Bridgfords Chorley. They found me and my daughter our new home, and have been extremely helpful and patient with me. Andrew

Stuart · 17 September 2025

5/5

Google

Emma at Bridgfords has been outstanding to work with. She is dedicated, proactive, and kept me updated throughout the entire process. Her professionalism and commitment made everything run smoothly, and I would highly recommend her to anyone looking for a reliable estate agent.

S · 15 November 2025

Agent replied · 22 November 2025

Thank you for your kind words! Our team at Bridgfords is proud to have Emma on board. Her dedication, proactivity, and professionalism are what make us stand out in the industry. We're glad she could make your experience a smooth one. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I have rented out 2 houses through Bridgfords Chorley for a number of years and have always been really happy with the service they provide, especially Lyndsy and Katie who are my main points of contact. They are knowledgeable, professional, so friendly, give excellent honest advice and I know that my rentals are in safe hands. To anyone looking for a letting agent, look no further.

H · 24 October 2021

Agent replied · 23 October 2024

Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

5/5

Google

Wonderful team who are extremely helpful and handle customers with patience and care.

Danielle · 10 July 2026

Agent replied · 10 October 2026

Thank you so much for your kind words! Our team takes great pride in providing exceptional service and we are thrilled to hear that it is noticed. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

The folks at the agency are very helpful. Excellent service , helped me with the viewing and booking of my new home. Very responsive to your queries. Special thanks to Adrian and Katie for sorting out the paperwork in the holiday period.

Jatin · 27 January 2024

Agent replied · 23 October 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Brilliant customer service Cathy was brilliant and made my property move simple, easy and a overall great experience thank you

Adrian · 1 February 2025

Agent replied · 8 February 2025

Thank you for your wonderful 5* review! We're thrilled to hear that Cathy provided brilliant customer service and made your property move a great experience. Best regards, Lucy, Customer Relations Team

5/5

Google

I recently rented a property through bridgfords Katie and Adrian were fantastic they made the process nice and easy and helped every step of the way. They were both so friendly and made me feel at ease. Absolutely in love with my new place. 😊 …

Emma · 24 October 2023

Agent replied · 23 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I cant recommend Bridgford's enough - particularly Emma. She has communicated regularly throughout the whole process of my purchase, and chased up the whole chain regularly too (She was the only estate agent in the chain that did this). Had it not been for Emma, I don't think I would be in the house yet.

Kerry · 9 February 2023

Agent replied · 8 February 2025

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Perfect service from start to finish . All the staff are welcoming, knowledgeable and on the ball. They are proactive in the marketing and selling as well as so helpful dealing with solicitors. Nothing is too much trouble . If you want to sell your home, I would recommend Bridgfords Chorley 100% as the best local estate agent . Well done and thank you for making our house sale an absolute breeze.

Deb · 5 December 2024

Agent replied · 9 December 2024

Many thanks for the great recommendation, 5* review and your kind words Deb. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews
The Trusted Agent

Is this your office? Claim your page.