Every review we hold for the Chorley office, from every platform, shown as written. First names only.
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5/5
GoogleI sold my 4 bedroom detached house with Bridgfords Chorley and what a pain free experience this was! Louise and Stephanie did a fantastic job and if I had 10 houses to sell in the area, trust me I would not go anywhere else!!
It was quite remarkable that they sold my property in less than a week with an immediate 1st viewing even before the photos and advert were fully published. They made the process extremely easy and this was not the first house I sold so I knew it's never that simple.
After the first meeting with Louise, I knew she was not giving me a sales speech when she said she could sell my property very quickly and she had several customers waiting that would be immediately interested. I love honest and straight forward people, Louise did not let me down and her claims were 100% accurate, this is something very uncommon these days.
I also have to thank Stephanie who conducted the 1st and only viewing we required. She kept me informed at all times and it's the first time ever that I didn't need to chase a company to give me an update about X or Y. They are all truly professional to the core and more importantly very nice people to deal with. I could not recommend them high enough and I take this opportunity to thank them again. Muchas gracias! MiguelPositiveQuality
Miguel Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for your wonderful 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAbsolutely amazing experience from start to finish! Emma Mudd is an absolute gem. She honestly couldnβt have been more professional, responsive and pro active! Having had experience of other estate agents, we couldnβt have experienced a better service than we received from her! Truly talented lady! We cannot thank her enough. If we were to ever buy or sell in the future we would be using Bridgfords and Emma. Thank you so much, Helen Jones & Mark Aughton.PositiveResponsiveness, Quality, Professionalism, Value
Helen Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
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1/5
TrustpilotAbsolutely shocking
Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a Β£400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated
Melanie Β· 8 April 2026
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5/5
GoogleBoth Lynsy and Katie have been amazing for us for both of our moves with Bridgfords. From start to finish and everything in between, theyβve been super helpful, friendly and responsive, making a stressful time that much easier. Thank you so much to them ππ β¦
Rachel Β· 10 February 2026
Agent replied Β· 10 October 2026
Thank you so much for your kind review! We are thrilled to hear that Lynsy and Katie provided excellent service during your moves with Bridgfords. We take pride in making the moving process as stress-free as possible and we're glad they could make a difference. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleFrom someone moving Into their first place bridgefords made it as simple and streamlined as possible, Lyndsey helped me through step by step . Brilliant service.
Jack Β· 10 July 2026
Agent replied Β· 10 October 2026
Thank you for choosing Bridgefords for your first home! We're delighted to hear that Lyndsey provided top-notch service to make your experience seamless. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
TrustpilotAvoid
Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!
Horia Β· 4 June 2024
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5/5
TrustpilotHolly & Nathanial @ Stockton Heath
Iβm so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. Theyβve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.
Thank you for going above and beyond for me.
RL Β· 4 August 2026
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5/5
GoogleWe have been so happy with our experience with Lyndsy at Bridgfords. She was only assigned to our property recently and itβs been wonderful. She is really on top of her game and gets things done no matter how tedious! She responds quickly, explains things patiently, gets issues addressed promptly and is such a pleasant person. We couldnβt be happier having them as our letting agency. Thanks Lyndsy!PositiveResponsiveness, Quality, Professionalism
Nishi Β· 24 October 2022
Agent replied Β· 23 October 2024
Many thanks for the marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleCathy & Katie in the lettings department are brilliant, professional and so helpful.
Thanks Ladies π β¦
Ali Β· 1 August 2025
Agent replied Β· 17 October 2025
Thank you for the kind words! We are so glad to hear that Cathy and Katie provided professional and helpful service. We are lucky to have them on our team! ππ #CustomerSatisfaction #HappyCustomers
Kind regards, Lucy, Customer Feedback and Support Team β¦
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5/5
GoogleOur new property was listed through Bridgfords and they have been excellent from start to finish. Lauren Blackburn dealt with our case and nothing was too much of a hassle for her. She phoned the vendor when things needed clarifying and was incredibly quick to reply to emails which my husband and I will be eternally grateful for! She is also the most enthusiastic and invested sales negotiator I have even came across which was an absolute delight! Thanks so much again and if you ever need to sell your house in the future, I would highly recommend Bridgfords!
Amanda Β· 7 January 2025
Agent replied Β· 9 January 2025
Hello Amanda, thank you so much for your wonderful 5-star review! We're thrilled to hear that Lauren Blackburn provided you with excellent service throughout your property listing experience. Your recommendation means a lot to us, and we're delighted to have been able to assist you and your husband. Best regards, Lucy, Customer Relations Team
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5/5
GoogleBridgfords in Chorley did an amazing job of marketing our property for rent. The process was made so easy and we found the team to be highly efficient. A real pleasure in dealing with the company, especially Katie and Lyndsy. We would totally recommend to anyone!
Michael Β· 26 May 2024
Agent replied Β· 23 October 2024
Michael Davies thank you for taking the time to leave us your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBridgfords provided a professional service. The whole team was fantastic from start to finish.
Neil Β· 10 September 2026
Agent replied Β· 10 October 2026
Thank you for your wonderful 5* review! We are thrilled to hear that you had a positive experience with Bridgfords. Our team strives to provide excellent service from start to finish. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleIts been a good experience as a tenant, working with bridgfords chorley team. They are very professional and passionate at their job. Lyndsy and Katie were really helpful when i was moving to my current property. While renting on this property Adrian and the team have been upto speed in sorting out my concerns. Great services
Lucy Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
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5/5
GoogleWe have recently bought a house where Bridgfords were the agent. Huge thank you to Emma in particular who had excellent and frequent communication throughout, was polite and professional and came across as genuinely excited for us and enthusiastic for our move (despite us not actually being her client). Pleasure to deal with and would recommend!
Claire Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe are very happy with the service we have received from Bridgfords. Kathy has been exceptionally helpful and a delight to deal with. The whole team at the Chorley branch have been incredibly helpful and responsive
Mike Β· 3 November 2024
Agent replied Β· 10 November 2024
Thanks Mike for taking the time to leave us your glowing 5* review. Kind regards, Lucy Customer Relations.
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5/5
GoogleGreat experience purchasing through this office and Emma Mudd was brilliant! Emma was prompt, communicative and dealt with the bumps along the road like a true professional. Thank you!
Matt Β· 1 February 2025
Agent replied Β· 8 February 2025
Thank you for taking the time to leave us this amazing 5* review Matt. Kind regards Lucy, Customer Relations.
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5/5
GoogleAfter leaving a different estate agents that my property had been with for 16 weeks with appalling service I was sceptical about choosing my next estate agent. When louise came to my house she immediately made me confident that she would sell the property. Louise was very knowledgable and told me facts even though they might not of been what I wanted to hear. My property sold within 2 weeks of being on the market with them. The communication with louise and Emma was exceptional and I will certainly look no future when buying or selling a property again. I only wish I hadnβt wasted time with another estate agents. Thank you Louise and emma
Sarah Β· 10 February 2020
Agent replied Β· 8 February 2025
Thank you Sarah, for your kind comments in regards to the service you received. Kindest regards, Mark
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5/5
GoogleI had such a lovely experience and hand holding throughout my rental process even though I never rented my property through Bridgfords. Sam Barrett was a lovely and helpful guy that kept me going when I was struggling to find places due to having pets! He checked up to see how I was getting on and offered advice as well, I didnt get this with any other rental company! I am upset I couldnt find a property in time with Bridgfords so thats why I am taking the time to write a review and give positive feedback. Thanks Sam!
Claire Β· 10 February 2020
Agent replied Β· 8 February 2025
Many thanks for taking the time to leave this brilliant 5* review of our dedicated team. Best wishes Lucy.
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5/5
GoogleWe have recently bought a house off bridgfords chorley. Emma Mudd was not only he nicest person but the most professional and helpful estate agent we have ever come across. From start to finish of the process she helped every way that she could and was so paintent with us being first time buyers. Every one of our questions was answered and everything went through smoothly. I highly recommend using bridgfords and Emma is an absolute star from start to finish.
Shannon Β· 10 February 2020
Agent replied Β· 8 February 2025
Shannon, I will ensure that Emma is aware of your wonderful review. It means a lot that you took the time to leave such a glowing recommendation. Kindest regards, Mark
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5/5
TrustpilotWe are letting
We are letting - our Main contacts have been Through Megan M . She has proven knowledgeable around the new legislation. Flexible in her dealings with us . Most importantly easy to communicate with and responsive.
Grace her colleague appeared friendly and focused and a team player. Itβs early in the process but we are impressed
David Β· 13 June 2026
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5/5
GoogleMy experience of my house move from finding the house at the start right up till the day I moved in was fantastic.
I found my agent Sam Fast and accurate, extremely helpful and friendly and I was in the house within 2 weeks!! He understood my difficulties in filling in forms, and without hesitating he helped me fill them in.
plus he sent gentle reminders via email when I had forgotten to do something due to my neuro disability.
He made me feel extremely comfortable about my disability which is rare.
Fantastic experience and very grateful for a stress free move ! I would highly recommend!
Thanks Sam:)
Kate Β· 25 October 2019
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by the Bridgfords branch made this a excellent experience for you. Thank you for the recommendation. Kind regards, Lucy.
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5/5
GoogleBridgfords did an excellent job of marketing my home and were professional throughout the sale process . From my first visit from Bridgefords I felt confident that they were the agent I was going to use. The brochure was very well produced and the photographer took time to show the house to its best advantage .Louise had thoroughly researched properties similar to mine and gave a realistic view of the price I could expect to realise on her first visit. Emma was present for all viewings and was sensitive to my requests for how the house should be presented.
Both kept in touch regularly and gave feedback on each viewing, usually the next day. Up to day of exchange they were available and in contact.
A good service. Thank you
Julia Β· 25 October 2019
Agent replied Β· 23 October 2024
Hi Julia, it is so pleasing to read such a positive and kind review. Best of luck for the future, kindest regards, Mark
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5/5
GoogleIβve just recently purchased a house through Bridgfords and I have received top class customer service from start to finish. I had Emma dealing with my sale and all through out the sale process Emma kept me up to date with how things were moving along. When I rang or emailed her I got a fast response and I have to say it was one of the quickest house purchases Iβve ever done. I would highly recommend Bridgfords to anyone.
Kerry Β· 25 October 2019
Agent replied Β· 23 October 2024
Kerry, thank you for taking the time to leave such a kind review and 5* rating. Kindest regards, Mark
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5/5
GoogleThank you so much to Emma and everyone at Bridgfords. The solicitors were always slow and Emma kept on top and them and chased them at every point. Very happy!
Kurtis Β· 13 December 2024
Agent replied Β· 27 December 2024
Thank you for your 5* review Kurtis. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.