Trusted Agent profile · Chobham

Waterfords Chobham reviews

4.9

★★★★★ Excellent

1,636 reviews across 2 platforms

32 High Street, Chobham, GU24 8AA

Waterfords's office in Chobham, at 32 High Street, is rated 4.9 out of 5 across 1,636 reviews on two platforms, including 25 Google reviews rated 5.0.

Google logo

5.0 / 5

25

Reviews on Google

This office

Trustpilot logo

1,611

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chobham office, from every platform, shown as written. First names only.

4/5

Trustpilot

Purchase of property

All members of the team were invariably polite, helpful & very approachable. Where what would have otherwise been a smooth process ran into difficulties was that the vendor had, apparently, never been happy with the offer price. This led to unnecessary delays and last minute upset. On reflection the signs that something was not quite right really should have been picked up on at a far earlier stage. In the event the purchase only went through thanks to Charity Holden's ability to negotiate a resolution acceptable to all.

Nick · 21 May 2016

Agent replied · 15 June 2024

Dear Mr. Cracknell,Thank you very much for sharing your experience with us. It's great to hear that you were pleased with how you found our team members in the Fleet office to be and that Charity Holden worked in everyone's best interests to secure your purchase - congratulations!With regard to the points you've made about the difficulties you faced, we will look into these and ensure that this is addressed for future reference.Kind regards,Waterfords.

5/5

Trustpilot

Waterfords Farnham landlord

I have had an excellent experience with Waterfords finding a tenant for my flat in central Farnham. Hannah is extremely efficient, hardworking and focussed and has found me an excellent tenant in super quick time after it had languished with another agent for a couple of months. Hannah is the kind of person who will always give 110 percent. All in all I am very pleased not only with the quality of the let but also with the knowledge that my flat will be efficiently managed for the duration of the tenancy.

Joanna · 11 May 2016

Agent replied · 15 June 2024

Dear Joanna,Thank you so much for your wonderful feedback. It's excellent to hear you had such a great experience with us and I will certainly pass your kind words onto Hannah Cox.We look forward to a long and happy tenancy with you.Kind regards,Waterfords.

5/5

Trustpilot

Thank you Waterfords Farnham!!

My husband and I are first time sellers. We were feeling pretty apprehensive about putting our house on the market, especially as we are looking for a quick sale but Robert and his team in Farnham put us at ease straightaway. Following their helpful advice on the best asking price we achieved nine viewings, three offers and an agreed sale within four days of going on the market. Our sale is proceeding nicely with Luke from the team keeping us updated with the progress along the chain and answering any questions we have about the process as we go. Thanks to Waterfords Farnham for all their hard work and support to date. It's wonderful knowing we have such a fab team behind us and without any of the usual estate agent pressure! Many thanks to Robert, Luke and the rest of the Farnham team.

Naomi · 9 May 2016

Agent replied · 15 June 2024

Dear Naomi,Thank you very much for you review!We are so pleased everything is progressing well with your property sale - thank you very much for choosing Waterfords to market your home. I have passed on your comments to Robert Colman and Luke Usher who are delighted to work with you!Kind regards,Waterfords.

5/5

Trustpilot

No Contest, they're the Best!

Dealing with a company such as Waterford's was so easy. I was dreading selling my house as I have never done it before but the team at Waterford's made it so stress free. The whole process was complete from viewings to completion in 9 weeks. When ever I had a question they were there to explain and guide me through the process and in the end I was dealing with friends not just people selling my house. I would 100% recommend Waterford's, they are prompt, professional, efficient and I would use them again for purchasing or selling. Thank you Waterford's

Customer · 3 May 2016

Agent replied · 15 June 2024

Dear Miss PenderThank you very much for your kind review!Our Chobham office have asked me to pass on their regards to you and were delighted to have the pleasure of selling your property.Kind regards,Waterfords.

5/5

Trustpilot

Great service from start to finish

Waterford's in Camberley were the second estate agent we used to get us moved and next time we know to go straight to them and not waste 3-4 months with anybody else. They gave us honest advice with no unrealistic expectations of what we might achieve with our house sale. The photographs were of a very high standard and that set the tone from the very beginning. They then followed through with a steady steam of viewings and kept at it until they found us that one elusive buyer - which is all you need. Through no fault of theirs it was not an easy transaction but we were kept informed and they worked with us to achieve the end result we wanted. Throughout the process everyone we dealt with was helpful, professional and supportive at all times and we would not hesitate to recommend them.

Liz · 3 May 2016

Agent replied · 15 June 2024

Dear Mr. & Mrs. Marshall,Thank you very much for your review!I have passed on your comments to our Camberley office who were thrilled to represent you in selling your property. They wanted to pass on their regards and wish you all the best for the future.Kind regards,Waterfords.

5/5

Trustpilot

Emma Holland - Waterfords Fleet

After selling our property via Waterfords Camberley we were fortunate enough to also purchase our next home via Emma Holland at Waterfords Fleet.From start to finish Emma was the consummate professional who used her local market knowledge to find us the perfect property. The process has been straight forward and as stress free as possible, which I have no doubt is down to her tireless efforts.I wouldn't hesitate to recommend Emma and Waterfords when moving home in the future

Joe · 4 August 2017

Agent replied · 15 June 2024

Dear Joe Castles,Thank you for taking the time to review and recommend our service!We are so pleased to hear from start to finish Emma Holland from our Fleet team provided professional and knowledgeable service through the purchase of your new home!Emma and the team in Fleet send their best wishes for the future and hope you become very settled in your new home!Kind regards,Waterfords.

5/5

Trustpilot

Emma Holland - Fleet Branch

Emma has been nothing but the best through the entire sale of my house, then again when we had to re-sell after it falling through. On the phone she is so polite and professional as well as on email. She has kept me calm & reassured throughout the whole process and has been great at chasing up and applying pressure where needed with my solicitor.All in all she has been fab and I will miss talking to her everyday!

Nat · 9 May 2017

Agent replied · 15 June 2024

Dear Nat Collen,What a brilliant 5 star review for Emma Holland in our Fleet branch - Thank you very much! It is wonderful to hear what a great job our negotiators are doing for our clients so thank you for taking the time to let us know about it! We all hope you become very settled in your new home!Kindest regards,Waterfords.

5/5

Trustpilot

Great work thank you Luke

Dear team, just a note to say, that though Waterfords were unable to get us the exact property we wanted, Luke Channing did a great job in trying to find one for us. After our first meeting, he got it straight away, what we were looking for! Understood our needs took time to find the best fit of us. Unfortunately, the right property did not come along, but a job well done in the search, thank you Luke.

Mrs · 23 February 2018

Agent replied · 15 June 2024

Dear Mrs. Stokes,Thank you so much for taking the time to let us know about your experience with Luke Channing during your property search.While we are disappointed to have not found you your next home, we are thrilled that you were impressed with Luke and his understanding of your requirements.All the best for the future!Kind regards,Waterfords.

5/5

Trustpilot

Quick and efficient

It only took me 2 days to get a new place. I chose a property while browsing through rightmove.co.uk, called Waterfords for a viewing. Ellie answered and was able to set up one for me the next day. Very professional and charming gal. I am not a fan of bull**** and I am happy I didn't have to experience any of it during the whole process. Thank you Ellie,

Carlos · 14 July 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Ellie. We pride ourselves on offering the best possible customer service, so hearing your comments is brilliant.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Thank you Maaria, Waterfords Fleet

We were hooked from the start when we had our property valued, with Emma telling us 'she' would personally provide a 'cradle to grave' service. It was then somewhat disappointing that we barely spoke to Emma, after her initial visit, until she called to congratulate us on our completion. That said, Maaria, who looked after our sale, was really fantastic. Regularly updating us with progress and doing all she could to progress a quick sale. Thank you Maaria!

N · 2 February 2018

Agent replied · 15 June 2024

Dear N Hardy,Thank you so much for your review.We sorry to hear that you didn't get as much contact with Emma as you were hoping, but we are delighted that Maaria provided you with fantastic service throughout your house sale and kept you regularly updated!All the best with your new home.Kind regards,Waterfords.

4/5

Trustpilot

The Sales Manager @ Waterfords…

The Sales Manager @ Waterfords Camberley did a tremendous job in the three months that the process took buying the private dewelling ; being honest and open in his dealings with us.Plus the team at the Cambereley Office were very helpful and efficent doing their job. There was a few problems during the course of purchase but with good communication , they were overcome and the good relationship that was built up kept intact.Thanks John & Joy

CustomerJohn · 2 October 2018

Agent replied · 15 June 2024

Dear John and Joy,Thank you so much for your review of the Camberley team. We are glad you found the team helpful. Please let us know if there's anything we can do to help further. If there is anything we could have done differently to make your experience 5 stars do get in touch. We always strive to improve the service we provide.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents

5/5

Trustpilot

Great service end to end

Luke, Tom and the team have been great and managed the sale in a excellent manner. Got good insight into my pricing versus the values provided by other estate agents and once they understood what I was trying to do, they helped to proceed. Good analysis of the buyers and their recommendation on who they thought would be a good buyer were correct. Very happy with the service. Cheers guys.

Richard · 1 March 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Luke, Tom and the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

I highly recommend Ray at Waterfords…

I highly recommend Ray at Waterfords Estate Agents. He is one of the few agents that I have come across that listens and understands what you require when renting out a property. His expertise, having been in the field for many years, leaves you feeling confident that the rental of a property has been handled by a true professional who can be totally trusted to guide you through the process of buying or renting.

Alison · 31 October 2019

Agent replied · 15 June 2024

Thank you very much for taking the time to leave Ray and the lettings team such a lovely review. We are delighted to hear how happy you are with the service. Kind Regards,Sam CharltonLettings Director

5/5

Trustpilot

Fantastic experience and couldn’t thank…

Fantastic experience and couldn’t thank Matt enough for his throughout looking for my new home. Matt answered all my questions with great detail and confidence which ensured I remained with Matt throughout. When visiting homes Matt was friendly, enthusiastic and vibrant!. If any of my friends, family, colleagues and acquaintances were thinking of buying a home I’d send them Matts way.Thank you Matt for the fantastic experience in finding my first home

David · 27 June 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us such a nice review . We are delighted to hear everything went well for you and will pass on your comments to Matt and the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Google

Super efficient from start to finish, making the purchase of our first family home a success! Darren alleviated any stresses professionally and kept the process on track whilst keeping us calm along the way. Tom seamlessly stepped in when needed and they will be our first call for any future transactions. Thanks Guys!

Amy · 16 April 2023

Agent replied · 15 June 2024

Thank you so much for taking the time to leave our team such a fantastic review. We are delighted we were able to make your move as stress-free as possible! We look forward to working with you again in the future. Kind Regards, Darren Surrey Area Manager

5/5

Trustpilot

Supported all the way

Really grateful to Waterfords and especially Shaun for making my house move happen in this challenging year of Covid. They supported me from start to finish and always acted in my best interest. Shaun steered me to a reliable buyer, got me a higher price than I had hoped and worked tirelessly to keep the chain moving as the March deadline drew near. Wouldn’t have got there without him!

Sandra · 25 February 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Shuan and the Yateley team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Highly Reccomended

Waterfords were the agent acting on behalf of the seller I purchased from. I therefore did not expect to have significant dealings with them. However, as it turns out they orchestrated the entire sale and purchase and in my opinion they went above and beyond what was expected.In particular, Joseph Joyce was pivotal in keeping the process moving and without him, it is likely it would have taken a lot longer and been considerably more stressful.

Lukebatten · 3 April 2018

Agent replied · 15 June 2024

Dear Luke Batten,Thank you very much for leaving Joseph Joyce such an excellent review!We are so pleased you found the service you received from Joe so positive and wish you all the best in your new home!Kind regards,Waterfords.

5/5

Trustpilot

New Tenant Secured

Reputation is the most important in business, that and communication. In my opinion Waterfords Estate Agents have both. I have worked with Sam Charlton previously and am pleased he was keen for my business again. His colleague Matt Blackman has worked extremely hard to secure my new tenant. I forget the stress involved with a change over in tenant and Matt kept me informed of viewings and was keen from the start - Well done!

Sarah · 6 December 2018

Agent replied · 15 June 2024

Dear Sarah,Thank you so much for your positive review of the service you received from our Lettings team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk

5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish, bought our house with them 10 years ago and sold with them this week. The whole team was very professional and courteous with consistent feedback and nothing ever too much trouble. I would highly recommend to anyone. A special thank you to Emma Holland who is a shining star and has the most fantastic customer service. Waterfords in Fleet is the epitome of what estate agents should be. Amanda Sharp

Amanda · 23 February 2018

Agent replied · 15 June 2024

Dear Amanda Sharp,We are so pleased to hear you came back to us 10 years after buying your property through us and that we successfully sold it for you! In particular, it is fantastic that Emma Holland stood out for you through the exceptional service you received from her.Thank you so much for leaving such a glowing review and an invaluable recommendation!Kind regards,Waterfords.

5/5

Trustpilot

Fantastic Agents - Liam is excellent!

After a bad experience with another local agent, we chose Waterfords. Liam has been outstanding and has agreed a sale on the property within a week of it being advertised. He is polite, understanding of our situation and always keeps us up to date on what is happening. His communication skills are excellent and he has given us good advice. Thank you so much Liam!

Mrs · 11 November 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Liam and our Yateley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Excellent Customer Service!!!

I can highly recommend Kane & Rob from Waterfords in Fleet! They have been absolutely amazing in helping me find a property to rent. Nothing has been too much trouble from multiple viewings, answering questions & giving me great advice. They really understood what I was looking for and have helped me find my new home! I will be recommending these guys to everyone! Thanks again Kane & Rob! ⭐️⭐️⭐️⭐️⭐️

Premier · 26 October 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments Kane and the lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Samuel Charlton and his Fleet team

A massive thanks to Samuel Charlton and his very efficient team in the Fleet office, As everyone knows moving home can be a daunting task which makes it ever more important to work with the right agents, Sam and his team took complete control and made this process very easy and stress free. We could not recommend Sam and his team more.

Josh · 14 April 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Excellent and timely communication

We placed our property with Waterfords following a meeting with Darren Walter from their Yateley office.We experienced a professional organisation that lived up to the expectations that were created in the first meeting.The communication with us and the buyer were regular and helpful,at no time were we in the dark on anything or lacking drive or advice.I would like to thank Darren Walter,Michael Brown and the rest of the team for aiding a very successful outcome.

Chris · 3 August 2017

Agent replied · 15 June 2024

Dear Chris Barnes,Thank you very much for leaving our Yateley branch excellent feedback!We are so pleased to hear how fantastic both Darren Walter and Michael Brown were from the very beginning and throughout the sale of your property and we wish you all the best for the future!Kindest regards,Waterfords.

5/5

Trustpilot

Great experience with James!

We had a very good experience with James Hughes. We have been looking for houses for a long time and James is one of the best agents that we met during our entire process. He is very knowledgeable and more importantly very helpful .We found his professionalism and attitude to be top notch. We would definitely recommend James without a shred of doubt. He is absolutely the best.

Sujitha · 9 March 2021

Agent replied · 24 August 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Waterfords's Google reviews
The Trusted Agent

Is this your office? Claim your page.