Every review we hold for the Chobham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThank you Matt!
I decided to use this agency whilst looking for my first place. I’ve been looking at a range of areas and Matt was helping me look around camberley. His customer service was beyond impeccable and very warm and welcoming. Thank you for showing me some properties, unfortunately it was too far from work for me. I hope he can make someone’s day as much as mine
Megan · 27 June 2020
Agent replied · 15 June 2024
Thank you for taking the time to leave us such a nice review . So nice to hear that Matt looked after you so well, we will pass on your kind comments. Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotGreat service
For my recent house purchase Waterfords Estate Agents in Fleet provided a great service from start to finish. They were proactive, professional and nothing was too much trouble. My particular thanks go to Chris and Henry, who were always responsive and a pleasure to deal with. Thank you!
Paula · 7 May 2026
★★★★★ 5/5
TrustpilotHead and shoulders above the rest!
Our experience of selling our home in Yateley was an extremely smooth one with Waterfords at the helm. Darren and his team including Sarah and Bradley were always courteous, enthusiastic and well informed and were very proactive in making things happen up and down the chain (of 8!). Waterfords stood head and shoulders above other agents we canvassed for selling our house and we could not recommend them more highly.
Judith · 28 July 2018
Agent replied · 15 June 2024
Dear Judith,We are delighted to hear that the process of selling your home through our Yateley branch went smoothly. I will pass on your comments to the team. Please do let us know if we can be of further assistance.Kind Regards,Sophie BrooksMarketing ManagerWaterfords
★★★★★ 5/5
TrustpilotEmma at Waterfords
As a buyer it has been an absolute pleasure dealing with Emma at Waterfords. Emma kept us in the loop and would reply to our queries in a timely manner or pass them to the relevant person. She was tenacious and always on the ball. Friendly, polite and highly professional in her approach, she made what many find a stressful time, a smooth and worry free experience. Thank you once again.
Sabrina · 6 August 2017
Agent replied · 15 June 2024
Dear Sabrina Cranny,Thank you for leaving Emma Holland a superb review!It is brilliant to hear throughout your process of buying a property through us, Emma provided a friendly, polite and professional service and made your experience a worry free one.If we can ever be of assistance again please don't hesitate to get back in contact!Kindest regards,Waterfords.
★★★★★ 5/5
TrustpilotHugo was very helpful in keeping things …
Hugo was very helpful in keeping things moving along and open in his communication. In one instance, when we felt frustrated with the vendor's solicitors communication regarding how the ground rental inflation adjustment worked, Hugo took the initiative to explain our concerns directly with the vendor, and the matter was resolved. On a separate occasion, when our mortgage was delayed, Hugo offered good reassurance and helped us manage the vendor's expectations.
Mrs · 23 April 2017
Agent replied · 15 June 2024
Dear Mrs. Bell,Thank you for leaving Hugo Chapman in our Farnham branch such positive feedback!We are delighted that Hugo kept you updated throughout the process with constant communication, but also keeping you reassured through your experience of purchasing your new home! We wish you all the best for the future and if we can ever help in any way please don't hesitate to get in contact!Kind regards,Waterfords.
★★★★★ 5/5
GoogleI needed a quick sale on my property and the team at Waterfords, Chobham pulled out all the stops to get lots of viewings in a short space of time. This enabled me to secure my new home in a different part of the country. They kept in touch with me during the short exchange and completion time and worked hard with the other parties to secure the desired dates. I was very happy with their positive attitude throughout the process.
Sally · 16 April 2024
Agent replied · 15 June 2024
Hello Sally. Thank you so much for your 5 star rating for our Chobham team! We really appreciate your feedback.
★★★★★ 5/5
TrustpilotSo impressed
So impressed! Lettings with Waterfords was very speedy and efficient and I would highly recommend the team. Matt was very professional and provided all the details needed. He was always assessible by phone or email and we are very grateful to have found someone we felt we could trust. In addition, Issy was fabulous to work with on viewings:always prompt and friendly. Great to work with you all.
Beastie · 26 July 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service that Matt and the Lettings team provided. I will be sure to pass on this feedback to them.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotI and would first of all like to take…
I and would first of all like to take this opportunity to thank Shaun for his prompt response to my request for valuation, throughout our meeting he was courteous professional fully aware and understood my requirements the advise was precise and to the point, which all made complete sense to the valuation in question, I would have no hesitation to recommend his services.
Mr · 5 February 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Shaun and the Yateley team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotHouse purchase
We have just completed on a property sold by Waterfords in Yateley. This procession was a complex one and took more time than we would have liked due to legal issues. Throughout this stressful process Darren Walter has been excellent in keeping us informed and supported us through every stage of the purchase.We found the team working at Waterfords friendly, professional and available to help us.
Christine · 20 January 2020
Agent replied · 15 June 2024
Thank you so much for taking the time to leave us such a great review. We really appreciate your feedback and will pass on your lovely comments to Darren and the rest of our team in Yateley. Do let us know if there's anything else we can help with. Kind Regards, Caroline Pitcher Marketing Manager
★★★★★ 5/5
TrustpilotHigh quality customer service by Luke Cox
We dealt with Luke Cox on the purchase of 26 Angelica road house. Luke supported and guided us in a very professional and personalised approach. Even when the seller reneged on the agreement to sell, Luke went out of his way to try and resolve the impasse. Overall, as a family we were very impressed and satisfied with the first class customer service that we received from Waterfords.
Jack · 28 January 2019
Agent replied · 15 June 2024
Dear Jack,Thank you for taking the time to review our service and for the kind comments about Luke. We are delighted to hear that you felt the service was first class!We hope you will be very happy in your new home and let us know if we can help in the future.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotThe Chobham office
The Chobham office. Ryan and Luke offered great guidance and were heavily involved in selling our house. Their local knowledge and market knowledge was first rate. Luke especially was effective and always available for advice, in fact both Ryan and Luke were always available for guidance. Both very approachable and likeable.If you’re looking to sell or purchase in this area, I have no hesitation in recommending this office
Charles · 15 October 2018
Agent replied · 15 June 2024
Dear Charles,Thank you so much for your review of the Chobham Office. We are glad you found the team helpful. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
★★★★★ 5/5
TrustpilotWonderful Service
Liam was great throughout the whole process of our purchase. Keeping us informed every step of the way even on his days off he was still there if we needed anything. He met us on the day of completion with a lovely bottle of wine which we cannot wait to open. Thank you for everything Liam!
Emily · 24 February 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotAmazing customer service - Matt from Camberley branch
We have been with Waterfords for nearly 2 years now and have just found our new place with them too. Matt from the Camberley Branch has been absolutely amazing I’ve popped into the office for a chat and also had two viewings. He’s been very informative and helpful and gone above and beyond to help us find a place for our family. Amazing customer service, thank you.
Laura · 2 May 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service. In particular thank you for your kind comments about Matt in our Lettings Team, he will be delighted to hear your testimonial.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
Trustpilotseamless !
I couldn't be more impressed with Waterfords Camberley . From finding our perfect house to finding the right buyer for ours . Seamless end to end process . Great staff who always either answered the phone or got back to you immediately . Friendly and very professional staff that made you feel you were the only clients they were dealing with . Big thank you to Darren and Brad .
Heather · 13 May 2016
Agent replied · 15 June 2024
Dear Mrs. Simmonds,Thank you so much for your wonderful feedback. It's fantastic to hear that our agents are doing a great job for our customers, so thank you very much for letting us know about it. I'll be sure to pass your comments onto Darren Walter, Bradley Joyce and the rest of the Camberley team.All the best,Waterfords.
★★★★★ 5/5
TrustpilotMany thanks Sam and Matthew for finding…
Many thanks Sam and Matthew for finding us a tenant so quickly despite the economic uncertainty at the moment,we thought the house could have been empty for months, but you found us a tenant within two weeks. All staff at Waterfords have always been very friendly and at the same time very professional we would recommend Waterfords to anyone wishing to rent their property.RegardsClive and Jill Warner.
Clive · 18 February 2019
Agent replied · 15 June 2024
Dear Clive,Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received from our Lettings team. We will pass the feedback onto them. Do let us know if you need any further assistance at any time.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotGreat support from the great team at Waterfords!
Michael has provided excellent support to the sale of my flat recently. He has been very proactive throughout, highly responsive in returning any calls and has really helped the whole process run smoothly. Amalia and Emma were also excellent at the start of the process getting the property marketed, generating interest and securing the offer. I would highly recommend the whole team at Waterfords. Thanks a lot!
Holly · 11 February 2019
Agent replied · 15 June 2024
Dear Holly,Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy the proactive service that Michael provided and will pass this feedback on to him. Do let us know if you need any further assistance at any time.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotAs it should be .......
Have worked with a number of agents over the years and if there are two things that make an agent stand out (in my opinion) is:1. Respect 2. EngagementWaterfords (Yateley), both Brad and Darren were both supportive, patient, and empathetic. Whilst also making the effort to provide regular and consistent updates - even if there were no updates, very important touch !Would recommend and am grateful, thank you.
Jason · 18 April 2018
Agent replied · 15 June 2024
Dear Jason,We are thrilled to hear what excellent service you received from Bradley Joyce and Darren Walter in our Yateley office and how well they kept you informed throughout the whole process.Thank you for leaving a review - all the best for the future.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotFantastic service from Waterfords
Fantastic service from Waterfords! Thanks to Samuel Charlton (Waterfords Fleet) we had a tenant lined up within 12 hours of the property going onto the market. When that tenant fell through they managed to get us someone within 12 hours of the property being placed onto the market again. Samuel is very friendly, polite, professional and efficient! A very good choice for us. Thank you Waterfords!
Vimbai · 13 July 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service and will pass on your comments to Sam and the Lettings team.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotThank you Charity
I have just bought a house that was sold through Waterfords. Although working for the seller they were also very helpful to me as the buyer in being available as liason and to keep me fully informed about progress . Charity was helpful dealing with my questions and very understanding of delays largely caused by my Solicitor. Charity is very professional with a kind and helpful manner .
Ed · 8 February 2018
Agent replied · 15 June 2024
Dear Ed Morr,It is brilliant to hear how helpful and understanding you found Charity Holden during your house purchase!Thank you so much for your valuable feedback.Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotWaterfords - Yateley
Top Man Michael Brown was more than happy to help us get the house we wanted. From arranging few viewings for this property and keeping us up to date with communication up and down the chain and with solicitors and all parties involved. Very good communicator friendly and always courteous. Thank you for your help. We got our place in 2 months and 24 days ! Well done !
Silviu · 1 December 2016
Agent replied · 15 June 2024
Dear Silviu Stanculescu,Thank you so much for leaving us such a fantastic review!We are delighted to hear that our Yateley team and especially Michael Brown managed to secure the house you wanted as well as keeping you updated throughout!I have passed on your comments to them team who wish you a Merry Christmas and Happy New Year is your lovely new home!Kind regards,Waterfords.
★★★★★ 5/5
TrustpilotCustomer
We are so far very pleased with the support we have received from Waterfords.Issy has been very prompt and quick in her communication. Lara similarly has been very quick and precise. All of our question were answered in a helpful manner despite the complexity of the situation.Assuming there are no issues, I would be extremely happy with bringing my business back here again in the future.
Nikita · 15 April 2019
Agent replied · 15 June 2024
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service and your comments will be passed on to Lara and the Lettings team. Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
★★★★★ 5/5
TrustpilotSuper service from a super property consultant
I’m pleased to say we had Oliver Manning look after us. Despite the property not being perfect for our first home, I was delighted with the service I received from Oliver. He was fantastic, super open, friendly and professional! I would gladly request for him upon our next property of interest.Thanks Oliver!
Paris · 12 July 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review about your recent experience with the Waterfords Camberley team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Darren CollmanSurrey Area Manager
★★★★★ 5/5
TrustpilotI was looking for a house to buy and I…
I was looking for a house to buy and I liked one that was on the market with Waterfords Estate Agent. Oliver Manning was the estate agent who dealt with me on the several occasions that I viewed the property and he was very professional, patient and well presented and went above and beyond to help me.
Faye · 27 October 2021
Agent replied · 15 June 2024
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Oliver in our Chobham team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
★★★★★ 5/5
TrustpilotOur property was on the market less …24hrs
Our property was on the market less than 24hrs when we received a number of offers. Sarah, Darren, Luke and the team handled everything in a very professional manner and the whole process went very smoothly from start to finish. All the dealings with the team at Waterfords were highly professional and they acted with complete integrity in all my dealings with the team. I highly recommend them.
James · 15 August 2017
Agent replied · 15 June 2024
Dear James Mulhern,Thank you so much for a brilliant recommendation!It's great to hear how hard the team worked to secure you a buyer so quickly and then how smoothly the process went through to exchange.We would like to wish you all the best for the future.Kind regards,Waterfords.
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