Trusted Agent profile · Chobham

Waterfords Chobham reviews

4.9

★★★★★ Excellent

1,636 reviews across 2 platforms

32 High Street, Chobham, GU24 8AA

Waterfords's office in Chobham, at 32 High Street, is rated 4.9 out of 5 across 1,636 reviews on two platforms, including 25 Google reviews rated 5.0.

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5.0 / 5

25

Reviews on Google

This office

Trustpilot logo

1,611

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Chobham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Exceptional Service From Matt

My experience with Matt Blackman has been exceptional. Matt made the process streamlined and stress free. Trying to juggle work and find a new home is by far an extremely stressful process but having someone on hand that has the knowledge and capability is always handy. No question too complex no job too big Matt always put me as a customer first. Thank you Mr Blackman your a credit to your company!

Alex · 10 January 2020

Agent replied · 15 June 2024

Thank you so much for taking the time to leave us such a great review. We really appreciate your feedback and will pass on your lovely comments to Matt . Do let us know if there's anything else we can help with.Kind Regards,Caroline PitcherMarketing Manager

5/5

Trustpilot

I would highly recommend waterfords

I would highly recommend waterfords, I have always found them to be friendly, approachable and honest. We did not sell via waterfords but would definitely consider doing so should we move again as a result of the service we have received.In particular Darren Walters (Yateley) has been exceptionally attentive throughout the process, always keeping me informed and even helping to solve issues and move things along.I am really happy with the service I have received.

Carrie · 3 May 2018

Agent replied · 15 June 2024

Dear Carrie Priest,Thank you so much for the review and recommendation!We are thrilled to hear how happy you were at the service received by the Yateley office, particularly by Darren Walter. While we wish you all the happiness in your new home, if we ever can be of service again please do not hesitate to get in touch and we would be delighted to hear from you!Kind regards,Elizabeth PackhamAssociate DirectorWaterfords.

5/5

Trustpilot

Amazing!

Waterfords have been great! Everything has been done quickly and stress free for our move! Ellie particularly has been great, right from the first time I spoke to her she has been so helpful answering all of my questions and securing the property for us quickly! Kelly has also been great helping with the next steps of our move - very grateful and highly recommend!

Louisa_ · 27 September 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Ellie and our Fleet Lettings and Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Helped smooth the buying process

We bought a house through Waterfords Fleet and they were very helpful throughout. We had delays in the chain but Emma in particular was incredibly helpful in smoothing the process and keeping everyone informed. I was impressed with how responsive Emma was over phone and email and she really seemed to want the best for everyone. We don't intend to move for a long while now but when we do, I'd happily buy through Waterfords again.

Erica · 23 January 2017

Agent replied · 15 June 2024

Dear Erica,Thank you so much for leaving Emma Holland in our Fleet team such a lovely review!We are so pleased to hear that you found buying your new property to be a smooth process with the help of Emma in particular - keeping you informed and staying responsive throughout your buying experience!I have passed on your comments to the team who send their best wishes for the future in your new home!Kind regards, Waterfords.

5/5

Trustpilot

Want to say huge thank you to Liam and…

Want to say huge thank you to Liam and Shaun from the Yateley office. They called us with a bungalow they had just taken on which was perfect for us. They progressed the sale with ease and now we have moved in and we are loving our new home. They were both a pleasure to deal with and we wish them all the best!

Mr · 23 November 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Liam and Shaun. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Friendly and efficient

I have primarily dealt with Kane with the viewings. He is a friendly approachable guy that was very helpful when it came to the viewings and any questions I had. Making the effort to meet me on a Saturday so I could view the property again. Elise has also been really efficient with sending all the relevant documents out quickly and with prompt responses to any questions I had.

Dan · 11 November 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Kane and his team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Waterfords Chobham sales team are…

Waterfords Chobham sales team are undoubtedly the most professional and amazing team of agents I have ever dealt with. We spent countless months doing countless viewings of properties, we never felt like we were dealing with the right kind of agent, which lead to us not feeling comfortable moving forward with buying, until we came across Tom and the team at Waterfords Chobham, there was no pressure, no lies, no sleaziness, just genuine people with great work ethic and brilliant communication! We knew straight away that we wanted to buy our home once meeting Tom, he was so helpful and guided us every step of the way! Nothing was ever too much! He and the team always kept us informed as each part of the process was completed. And the numerous questions and calls I made were always answered with a smile and helpfulness. For anyone selling, they are the team for you and for anyone buying I can not stress enough how much a great agent impacts the process in making it run smoother and stress free! Thank you Tom, Darren and Lynn.

Bianca · 29 July 2023

5/5

Trustpilot

Emma

Waterfords as a whole have been professional, helpful, always return calls and are happy to discuss any issues.However, Emma who mainly looked after the sale of my house, was just super throughout! Emma was always on the ball. She would ring me regularly regarding viewings and feedback, she was always happy to discuss any issues I had, and would give me advice at any time. She was particularly good with people viewing my house.Excellent service!

Helen · 17 July 2017

Agent replied · 15 June 2024

Dear Helen Herman,Thank you for leaving such a brilliant review!We are so pleased 'Super' Emma was communicative and helpful throughout your property sale and that she stood out for you as offering exceptional customer service.All the best for the future.Kindest regards,Waterfords.

5/5

Trustpilot

Waterfords are very professional and…

Waterfords are very professional and efficient company especially Brittany Folan my property manager who is a fantastic manager who manages my property and ensures we have all documentation and inspection certificates and insurance for our tenants safety.I would recommend Waterfords as a letting agent as well as a sales agent exceeds all expectations and provide a great service to both tenant and landlord .

Corrine · 24 September 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Brittany and the Property Management team in Fleet. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Couldn't Recommend enough, Thankyou Joe & the Waterfords team!

We found ourselves in the situation of rushing to try to move into our new house before christmas & with a little baby the process was made even more stressful. However because of Joe's outstanding work ethic we managed to achieve this goal & moved into our dream house 2 weeks before christmas. Thank you so much to waterfords team and especially Joe for his relentless work to get it over the line.

Jed · 18 December 2018

Agent replied · 15 June 2024

Dear Jed,Thank you so much for your positive review of the service you received from our Camberley team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk

5/5

Trustpilot

Waterfords in Chobham …

Waterfords in Chobham were always polite and helpful. They were ready to give feedback after showing prospective purchasers round and produced a reasonable number of clients in what has been a difficult year in house selling. Luke and latterly, George, worked hard on my behalf.My only criticism is that they probably aimed for too high a price initially - but Hey! it's sold now so now I can get on with my life!

N.Atkinson · 7 December 2018

Agent replied · 15 June 2024

Dear Customer,Thank you so much for your positive review of the service you received from our Chobham team. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk

5/5

Trustpilot

Fiona Marchant

I have been dealing with Fiona Marchant at Waterfords in Fleet for the past year and I have to say that Fiona is amazing to have as my contact at Waterfords nothing is ever to much trouble and she is always cheerful and her attention to detail is amazing.Waterfords are very lucky to have such an amazing employee.Keep up the amazing work Fiona.

Steve · 8 October 2021

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Fiona and our Lettings and Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

5 Stars for Charity Holden and her team in Fleet!

Charity and the team in fleet were nothing less than brilliant. They were quick to come out and get my property in the market, we had veiwings withing 48 hours and sold it not once but twice! Then then continued to support me through to completion and Charity wasn't afraid to get her hands dirty to help us get to exchange! As well as keep me sane!! I would recommend them to anyone!Thanks Ladies!!!

Miss · 11 May 2017

Agent replied · 15 June 2024

Dear Miss. Fitzgerald,Thank you for leaving Charity Holden and the Fleet team an amazing 5 star review and recommendation - it is very much appreciated! We are so proud we achieved to sell your property so quickly! From Charity and the rest of the Fleet team we certainly enjoyed working alongside you with the sale of your property and if we can ever help again please don't hesitate to get in touch!All the best,Waterfords.

5/5

Trustpilot

Waterfords estate agent

Waterfords is one estate agent who had done a real good follow up throughout my journey of finalizing a properly. Though we did not finalize a property through them, they had done their best in arranging for the viewing at our convenient time, negotiated the property for it's correct value, obtaining the feedback soon after the visit etc. Special thanks to George for his call every week to find our position

Vijayalakshmi · 23 April 2019

Agent replied · 15 June 2024

Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service. Thank you for your kind comment about George in our Chobham office, i will on your feedback to the team. Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk

5/5

Trustpilot

Moving made easy!

Elise has been super helpful, she has got back to me really quickly and gone above and beyond. She’s also been really friendly and nice to speak to. I think the chaps name was Rob? He was new but again, really easy to talk to and very helpful. In comparison to the last estate agents we used, these people have been a dream. Thanks everyone!

Kate · 9 March 2021

Agent replied · 24 August 2024

Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from the Lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Google

I am very pleased with the service I have received from Darren Collman. Darren sold a house for me in Windlesham and provided excellent advice throughout the marketing and sale process. I would not hesitate to recommend Darren and his team to vendors of other properties in this area.

Keith · 16 April 2023

Agent replied · 15 June 2024

Thank you so much for taking the time to leave myself and the team such a lovely review. Do let us know if there's anything else we can help you with in the future. Kind Regards, Darren

5/5

Trustpilot

Feedback on viewing

I had a viewing a few days ago well organised by Sam. Matt show us around the property, he was very pleasant, ready to answer any question that we could have (and we ha a lot). Explain in detail how the process was going to be from there since we made an offer on that property.We are very happy the we got this property so, thank you to Matt and Sam.

Sandra · 27 June 2018

Agent replied · 15 June 2024

Dear Sandra Patricio,Thank you so much for taking the time to leave a review!We are thrilled that both Sam and Matt did a great job for you with regard to getting you into the property you liked and helping you proceed with making an offer.All the best for a long and happy tenancy!Kind regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents

5/5

Trustpilot

Apartment Purchase Through Waterford's.

Have just exchanged contracts on an apartment through Waterford's Estate Agents. Even though the exchange did take many months to conclude, the team at Waterford's were there to support and assist even after hours. I would like to thank both George Fenton and Sandra Krol for the excellent service. I would absolutely recommend Waterford's to any prospective property buyers.

Ian · 7 February 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback. Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Waterford’s

I don’t tend to write reviews however since the turn over has been seemless, I felt the need to thank Waterfords estate agents and thank Josh mills specifically for making sure as a tenant im being sent relevant emails and paperwork and are kept up to date with the progress of our application. Communication was good.

A.N.D · 24 June 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Thank you Waterfords

From the outset Lizzie has been fantastic. She has helped us navigate our way through our house sale, always available at the end of the phone. No question was ever too simple or silly and I felt very supported throughout the process. She has managed to negotiate on our behalf with our buyers to ensure the best outcome for both parties. Can highly recommend Waterfords.

Alix · 4 December 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review. It's wonderful to hear your lovely praise for Lizzie, we will pass on your kind comments to her and the Yateley team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Excellent Service - Purchase

My senior property consultant Hugo Chapman was a pleasure to work with, providing me with continuous updates on my purchase along with making enquiries for additional building work which was needed on the property. He was able to gather numerous quotes with ease to get me a competitive quotation. Negotiations with the Vendor were also handled with professionalism and honesty.All in all, I was very satisfied with the service I was provided.

George · 13 February 2017

Agent replied · 15 June 2024

Dear George Hale,What a fantastic review for Hugo Chapman in our Farnham team - thank you!It is brilliant to hear that Hugo provided you with a professional and honest service throughout your purchase that you were overall very satisfied with - It's fantastic to hear that our agents are doing a great job for our customers, so thank you very much for letting us know about it!I have forwarded your comments over to Hugo who sends his warmest regards for the future and if we could ever be of assistance again please don't hesitate to get in contact!Kind regards, Waterfords.

5/5

Trustpilot

This estate agent changed my entire thinking

To say Sarah at Waterfords was amazing would be an understatement. Tenacious, thorough, patient and efficient are but a few of the words to describe the service she has delivered. The team in Yateley are just that, a team, so in her absence they too were up to speed. Thank you so much for your supplort mand your kindness, I will not hesitate highly recommend Waterford’s.

Debra · 23 July 2020

Agent replied · 15 June 2024

Thank you for taking the time to leave us such a glowing review. We are delighted to hear you found the service amazing. We will pass on your kind comments Sarah and the Yateley team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director

5/5

Trustpilot

Professional service

We are re marketing one of our rentals with Waterfords, who we have repeatedly used for many years. Matt is our contact and as always, has been extremely helpful, informative and professional. His knowledge on the current market has been very reassuring and has been excellent at keeping me informed about booked viewings.

Mrs · 13 October 2022

Agent replied · 15 June 2024

Thank you for taking the time to leave us a review about your recent experience with the Waterfords Lettings & Property Management team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic and we really appreciate your feedback.Kind Regards,Sam CharltonLettings Director

5/5

Trustpilot

Brilliant service from start to finish

I never thought I would be praising an estate agents, but Waterfords definitely went the extra mile in my house sale/purchase. Online agents may be cheaper but Waterfords definitely earnt their commission keeping our chain in order, even after it nearly fell apart, and chasing up every single aspect throughout the conveyancing process, resulting in a successful exchange. Joe Joyce kept me sane and calm - he is a credit to Waterfords.

Lesley · 11 August 2016

Agent replied · 15 June 2024

Dear Ms. Smith,Thank you very much for taking the time out to leave us such a great review!We are so pleased that our Camberley team went above and beyond to secure your sale and purchase and that Joe Joyce stood out in particular for you; we agree that he is an asset!All the best with your new home.Kind regards,Waterfords.

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