Trusted Agent profile · Chobham
★★★★★
1,636 reviews across 2 platforms
32 High Street, Chobham, GU24 8AA
Waterfords's office in Chobham, at 32 High Street, is rated 4.9 out of 5 across 1,636 reviews on two platforms, including 25 Google reviews rated 5.0.
Every review we hold for the Chobham office, from every platform, shown as written. First names only.
5/5
TrustpilotNew build viewing
Helpful, professional and well informed advice from Bethan Thomas @ Waterfords on a new build viewing.
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Bethan and new homes team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotFriendly, efficient and pro-active
The main agent that we dealt with had a friendly, efficient and pro-active approach. Delighted with the service we received!
Thank you for taking the time to leave us a review, we really appreciate your feedback. Do let us know if there's anything else we can help with.Kind Regards,Sophie BrooksMarketing Manager
5/5
TrustpilotGreat service
Waterfords have been superb from the start of our relationship. Smooth all the way. Fast responses every time I have needed something. Highly recommended.
Dear David Holiday,Thank you so much for sharing your experience of renting a property with Waterfords - it is greatly appreciated!It is amazing to hear that you found the service received from our Property Management department to be of a superb standard! I have passed on your comments to the team who would like to wish you a Merry Christmas and Happy New Year!Kind regards,Waterfords.
5/5
TrustpilotGreat experience!
We had a lovely estate agent named Rob; he was very attentive and friendly, would definitely recommend!
Thank you for taking the time to leave us a review. We are delighted to hear you found the service helpful. We will pass on your kind comments to Rob and the lettings team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
4/5
TrustpilotGood service
Happy with their great service and assistance. It made it easier to get things done knowing we had someone helping us with our move.
Dear Roberta Thiruthippully,Thank you so much for leaving us a review on your experience with our Hampshire Lettings department. We are so pleased that you thought we provided you with great service but we're sorry to not have been able to achieve 5 stars on this occasion. If there was anything you felt we could have done differently please feel free to contact us via email at customerservices@waterfords.co.uk. Kind regards, Waterfords.
5/5
TrustpilotCan't fault the service
Can't fault the service. They went above and beyond the call of duty. Very friendly and helpful. I would definitely recommend them.
Dear customer,Thank you so much for your review of Waterfords Estate Agents. We are glad you found the team helpful. Please let us know if there's anything we can do to help further.Kind Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agents
5/5
TrustpilotGreat customer service by Matt…
Great customer service by Matt Blackman! was very helpful and polite, made thing very easy and not complicated.
Thank you for taking the time to leave us such a nice review . We are delighted to hear everything went well for you.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
5/5
Trustpilotthanks for Matt and Sam
thanks for Matt and Sam, fast response and so efficiently.been dealing with waterfords for last couple years, no issue highly recommend
Dear Ken,Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received from our Lettings team. We will pass the feedback onto them. Do let us know if you need any further assistance at any time.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
5/5
TrustpilotRecently used Waterfords as a nervous…
Recently used Waterfords as a nervous first Tenant and they were so helpful and explained everything to me in detail.
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
4/5
TrustpilotEXCELLENT SERVICE
Apart from not always receiving a return phone call when we were given to believe that one was expected, the service was excellent.
Dear Mr. Vince,Thank you for taking the time to leave our Yateley team a review! We are very pleased you found the service to be of an excellent standard throughout the sale of your property; However we are disappointed we were unable to achieve 5 stars in this instance but please feel free to contact us at customerservice@waterfords.co.uk with any suggestions on how we could have improved.Kindest regards,Waterfords.
5/5
TrustpilotTruly excellent service from start to…
Truly excellent service from start to finish. Particular mention of Darren and Sarah who have made the experience almost a joy!!!!
Dear Maureen,Thank you so much for your positive review of the service you received from Darren and Sarah at our Yateley office. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
5/5
TrustpilotVery friendly and direct
Very friendly and direct. Provided all the information that I needed and made the renting process a lot more enjoyable.
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service our lettings team have provided and will pass on your comments.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
5/5
TrustpilotExcellent services from Oliver Manning
Excellent services from Oliver Manning, he got rich knowledge about property.
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received from Oliver and our Chobham team. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotGreat service!
Excellent experience at a stressful time. Waterford’s were professional, approachable and knowledgeable. Great to deal with and i’d recommend every time.
Dear Mike,Thank you so much for your positive review of the service you received. We really appreciate your feedback. Do let us know if we can help with anything else.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
5/5
TrustpilotA friendly helpful estate agent
A friendly helpful estate agent Sam Arfield excellent service given
Thank you for taking the time to leave us a review. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotA pleasant surprise -
A pleasant surprise -As a purchaser I have found Luke and Ryan to be unusually (for estate agents) straightforward and helpful
Dear AHW,We are so happy that we managed to surprise you! It is in our mission statement as an organisation to 'change the perception of estate agency' so to hear this comment from one of our customers is fantastic. Do let us know if we can be of further assistance in the future. Kind Regards,Sophie BrooksMarketing Manager
5/5
Trustpilotexcellent service
Bradley gave excellent service from the time we reviewed the property to completion could do enough for us and making us feel relaxed
Dear Mr. Lumb,We are so pleased that Bradley Joyce in our Camberley office provided you with excellent service throughout your purchase!Thank you very much for leaving us a review!Kind regards,Waterfords.
5/5
TrustpilotOutstanding service received from …
Outstanding service received from Letting Consultant Deborah Henton. One of the most professional agents I have dealt with in a long time.
Dear Amber Reed, Thank you so much for the brilliant review for Deborah Henton, We are delighted to hear that Deborah delivered an outstanding service whilst dealing with yourself. Even greater to hear that she was one of the most professional agents you have dealt with. Thank you for sharing your experience with us. We wish you all the best in the future, Kind Regards, Waterfords,
5/5
TrustpilotA very good service from Lara
A very good service from Lara - efficient, timely and professional, I have no hesitation in recommending this letting service.
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
5/5
TrustpilotProperty sale
First time I have used Waterford’s for a property sale in Blackwater and very happy. A very pro-active team. Highly recommend.
Dear Shane,Thank you for your positive review for our Yateley team. We are delighted that you had a good experience using Waterfords. I have passed on your comments to the team involved and they are very grateful for the feedback. We hope we can help you again with your property needs in the future.Sophie BrooksMarketing ManagerWaterfords Estate Agents
5/5
TrustpilotThe team at Waterford’s have been…
The team at Waterford’s have been fantastic. Communication is great. I would recommend to anyone. Shaun particularly has been outstanding.
Thank you for taking the time to leave us a review. We really appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you are happy with the service you received. We will pass the feedback onto the team. Do let us know if you need any further assistance.Kind Regards,Sophie BrooksMarketing Managermarketing@waterfords.co.uk
5/5
TrustpilotVery helpful
Welcoming, professional and knowledgeable of the rental market and client requirements.
Thank you for taking the time to leave us a review. It's great to hear that you are happy with the service you received. We pride ourselves on offering the best possible customer service, so hearing your comments is fantastic.Please do let us know if there's anything else we can help with moving forward.Kind Regards,Brendan Cox,Managing Director
5/5
TrustpilotWaterfords were very good in keeping us…
Waterfords were very good in keeping us updated at all times. I can recommend them
Thank you for taking the time to leave us a review. It's great to hear that you are happy with our service and will recommend us! That means a lot and we will pass on your comments to the team.Please do let us know if there's anything else we can help with.Kind Regards,Brendan Cox,Managing Director
4/5
Trustpilotwere efficent in dealing with the…
were efficent in dealing with the tenancy agreement.I think there were too many people involved and gave different advise.
Dear Customer,Thank you so much for taking the time to review Waterfords. We appreciate feedback on the service we provide to make sure we are doing all we can for our customers. We are really pleased to hear that you've been happy with the service overall. We will forward your feedback to the lettings management team and make efforts to improve this aspect of our service in the future.Please do let us know if there's anything else we can help with.Kindest Regards,Sophie BrooksMarketing ManagerWaterfords Estate Agentsmarketing@waterfords.co.uk
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